--- description: Swap Commerceを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Swap Commerceとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ECシステム](/directory/3/ecommerce/software) > [Swap Commerce](/software/1062905/swap-commerce) # Swap Commerce Canonical: https://www.capterra.jp/software/1062905/swap-commerce ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/1062905/swap-commerce?page=2) > 自国だけでなく世界中へのビジネス拡大を考えているShopifyブランド向けの「Eコマースアプリ」です。 > > 評価：14人のユーザーによる評価は**5.0/5**。**おすすめ度**で最高の評価。 ----- ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **5.0/5** | 14 レビュー | | 使いやすさ | 4.9/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.9/5 | レビュー全体に基づく | | 機能 | 4.9/5 | レビュー全体に基づく | | おすすめ率 | 100% | (10/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Swap Commerce ## ビジネスコンテキスト - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ） - **サポートされる言語**: 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス ## 機能 - 3PL管理 - CRM - Real-Time Updates - Third-Party Integrations - Webサイト統合 - eコマース管理 - アクティビティ・ダッシュボード - アラート／通知 - サプライヤー管理 - ステータス追跡 - ラベル印刷 - ルート最適化 - レポートと統計 - レポート／分析 - 倉庫管理 - 在庫管理 - 払い戻し管理 - 注文管理 - 注文追跡 - 発送管理 - 空輸 - 返却管理 - 配送ラベル - 配送追跡 - 配達追跡 - 陸送 - 顧客ポータル ## 統合 (合計10件) - Brightpearl - Census - Descartes Peoplevox - Gorgias - Klaviyo - ShipHero - Shopify - Shopify Plus - Stripe - Stripe Billing ## サポートのオプション - メール/ヘルプデスク - 電話サポート - チャット対応有 ## Category - [ECシステム](https://www.capterra.jp/directory/3/ecommerce/software) ## 関連カテゴリー - [ECシステム](https://www.capterra.jp/directory/3/ecommerce/software) - [物流ソリューション](https://www.capterra.jp/directory/30081/logistics/software) - [返品管理 (RMS)](https://www.capterra.jp/directory/34035/returns-management/software) - [配送追跡ソフト](https://www.capterra.jp/directory/31602/shipment-tracking/software) - [シッピングソフト](https://www.capterra.jp/directory/30104/shipping/software) ## 代替製品 1. [AfterShip](https://www.capterra.jp/software/178663/aftership) — 4.9/5 (466 reviews) 2. [ReturnGO](https://www.capterra.jp/software/1013374/returngo) — 5.0/5 (29 reviews) 3. [ShipStation](https://www.capterra.jp/software/155621/shipstation) — 4.6/5 (956 reviews) 4. [Shippo](https://www.capterra.jp/software/146146/shippo) — 4.8/5 (826 reviews) ## レビュー ### "Excellent customer service and technical support" — 5.0/5 > **認証済みレビュアー** | *2024年3月7日* | アパレル、ファッション | おすすめ評価：10.0/10 > > **良いポイント**: Every single time I needed help the team went above and beyond to provide the best service. Happy to jump on calls to clarify anything and the team is always thinking from our customer perspective to make their experience easier with returns. > > **改善点**: I have not experienced something I did not like about swap ----- ### "Five stars for Swap" — 5.0/5 > **Sophie** | *2025年4月25日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: Swap has simplified our global sales offering and returns so much. Their services are easy to set up, easy to use (for both staff and customers) and their customer service is fantastic. > > **改善点**: We've had some trouble getting Track to work alongside one of our carriers, but I don't think this is due to an issue with Swap's systems. > > We've had a great experience with Swap so far. Everything has been easy to integrate and set up and we've gained valuable insights into our customers' shopping and returns behaviour through their analytics and reporting capabilities. ----- ### "A versatile online platform for processing returns" — 5.0/5 > **Mat** | *2025年4月28日* | 小売 | おすすめ評価：9.0/10 > > **良いポイント**: A very versatile and configurable online platform for processing returns. > > **改善点**: As usual when configuring a new platform we had issues but the technical team came to the rescue. Pulling information from the API works really well and feeds into our downstream processes and reporting using Azure ADF - the website documentation was useful in setting this up. I needed to build a process to capture the date the return status changed (i.e. pre-transit, in-transit) on a daily basis for our reporting and it was worth knowing to generally use the order number in the product section of the JSON for reporting purposes but these were minor things. > > Overall very good, regular catch ups, I did have to ask for a lot of help to get us started but we got there and the technical support person was very knowledgeable. ----- ### "Always 10/10" — 5.0/5 > **Nicole** | *2025年4月17日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: The options are endless, as a platform there are so many ways to use SWAP for your business. We use SWAP for returns,exchanges and also our ReWear platform which is where our customers send in 2nd hand items for us to resell and they are awarded points on site. > > **改善点**: There isn't anything that we can complain about with SWAP. > > Since partnering with them in May 2023, our experience has been nothing short of excellent. Their team has consistently gone above and beyond to support us, making every stage of our returns process more efficient and hassle-free. They are always readily available to offer guidance whenever we need assistance with the portal, and their responsiveness and expertise are truly appreciated. Overall, the platform and service they provide are outstanding — a seamless, reliable solution that has become an integral part of our operations. ----- ### "Great platform, better team" — 5.0/5 > **Trojan** | *2025年4月29日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: The team\! Everyone I've talked to at Swap has been incredibly helpful and insightful. They're always happy to hop on a call to resolve issues, always keeping you up to date with updates and changes. Being a UK based company you almost always get a reply same day with solutions to any issues. > > **改善点**: Some of the return settings are not as in-depth as competitors. However they're happy to help with providing workarounds where necessary. This is a very tiny issue and I don't think I can think of any examples that haven't been resolved. > > It was easy, onboarding and set-up was super smooth. They assisted with UAT, help with integrations and got us live really quickly. Since then it's required very little maintenance, only adding things as it updates. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/1062905/swap-commerce?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/1062905/swap-commerce) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