Qmarketsのレビュー

Novel software for idea develop and capture

製品を使ってみた感想： Excellent for brainstorming and capture of ideas for any kind of organization

良いポイント:

Flexible, excellent graphics management, easy to use, easy to customize. Has everything needed to shape an idea

改善してほしい点:

So far I do not find deficiencies in the software

Great platform and superb customer support

良いポイント:

As administrator I like the amount of customization available in the platform. It is natural that the more customization, the more there is to learn about the platform but once you know what you need to, it supercharges what you can achieve through it. Our customer success manager is available to show us how to do something and share best practice. Having worked with and implemented several idea management platforms, this is my best experience to date. Integration was seamless with no issues. Great product.

改善してほしい点:

It is hard to point our anything that is missing at this price point. It is also too early on to say what might be missing - having run several campaigns already we have not identified any limitations and QMarkets is always keen to help or develop solutions to any issues or ideas we have.

検討した類似製品： IdeaScale、HYPE Boards、ITONICS

Qmarketsに切りかえた理由： QMarkets response to our RFP was clear, detailed and gave us confidence in how the 'ever after' would work between us. They were flexible in how the platform could be set up and it was clear to us that customer success was at the heart of the value proposition.

Well crafted Idea Management Software for a competitive price

製品を使ってみた感想： Qmarkets Idea Management helped us to cement innovation management as one of esolva's main pillars. The regular campaigns engage our staff and help foster a community.

良いポイント:

The software offers a high level aus automation which makes it much easier for campaign managers to do their job. Old ideas can easily be found again and new ideas are automatically compared to old ones which is a very convenient feature.

改善してほしい点:

From a management point of view it's not always obvious what the implications of some actions are. A better documentation for campaign managers would already go a long way. Lot's of features are there but a bit hidden.

Qmarkets Idea Management- more important than ever to enable virtual collaboration

製品を使ってみた感想： Qmarkets, through the support engineer they provide to us, is a rare vendor. 1) At the start-- They remain committed to helping you to realize the abilities of the software as your innovative culture grows along with it (or, grows INTO it!). Some of the features in their software (such as reporting and analytics) give you ideas of how the software can give your management insights about roadblocks to innovation, for example. 2) During your use-- Qmarkets does not let you down when trouble happens. If something happens you did not intend in the course of you using the software, Qmarkets engages quickly to help you to get things back to normal. 3) Future needs-- Qmarkets has a site where you can upload *your* ideas for features you would like to see in future releases in a specific, way-- inviting their other client companies to "vote up" your request. Qmarkets likes to invite customers to share best practices and will make time to give you previews about where future releases will provide.

良いポイント:

You don't have to have your innovation strategy completely thought-out before you can get immediate benefits from Qmarkets Idea Management. In face, the software helps you to powerfully engage collaboration among stakeholders and experts in growing a culture of innovation in your company. In this time of pandemic, with much of our engineering staff being a virtual workforce, I am glad we have this product to enable aggressive virtual collaboration-- including running campaigns for mitigating the effects of COVID-19 beyond Ford Motor Company to the general public.

改善してほしい点:

This is not a "con," more of an advisory that the software enables top-down and bottom-up engagement of vision (from the top) and needs/opportunities (from the bottom). It would be a palliative to expect Qmarkets software to create innovation-- it is a powerful tool for the implementation of a strategy for enabling innovation.

Qmarkets: a good experience for innovation

良いポイント:

i really like how much qmarkets is easy to use, and this is important to increase the use of the platform.

改善してほしい点:

i'd like to have more possibility to filter and categorize the different ideas

検討した類似製品： Idea Drop

Qmarketsに切りかえた理由： yes, we choose qmarkets after a selection of different idea management tools

QIdeate - Powerful Platform for Open Innovation

製品を使ってみた感想： QMarkets has been a very supportive vendor who cares about the results their customers get from their platform. They are also very accommodating for integrations and have had a lot of patience working with a large corporation going through changes which made our implementations harder and more time consuming to manage. Highly recommend their account management and customer service organizations.

良いポイント:

I like how configurable the backend is. Most platforms don't provide access to configuration tools, but QMarkets does. I haven't run into a use case or feature that hasn't been able to be supported by QIdeate.

改善してほしい点:

The UI for general users could be more intuitive and campaigns could be more feature rich with regard to things like campaign presentation as well as collaboration and team formation. QMarkets defines collaboration as commenting and voting whereas we view collaboration as working together to make ideas stronger. We would like to see more of the latter.

QMarkets at Durham College

製品を使ってみた感想： The customer support pre-launch and post-deployment was top-notch. Our customer success manager was invested in our success and provided thoughtful and timely responses to our questions. Additionally, our employees loved being given a platform to share ideas and collaborate with the knowledge that ideas submitted were being reviewed by the leadership team. Here at Durham College, we view this project as a success because it created dialogue, encouraged collaboration, and inspired employee engagement!As for our lessons learned. Before deploying QMarkets, I would recommend you assess the readiness of your organizational culture, establish business processes on how ideas will be reviewed, and an ongoing communications strategy. Also, consider the resources required to moderate the site and process ideas. I would also recommend thinking through the use of gamification and incentives for participation and that you structure it to reward quality over the quantity of submissions.

