キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

WhatsUp Goldとは

クラウドまたはオンプレミスで、ネットワーク・デバイス、サーバ、ストレージ、およびワイヤレスのアップ/ダウン・ステータスとパフォーマンス情報を一目で把握できます。

WhatsUp Goldの製品詳細

良いポイント:

Netflow integration, alert notifications, ease of use.

改善してほしい点:

Navigating through the Web interface is little difficult as it has many options and you need to drill down to get to the information you need.

WhatsUp Goldの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.4
機能
4.4
価格の妥当性
4.3

おすすめ度

8.4/ 10

WhatsUp Goldの総合評価は<span class="">4.5</span>/5です。 (キャプテラに寄せられた<span class="">225</span>件のレビューより集計)。

WhatsUp Goldを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (225件)

Jaime Isai
Jaime Isai
エルサルバドルのSenior Network Engineer
認証済みLinkedInユーザー
情報技術、情報サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

WhatsUp Gold best Network Monitoring System

5.0 3 年前

製品を使ってみた感想: Excellent experience, I can't complaint. It's a must have tool for every organization to perform a better approach in advance and to have a full network visibility.

良いポイント:

It is easy to implement and use. It enables you to map all of your network devices and access them thru it. It helps you to have a full visibility of all of your network. You can also set the performance alerts at your critical devices as servers, switches, routers and firewalls. It helps you to get the bandwidth monitoring by devices and applications.

改善してほしい点:

It will be great to have a full library of MIBs for all network security devices and not having to look by each brand site.

Kristina
アメリカのSys Admin
機械工業, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

WhatsUp Gold Review

5.0 4 年前

製品を使ってみた感想: After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

良いポイント:

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

改善してほしい点:

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

Jim
アメリカのNetwork Engineer
人材派遣、人材紹介, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

WhatsUp Gold

3.0 4 年前

製品を使ってみた感想: We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity
We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact.
We use thresholds and dashboard graphs to provide capacity planning information.
Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.

良いポイント:

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

改善してほしい点:

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.

John
アメリカのSystems Engineer
教育管理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

WhatsUp (is) Gold

5.0 3 か月前

製品を使ってみた感想: WhatsUp Gold is the first application I check in the morning. I can see in one fast glance the state of our network.

良いポイント:

I love the depth at which we can monitor not only bare metal devices, but Windows Services, ports, certificates, hardware performance, and connectivity.

改善してほしい点:

It is difficult to manage individual object presence in the application.

Ray
アメリカのGlobal Technical Operations Manager
金融サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

WUG CRA Experience

5.0 4 年前

製品を使ってみた感想: Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

良いポイント:

Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

改善してほしい点:

been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

Progress Softwareからの返信

4 年前

Thank you for the review and for being a valued customer.

Juan
アメリカのNetwork Engineer
コンピュータ・ネットワーク, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Awesome

5.0 2 年前

製品を使ってみた感想: My experience has been very pleasant. From installation onward, I've had zero complaints.

良いポイント:

This software has provided us with the tools necessary to monitor, analyze, and manage the network in support of our customer.

改善してほしい点:

While we understand software is always licensed, we would like an option for a "lifetime" license.

Doug
アメリカのDirector of IT
小売, 201~500人規模の会社
使用期間: 2年以上
投稿経路

WhatsUp Gold Application Review

5.0 3 年前

良いポイント:

WhatsUp Gold is easy to use and gives us great visibility into our Network and Servers. The discovery of devices has been very helpful. The alerts and reporting have been very helpful.

改善してほしい点:

It took a little while to learn to navigate the software but once you learn the layout you can move around quickly and find the information needed.

Mark
アメリカのNetwork Administrator
農業, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

WhatsUp Gold Replaces Monitoring Service

4.0 4 年前

製品を使ってみた感想: WhatsUP gold is monitoring the same things, if not more, than an IT services company was doing for about $500/mo. This saved us a huge amount of money in the long run and was totally worth the configuration issues we had.

良いポイント:

Customizable to monitor only the network parts/components that we wanted monitored. Able to set it to send email and SMS (via email) alerts to multiple users.

改善してほしい点:

Network discovery was a bit slow and clunky. After a network change we had to delete the current monitors and do a complete re-scan or it doubled up the devices.

Tom
アメリカのIT Director
政府機関, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Legacy WUG user

4.0 4 年前

製品を使ってみた感想: We are proactively monitoring network, server and application infrastructure in a way that allows for pro-active maintenance and reporting. It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's features.

良いポイント:

It provides a nice visual representation of the health of your IT infrastructure environment and allows for the easy drilling down into details that are needed. It is full of features and information and allows for proactive monitoring.

改善してほしい点:

Nothing specifically at this time.

jesus
アメリカのServer Administrator
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

WhatsUp Gold is very easy to Manage diferrents Dashboards.

