キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Goldieとは？
Goldie (旧Appointfix) は、すべてのモバイルデバイスで同期可能な最新のスケジュール帳です。Goldieでは自動テキストリマインダーを使用して、予約を簡単にスケジュールし、無断キャンセルを削減することができます。このアプリは、反復的なクライアントベースを持つあらゆるビジネスに適しています。今すぐ紙の管理台帳の使用をやめて、アプリ経由で予約のリマインダーを送信しましょう。顧客が予約を見逃すことがなくなります。
Goldieの対象ユーザー
主に美容とフィットネスの業界にサービスを提供しています。顧客にはヘアスタイリスト、ネイルアーティスト、美容師、まつ毛アーティスト、メイクアップアーティスト、タトゥーアーティスト、フィットネストレーナー、マッサージセラピスト／スパ、歯科医などが含まれます。
Goldieをご存知でしょうか？
別の人気製品との比較
Goldie
Goldieの他のおすすめ代替製品
Goldieの評判・レビュー
Essential for waged staff and multiple sites
検討した類似製品：
A real timesaver, and perfect for what I need!
製品を使ってみた感想： With Appointfix, I can remind my clients and potential clients of their appointments with just a few taps. I get to go into the office already having a sense of who is coming and who will need to be rescheduled. No more calling them at 11:05 asking if they’re coming to their 11am appointment- I’ve confirmed it long before!
良いポイント:
Allows for multiple texts per appointment, easily customizable and modifiable, multiple languages available, cost-benefit is outstanding, calendar sync- so much to love
改善してほしい点:
Can’t use it on my computer (or, I haven’t yet found a way to do so)
Love Goldie
製品を使ってみた感想： Overall enjoy using Goldie and it’s easy for my clients to use as well.
良いポイント:
The simplicity and how straightforward it is to use.
改善してほしい点:
I do not like the reviews got added but only for pro plus.
Goldieからの返信
先月
Thank you so much for taking the time to write a review. Our reviews feature is available on the pro plan as well as the pro plus, only the Google review booster is exclusive to the pro plus plan. If you are running into issues showing reviews on the pro plan please let us know at [email protected]
Absolutely would not recommend
製品を使ってみた感想： I purchased the subscription because it advertised features I was looking for such as sync with apple calendar and adding extra time in the appointment block. I would have used this to block out travel time to my clients. However, it only gave the option to sync with Google calendar, not Apple. And the extra time blocking feature was basically useless for my needs. I thought, “oh well, I’ll just cancel my subscription and move on. No big deal.” So I went to manage my subscription on the website, cancelled my subscription and thought that was the end of it. Then I was charged for the another month. I thought it was a mistake, so I emailed customer service. They are refusing me a refund because I didn’t cancel my subscription through Apple instead of THEIR WEBSITE! It was an absolutely horrible customer service experience. I would never recommend this app to anybody.
良いポイント:
The interface was fairly user friendly. It looks nice and mostly easy to use.
改善してほしい点:
It was missing key features. It says they sync with Apple calendar. They don’t. And the customer service is horrible.
Goldieからの返信
2 週間前
Hello - I am sorry you had a bad experience with Goldie and sincerely appreciate the feedback. To turn on the sync with Apple Calendar you go to menu > Settings > Calendar Settings > Sync with other calendars. Here you can connect your apple calendar or google calendars to show your events from those on your Goldie app. Related to cancelling and refunding, unfortunately we don't have any control here. Apple requires all subscription management to go through them. We try to make that clear in the web cancellation that you need to go to the app store to cancel, but we will try to do a better job here moving forward. If you need help with instructions on how to request a refund through Apple - just reach out to [email protected] and we can help you.
Solid Product
製品を使ってみた感想： Overall, we like it. We plan to fully transition by June 1.
良いポイント:
I like that I can schedule our 6 team-members from my phone or laptop, anytime. I like that it can handle our handful of different job categories, as well as our ever-growing client list. The reports and weekly updates are a total surprise to me, but I like them and think they will be useful as I learn about them more.
改善してほしい点:
I really dislike that there is no live chat or phone support. I'm glad I can email a human for help, but a much faster response time would be easier to achieve with phone or chat-and eould be valuable to me. Also if X job is billed at $40/hour, but booked for 2 hours, Id like to be able to have they system "know" that. But, it doesn't seem to be an option. For our business, there is no way it can be possible for clients to book appointments themselves, without a human touch. I wish I could permanently toggle that option off.
Goldieからの返信
4 か月前
Thank you so much for taking the time to leave a review. We continue to invest in support and want to make sure as we add new support channels that they are a good experience. Related to turning off clients booking themselves - there are a couple of ways to make sure your online booking site is turned off so clients can't schedule or reschedule without permission. Please reach out to [email protected] and we can help you.
GET GOLDIE
製品を使ってみた感想： 10/10 experience I’ve been using Goldie for almost 3-4 months now and never found a easier app to run things
良いポイント:
I love Goldie for my business I can control payouts and deposits and can easily get ahold of my clients when ever I neeed to it’s such a easier process
改善してほしい点:
Nothing Goldie does it’s workkkkkk always does !!!
Goldieからの返信
2 か月前
Thank you so much for taking the time to write such a complimentary review!
