--- description: New Relicを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: New Relicとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [APMツール](/directory/30208/application-performance-management-software/software) > [New Relic](/software/118128/new-relic) # New Relic Canonical: https://www.capterra.jp/software/118128/new-relic ページ：1 / 9\ 次へ: [次ページ](https://www.capterra.jp/software/118128/new-relic?page=2) > New Relicは業界大手の非常に包括的なクラウドベースの可観測性プラットフォームです。 > > 評価：198人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### New Relicの対象ユーザー 優れた顧客体験の提供やビジネスの成功などを目指す中小企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 198 レビュー | | 使いやすさ | 4.2/5 | レビュー全体に基づく | | カスタマー・サポート | 4.2/5 | レビュー全体に基づく | | 価格の妥当性 | 4.0/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: New Relic - **設立**: 2008 ## ビジネスコンテキスト - **価格プラン**: $10.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, インド, オランダ, オーストラリア, カナダ, シンガポール, スウェーデン, ドイツ, ニュージーランド, 中国, 日本 ## 機能 - API - Alerts/Escalation - ITモニタリング - Real-Time Monitoring - Third-Party Integrations - Workflow Automation - アクセス制御・許可 - アクティビティ・ダッシュボード - アップタイムレポート - アラート／通知 - イベントログ - インシデント・レポート - インシデント管理 - クエリ分析 - グラフィカル・ユーザーインタフェース - コラボレーションツール - タスク管理 - ダッシュボード - ダッシュボードのカスタマイズ - デバッグ - データの可視化 - データセキュリティ - トラブルシューティング - ドラッグ・アンド・ドロップ - ネットワーク・モニタリング - ネットワーク解析 - パフォーマンス・モニタリング - パフォーマンス分析 - パフォーマンス測定基準 - パフォーマンス管理 - リソース管理 - レポートと統計 - レポート／分析 - ログ分析 - ログ収集 - ワークフロー管理 - 予測分析 - 可用性テスト - 多言語 - 帯域幅モニタリング - 根本原因解析 - 検索／フィルター - 異常検知 - 監査証跡 - 簡易ネットワーク管理プロトコル (SNMP) - 統合型開発環境 - 継続的インテグレーション - 継続的デプロイ - 診断ツール - 閾値アラート ... さらに4件の機能 ## 統合 (合計143件) - AWS AppSync - AWS CloudFormation - AWS CloudTrail - AWS Elastic Beanstalk - AWS Glue - AWS Identity and Access Management (IAM) - AWS IoT - AWS Lambda - AWS Personal Health Dashboard - AWS Step Functions - AlertOps - Amazon API Gateway - Amazon CloudFront - Amazon Connect - Amazon DocumentDB ... さらに128件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [APMツール](https://www.capterra.jp/directory/30208/application-performance-management-software/software) ## 関連カテゴリー - [APMツール](https://www.capterra.jp/directory/30208/application-performance-management-software/software) - [Webサイト監視ツール](https://www.capterra.jp/directory/10021/website-monitoring/software) - [サーバ管理ツール](https://www.capterra.jp/directory/10019/server-management/software) - [サーバー監視ツール](https://www.capterra.jp/directory/32713/server-monitoring/software) - [ALMツール](https://www.capterra.jp/directory/30525/application-lifecycle-management/software) ## 代替製品 1. [Site24x7](https://www.capterra.jp/software/168192/site24x7) — 4.7/5 (374 reviews) 2. [ManageEngine Applications Manager](https://www.capterra.jp/software/172323/manageengine-applications-manager) — 4.6/5 (268 reviews) 3. [ManageEngine OpManager](https://www.capterra.jp/software/168854/manageengine-opmanager) — 4.6/5 (324 reviews) 4. [Datadog](https://www.capterra.jp/software/135453/datadog-cloud-monitoring) — 4.6/5 (367 reviews) 5. [PRTG](https://www.capterra.jp/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews) ## レビュー ### "Does a very comprehensive job of monitoring." — 5.0/5 > **Ash** | *2025年9月29日* | 放送メディア | おすすめ評価：8.0/10 > > **良いポイント**: Its very comprehensive with many options and senarios available for monitoring performance and speed. > > **改善点**: Some of the monitoring options are hard to setup. Some options have a higher learning curve and require more intergration into your application. > > Overall its a value and makes monitoring much easier with a wide variaty of options and metrics. I have it connected to Ops Genie as well for a full solution ----- ### "New Relic can do anything but is hard to get going with" — 4.0/5 > **認証済みレビュアー** | *2025年8月21日* | 情報技術、情報サービス | おすすめ評価：5.0/10 > > **良いポイント**: New Relic is a very expansive product that can do so so much. It really can cover the capabilities of multiple other products. > > **改善点**: I found it very hard and complicated to get started without training. I found I got lost in the UI often and the terminology was confusing. It took a lot of training to figure out how to use it properly. > > I have used New Relic since 2016 but only in the last few years I set up the product and used it more extensively. ----- ### "New Relic delivers exceptional real time observability and deep full stack application monitoring" — 4.0/5 > **Estrella** | *2026年8月11日* | コンピュータ・ソフトウェア | おすすめ評価：8.0/10 > > **良いポイント**: Excellent application monitoring and web development insights boost performance and speed. Infrastructure management is clear, security controls are robust, customer support responds well, and overall value for money is solid. > > **改善点**: Telemetry volume can reduce value for money. Customer support is slow on complex issues, web development and infrastructure management need fine-tuning, security setup takes time, and complex queries slow down performance and speed monitoring. > > Over 1 year, web development monitoring and infrastructure management improved app performance and speed. Customer support is helpful, security features keep data safe, and value for money remains strong despite initial monitoring setup curves. ----- ### "Worse each year" — 2.0/5 > **Dylan** | *2020年11月7日* | インターネット | おすすめ評価：3.0/10 > > **良いポイント**: Has monitoring specific to the programming languages and database servers that we use > > **改善点**: Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap. The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible. > > I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable. ----- ### "good monitoring tool easy to use freindly user interface" — 4.0/5 > **Lorenzo** | *2026年6月29日* | 保険 | おすすめ評価：8.0/10 > > **良いポイント**: good monitoring tool that give real time notification in case of not reaching the application or the url address related to > > **改善点**: One of the main downsides of New Relic is its complexity, especially for new users. The interface can feel overwhelming, with many features that require time and experience to fully understand. Pricing is another concern, as costs can quickly increase depending on usage and data ingestion, making it less predictable for smaller teams. Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is powerful, occasional performance lag and delayed data updates can also impact the overall user experience, particularly when rapid troubleshooting is needed in critical production environments. > > Overall, my experience with New Relic has been very positive. It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place. I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient. The alerting system is also reliable and helps quickly identify issues before they impact users. However, it does come with a learning curve, and costs can grow as usage increases. Despite these challenges, it remains a valuable tool for maintaining visibility and control over complex systems. ----- ページ：1 / 9\ 次へ: [次ページ](https://www.capterra.jp/software/118128/new-relic?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/118128/new-relic) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