Humanity

Need Help Scheduling?

製品を使ってみた感想： I've used Humanity with Lyft and my current temp job and so far so good.

良いポイント:

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

改善してほしい点:

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Overall Good Product

製品を使ってみた感想： I would recommend to a friend

良いポイント:

It was very easy to begin and get started quickly.

改善してほしい点:

Some of the break features and managing employee shift trades was not so smooth.

The auto scheduling option saves a lot of time but is difficult to utilise

製品を使ってみた感想： Humanity removes a lot of the unnecessary work from scheduling. It provides excellent overviews and allows you to choose a variety of factors to easily construct a complex timetable. I may arrange shifts in advance and check available shifts, giving the provider scheduling flexibility. The efficacy that it provides me for management is that the employees are highly effective, and our employees never have difficulty managing any sort of department. I'd say that addresses a lot of my difficulties.

良いポイント:

The auto-scheduling function is the most significant advancement, but the availability approval tools also assist you in staying organised with staff requests. Excellent choices for individuals who like to do everything in one location. Working with Shiftplanning, the convenience of using tools and schedules, and the overall level of service provided by the programme. Automated scheduling is quite important from a financial standpoint since it can offer you the exact cost before publishing.

改善してほしい点:

I don't like that after you've carried over shifts and set it to repeat, you can't extend from the date you initially selected. The software is not designed to tolerate anomalies in Time Scheduling, such as when we do not observe daylight savings time. Furthermore, the auto schedule tool would benefit from the addition of a toggle that allows you to select a minimum or maximum number of shifts per week for a certain job.

Good app but

良いポイント:

From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.

改善してほしい点:

However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received. For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts. The app is not worth the service. I would recommend another one.

Humanity

良いポイント:

Makes scheduling and communication real easy when dealing with your staff.

改善してほしい点:

The app doesn't have as functions as the actual website but that's ok. We don't tend to use the app much because of its limited functions.