Square for Retail

Great for entrepreneurs

製品を使ってみた感想： It is very easy to use and convenient for my customers

良いポイント:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

改善してほしい点:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Convenient, easy to use POS for small business

製品を使ってみた感想： Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our books quicker and more accurately.

良いポイント:

The ability to take Square from our main location, to mobile and take payment anywhere

改善してほしい点:

Connectivity issues with WIFI occasionally

Web seller: buyer beware. This takes forever to set up

製品を使ってみた感想： Customer support is very good and they did answer basic questions about setting up the site. Great on refunds.

良いポイント:

Once its set up, it performs well. Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user friendliness in positioning text and photos on the site.

改善してほしい点:

This took way too many hours to set up. Its not intuitive. Its wireframes are clunky. The final product looks good but I could have paid a coder less to develop a site from scratch versus how much time it took to build a simple ecomm website with Square. Never again!

Square Retail works great but the customer service is terrible

製品を使ってみた感想： Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.

良いポイント:

The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.

改善してほしい点:

I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.

Easy Sales and Storefeont

製品を使ってみた感想： I was the one assisting a friend with setting up her storefront while working on mine as well. Through mine I invoiced to accept payment for items on hand or orders personally placed with me.

良いポイント:

User friendly platform to load your storefront with products. Present templates that are also customizable to your liking. Integration of an inventory model to track what you have left on hand.

改善してほしい点:

Have a plan for your products of offering multiple size and/or color options before entering on the site. It's much harder to edit and change the categories once it's set. Know what your page intent is as well ahead of schedule.

Easy to Use / Track Sales!

製品を使ってみた感想： Overall it is easy for all of our team members to use!

良いポイント:

We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases.

改善してほしい点:

We do not have any cons that come to mind!

Best POS for a small non-profit or business

製品を使ってみた感想： Great fast point of sale software that does what it does very well.

良いポイント:

This software provides the best tools for managing sales on a small scale. It is fast, easy to use,and full featured.

改善してほしい点:

Honestly, this is one of the least expensive options out there but it would be nice to not lose the service charges from our income.

Perfect for small to large business POS

良いポイント:

It has been a god send for taking electronic payment's & Inventory control

改善してほしい点:

No negative issues at this time that I can see

Perfect for Business on the Go

良いポイント:

Easy to understand and user friendly. Clients recognize the brand and are secure and confident in making mobile payments. It builds instant credibilty with the consumer.

改善してほしい点:

Fees of course, and deposit timing is sometimes delayed.

Easy to set up and extremely helpful in managing our inventory.

良いポイント:

Processing payments and a payout at the end of the day makes retail a breeze.

改善してほしい点:

There is a free version but I think it is definitely worth it to pay for it especially if you have more than one location.

Yes, take my money (easily)!

製品を使ってみた感想： I am a shopping customer who depends on small businesses to have this means for me to make a purchase. When I see Square for Retail used by a business, I no longer worry if my transaction is confidential, secure, etc. I know that it is from previous experience now and I have no concerns about using this software as a customer.

良いポイント:

It's so easy for me as a customer to make a quick purchase from small businesses, which I prefer to support. If they did not have this option, I would not be able to make a purchase when I choose not to carry cash, which is nearly 100% of the time.

改善してほしい点:

I have not found any reason not to like this technology yet.

A Must-Have For Small Businesses

製品を使ってみた感想： Square was the #1 solution for our exterior retail needs. A simple system with basic, fleshed-out features. Overall the concept is well thought out and we wouldn't be the same without it. Square has opened the door for success beyond the limitations of E-Commerce retail.

良いポイント:

The mobility of Square is the most fantastic aspect of the Square service. If we don't end up using the fully-fledged POS system, we have the option to use a simple phone-attached card payment device. We can go anywhere and take our store with us!

改善してほしい点:

The lack of ability to upload a stock of products with a CSV file. We have hundreds of items, each with different elements and aspects, no two items are the same, thus it is time consuming to transfer items from our other e-commerce platforms to Square.

Excellent Retail Software for First Time Retail Owners

製品を使ってみた感想： Square for Retail has helped to ease my business flow by accepting payments, managing inventory and creating daily reports to track sales.

良いポイント:

The software is very user friendly. It is excellent for first time users to easily run when starting a small retail store.

改善してほしい点:

I have not found a function that I do not like. There are many areas to explore.

Fantastic!

製品を使ってみた感想： I have been using this register for sometime now. I use it for all my transactions and even take it with me for fairs and markets. I do all my inventory with it and the barcode scanner it’s simple. I have low inventory alerts set up to remind me to reorder products. You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers.

良いポイント:

I love how it’s so easy to use and very user friendly. I have the Square Register which has a large screen for me and a small screen in the front for the customers transaction. It is easy to add inventory by name and barcode with the barcode scanner. You can set up alerts, and I can still use it for cash transactions. I have the cash drawer accessory so it opens as soon as soon as you complete cash sale. It is basically a very advanced and convenient cash register that isn’t large and bulky.

改善してほしい点:

The price is a little steep for small businesses. You can get the system that requires an iPad but I didn’t see the point. If you don’t have an iPad you have to purchase that in addition. I settled for the standalone register.

Perfect POS for small business owners

製品を使ってみた感想： Incredibly user friendly, nicely designed interface and overall no issues.