4.0 2 か月前

製品を使ってみた感想: Very good solution to monitoring network devices

良いポイント:

-Amazing dashboards, we can customize the dashboards to put exactly what type of information we need. -Is very simple monitor all interfaces of network devices, using the protocol SNMP we can monitor each port and the status and load. -Simple and efficient to see the status of the devices during the all day, the with the color green and red is very easy. - The updates and upgrades are so easy to install, always the installer is guide me and update all features and DB with some clicks.

改善してほしい点:

With a huge number of devices registered the Main Dashboard is too slow to load all information.

Ayoub
モロッコのSeller
マーケティング、広告, 51~200人規模の会社
使用期間: 2年以上
投稿経路

My best app

5.0 2 年前

良いポイント:

Its make me happy at my work its is so fast

改善してほしい点:

Support must be faster to helps customers

RJ
アメリカのInfrastructure Operations Manager
使用期間: 2年以上
投稿経路

wug 17&18 has an overall better interface that is responsive, a few minor fixes will make it aweso

4.0 7 年前

良いポイント:

The device cards are a nice addition; quickly access common features. Creating dashboard is much easier now than in previous version; more flexible. I like how things are now grouped together, e.g. accessing logs you don't have to go to 3-4 different locations. Searching for devices is great!

改善してほしい点:

Device roles and discovery could use some work. need to be able finding monitors in library is cumbersome, need a way to search or jump alphabetically Device types were remove, new versions don't support changing OS type Need a way to create dynamic HTTPS content monitor, meaning you could hit an address like so : http://%device.Hostname/NmConsole (hostname is not supported, only address) HTTPS TCP monitors only support SSL TLS 1.0 I spend a lot of time hitting F5 to refresh the browser because the change I just made is not reflected. you can drag and drop devices - need an easier way to manage groups. Need a way to pin favorite groups in navigation pane. When you are on device status page from my network you have to click back button 3-4 times to return to the my network page. Would like to see more youtube videos on how to use the newer version; would be a great way to deliver user training. I would like the ability to delete a device from the devices properties page.

Progress Softwareからの返信

7 年前

Hi, Thanks so much for the kind words! We're delighted that you're enjoying WhatsUp Gold and we love hearing about how you're using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/watch?v=MmaOx9MsMEQ. If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community for more help. Thanks again for using WhatsUp Gold.

William
アメリカのNetwork Administrator
教育管理, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Whats Up Gold is a very good monitoring software.

5.0 2 年前

製品を使ってみた感想: My overall experience is very good. It is a very reliable and flexible software that works with most systems.

良いポイント:

I am able to have live information to your switches is very important. I am able to use that information to troubleshoot network problems and to resolve it quickly.

改善してほしい点:

I wish I can see mac and ip addresses of end devices on individual ports. This will be helpful tracking end devices on the network.

Dustin
カナダのSystem Administrator
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Robust and streamlined monitoring

5.0 4 年前

製品を使ってみた感想: WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

良いポイント:

We mostly use WhatsUp for server and service monitoring but we also use it for configuration management on the majority of our network devices, Netflow Analysis, and Application monitoring. For years WUG has been a solid investment and the constant flow of updates keeps adding new features with every release. With the ability to create your own custom monitors and actions WUG will let you do almost anything you can think of.

改善してほしい点:

Because it is so customizable there is a lot to do to make use of the full capabilities of WUG. It would also be nice to see external integrations via an API of some sort bring able to quickly pull info from WUG using a Slack or Teams bot would be handy. An enhancement of the reporting capabilities such as embedded dashboards allowing users to present information from WUG on other websites and services would help admins present WUG information to customers more easily.

Progress Softwareからの返信

4 年前

Thank you for the review and for being a valued customer.

Glenn
アメリカのNetwork Manager
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Excellent product however lately they are advertising features that are not working

4.0 7 年前

製品を使ってみた感想: It provides us an overall health of the environment and provides great alerting tool.

良いポイント:

The interface is nice and customizable. Upgrading to new versions are very simple. The overall alert monitoring is great. They continue to add in new features to keep up with the overall demanding IT infrastructure. Working with their technical and product teams are great as they listen to your issues and/or suggestions and look to add new features by communicating to their customers on their sprints.

改善してほしい点:

As of late the Whats Up Gold Plus product is not delivering based on what has been communicated to their customers. I attended a conference where IPSwitch stated their WhatsUp Gold product supported Microsoft Azure, Dell Compellent Storage and Wireless APs. When we implemented the product it only supports a small piece of Azure that requires Servers and not WebApps/Sites. In addition, the Dell Compellent provides incorrect measurements which is now being looked at on their technical team because there are issues with their release. On the AP Support it is stating they cannot read into our Cisco Airnet APs which are very standard. This too is a feature request. I like the product but for the cost I would expect these types of features to work.

Gary
アメリカのIT Tech Specialist III
保険, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Robust Product / Dashboard

5.0 3 年前

製品を使ってみた感想: Have been using it for 15 years and never disappointed. Easy to upgrade. Customer support is fantastic.

良いポイント:

The Dashboard and ease of setting up new devices and alerting.

改善してほしい点:

Took a bit to learn the interface and how to set up active monitors.

