キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

iCIMS Talent Cloudとは

iCIMSの採用管理システムなら、応募者体験の改善、人事プロセスの効率化、適切な人材の雇用を実現できます。

iCIMS Talent Cloudの製品詳細

良いポイント:

The applicant tracking system is the most valuable to me in my day to day job. Icims does a great job of tracking resource from start to finish as for onboarding.

改善してほしい点:

Inability of workflows to work with each other. Limitations regarding employee referrals.

iCIMS Talent Cloudの評価

評価ポイント

使いやすさ
4.1
カスタマーサービス
4.4
機能
4.1
価格の妥当性
4.1

おすすめ度

8.0/10

iCIMS Talent Cloudの総合評価は4.3/5です。 (キャプテラに寄せられた831件のレビューより集計)。

iCIMS Talent Cloudを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (831件)

SHRESHTHI
SHRESHTHI
HRIS Manager
認証済みLinkedInユーザー
メンタルヘルスケア, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Icims for Talent Management

3.0 2 年前
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Nissanka
Nissanka
スリランカのSoftware Engineer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Made for Talent acquisition & Management

5.0 6 年前

製品を使ってみた感想: iCIMS is evolving as a major competitor in this subject and the backing of the passionate
support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.

良いポイント:

Talent acquisition & management is one basic resource and the most powerful resource in the success of organizations and having a powerful tool assistant has become the strength behind the success of this most important aspect. Many solutions have evolved to resolve this task and there is no perfect system available for all situations and conditions. However these solutions keep on improving to find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically attentive to provide solutions while improving the system with the help of the user customers to create more business opportunities as an exciting solution provider. Almost all metrics required for ‘talent management’ is found within the system and the combination of various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively designed in filtration and selection of the most suitable talents. The multi platform capabilities are a strong plus for candidates.

改善してほしい点:

in my user experience no major issues have emerged.

iCIMSからの返信

5 年前

Thank you for your review, Nissanka!

Juan
アメリカのTalent Acquisition Specialist I
健康、ウェルネス、フィットネス, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Awesome Product!!!

5.0 5 年前

製品を使ってみた感想: I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS system.

良いポイント:

I love how I have everything in one system. I can post jobs, complete I-9's, and reach out to candidates all in one place.

改善してほしい点:

I liked everything. Awesome product and system

iCIMSからの返信

5 年前

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Nicholas
Nicholas
アメリカのSr. Director, Talent Acquisition
認証済みLinkedInユーザー
自動車, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Terrible customer support, over promises and constantly under delivers. A true snake oil product

1.0 2 年前

製品を使ってみた感想: I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described. Save company time and money by choosing Greenhouse or Lever

良いポイント:

The search functionality and report building were great, but require a lot of training in order to use properly.

改善してほしい点:

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps. The ATS interview scheduling tool is unreliable when syncing with the team’s calendars The feedback form tool rarely operates effectively for our hiring managers to fill out. The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact. The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark. Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised. Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving. The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

Jennifer
Jennifer
アメリカのDirector of Talent Acquisition & Onboarding
認証済みLinkedInユーザー
病院、ヘルスケア, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Icims is a great ATS

4.0 5 年前

製品を使ってみた感想: Overall icims has been great and we have no plans to switch to a different software.

良いポイント:

Icims overall is very easy to use and intuitive.

改善してほしい点:

Although there are many reporting options it can be cumbersome. It would also be nice to have the ability to run one report that can capture both job and applicant data in one report.

Anthony
アメリカのTA Recruiter
病院、ヘルスケア, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

iCims Talent Cloud

5.0 11 か月前

製品を使ってみた感想: It was a great experience, nothing negative to say

良いポイント:

Liked its searchable options it was easy to use

改善してほしい点:

I don't think our feature supported video recording for interviews.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

An inclusive ATS for all of your TA needs

5.0 6 か月前

良いポイント:

1. Job dashboard is well designed 2. Widely functional and you can integrate other tools into it 3. Effective reporting

改善してほしい点:

1. Resume search is not great 2. Mobile site is not very user friendly

Aaron
アメリカのSenior Recruiter
建設, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Simpson Talent Cloud

5.0 7 か月前

良いポイント:

Easy access and user interface. User friendly.

改善してほしい点:

I don't like that "Old iCIMS" is going away.

Ryan
Ryan
アメリカのSupervisor of Cadet Engagement
認証済みLinkedInユーザー
航空会社/航空産業, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

An Excellent ATS

4.0 6 年前

良いポイント:

I like that our requisitions and previous candidates are stored in our system or compliance purposes. It has been a great tool for reviewing applications and candidate resumes.

改善してほしい点:

I feel that the system logs one out fairly quickly and unnecessarily

iCIMSからの返信

6 年前

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the way we do business!

