--- description: Shipwireを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shipwireとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [シッピングソフト](/directory/30104/shipping/software) > [Shipwire](/software/105628/shipwire) # Shipwire Canonical: https://www.capterra.jp/software/105628/shipwire ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/105628/shipwire?page=2) > 企業や小売業者が決済や注文、商品掲載、受注手配業務を管理するためのクラウド・ベースのプラットフォーム。 > > 評価：16人のユーザーによる評価は**1.3/5**。**使いやすさ**で最高の評価。 ----- ## 概要 ### Shipwireの対象ユーザー 発注手配、在庫の管理および可視化、サプライチェーン業務などのソリューションを提供する小売業者向けのドロップ・シッピング自動化システム。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **1.3/5** | 16 レビュー | | 使いやすさ | 2.0/5 | レビュー全体に基づく | | カスタマー・サポート | 1.2/5 | レビュー全体に基づく | | 価格の妥当性 | 1.4/5 | レビュー全体に基づく | | 機能 | 1.9/5 | レビュー全体に基づく | | おすすめ率 | 10% | (1/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Ingram Micro - **設立**: 2006 ## ビジネスコンテキスト - **価格プラン**: $30.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, 中国, 日本 ## 機能 - インポート／エクスポート管理 - サプライヤー管理 - ソーシング管理 - レポート／分析 - 在庫管理 - 注文管理 - 発送管理 - 空輸 - 輸送管理 - 返却管理 - 配送追跡 - 陸送 ## 統合 (合計22件) - 1ShoppingCart - Adobe Commerce - BigCommerce - Brightpearl - CoreCommerce - Keap - NetSuite - Ordoro - PayPal - Pinnacle Cart - PrestaShop - Rithum - Salesforce Marketing Cloud - Shift4Shop - ShipStation ... さらに7件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [シッピングソフト](https://www.capterra.jp/directory/30104/shipping/software) ## 関連カテゴリー - [シッピングソフト](https://www.capterra.jp/directory/30104/shipping/software) - [ドロップシッピングツール](https://www.capterra.jp/directory/31819/dropshipping/software) - [サプライチェーンマネジメント・システム](https://www.capterra.jp/directory/4/supply-chain-management/software) - [受注管理システム](https://www.capterra.jp/directory/30225/order-management/software) - [ショッピングカートシステム](https://www.capterra.jp/directory/30848/shopping-cart/software) ## 代替製品 1. [Cin7 Omni](https://www.capterra.jp/software/133133/cin7) — 4.3/5 (600 reviews) 2. [Zoho Inventory](https://www.capterra.jp/software/146241/zoho-inventory) — 4.5/5 (416 reviews) 3. [ShipStation](https://www.capterra.jp/software/155621/shipstation) — 4.6/5 (957 reviews) 4. [ShippingEasy](https://www.capterra.jp/software/128334/shippingeasy) — 4.8/5 (1133 reviews) 5. [Fishbowl](https://www.capterra.jp/software/123794/fishbowl) — 4.2/5 (1117 reviews) ## レビュー ### "losses and nightmares" — 1.0/5 > **Anna** | *2015年10月23日* | 化粧品 > > few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion. ----- ### "Do yourself a favor and use a different company" — 1.0/5 > **認証済みレビュアー** | *2019年10月2日* | アパレル、ファッション | おすすめ評価：0.0/10 > > **良いポイント**: You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should. > > **改善点**: If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents. > > Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over. If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages. Do yourself a favor, and go somewhere else. ----- ### "Outsourced bad support, horrible experience" — 1.0/5 > **Andrea** | *2023年11月28日* | 小売 | おすすめ評価：2.0/10 > > **良いポイント**: At first Shipwire looked great and they have a lot of features but all in all it is more of a platform, meaning their focus lies there and not in actually order dispatch or support > > **改善点**: Outsourced support, agents are not well trained at all. Slow responses with canned responses. Horrible experience with shipping parcels Wrong stock counts Lost parcels Really bad support Long processing for work orders and many mistakes made We have been using them for about 2 years and then left. It was the best decision we have made. Shipwire seems to put their focus in trying to provide a good interface with many features but it seems their focus does not lie in the most important thing which is actually order dispatch, proper service. > > One of the worst warehouse experiences we had ----- ### "Terrible on all counts" — 1.0/5 > **認証済みレビュアー** | *2018年9月5日* | 航空会社/航空産業 | おすすめ評価：0.0/10 > > **良いポイント**: When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them. > > **改善点**: When it fails. Which is frequently. With very poor service. > > Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership. ----- ### "Easy to use, but customer service isn't the best" — 3.0/5 > **Mamie** | *2019年7月11日* | 非営利団体運営 | おすすめ評価：5.0/10 > > **良いポイント**: The platform is very intuitive and simple to use. It's easy to change and update orders. It's an excellent system. > > **改善点**: The customer service isn't great. Even when they can be reached, it's not easy to get a solution to an issue. > > We face some frustrations, but overall it's a great platform. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/105628/shipwire?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/105628/shipwire) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## 構造化データ