Brian
アメリカのAssistant Utilities Director
公共施設, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Reliable and easy to use network monitoring software

5.0 4 年前

製品を使ってみた感想: We have been using WhatsUp as our network monitoring solution for over a decade now, and have found it to be easy to configure and maintain, and pricing was very competitive. We haven't needed to utilize product support more than a couple of times, and they were very responsive and helpful when needed.

良いポイント:

SNMP and WMI monitoring alerts for monitored devices and services are reliable and easy to configure. Alert Center keeps us up to date on device status. Logs are collected and able to be accessed from one location. The software provides a variety of ways to group devices, and a lot of customizability for various monitors and alerts.

改善してほしい点:

The mobile app was a nice addition to the platform, however is very basic and could use a lot of improvements to turn it into a useful monitoring and administration tool.

Colt
アメリカのNetwork Administrator
政府機関, 201~500人規模の会社
使用期間: 2年以上
投稿経路

WhatsUp Gold

5.0 2 年前

製品を使ってみた感想: Overall experience is good but can be difficult time to time setting up new alerts or services inside the software.

良いポイント:

I like the ability to get emails with statuses for devices across the organization on both the network and server side of the house

改善してほしい点:

Feels a bit difficult to use at time with how to set things up.

Jeffrey
アメリカのDirector of Information Technology
教育管理, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Review for k-12 educational technology

5.0 4 年前

製品を使ってみた感想: It has been a great experience. Many years ago I used WUG in business and I now use it in education. It has evolved tremendously and is a go-to in my everyday arsenal.

良いポイント:

I use many features on a continuous basis. It allows me to be proactive when I see potential issues. In this current world it is essential. I quickly get alerted when things go down and when other things hit thresholds. This has been an awesome addition to my arsenal and saved me on more than one occassion.

改善してほしい点:

I really do not have any complaints. This offers me exactly what I need and doesn't over complicate things. There are minor hiccups but nothing worth mentioning in this survey.

Progress Softwareからの返信

4 年前

Thank you for the review and for being a valued customer.

Scott
アメリカのNetwork Manager
法律サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Network Monitoring made simple

5.0 3 年前

良いポイント:

Simple visualization of network element status (stop light approach) and alerts. Application reporting and monitoring. Network discovery, performance monitor and traffic monitoring

改善してほしい点:

Better involvement in the support communities

Stanley
アメリカのIT Director
教育管理, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Peace of mind

5.0 3 年前

製品を使ってみた感想: Great product! It will let me know if there are any issues with the network or devices.

良いポイント:

Realtime monitoring, alerts if any of the devices or services goes down.

改善してほしい点:

The tutorial seems a bit complex. The setup takes longer than I thought.

Mohamed
モロッコのBarber
美術、工芸, 自営業
使用期間: 2年以上
投稿経路

super app

5.0 4 年前

製品を使ってみた感想: and finally this is the best application to communicate and know the news

良いポイント:

The thing I liked the most about this application is to facilitate communication with relatives and friends and to bring distances closer. From my point of view, this is the best application for communication and saving time.

改善してほしい点:

Praise be to God, we do not face any problems with this application, and I suggest increasing the knowledge of those who visited your page

dave
アメリカのeditor
Eラーニング, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great for keeping track of complicated systems

4.0 6 年前

製品を使ってみた感想: I've worked in many offices and data centers that use this, and it seems to be the standard. So it's refreshing to walk into a new work-space and already be comfortable using WhatsUp. It's one of the more widespread used software packages (probably for a good reason!)

良いポイント:

I had used other monitoring software before but none were as easy to use and reliable as WhatsUp Gold. The visual representation of your system is the most valuable because it makes everything so much easier to explain over the phone to people. You can have custom settings, alarms, triggers, etc that can all notify the right people. It makes it so much easier to keep things going and have the proper users/admins involved. The way it keeps everything organized is very useful and saves a lot of time with guess-work.

改善してほしい点:

WhatsUp can be a little on the sensitive side, which I supposed can be a plus for some important machines - but annoying for others. I've had a few times where there were false triggers or errors that weren't a big deal. But from the customer point of view, I'd view this as a gain. It's always good to be ultra aware of whats happening on your network, especially if it's your job!

Progress Softwareからの返信

6 年前

Thank you Dave for the review and for being a customer.

Evan
アメリカのAVP - Network Manager
銀行, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

WhatsUp Gold

5.0 4 年前

製品を使ってみた感想: It has been a positive one. I have used WUG for about 7 years now.

良いポイント:

Configuration Management, Monitoring and the Dashboards.

改善してほしい点:

The reporting is lacking as I feel like it hasn't been updated in some time. The manner in which reports are sent via email can be sloppy at times and the actual reporting options are limited.

Tim
アメリカのNetwork Engineer
農業, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Whatsup Gold is an invaluable tool

5.0 3 年前

良いポイント:

Flexible network mapping capability, ease of use.

改善してほしい点:

Needs more licensing tiers, paying for a 300 device license when we are barely over 100 is ridiculous