Sirvoyの概要

Sirvoyは、PMS、予約エンジン、Webサイト・ビルダー、および統合チャネル・マネージャーを含む一連のPMSツール・スイートを提供します。強力な機能を備えたフル・システムは非常に使いやすく、ホテル経営者は、ホテルのニーズに合わせてソフトウェアを柔軟にカスタマイズできます。Sirvoyのシンプルさは、容易なセットアップを可能にします。カスタマー・サービスは、継続的な研修とサポートに24時間年中無休で利用できます。

Sirvoyの対象ユーザー

Sirvoyは、どのような宿泊施設プロバイダーにも合うように設計された、高度にカスタマイズ可能なPMSおよびチャネル・マネージャーです。驚くほど安価で使いやすい、機能豊富なソフトウェア。

動作環境

クラウド・ベース
オンプレミス

企業情報

  • Sirvoy
  • 所在地:Dublin 4 (アイルランド)
  • 2008年設立

Sirvoy のサポート

  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アイスランド, アイルランド, アメリカ合衆国, アルゼンチン, アルバニア 他120つ

言語

アイルランド語, イタリア語, オランダ語, クロアチア語, スウェーデン語 他18つ

Sirvoyの料金プラン

最安値プラン:

$9.00/月
  • 無料トライアルあり
  • 無料プランなし

Sirvoyには無料プランはありませんが、無料トライアルが提供されています。 Sirvoyの有料プランは$9.00/月から利用できます。

料金プラン 無料トライアルを申し込む

企業情報

  • Sirvoy
  • 所在地:Dublin 4 (アイルランド)
  • 2008年設立

Sirvoy のサポート

  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アイスランド, アイルランド, アメリカ合衆国, アルゼンチン, アルバニア 他120つ

言語

アイルランド語, イタリア語, オランダ語, クロアチア語, スウェーデン語 他18つ

Sirvoyの動画と画像

Sirvoyソフトウェア - 1
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Sirvoyソフトウェア - 5
もう6件表示する
Sirvoyの動画
Sirvoyソフトウェア - 1
Sirvoyソフトウェア - 2
Sirvoyソフトウェア - 3
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Sirvoyの機能・特徴

  • CRM
  • GDS/OTA統合
  • オンライン予約
  • ゲスト体験管理
  • チャネル分析
  • ハウスキーピング管理
  • フロントデスク管理
  • プロモーション管理
  • マルチチャネル同期
  • メンテナンス管理
  • レポートと統計
  • 予約管理
  • 動的価格設定
  • 従業員管理
  • 決済処理
  • 評価管理
  • 請求、インボイス
  • 販売時点情報管理 (POS)
  • 部屋インベントリ

Sirvoyの競合SaaS製品

ホテル、ホステル、およびバケーション・レンタルの予約および施設管理システム。
Web-based practice management and EMR solution that optimizes the flow of clinical information. Specialty modules available.
あまりに簡単でスピーディーなので、きっと気に入ります。100%クラウド・ベースのPMSで、ホテル管理がこれまで以上に簡単になります。
Beds24 is one of the most cost-effective, powerful and reliable All-in-one-solution which simplifies workflows and automates tasks.
Money management solution that helps businesses automate forex trade operations through volatility filters, trailing stops & more.
Lodgifyを使用すると、バケーション・レンタルWebサイトの構築、直接予約の受け付け、および1か所でのすべての予約の管理を行うことができます。
The All-in-One Software for Short-Term & Vacation Rentals. One subscription, all tools. 14-day free trial. No credit card required.
Hotel management system. Full Booking Management; Confirmation Letters and Bills; Guest Database; and more.
WebRezProは、あらゆるタイプとサイズの施設向けに構築されたオールインワンの施設管理システム (クラウド資産管理システム (PMS)) です。

Sirvoyのレビュー

評価ポイント

総合評価
4.7
使いやすさ
4.6
カスタマーサービス
4.7
機能
4.4
価格の妥当性
4.7

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Roy
Roy
ベリーズのSmall Business Owner
認証済みLinkedInユーザー
ホスピタリティ, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

best customer service ever.

5.0 11 か月前

製品を使ってみた感想: Sirvoy is integral to my business. I could not run my hostel without them.
And, as I mentioned above, their customer support is second to none. They have resolved every issue I've had quickly, with the utmost kindness and professionalism.

良いポイント:

easy to use, intuitive. And when I have a problem or a question, the customer service is the best I've ever had.

改善してほしい点:

I really can't think of anything that I have an issue with.

検討した類似製品: Cloudbeds

Sirvoyからの返信

11 か月前

Hi Roy. All feedback is valuable to us at Sirvoy, but we do love to hear happy, satisfied comments such as yours; thanks for taking the time to let us know how well you're getting on. Delighted to hear it! Regards, Adele

Shaffin
カナダのCo-Owner
ホスピタリティ, 2-10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Amazingly Intuitive, Consistently Impressive

5.0 10 か月前

製品を使ってみた感想: See Pros, above.

良いポイント:

Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.

改善してほしい点:

Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".

Sirvoyからの返信

7 か月前

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele

Mansfield
オーストラリアのTreasurer
レジャー、旅行、観光, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Excellent product. Quick setup. Outstanding customer service

5.0 2 か月前 新着

良いポイント:

Service is always available when I need it. It’s fast and they usually answer my query first time. Setup is simple and intuitive and has all the features I need. Guests find item easy and there are no major issues to report.

改善してほしい点:

It would be nice to have some basic things included in the basic plan (such as more than 1 user account). But most of what you need is included. It’s really a very good product overall.

検討した類似製品: Little Hotelier

Sirvoyに切りかえた理由: Price, features, service

Sirvoyからの返信

2 週間前

Hi Mansfield. Thanks for this lovely review and I also appreciate your feedback on the basic plan; we always make sure requests like these are noted and act on them whenever we can. Great too, that you are finding support helpful and you have the features you need to help your business succeed. With thanks, Adele

Dennis
アンティグア・バーブーダのManaging Director
ツール使用期間: 2年以上
投稿者のソース

Used it for several years

2.0 5 年前

良いポイント:

Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

改善してほしい点:

It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Sirvoyからの返信

5 年前

Hi Dennis, thanks for your review. See my responses below. - It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to [email protected] if you wish to detail further. - In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed. - Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature. - You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish. - If you click on the user icon on the top right of every page it will give you an option to contact support. - I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received. I hope this clarifies some of the issues. Thanks, Adele

Marcella
アメリカのOwner
ホスピタリティ, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Returned

5.0 3 か月前

製品を使ってみた感想: I do believe that we were one of the very first to use this software. Our property code is only four digits. It gives us away every time. At some point, we as a company trusted the advice of a very enthusiastic, new, property manager. It was apparent almost right away that we had made a mistake. Unfortunately we had invested a ton of time and money in switching gears. Ultimately we had to go back to SIRVOY. Not only did they accept us back, they made it seamless for us to migrate once again without a glitch. We know now that others may come along, but the adage 'if it isn't broken, don't fix it' should be your motto here!

良いポイント:

It is refreshing to know that no matter when you pick up the phone, someone WILL answer your call. Even during Covid, they were there for us.

改善してほしい点:

In our opinion, there are no cons. WE have nothing but good to say about Sirvoy.

Sirvoyからの返信

2 週間前

Hi Marcella, of course we understand that sometimes our clients might feel they've outgrown us and need a change. But there's no greater compliment than when a client leaves us and then comes back again! As sorry as I am to hear you've had all that hassle with the switch, we're truly delighted that you've returned to us and look forward to growing our business with you and for you. Thanks for choosing Sirvoy - again!! Regards, Adele