キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Sirvoyとは？
Sirvoyは、PMS、予約エンジン、Webサイト・ビルダー、および統合チャネル・マネージャーを含む一連のPMSツール・スイートを提供します。強力な機能を備えたフル・システムは非常に使いやすく、ホテル経営者は、ホテルのニーズに合わせてソフトウェアを柔軟にカスタマイズできます。Sirvoyのシンプルさは、容易なセットアップを可能にします。カスタマー・サービスは、継続的な研修とサポートに24時間年中無休で利用できます。
Sirvoyの対象ユーザー
Sirvoyは、どのような宿泊施設プロバイダーにも合うように設計された、高度にカスタマイズ可能なPMSおよびチャネル・マネージャーです。驚くほど安価で使いやすい、機能豊富なソフトウェア。
Sirvoyをご存知でしょうか？
別の人気製品との比較
Sirvoy
Sirvoyの他のおすすめ代替製品
Sirvoyの評判・レビュー
Great booking system - easy to use
製品を使ってみた感想：
In our company we save time and money using Sirvoy software.
Works every time - any time :)
良いポイント:
Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.
改善してほしい点:
We are most satisfied with this software.
Sirvoyからの返信
6 年前
Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele
We just switched and we already love it!
製品を使ってみた感想： We just switched connectivity providers and we are loving it.
良いポイント:
It's very use friendly and customer service is quick and friendly. We like the transparent and flat pricing, perfect for a small hotel like ours.
改善してほしい点:
There's not payment automatization options in Guatemala. So far we have to do everything manually, but no other service offers this in Guatemala at the moment.
Not easy to work with anymore
製品を使ってみた感想： No customer service. No help. Constant changes that do not help it go easier. It's like you guys want us to hold your hand daily just to work when you can't even help in customer service
良いポイント:
It USED to be easy to work with up until you all had to update last year. Now it's nothing but miserable
改善してほしい点:
The constant need of authentication codes and the way we enter in phone numbers now. The whole phone number now is not separated into sections making it easier to read fast. Now we have to dissect the number slowly but hope we do it fast enough because the phone hangs up if you're not fast.
Sirvoyからの返信
昨年
Hi Tami, We are sorry to hear about the frustrations you've encountered with our recent updates. We understand that adjusting to changes can sometimes be challenging, especially with new security measures like authentication codes. While we believe these measures are crucial for safeguarding your data, we also understand that they can add an extra layer of complexity. Our aim is to balance security with user-friendliness, and your comments will help us refine this balance. Regarding customer service, we are committed to providing excellent support to all our clients. We apologize if you have not received the level of assistance you expected. Your experience is not reflective of the high standard of service we aim to provide. Our team is dedicated to making improvements that align with our client's needs and expectations. Should you wish to discuss your concerns further please do not hesitate to reach out. Thank you for your past support, we wish you success in your future endeavours. Jodie
Does everything I need and more
製品を使ってみた感想： Very satisfactory. Plus all the extra characters required to answer this section
良いポイント:
"Sirvoy has great 24/7 support. I also appreciate the detailed downloadable reports for accounting. It does everything I need to manage our lodge reservations and billing. Thanks, Sirvoy!"
改善してほしい点:
Nothing to complain about, nor dislike. Plus all the extra characters required to answer this section
Sirvoyからの返信
3 か月前
Hi Tim, thank you for taking the time to share your feedback! We're delighted to hear that you're happy with Sirvoy. Your satisfaction is our priority, and we're here to ensure your experience remains exceptional. Looking forward to serving you again in the future! Jodie
Sirvoy is the perfect choice for a small hotel
製品を使ってみた感想： Very satisfied with the product. In particular, with the prompt response to support questions.
良いポイント:
Channel management is vital to prevent overbookings. Sirvoy handles it well at a reasonable price.
改善してほしい点:
Quite happy with everything. It would be handy to add multiple room types to a range of dates for restrictions.
Sirvoyからの返信
2 か月前
Hi Peter, Thank you for your fantastic review! We're thrilled that Sirvoy is the perfect choice for your hotel and that you're happy with our support team's quick responses. We're here to keep making things better for you! Best regards, The Sirvoy Team
