SendGrid

Sendgrid is a great tool for program driven emails.

良いポイント:

I admire SendGrid for its seamless setup process, allowing even novices to integrate sophisticated emailing capabilities into their applications swiftly. The clear and comprehensive documentation walks you through every step, and the intuitive API makes crafting and sending emails a breeze. Not to mention the extensive libraries in various languages, reducing development time and effort. Truly, its convenience and efficiency make it a preferred choice for developers looking to implement email services.

改善してほしい点:

The support seems to be slow to respond at times and/or not very effective. Also delivery is not the best in the industry. but still very good.

Unique Way to Build a Custom Campaign manager in Record Time

製品を使ってみた感想： We've liked it thus far, we're working on rebranding and on the email side we're ready thanks to SendGrid.

良いポイント:

We like how there are code snippets, thorough documentation, and multiple-domain support (Something we lacked before)

改善してほしい点:

I'm fond of support that makes you wait for a solution when an issue arises, but errors and documentation is thorough enough it rarely happens.

検討した類似製品： Mailchimp

SendGridに切りかえた理由： We cannot disclose our previous provider, so we did switch but can't say. We chose SendGrid over Mailchimp because it's more for developers and custom solutions. MailChimp is more customer-end-user friendly.

WE'VE LOST COMPLETE TRUST IN SENDGRID

製品を使ってみた感想： Horrible email sender! We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was exhibiting suspicious behavior. We use SendGrid to support email sending for our online software application. This unexpected and unwarranted outage impacted our clients and operations. We immediately reached out to customer support for assistance and received the most unhelpful and incompetent support, repeatedly being told that the Compliance Team would review our case. In the meantime, we now have to explain to our customers that we are experiencing an outage that we have no control over and no estimation on the resolution. It's incredible that a vendor would suspend services without a single warning email. We have lost complete trust in SendGrid and are now opting to switch to a different email sender.

良いポイント:

Nothing at all.

改善してほしい点:

Customer support; proactive communication; troubleshooting; reliability

Automated Emails With Ease

製品を使ってみた感想： It's quick, fast and efficient and gets the job done. Very straight forward and easy to incorporate into any business with an online presence.

良いポイント:

The ease of use and integration for automated emails

改善してほしい点:

Not as much versatility in templates as I would like

SendGrid is our #1 email sender for newsletters and outbound

製品を使ってみた感想： We use SendGrid for newsletter and outbound sequences and our overall experience is positive. It serves its purpose, while some of the functionalities could be improved.

良いポイント:

I like the ability to send single newsletters, or automations. I like the segmentation of the contact lists. I like the interface and user friendliness. I like the foreign IP address for risk free outbound initiatives.

改善してほしい点:

I would invite the possibility to merge contact lists. I would also invite more intuitive set up of the automations. I would love better analytics with the automations.