キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
HaloCRMとは？
HaloCRMは、無限に拡張可能な包括的なツールを必要とする、成長中のチーム向けに設計された強力なカスタマーサービス・ソリューションです。HaloCRMのオムニチャネルプラットフォームには、隠れた料金やロックされた機能がなく、高度なレポート機能、セルフサービス機能、自動化、Webサイト統合、仮想エージェントなど、たくさんの機能が搭載されています。HaloCRMなら、すぐに開始、習得、拡張することが可能で、パワフルかつ直感的な機能を通じて顧客とのコミュニケーションを柔軟に一元化し、非常に高い顧客満足度を実現することができます。
HaloCRMの対象ユーザー
直感的なオムニチャネル型のカスタマーサービス・ソリューションを求める、あらゆる業界のあらゆる規模の企業に適しています。
HaloCRMをご存知でしょうか？
別の人気製品との比較
HaloCRM
HaloCRMの他のおすすめ代替製品
HaloCRMの評判・レビュー
A Surprisingly Comprehensive and User-Friendly CRM for Growing Teams
良いポイント:
I am impressed with HaloCRM as a new user. It offers a great overall experience by combining user-friendliness with powerful features. One of the standout aspects of the platform is its intuitive interface, which made the initial setup and daily use straightforward, even for someone not particularly tech-savvy. I appreciate the extensive customization options, as they allow us to tailor the CRM to fit our specific business processes.
改善してほしい点:
HaloCRM has some drawbacks. The third-party integrations are somewhat limited, which might concern businesses that depend on specific external tools. Furthermore, while the mobile app is functional, it lacks some of the polish and features available in the desktop version, making it less effective when working on the go. Despite these minor issues, the overall experience has been positive, especially considering the platform’s affordability and the exceptional customer support that comes with it.
Seamless Integration - Dedicated support
製品を使ってみた感想： Enjoyable from start to finish. The staff are great to work with and the product speaks for itself.
良いポイント:
The ease of use straight after setup was almost too good to be true. [sensitive content hidden] had everything configured ready for us on launch day. Advisors took to the system with ease and our data vs reporting improved greatly.
改善してほしい点:
Additional custom fields created for tickets require SQL reporting which as a non-technical implementer of the system, I found it frustrating that wasn't already pulled to the reporting suite as an option to select.
WMDC / HaloCRM
製品を使ってみた感想： We are so happy that we have joined HaloCRM to assist our business in becoming even more efficient and providing the best service that we can to our tenants. this system ensures that all maintenance is logged y the tenant and is picked up by the team immediately ensuring nothing is ever missed.
良いポイント:
I like the ease in using the programme, and how we can now log all our Maintenance issues on a reliable system which means we can improve our service as landlord. really like the SLA time limits meaning all the team are working harder to meet these timecsales.
改善してほしい点:
Nothing ! :) i have nothing negative to comment