Christopher
Christopher
アメリカのSenior Talent Acquisition Partner
認証済みLinkedInユーザー
運輸、トラック、鉄道, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Easily customizable platform that evolves as we improve workflow and adapt our recruiting strategy.

4.0 6 年前

良いポイント:

Whenever I have a question; the customer service team walks me through a solution. They are pleasant and very knowledgeable, no matter the question.

改善してほしい点:

Standard forms don't have required fields. If I want to make a field required; I would have to pay for a custom form.

jasmine
アメリカのAssistant
消費者サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

The Best ICIMS system.

5.0 5 か月前

製品を使ってみた感想: So far I have the greatest experience using the Talent cloud. I have helped look for new potential hires. I think this is the best to use for future hires as well

良いポイント:

I like that I can track and profile any new hires that I want to hire I love this app as well. It is very user friendly some of the items are easy and new to navigate. and the features are very nice as well.

改善してほしい点:

I havent had any bad experiences with so farr. it jsu lags sometimes that is really all.

Julia
アメリカのHR Data Analyst
防衛、宇宙, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

iCIMS

5.0 5 年前

製品を使ってみた感想: We have improved time to fill, system analytics, and can produce actionable data to improve our recruitment process.

良いポイント:

It’s extremely configurable and they put out quarterly releases in direct response to customer feedback.

改善してほしい点:

The Offer product is an additional cost that is quite hefty. Without it, the offer letters through iforms can be a difficult process.

iCIMSからの返信

5 年前

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the way we do business and I'm so glad to hear that your experience with iCIMS has supported your initiatives.

JoAnna
Corporate Director, Recruiting
不動産, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Feature Functionality is Great, Flexibility with Indeed needs improvemetn

4.0 6 年前

製品を使ってみた感想: We have been able to quantify on a week-over-week, and now year-over-year bases key factors such as the number of open positions per region versus the number of applicants, an average number of applicants per job by region, and many other key factors on the regional level. This is important as we now know and have been able to identify why the struggle to hire is greater on one region of the country versus another.

良いポイント:

iCIMS provides us with the ability to manage the thousands of applicants we recevied each year for over 500 locations around the country. Our account teams can independently manage the applicants for their open positions, but we have full visibility to all activity and can choose to be as active in the process as necessary on a per-job level.

改善してほしい点:

The majority of our employees are "front line" employees who are working at or close to minimum wage. We need a 1-click solution, and have not been able to do that using iCIMS. More than 70% of our applicants come across Indeed, and we have a real need for a 1-click solution, but that has not been negotiated between the two companies. By the time an applicant is asked create a password, provide information that is already on a resume (phone, address, email) and then start answering job questions, they abandon it. If they could simply click once from Indeed and send it directly to the specific job advertised, it would increase our application rates exponentially. Note this is true only for our front line positions, but again, they make up more than 90% of our job postings.

Kevin
アメリカのDirector of Resourcing
情報技術、情報サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Works well if you have someone who knows what they are doing

4.0 2 年前

製品を使ってみた感想: iCIMS was a ever long continuous improvement project that needed constant attention. We paid an implementer to set it up and he did, but there was much left that needed to be changed. I spent endless hours on iCIMS support (who are very good) to make sure our ATS was functioning properly.

良いポイント:

The customization of iCIMS is undeniable. You can create all sorts of reports and integrate it with pretty much anything.

改善してほしい点:

You really have to know what you're doing in the system to get the most out of it. An iCIMS admin on staff is almost a necessity.

Destiny
アメリカのTalent Acquisition Manager
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Not user friendly - awful UI/UX

2.0 6 年前

製品を使ってみた感想: I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date with the other competitors in the market.
If the above were fixed, I guarantee you would keep a huge amount of market share - but we may pay whatever fee we need to get out of our contract as this is just a mess, and we - the customer - have to fix it ourselves (and that’s IF we can even fix it at all).

良いポイント:

That it holds resumes and integrates well with our HRIS.

改善してほしい点:

Where to start? - Ease is Use - UI/UX is clunky and outdated - Scheduling is not easy for interviews - Tasks take so much time to assign to users - Doesn’t integrate with a lot of other systems as easily as Lever, Greenhouse, etc. - Can’t “talk” to hiring managers in real time like competitors above - Ranking candidates is an “add-on” feature (as are most features) while included in most ATS’ - Recruiters have to configure their own dashboards and it is extremely difficult to do as well as time-consuming.

iCIMSからの返信

6 年前

Destiny, thank you for posting your feedback and bringing this to my attention. I understand how disappointing it must be to go through this and I¿m truly sorry that your experience with us hasn¿t met your expectations. Your business means a lot to us, so if you¿d like to continue this conversation, please don't hesitate to reach out to your Customer Success Manager.

