クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）
製品を使ってみた感想： Very happy with what I need it for, plus they have wonderful customer service.
The ease of set up & use. I can charge clients online without wasting time after the session.
To have more tools available the price increase is too high
Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon
Very happy customer for over a year!
製品を使ってみた感想： I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.
1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add. 2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use. 3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional 4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!
Nothing! Everything has worked great for me so far.
Hi Stacie, Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments! We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier. Thank you. Shannon
Very basic and no desire to improve
製品を使ってみた感想： I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.
The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration
You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.
Hi Christine, Thank you for taking the time to leave a review. I read all the support requests you sent us and the timely replies from our support team. Please note that: - Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API. - The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems. Shannon
Best software until, Vest value, Best Support
製品を使ってみた感想： SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.
Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.
Some options in the display could be improve like for the courses, Email automatization for teachers, some API.
Cedric, thank you for the great review! Please do not hesitate to contact us if you ever need help with your Bookeo account. Shannon
Not created for National business (NOT timezone friendly)
製品を使ってみた感想： Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.
It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.
No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.
Thank you for your review, Vanessa. Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment. As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion. Shannon