---
description: SetMeを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SetMeとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [リモートワーク・サポートツール](/directory/30928/remote-support/software) > [SetMe](/software/1053224/setme)

# SetMe

Canonical: https://www.capterra.jp/software/1053224/setme

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> リモートPCやMacに安全に接続し、どこからでも優れたサポートを提供できるように設計されたリモートサポートのパワーハウスです。
> 
> 評価：41人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### SetMeの対象ユーザー

SetMeは、あらゆる業界のあらゆる規模の企業のITおよびテクニカル・サポートプロフェッショナル向けに設計されています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 41 レビュー |
| 使いやすさ | 4.8/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Techinline
- **ロケーション**: Toronto Ontario, カナダ
- **設立**: 2007

## ビジネスコンテキスト

- **価格プラン**: $39.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イギリス, イスラエル, イタリア, ウガンダ, ウルグアイ, エクアドル, エジプト, エストニア さらに136件

## 機能

- Real-Time Monitoring
- アクセス制御・許可
- セッション記録
- チャット、メッセージング
- トラブルシューティング
- ドラッグ・アンド・ドロップ
- ファイル共有
- ファイル転送
- マルチモニター・アクセス
- メッセージング
- ライブチャット
- リアルタイム・チャット
- リモートアクセス／コントロール
- リモートサポート
- レポート／分析
- 暗号化
- 無人アクセス
- 画面録画

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [リモートワーク・サポートツール](https://www.capterra.jp/directory/30928/remote-support/software)

## 関連カテゴリー

- [リモートワーク・サポートツール](https://www.capterra.jp/directory/30928/remote-support/software)
- [ファイル共有ソフト](https://www.capterra.jp/directory/30909/file-sharing/software)
- [リモートワークツール](https://www.capterra.jp/directory/31855/remote-work/software)
- [リモートデスクトップソフト](https://www.capterra.jp/directory/31955/remote-desktop/software)

## 代替製品

1. [Zoho Assist](https://www.capterra.jp/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.jp/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.jp/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24046 reviews)
5. [ISL Light](https://www.capterra.jp/software/146892/isl-light) — 4.7/5 (779 reviews)

## レビュー

### "Works great on Macs" — 5.0/5

> **Pavel** | *2023年11月18日* | 自動車 | おすすめ評価：10.0/10
> 
> **良いポイント**: It's nice being able to finally have the app installed on my Macbook Pro instead of running it in a virtual machine and remote into field test engineers' computers. File transfer between Windows and Mac is very fast, works great even when you drag and drop large files or archives between computers. The reboot and reconnect features have been improved, and I also like having a variety of settings that allow me to choose how I want to see and control the remote desktop.
> 
> **改善点**: Price could be lower, but seems to reflect the market. Looking forward to the unattended access functionality which I'm told is expected to be released soon.
> 
> I've used the other app from Techinline for about 2 years. The only issue I had was not being able to run it on macOS and connect to Macs. I signed up to try SetMe because of macOS support, but found a few other things I like. Overall, seems to be a good product and they’ve announced some other new features that will be added to it soon.

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### "Why I like SETME" — 5.0/5

> **Dennis** | *2025年3月14日* | コンピュータ・ネットワーク | おすすめ評価：10.0/10
> 
> **良いポイント**: It is quick to load&#10;interface is easy to use&#10;I have control of what I need to do
> 
> **改善点**: Had several issues after upgrading from Fix me to set me&#10;as far as installing remote client un attended access&#10;but not fixed&#10;Support starts with a canned reply
> 
> Support gets back to you right away&#10;I have had all issues resolved&#10;I like this software more than some others I need to use for my clients&#10;again quick&#10;always connects&#10;easy interface

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### "Network Technician" — 3.0/5

> **Robert** | *2024年10月30日* | 情報技術、情報サービス | おすすめ評価：7.0/10
> 
> **良いポイント**: MFA authentication though smart phone apps. MAC remote support. Connects back to remote sessions after restarts (fixme would have problems with this).
> 
> **改善点**: Top bar is annoying when in remote sessions. Scale it in to the window or allow it to be auto-hidden like in fixme. Admin rights to install setme as a service require the customer to click allow where fixme would just work. Still major clipboard issues just like with fixme if connected to more than one remote session. Less likely to connect back to remote session if joining a domain or changing any network or user profile settings than with fixme. Malware scan tools find SetMe as a threat. Some customers get stuck at connecting (after they have given us a the code) with SetMe and FixMe works fine.
> 
> Meh, might hang on to fixme for a while yet till more issues are resolved.

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### "A Great Choice for multiple, On Demand, remote connectivity for support" — 4.0/5

> **Kurt** | *2026年1月26日* | 建設 | おすすめ評価：7.0/10
> 
> **良いポイント**: Ease of setup and use.  Zero learning time.  Cool interface.  Seems like it may fill the bill for what I need it to do.
> 
> **改善点**: Only Windows OS to connect is a downfall, since I was able to review remotes from my phone or tablet (I even have a wireless keyboard them).  Now, I would need a laptop in my pocket to go wirelessly and a hotspot on my phone.
> 
> Very similar to my uses with another client who set me up to connect to some remotes for a year (FiXme.IT) and was very effective.

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### "Superb compared to other options ..." — 4.0/5

> **Jonathan** | *2025年2月24日* | コンピュータ、ネットワーク・セキュリティ | おすすめ評価：10.0/10
> 
> **良いポイント**: not sure ... but certainly improvements over fixme. I would like the downloads function to be a bit more obvious when i goto www.set.me :: like a login link on that page.. Support has been VERY RESPONSIVE and has implemented several of my "wonderful" suggestions. :-)
> 
> **改善点**: improve: I think that little square to minimize the top ribbon should go on the far left or right side so it doesn't eat up screen real-estate. I typically keep it there, but that extra vertical space getting used by the little square is a tad annoying....also: the scroll bar at the bottom of hte screen for multiple monitors needs to be bigger and a bright color like GREEN on BLACK or somthing so it obvious that there are multiple monitors .... ALSO: on unattended, sometimes when i connect to clients, they still have things open, would be NICE if maybe: the TEXT window auto-appeared in teh middle of their screen maybe to alert them that remoting is now happening, or something like that: I think maybe instead of just opening their screen that the bar appears to either texxt or remote open or something just to cause a delay maybe.
> 
> very nice &#10;I don't like that interruptions when i open setme console on another computer and i always get that another session was in session and i have to click and then close and then get going ... maybe add a MAC ADDRESS security option, so that any of these MAC addresses are allowed to use the set.me console. ?????

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## リンク

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