--- description: Zipchatを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipchatとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [チャットボット](/directory/32448/chatbot/software) > [Zipchat](/software/1056535/zipchat) # Zipchat Canonical: https://www.capterra.jp/software/1056535/zipchat ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/1056535/zipchat?page=2) > ECサイト向けAIチャットボット：コンバージョンを5倍に向上、サポートを自動化し、24/7のプロアクティブな対応で売上を増加させます。 > > 評価：26人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zipchatの対象ユーザー Shopify、Woocommerce、Magento、Prestashop対応のAIチャットボット。売上を増やし、カゴ落ちを減らし、95以上の言語をサポートし、顧客体験を最適化します。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 26 レビュー | | 使いやすさ | 4.8/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zipchat ## ビジネスコンテキスト - **価格プラン**: $49.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに210件 ## 機能 - AI Copilot - AI／機械学習 - カスタマー・サポート - チャットボット - ブランディングのカスタマイズ - リード資格 - 拡張分析 - 構成済みボット - 自動応答 - 自然言語処理 - 言語検出 - 転送／ルーティング ## 統合 (合計11件) - ActiveCampaign - BigCommerce - Klaviyo - Mailchimp - PrestaShop - Shopify - Webflow - Wix - WooCommerce - WordPress - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 24時間対応（オペレータ） - チャット対応有 ## Category - [チャットボット](https://www.capterra.jp/directory/32448/chatbot/software) ## 代替製品 1. [Tidio](https://www.capterra.jp/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Intercom](https://www.capterra.jp/software/134347/intercom) — 4.5/5 (1133 reviews) 3. [Crisp](https://www.capterra.jp/software/151292/crisp) — 4.6/5 (147 reviews) 4. [Writesonic](https://www.capterra.jp/software/219972/writesonic) — 4.8/5 (2102 reviews) 5. [Appy Pie](https://www.capterra.jp/software/140928/appy-pie) — 4.6/5 (1391 reviews) ## レビュー ### "Great AI chatbot for complex products and real use cases" — 5.0/5 > **Tomáš** | *2026年2月10日* | 化粧品 | おすすめ評価：10.0/10 > > **良いポイント**: The level of control and customization. Being able to fully prompt the chatbot, adjust answers, and fine-tune its behavior directly in the admin is the biggest advantage. It allows us to keep the chat aligned with our brand voice and real product expertise, which is essential in a professional e-commerce environment. Zipchat is good value for money, flexible setup, and very solid performance for an AI chat tool. The product is easy to integrate into the website, works reliably, and gives us much more control than most competing solutions. Customer support has been responsive and helpful when needed. > > **改善点**: It’s not a “set it and forget it” tool if you want the best results, but that also comes with the benefit of flexibility. > > Overall, our experience with Zipchat has been very positive. We use it to help customers navigate a complex product assortment and answer repetitive questions without overloading our support team. The chatbot improves the customer experience while saving time internally, and the flexibility of the tool makes it suitable even for more demanding use cases. ----- ### "I Recomment ZipChat" — 4.0/5 > **AJ** | *2025年5月1日* | 教育管理 | おすすめ評価：9.0/10 > > **良いポイント**: Ease of setup and use. Support is quick and helpful. It works like it says it does. > > **改善点**: I would have given ZipChat a 5 star, however had a little difficulty reaching someone to signup and get started. Nothing outrageous but did have a little trouble there. And I would like the knowledge base build out a little more with more specific instructions for various use cases. > > Does exactly what it says it does. We recommend it and will continue our use with probably some additions with our other businesses. ----- ### "Zipchat Usage" — 5.0/5 > **Bimpe** | *2025年8月8日* | マーケティング、広告 | おすすめ評価：6.0/10 > > **良いポイント**: Great customer support and helpful suggestions for workarounds regarding their features. Always a pleasant interaction > > **改善点**: not much. I think sometimes their integrations feel quite limited even when trying to use zapier. I also wish they could automate send and had more of workflow functionality. ----- ### "Feedback on Zipchat: pros, cons, and overall experience" — 5.0/5 > **Mattia** | *2025年10月31日* | アパレル、ファッション | おすすめ評価：8.0/10 > > **良いポイント**: I like that it can respond accurately and promptly, and that it is possible to intervene when the response is not what you want or correct. It is also very important that it can send an email to the site owner when Zipchat does not know how to respond. The site's user interface is also excellent. > > **改善点**: I find that at the moment there is nothing that doesn't work and that I don't like, as the software is constantly evolving and the support is excellent. > > Zipchat has truly revolutionized the way we work\! It handles customer interactions quickly and accurately, saving a lot of time for the colleague who used to manage the live chat. Now our team can focus on other important tasks and be more productive overall. ----- ### "Simple and Powerful Tool to Boost Conversions and Customer Experience" — 5.0/5 > **David** | *2025年7月18日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: It’s super easy to set up and integrates seamlessly with our Shopify store. We’ve especially loved the WhatsApp automation features — abandoned cart recovery and post-purchase flows work great. The bot feels natural and has helped us maintain a personal tone with our customers while saving time and increasing conversions. > > **改善点**: While the interface is user-friendly, we’ve hit a few limitations when trying to build more complex automations. It would also be helpful to have more advanced customer behavior segmentation options to fine-tune our flows. > > Zipchat has helped us streamline customer communication in a way that feels personal and efficient. It has boosted our recovery of abandoned carts and improved our post-sale experience. On top of that, their support team is responsive and helpful. It’s a tool we’ll continue using and building on. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/1056535/zipchat?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/1056535/zipchat) ## このページは以下の言語で利用できます | ロケール | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