良いポイント:

Square pretty much takes all the leg work out of setting up a POS system for any business, but I'll speak specifically as a small business owner. -If you're a first time small business owner, save yourself the headache and just go with Square; you might be able to get a lower merchant fees rate with another service, but then you have to deal with the hassle of setting up a separate POS register, possibly a separate app you'd have to setup on an iPad if that's what you plan to use, setting up the merchant account, etc. With Square, it's all wrapped into one easy setup. -Easy to setup on an iPad, create a catalog of items to sell and process payments -The item catalog screen is very user friendly and customizable -Doing refunds is easy -Reports are incredibly easy to run -Square integrates with QuickBooks online, so it's been seamless to link all my Square sales to my accounting books and makes my tax filings much more accurate -Creating invoices is also easy and gives a professional look to my invoice emails -Ability to create forms that require signature, so no need for another digital signature service (unless you need more details, see Cons below)

改善してほしい点:

-I wish you could have the same virtual terminal on the iPad on desktop as well. There have been times when my iPad crapped out and had to use my laptop, and it's not the same experience. -If you're using the signature service for forms that you need to send out, it only records the signature itself and nothing else. Either it's a user error on my part, or they need to update it, but it needs more customization.

Square for small business retail

製品を使ってみた感想： Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone.

良いポイント:

I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt.

改善してほしい点:

I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too

I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly.

良いポイント:

I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard.

改善してほしい点:

I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that.

Best POS system I've found

製品を使ってみた感想： As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much.

良いポイント:

Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience.

改善してほしい点:

Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional.

Cha-Ching, add MORE sales with Square

製品を使ってみた感想： I do alot of craft fairs and want to provide customers the flexibilty & confidence when making their purchases. Square is a perfect solution, I can check my inventory, make multiple sales and email customer's receipt all within the Square App on my phone.

良いポイント:

Square is user friendly and makes in person transaction a breeze. I am happy I could enter all my inventory, description and prices within the app. Making multiple sales is simple. Customer's recognize the square device on my phone and feel confident when I process their cards. The have the option to with swipe or tap. Most customer's input their email address or phone for receipts. I can also offer discounts, rewards and gift cards from the App.

改善してほしい点:

Overall Iam happy with the using Square and have not had any issues yet. I've heard other merchants complain of lack of support. Also, if and when my business grows I may have to look into another service since it is more small business friendly

Not great inventory management

製品を使ってみた感想： I mostly like the system and the ease of it but if they can't fix my inventory problem I will be forced to switch systems.

良いポイント:

It was easy to set up and my account rep was extremely helpful

改善してほしい点:

My inventory numbers are always wrong. I have contacted Square twice so far and I don't know if they can figure out the problem. They never call me back. Items transferred from one store to the other don't always show up in inventory. We constantly count and fix the inventory numbers in the system and within days they're wrong again.

Easy to use for all people

製品を使ってみた感想： We need to be able to track which massage therapist saw which client, and with the notes section, we are able to do so with ease. We can also track commission on products that way making sure no transaction gets left behind. We also use square for our payroll. Having it all linked to one account is great!

良いポイント:

Square was very easy to navigate. It has many options to customize the software to fit any business’s needs. You can write a custom note about each transaction, making it easy to review the register at the end of the day.

改善してほしい点:

I haven’t ran into any problems with the software. As a massage & wellness center, we often do events and need to take our ‘cash register’ with us. Square makes it easy using the same credit card reader for in house transactions or cell phones on the go. It is all tracked the same way.

My experience with Square is a fantastic!

製品を使ってみた感想： The benefits I get from this software are the ease of receiving payments from my clients. Love the no hassle of a subscription merchant service.

良いポイント:

What I like most is nearly everything! I get emails with updates to my deposits and I love the fact that my clients never have issues paying their invoices.

改善してほしい点:

What I like least about Square is the fact that the client's name doesn't show along with their payment. This is the biggest headache when trying to apply the merchant fees and their payment into my accounting software.

Love the Square, quick and easy to use!

良いポイント:

We love that it is very user friendly; with ease you add or delete products or services, change the pricing, update the tax, add notes, and link to your accounting systems.

改善してほしい点:

There is not a lot that we don't like about Square. It would be nice if there was a notes section for each customer on EFT though.

I'm Not Sure Why This Is The Default For So Many

製品を使ってみた感想： I haven't processed any sales. I don't trust the company enough to handle my money. They claim to be for mobile businesses, but require a desktop to manage your account. Many pages of their site were broken when I did my set up. Their customer service leaves much to be desired.

良いポイント:

The fee structure is lower than some, and they send first time users a free mag strip reader. That's really the only benefit I can see.

改善してほしい点:

-You can't manage your account from your phone. Most options are grayed out and say "desktop required." -Once I got to my desktop, the site was really buggy and hard to use. For instance, little black dialogue boxes telling what kind of info to put in each field hover over the space you actually need to type in when you do your account set-up. When you hit the "X" in the corner of the dialogue box that is blocking your view of the typing area, a full-screen pop-up asks "Are you sure you want to leave setup?" No, I don't want to leave setup, I just need this box out of the way. My first form that I filled out was full of typos, because I couldn't see the field to type in through the black dialogue boxes. -Their customer service is REALLY bad. When I had trouble signing up for the free card reader, I used the WORST customer service bot I've ever seen. It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words before I could even fully type my question. Then the human customer service rep I chatted with wanted to add things to my cart for me and kept trying to assume the sale before actually addressing my problem.

Now i spend my days enjoying my job

製品を使ってみた感想： again spending my time doing more valuable things lets me grow my business instead of counting tee shirts

良いポイント:

This feature is amazing, it takes a little time to set up, but time well invested. I no longer spend my days counting inventory, just look on the system and current count of all products right there.

改善してほしい点:

cant say any cons here. We are a water sports concession. Offering hats, sunscreen, phone dry bags etc