Trakstar Learn

Easy to use LMS

良いポイント:

This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.

改善してほしい点:

It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.

Easy - Create Powerpoint, Upload it, Create Quiz, Send it out

製品を使ってみた感想： The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.

良いポイント:

Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.

改善してほしい点:

Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers. Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.

Buyer Beware!

製品を使ってみた感想： Every problem was with their support and customer service

良いポイント:

The decision to drop Trakstar and find an alternative was the best part of the experience

改善してほしい点:

Customer [dis]service. Rude, arrogant, unhelpful, degrading, bully and unresponsive. Horrible culture and still waiting for refund.

Mindflash is a Solid but Basic LMS Performer

製品を使ってみた感想： Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.

良いポイント:

Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters. Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.

改善してほしい点:

Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.

Overall happy

良いポイント:

I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

改善してほしい点:

Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

Great to get you started.

製品を使ってみた感想： We use to have Safety training DVDs floating around our multiple warehouses increasing the likelihood that they will get lost or broken, but MindFlash help us solve that issue with this web-based training platform. No need for outdated DVDs floating around anymore!

良いポイント:

If you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you.

改善してほしい点:

Once you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming.

Excellent Sales and Marketing Tool For B to B Business

製品を使ってみた感想： Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.

良いポイント:

I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.

改善してほしい点:

Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.

Extremely Helpful

良いポイント:

I love that the software can house tons of records for my company to login and use for quality compliance.

改善してほしい点:

Not many cons with the software. The feature I dislike is some of the automatic arrangement features when arranging content, but there ways around.

Mindflash Feedback 2017

製品を使ってみた感想： I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc..

良いポイント:

Competency questions and the answer review. Trainees can view the correct answers. The use of different applications such as PP, Excel, Word, video

改善してほしい点:

I would like archived scoring to show if trainees improved. Add quizzes for live training and a complete functions.

Mindflash Review

製品を使ってみた感想： We began using Mindflash for both internal and external training in July '15. The customer support is exceptional, the team is flexible and open to suggestions for improvement. Super simple to upload, edit and distribute educational modules and the back end tracking is quite comprehensive.

良いポイント:

Love the ease of use and module editing capabilities as well as the range of formats that can be utilized in the trainings we upload.

改善してほしい点:

Look forward to having the ability for our sales team as non-administrators to be able to invite their customers and view metrics,

A Good Training Platform

製品を使ってみた感想： It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.

良いポイント:

The ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.

改善してほしい点:

You can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.

Review of Mindflash

製品を使ってみた感想： Training can be conducted at any time that suits, in addition it is possible to quickly upload a training course as it is required by customers.

良いポイント:

Mindflash is a great platform to conduct online training. It enables the participants to undertake the online training when it suits them and provides an opportunity for the assessment as part of the process.

改善してほしい点:

Nothing really, it works well and good value for money.

Mindflash is an great system. It has allowed us to improve our training program.

良いポイント:

It is user-friendly. We can easily create training that is geared to our own needs. We can update or correct the training as needed. Our staff find the trainings easy to use.

Very user friendly...just open it up and go!

製品を使ってみた感想： Attendance of new material delivery and testing for understanding it can now be done online. Being a department of one, it is a huge time saver. Tracking users' activity takes me minutes now instead of hours. We have a lot of annual requirements I need to track and report back to the government and this is allowing me much more time to work on material and not have to monitor end users.

良いポイント:

The ease of entering material into it. The quizzes are easy to create and there is a large variety to select. Adding additional material to a course is sooo easy! Maintaining users is simple. It won't let you make a mistake.

改善してほしい点:

No spell check in quizzes. Can't make edits to a particular slide in a course, but edits are made externally and easily replaced in Mindflash.

Love how easy it is to use this product. Love the CSM team. Everyone is so responsive

製品を使ってみた感想： Many. Easy to update and intuitive is most important to me right now. When showcasing the selected tool, others trainers/admin appreciate it's ease-of-use (easier to justify purchase when they see and understand what the program is trying to accomplish). Service is great. If CSM team don't have an answer right away, they will find out for me. They are concerned about my success.

良いポイント:

Easy to update (modular). Intuitive UI. Not a huge learning curve (don't have time for a learning curve). Service is excellent.

改善してほしい点:

Small things-custom certificates is an add-on. Some screen resolution issues with simulations. Can't save recorded audio when all I need to do is replace the slide.

Is easy to learn and intuitive in most of its modules.

良いポイント:

The best thing about this LMS is its flexibility to invite participants to enroll in the courses, the user experience is very simple for my liking, the loading of content is very simple, the whole environment is very simple, I have worked with better LMS

改善してほしい点:

A software developer understands very well how to create reports, but for the end user it is not easy, they are quite simple and not detailed reports, the structure of prices / user plans is not very flexible. It has the basic functions of an LMS but can be improved.

