ProSpace

Overall, ProSpace is a decent space booking and management platform.

製品を使ってみた感想： The overall experience has been largely positive. Over the past three years that we have used the solution, the system has proven to be reliable, with consistent feature improvements.

良いポイント:

The space booking solution is generally intuitive and efficient, allowing users to quickly check availability and book spaces via multiple platforms, including an app and an Outlook plug-in. The user interface is straightforward and not overly complicated, enhancing the user experience.

改善してほしい点:

The instruction manual could be further improved and simplified. It would be best if they included pictures or videos on the web portal to explain the admin capabilities. This would help facilitate the onboarding of new admins managing the system going forward.

A value-for-money space booking and visitor management system.

製品を使ってみた感想： Pretty good. The system has multiple different modules which we can select and adopt easily. Plug and play.

良いポイント:

ProSpace system allows users to access it via different medium (phone, tablet, outlook, tablet, signage/wayfinder & web). The UI is pretty intuitive. The cost/pricing is reasonable if compared with similar platform in the market. The customer service is great and able to respond promptly to our enquiries.

改善してほしい点:

The admin control require some time to get accustomed to.

ProSpace solution review

製品を使ってみた感想： From the perspective of a company operating a smart office, it has been a positive implementation as it has made the system more convenient to use. However, I believe it could become a more satisfactory solution if stable improvements are made to address recurring errors and additional development requirements.

良いポイント:

It is convenient to secure a desired seat in advance, fitting the purpose of operating a smart office. The calendar view allows intuitive checking of meeting room reservation status. Integration with O365 makes schedule management easy. In the case of the wayfinder, utilizing the news feed to broadcast announcements in the employees' movement routes has had a positive effect on organizational culture.

改善してほしい点:

When setting up private seats, each seat had to be set up individually. (It would be good if we could apply settings to seats by zone or by selecting multiple seats with checkboxes.)

ProSpace desk booking & room booking review

製品を使ってみた感想： Overall, I am satisfied. After the introduction of Prospace, we have been using the office space more efficiently. It is convenient for users as both mobile and web platforms are available, and the detailed segmentation of administrative permissions allows for various settings, which is great. Also, the headquarters management team actively and promptly incorporates customer suggestions and provides quick feedback on error corrections, which is appreciated.

良いポイント:

It is convenient because it allows real-time desk/meeting room reservations and the availability of remaining desks can be checked frequently. It is also convenient that it integrates with the Outlook calendar, so when a meeting room is reserved, it is automatically added to the calendar. The service is available both on the web and mobile, which is convenient.

改善してほしい点:

not much, I have satisfied with the system in general

Great customer care!

製品を使ってみた感想： Pleasant. They help us setup and make it ready for use in less than an hour.

良いポイント:

Great customer service. Our requirement are small and yet their customer service team is helpful and responsive.

改善してほしい点:

Not that I can think of. Our requirements are simple - to have a simple and easy to use room booking solution. This product meet the requirement and supportive customer care.

The convenience of the ProSpace meeting room booking system

製品を使ってみた感想： Due to the nature of our internal operations, meetings often arise suddenly or change frequently. As a user, I found it very convenient to quickly book and modify meeting room reservations in such cases. As an admin, the ability to adjust the check-in time to align with our company policies has been very useful.

良いポイント:

Due to the sudden increase in staff at our office, we experienced numerous issues with meeting room reservations, leading to a lot of internal dissatisfaction. However, since implementing ProSpace's meeting room booking system, our internal workflow has stabilized significantly. The system allows us to check the booking status via the tablet placed in front of each meeting room and includes a check-in feature to prevent no-shows, which has greatly improved meeting room utilization.

改善してほしい点:

The customer service is also very prompt so that we haven't experienced any significant inconveniences while using the system.

Good product, great service!

製品を使ってみた感想： User management, meeting room management, SSO integration, and all other features were satisfactory. The prompt response to any functional issues and post-support were also excellent.

良いポイント:

It was convenient to share meeting rooms with external staff working in the same office, and it was also good to be able to make on-the-spot reservations using the app and QR codes in each meeting room.

改善してほしい点:

There were no shortcomings in terms of the solution. However, when downloading data/csv files from ProSpace, files with Korean names always have their names corrupted, requiring us to rename them.

Prospace - Booking Management

良いポイント:

The feature I liked most about ProSpace was the ease of booking meeting rooms and desks. The platform was very intuitive and user-friendly, and it integrated seamlessly with our google calendars. This made it much easier for our team to schedule meetings and find available workspaces.

改善してほしい点:

Beyond the software itself, ProSpace excels in their customer support. Their team demonstrated expertise during implementation and continues to provide outstanding assistance afterward. This level of commitment ensures users maximize the benefits of the system and contributes significantly to overall satisfaction.

Nice and easy to use space reservation system

製品を使ってみた感想： The system itself has many convenient features, but it is also cost-effective, and the service response is quick and friendly.

良いポイント:

The reservation system through the smartphone app is simple to use, making it easy to learn and convenient to use, and the colleague finding feature is also very useful. Especially, the function to check-in directly by scanning the QR code is being used conveniently by all employees.

改善してほしい点:

Nothing in mind for now. So far the system is working as expected without issue.

A decent platform for space booking

製品を使ってみた感想： Overall, this is a solid and user-friendly platform.

良いポイント:

An easy-to-use solution for booking rooms. It does not require complicated onboarding or navigation through the booking system. Allows multi-SSO integration, which is useful for our organization. It even allows you to setup SSO for multiple domains.

改善してほしい点:

None so far; the solution currently meets our needs.

User-friendly and intuitive room scheduling/visitor management system.

製品を使ってみた感想： The UI is particularly clean and generally a breeze to use in the workplace. It is easy to use and requires minimal training which means less work disruption.

良いポイント:

Can easily make changes on room booking. Convenient functionality with room display screens. The team love the outlook integration add-in and the mobile app.

改善してほしい点:

no issue so far. Everything works as expected