Great for busy firms!
製品を使ってみた感想： Our overall experience with Bill4Time has been great. The customer support team has been available when needed with quick responses and we have had no issues with the software.
There are features for everything that you can think of. Its easy for people to do the basic things that they need as well as advanced reporting features for administrators.
When you are using the software for projects with different companies, you are required to set up different logins. This can create confusion and requires staff to confirm that they are signed into the correct account when tracking time.
Bill4Time got me started, helped me survive Hurricane Maria, and helped me survive covid-19
製品を使ってみた感想： Awesome. My only thorn is what I wrote in the first "Con".
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently. If you have to follow billing guidelines that require a separate entry for every discreet task, the "batch" entry feature CANNOT be beat. Being cloud-based, I able to start working on getting my billing up to date within 48 hours of being hit by a CAT-5 hurricane. It has also let our team work remotely during the pandemic while having full access to our billing platform (my billing admin continues to work with us even though she moved out of state!). To put my review into context, after 25 years I opened my own law firm. My clients are mostly multi-national insurance companies that require I submit bills with ABA task and activity codes. I absolutely needed a billing platform, and I did not have the money to pay close to $10k in a server, "traditional software" (I grew up on one of the main legal billing programs out there) and IT setup. This costs me less per year that what such a program would cost, back-ups are taken care of, I can access from anywhere, and I don't have to cough up a pretty penny every five years to upgrade a server or the program. BTW- It has a very decent iOS app to boot (a proper app mind you; not browser based). I have no relation to Bill4Time; I'm just a very happy customer preaching its benefits as the practice of law evolves.
Even diamonds have flaws (at least most of them). I have only two items I yearn for, which I will share in order of importance: 1. When I look at a case and below I see all the time entries, I can see the activity code but I cannot see the ABA task code unless I click on the entry. It adds a step I would love to see erased when I am correcting our invoices. Not a dealbreaker for sure, but adding this small item would make a difference. 2. Much farther down the list: as far as I know, no Dropbox integration. I want to beg for it and did when I first subscribed to Bill4Time, but at present I am not sure I would even do much with it. Honestly, by now I don't even miss it. Being cloud-based, your session can hiccup (it's rare but it does happen) and its a nuisance. This is not on Bill4Time; any platform you use via the internet is always subject to this. But the benefits of a cloud-based program (which I mentioned in the "Pros") exceedingly outweigh this, at least for me.
製品を使ってみた感想： Disappointing experience as this has bees an issue for over 6 months. They continue to bill us in full and refuse to let us speak directly to IT. They gave us one crest after 3 months but have done nothing about crediting us since. Not have they found a solution to the problem.
That it was supposed to integrate with QuickBooks
After an update in November the two programs stopped communicating
Thank you for your feedback. We pride ourselves on our software and are disappointed to hear that you have had such a negative experience. The developers are working hard to solve this problem and they were able to resolve the initial issue. They are actively investigating the most recent report and we are looking forward to discussing this further with you.
Very, very satisfied with switch to Bill4Time
製品を使ってみた感想： Overall the whole firm has been very happy with our recent switch to Bill4Time. It's a very clean, intuitive, and easy to use program, though can get redundant. Web-based interface is nice too and makes me feel confident about record keeping.
Love it all! Easy to use and intuitive. User on boarding went well. Nice web based interface. Not as much of a headache to enter time as previous software.
Onboarding/entering our billable clients, references, and tasks was a bit tedious and repetitive for set up. Have to manually enter updated information for references individually, which we update every quarter for a decent volume.
Great product for law office
製品を使ってみた感想： Very easy to use in all capacities, from entering time and expenses, creating invoices, editing, reports, etc.
I really like the reports tab...I can run just about any kind of report very quickly and easily.
I can't really think of anything. There may have been some things in the past that I "wished" bill4time would have, and when I would ask for help if it existed, and if it didn't exist, it does now. Updates are happening without any interruption to our use.