キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Alloy Navigatorとは？
特に困難なIT課題に対して思慮に富んだ回答を提供する、オンラインITインフラストラクチャ・ライブラリ (ITIL) に沿ったITサービスおよび資産管理のためのプラットフォームです。
複雑なIT運用を管理しながら、高いレベルのカスタマー・サービスを実現することは、どの組織にとっても非常に重要です。そこで、非常に柔軟なインテリジェント・ワークフロー、洞察に満ちたダッシュボード、オンザフライ表示を透過的に統合する、直感的で共同作業が可能なAlloy NavigatorのITサービス管理 (ITSM) 機能が設計されました。
Alloy Navigatorの対象ユーザー
強力なプロセス自動化システム、サードパーティの統合、柔軟なAPIを備え、あらゆる内容を網羅するソリューションを求めるさまざまな業界の中小企業や大企業。
Alloy Navigatorをご存知でしょうか？
別の人気製品との比較
Alloy Navigator
Alloy Navigatorの他のおすすめ代替製品
Alloy Navigatorの評判・レビュー
Game-changing system for Equipment and Property tracking
製品を使ってみた感想： Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life.
良いポイント:
The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable.
改善してほしい点:
The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us.
Doron's Alloy Review
製品を使ってみた感想： Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon.
良いポイント:
Software is reliable, user friendly and you get the results quickly.
改善してほしい点:
Some built-in features are limited and require alterations.
Solid product that meets all our needs
製品を使ってみた感想： We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them.
良いポイント:
The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc.
改善してほしい点:
The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that.
My review of Alloy Navigator
製品を使ってみた感想： Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate.
良いポイント:
I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently.
改善してほしい点:
The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible.
An Outstanding ITSM Solution: Easy, All-in-one & Flexible!
製品を使ってみた感想： We were unhappy with our previous ITSM Solution. I was responsible for selecting and implementing a new solution.From start to finish, my experience with this tool has been excellent.The implementation process was pretty smooth, thanks to the tool's pre-configured setup. It ensured that we were ready to use it to its full potential right out of the box.One of the standout features of Alloy Navigator is its flexibility. It effortlessly adapts to our specific needs and requirements, allowing us to customize and tailor it to suit our desired workflow.Its stability and reliability have truly set it apart from other solutions and also the support provided by the AlloySoftware team. Their responsiveness and expertise have been instrumental in our successful implementation.I also appreciate the frequency of updates and releases. The team consistently works on enhancing the tool, rolling out new features, and improving existing functionalities. What’s even more commendable is their willingness to listen to customer feedback and suggestions. It’s evident that they value their customers' input, as they actively incorporate user suggestions into their updates. This customer-centric approach ensures that the tool remains relevant and continues to meet the evolving needs of its users.
良いポイント:
The fact that it comes smartly pre-configured. Settings are very easy and flexible. Everything is Possible, and if it is not you can always do it with PowerShell, no limit!
改善してほしい点:
The project Management side could be enhanced, also the Knowledge Management or the Document but they are less important in our activity