Alex
アメリカのAsst. Dir. Of OD and Talent Acquisition
非営利団体運営, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Highly configurable, A+ Support

5.0 5 年前

製品を使ってみた感想: Couldn't be happier! Highly recommended.

良いポイント:

The tech support and customer service at iCIMS is absolutely top-notch. I call in almost every day during these first six months after roll-out, which has been critical for our success.

改善してほしい点:

The configurability allows us, for better or worse, to accommodate every possible scenario..which means standardizing processes is "too" possible. Not really a con...the only other thing is getting recruiting workflow and onboarding workflows to talk to each other on reporting.

iCIMSからの返信

5 年前

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Vicki
Vicki
アメリカのDirector of Administration
認証済みLinkedInユーザー
人材, 11~50人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

iCIMS Saves Time & Money

5.0 4 年前

製品を使ってみた感想: Our overall experience is very positive. We love the configurability of the product so that we can make it unique for our business model. Their support team is fantastic.

良いポイント:

Before we starting using the iCIMS applicant tracking system, we were doing everything by hand. Reports included. Our candidates were annoyed because we had no way to maintain a profile with their information, and so they would have to send us a resume and fill out an application every time they applied for one of the positions for which we were sourcing. Everything was laboriously saved in a Dropbox folder for our clients. Now everything is automated, our client have candidate materials at their fingertips, and we are far more efficient,

改善してほしい点:

The learning curve to get up and running if you have not used an applicant tracking software is pretty steep. Anyone on your integration team needs to be able to devote a large amount of time to work with the iCIMS team to get everything set up. And the resume parsing is not the best.

Weronika
ポーランドのManager
家具, 201~500人規模の会社
使用期間: 1年以上
投稿経路

iCIMS Talent Cloud

5.0 昨年

製品を使ってみた感想: My experience with iCIMS Talent Cloud has been positive, as it provided a comprehensive and user-friendly solution for managing the recruitment process. While there were limitations in customization and reporting, it greatly facilitated our talent acquisition efforts and improved our overall hiring efficiency.

良いポイント:

One aspect I liked most about iCIMS Talent Cloud was its comprehensive suite of talent acquisition tools, which facilitated end-to-end recruitment processes. The platform's robust applicant tracking system and intuitive user interface made it easy to manage job postings, track candidate progress, and collaborate with hiring teams effectively.

改善してほしい点:

One drawback I experienced with iCIMS Talent Cloud was the limited flexibility in customization options for certain aspects of the platform, such as the candidate portal or application forms. Additionally, the reporting and analytics features could have been more advanced, providing deeper insights into recruitment metrics and trends.

Suzanne
アメリカのHR Manager
建築、設計, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Intuitive and to Easy to Use

5.0 6 年前

製品を使ってみた感想: Overall this program has significantly simplified our process of screening candidates and moving them through the hiring process, which continues to improve as we learn the system. Customer service is excellent. Implementation went pretty smoothly, but if you are connecting to your HRIS, that adds a complicating layer depending on the vendor. I am happy with the product 15 months post implementation.

良いポイント:

iCIMS was a big improvement for us over the previous recruiting program we used as part of our HRIS primarily due to ease of use and reduced time in our screening process. The layout is clean and easy to read, and once you understand how things are organized, it is simple to navigate the software. We use the onboarding feature, which has automated that process for us. Customer service has been excellent. Most of the time (99%), they resolve my issue in one brief phone call. Everything is customizable and there are many training resources available to users.

改善してほしい点:

The layout of the candidates in "bins" can be a little confusing sometimes. There was a task we were trying to improve and finally found out how to do so but it took a few conversations to figure it out.

iCIMSからの返信

6 年前

Thank you for the awesome review, Suzanne!

Aimee
アメリカのDM
教育管理, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

ICIMS has the capability of being fantastic but is not user friendly

3.0 6 年前

製品を使ってみた感想: I have hired several people through ICIMS but I find it so much easier to use Indeed.

良いポイント:

I love what the potential of ICIMS is. There are so many ways of recruiting different positions, linking items together, and collecting names. The ease of emailing applicants is great and the templates are very helpful if you are in a rush.

改善してほしい点:

Whenever new applicants come in, it is very difficult to understand how to even open up the applicants information. I am very computer savvy and have had three training's on this and my team and I are still confused. Then there are so many steps that they need to go through. The initial accept or reject is easy but then you have to email, set up interview , etc while documenting all of this. This all seems great but for someone that has to do many other things than like just hiring the ease of use is not there.

iCIMSからの返信

6 年前

Thank you for providing constructive feedback Aimee and letting me know about this issue. I apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly disappointed to hear that standard was not met in your interaction with our business. Your happiness is our number one priority and we¿d love to chat with you to provide a solution for you and your business. Please contact your Customer Success manager so we can find a solution to this. Thank you!