Great Tool for Current Non-eLearning Users

製品を使ってみた感想： I've been in the learning and development for over 20 years and am now at a new company. This new company, until my arrival did not have an e-learning strategy. With Mindflash we now have a path to deliver just-in-time flexible training for our company. I've worked with high-end multimedia learning development tools in the past and Mindflash offers a new user/trainer a way to build an online cirriculum quickly and easily! It is easy to learn and even easier to use! There are a currently a few limitations - like being able to extract needed content, like existing courses for review and update, extracting trainee list in to a spreadsheet, extracting "missed" questions on a quiz. Also, would love to see the ability to track "attempts" on a quiz. Overall, I think the mindflash application is extremely useful and we have built a great set of online training modules for our internal teams. Thank you Mindflash - keep the updates coming!!

Excellent Product!

製品を使ってみた感想： Pros- *Ease of training
*Introducing a new medium to employee training
*Price
*Facility in creating videos Cons- *If a user isn't added to videos by mistake, you aren't able to add them again with the same email
*No templates. Having some easy to use templates would be a great help, most managers who use the software aren't graphic designers, or have experience making videos. Impressions- When this idea was first pitched to our business by a supervisor, I was very skeptical. Our company was expanding remotely, and we were having issues training everyone on a macro level. The idea of robotraining via Mindflash came up, and I was very skeptical. I'm happy to say that I was wrong, and the size of our remote branch has tripled since Mindflash was incepted. Thank you very much for the great product, one we will be using for many years.

Mindflash is an easy to use robust LMS

製品を使ってみた感想： I have used Mindflash for my organization for sales training. It has been easy to use on the admin side as well as the end user side . It allows me to reach our reps and keep them up to date as well as our customers for additional information for their sales people.

良いポイント:

Web based - allows anyone with a solid internet connection to do training remotely. Compatible with Scorm 1.2 Voice-over capabilities Reporting

改善してほしい点:

If the end user connection is slow they might have a lack luster experience

Just what we needed

製品を使ってみた感想： Mindflash provided the perfect solution for training individuals within our integrated justice system. Before Mindflash, new hires were trained individually. The trainer was typically a person who had done the job in the past and there was very little consistency and direction in the training. Mindflash not only standardized the training but also allows the new hire to proceed through the training at their own pace. Mindflash also provides tool for checking progress of training and provides feedback on knowledge retention through quizes and surveys. Residual training is a snap with Mindflash as well. When a new process is created or an existing process is changed, Mindflash provides a means of documenting and distributing the information to all users in a consistent format.

Mindflash for single-subject courses

製品を使ってみた感想： It's really easy to use and I've set up several courses in it. It's also very useful in tracking course completion and time of course for each employee. Usually I create page designs in another program, and they're easy to plug into Mindflash from there. I'm in the travel business and it involves about 120 employees in all that use training from me.

良いポイント:

Ease of use, flexibility, good quiz and survey tracking options.

改善してほしい点:

Not intuitive where to find some specific functions at first glance.

Great Customer Service, Would like more Reporting options

製品を使ってみた感想： MindFlash has been a great product that has been able to accommodate all of our training needs. Many departments use this portal, ranging from HR to Sales. It has a clean interface that is fairly easy to navigate. Some items are a little more tedious to work through, it would be nice to have more options in managing users and inviting existing trainees to multiple courses at a time. MindFlash's customer service is extremely prompt and reliable. All suggestions made are promptly addressed and in most cases, changes are made. I would like to see more advanced reporting options, as well. Such as drawing a report for individual trainees and all the courses they are invited too with their progress on it. The reporting now is limited.

Everything we were looking for

製品を使ってみた感想： The Hearth, Patio & Barbecue Education Foundation was looking for a new service provider as we transitioned from teaching live online classes to recorded OnDemand sessions. The Mindflash staff was great to work with from day one. The system is easy to use for both administrators and trainees. I've found them to be very responsive to questions and always looking for ways to improve the program. We have not experienced any reliability issues or down time. We currently have over 200 classes in the system. It is worth every dime we spend on it. We made the transition in the spring of 2013 and have never looked back. I am an avid fan.

We moved our retail sales training program, SalesNinjaAcademy.net to Mindflash a few months ago.

製品を使ってみた感想： Working with Mindflash sales was an excellent experience. While we were setting up our system, we rarely had to consult the self help training modules available. Mindflash is super intuitive. We've had one issue with respect to functionality of the system and the Mindflash QA/Customer Service team was prompt in addressing it. The CEO of the company even reached out to make sure that she understood the issue and that ensure it was being addressed. When does that happen?? In short, powerful, flexible and intuitive software backed by a responsive leadership and team.

Mindflash has exceeded our expectations and I would absolutely recommend it to others!

製品を使ってみた感想： We require our volunteers to complete ten online courses through Mindflash, along with three weeks of in-person training. Mindflash allows the volunteers to complete the courses at their own pace, which is great. It is also very user-friendly. On the rare occasion we experience technical difficulties, their customer service team is always quick to respond and resolve the issue. Mindflash allows us to train a high volume of volunteers every month in an efficient, interesting, effective, and educational format.