Jilyne
アメリカのSenior Manager, Talent Acquisition
認証済みLinkedInユーザー
消費財, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Great, User Friendly Software!

5.0 6 年前

製品を使ってみた感想: iCIMS Recruit has helped us get all of our TA operations into one system and over the course of time has helped us report with more accuracy and detail than ever before. We migrated from Taleo and never looked back!

良いポイント:

The user interface was more intuitive and looked better than many other ATS options we demo'ed. The configuration was also most straightforward, and was easy to make changes without technical support.

改善してほしい点:

Some features, such as ability to organize candidates by folders, sharing, and some other options were not available or came as an additional service that was not as competitive to some other providers. It wasn't a big drawback, we just created some workarounds to suit our needs.

iCIMSからの返信

6 年前

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the way we do business and we're so glad to hear that your experience with iCIMS has been great so far!

Tari
アメリカのRecruiting Manager
認証済みLinkedInユーザー
小売, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Robust Tool

5.0 6 年前

製品を使ってみた感想: Overall our experince with iCims has been great. We continue to utilize the platform more and more in our recruiting process, from all digital applications to texting our candidiates. I look forward to more opportunities to develop and grow with the program.

良いポイント:

I like that iCims has so many possibilities. It is very robust and customizable so it is easy to adabt it to your own process. iCims is continually updating and evolving so that the systemy continues to improve with no additional costs.

改善してほしい点:

iCims takes some effort to learn. Becasue it has so many capabilities, what you want is not always right in front of you. You must continue to learn the program and the toools available. However, technical supprt is always nearby to help.

iCIMSからの返信

6 年前

Thank you for the awesome review, Tari! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Brian
HR Recruiter
銀行, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

iCIMS is a very modern, robust, and customizable ATS that should work well across many industries and organizations.

4.0 7 年前

製品を使ってみた感想: This is a great product. As someone who has experience with several large ATS platforms, there doesn't seem to be a single product that does everything, but this one seems to come the closest by far.

良いポイント:

I really like that it can be easily customized to suit our needs, and can manage the recruitment pipeline for a wide variety of candidate types and requisitions. It also provides many data points and intuitive reporting capabilities. It has a nice, clean look and feel to the UI. They provide strong customer support whenever there are questions or issues. It integrates seamlessly with many other vendors and HR products.

改善してほしい点:

They could make a few improvements. It feels like sometimes there are a few too many "clicks" required to drill down to the info needed. Also, it would be great if they could include a feature to view the "last viewed candidates," or "last viewed requisitions." It would help speed things up when trying to move quickly between multiple candidates and requisitions.

Shenandoah
アメリカのCEO
市民団体、社会団体, 11~50人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Sales/onboarding process is great, but it all goes downhill from there.

2.0 6 年前

製品を使ってみた感想: I regret ever purchasing this software and have had incredibly negative interactions with their tech and sales support teams since our onboarding was complete and they received our first check. Spend your money elsewhere.

良いポイント:

When we initially signed on with iCIMS just under 2 years ago, we were promised the world. Our initial onboarding team was fantastic but the quality of care and service drops significantly as your contract goes on (and the software unfortunately becomes more expensive.)

改善してほしい点:

The software does not integrate into anything else, meaning that in addition to the thousands of dollars our team has paid for it every month, we have needed to utilize many other platforms to achieve the same results. Also, their emails to candidates almost all get sent to spam and they are frequently 'updating' the software in ways that have caused us innumerable glitches and lost hours and their tech support team is entirely useless and sometimes downright rude.

Ibrahim
HRIS and Compliance Analyst
慈善活動, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

iCIMS Products Review (iRecruit and Onboard)

4.0 7 年前

製品を使ってみた感想: - Great recruiting and onboarding tool to fit the needs of a mid-size organization.
- Great value for the money spent.

良いポイント:

- Exceptional customer service on all levels. - Working with customers to fit their budget. - System configuration flexibility. Lots of configuration tools available to the system admin on the front end. - Decent reporting. - Continues improvement of the product. - Work with customers to improve the product. Yes, you as a customer can influence development team to improve product features. - Customer oriented. "Can - Will do" attitude.

改善してほしい点:

- Still need to improve reporting capabilities. Even though reporting is easy to use and reports can be fully automated, iCIMS still need to fork on developing tools for data correlation/query builder.

Jacob
アメリカのStore Manager
小売, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

A software that I will celebrate forever.

5.0 昨年

製品を使ってみた感想: Try this software. It is easy to use and very flexible for customization. Nice.

良いポイント:

It is my pleasure to talk about this software. It has kept everything on the reach from anywhere, anytime. It's management skills is satisfying and commendable. It is very easy to use and passionately designed to give control and power. Try it.

改善してほしい点:

Really cool and responsible. iCIMS Talent Cloud is perfect. It delivers excellently well. Very flexible and versatile. Am glad.