良いポイント:

The product was easy to use, intuitive and integrated well with our existing systems (system deployment was well-planned and seamless). Our employees were able to submit ideas and interact with colleagues' on the platform with minimal training. We also appreciated the in-platform tools for reporting and tracking the status of ideas. The customer support team was amazing and very responsive (thanks, [sensitive content hidden])!

改善してほしい点:

For us, the auto-generated newsletter did not deploy well and was not customizable without a product upgrade. Also, the inability to engage with news content was a draw back to building our innovation community (please implement a feature to upvote or comment on a news story).

Qmarkets, Great Solution for Global Collaboration

製品を使ってみた感想： We had a very successful engagement from our Global team and positive impact of using Q-Markets

良いポイント:

Qmarkets focuses all of the data in the site through workflow processes so it is all retained and easily managed. Taking a companies campaign for idea collection from a scattered mess of emails and slip sheets to a simple accessible process that will allow all to participate and be seen for their contribution.

改善してほしい点:

Some of the structures are not customizable to the way I would prefer. This is for good rational but there were cases I would have liked to organize items in a specific way, but could not.

Innovation Driver

製品を使ってみた感想： Collecting ideas to create new product and services or to optimize business processes was spread all over the company and its subsidiaries. Trying to create an innovation process, never came to an end, until we evaluated software for this purpose.
Qmarkets Ideate allowed to centralize the innovation management very easy.

良いポイント:

We like the predefined workflows and the transparency of the overall process very much. Configuration is easy and we can provide a great usability to all our employees. The support is excellent!

改善してほしい点:

We would like more campaign related flexibility in term defining forms. The translation tool could be much better. Auto translation is nice, but not 100% correctly. Qmarkets should design an easy to use overall reporting tool, because not all of our reporting needs are met.

We executed a few idea campaign and each time had excellent reviews of the tool

製品を使ってみた感想： Executed a few innovation campaigns in a few departments and got some excellent ideas.

良いポイント:

Look and feel, easy to use, encourages participation and collaboration, product team are excellent and very service oriented

改善してほしい点:

mobile app is not fully operated and we did not use it as much, Reports can be improved and provide more self reporting

Best possible option for idea management

良いポイント:

The idea plattform is easy to navigate and very intuitive. Also there are various options for individual settings. The Qmarkets team always gives good advice - not only in terms of technical administration but also in terms of strategical advice.

改善してほしい点:

Because of our desire to individualize the system towards our needs, responses from the Qmarkets team sometimes take a bit long. But if you contact them again, you mostly get a fast answer.

Good value for money

製品を使ってみた感想： Very has a very professional and personal attitude. Very good customer service.

良いポイント:

Q-Markets has a very good, competent and direct Customer support. Offer many individualisation features for preferences of their customers. Very good look and feel of the software.

改善してほしい点:

The navigation within the settings is quite complex and not always intuitive. To get to right setting sometimes it needs many clicks.

Versatile self-admin, extensive automation capabilities, and engaging UX/UI make Qmarkets an innovat

製品を使ってみた感想： The team at Qmarkets went above and beyond to help us make sure our platform ticked all the right boxes. During our initial discussions with them, they were able to readily recommend the right platform setup that would help us meet our targets - and we’re still seeing brilliant results from it. Our experience working with the customer success team at Qmarkets has been wholly positive. Although the impressive self admin features have allowed us to make most of the necessary platform adjustments ourselves, we have always received prompt and reliable assistance from the Qmarkets team when we’ve needed it. All in all, the help and guidance we’ve received from Qmarkets has enabled us to maximize ROI from a diverse array of innovation initiatives.

良いポイント:

Before implementing Qmarkets, we were using a pretty convoluted workflow to manage our global innovation pipeline. We were doubtful of finding a vendor that would be able to match our specific requirements. However, Qmarkets exceeded our expectations in every way and the support we received from their customer success team was top-notch. The software has excellent automation features, which enabled us to sort through and select the best ideas for our initiatives quickly and easily. We also found the high degree of configuration that the platform afforded incredibly useful, as it let us both adapt and improve the workflows of our organizational structure. Qmarkets’ software has really helped us drive incremental innovation and find new ways to make our internal operations more efficient. The extensive reporting capabilities are ideal for tracking the ROI we’ve gained from new projects, as well as monitoring how closely they meet our core KPIs. The Sonar tool is also super handy for spotting bottlenecks in the system and mapping out where the most profitable innovation activities can take place.

改善してほしい点:

Initially, we were concerned that a full-blown platform would be too much for our needs, especially such a feature-rich solution. However, we found that the Qmarkets offering addressed our needs very elegantly, allowing us to start out small and basic before gradually adding more functionality and complexity. This made our roll out a big success.

検討した類似製品： Brightidea、IdeaScale、Wazoku、Planview IdeaPlace

We worked with Qmarkets to deliver a crowdsourcing platform for a government organization

良いポイント:

Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets.

改善してほしい点:

While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile.

QMarkets: a useful tool to collect & manage ideas

良いポイント:

The software is user friendly, and allows companies to collect in a smart and fast way a lot of new ideas. Furthermore, it's easy to manage the ideas.

改善してほしい点:

I would like ALSO some statistics user-oriented and not only ideas-oriented.

I chose Qmarkets product to help me to implement a Open Innovation platform for Total France

良いポイント:

Ease of Use and creation challenge Ease of multi-national expansion Scalability Main actor of innovation platforms (Gartner source)

改善してほしい点:

Adaptive design and no responsive (in 2015) Difficulty turning the idea into a project because business teams are too busy with current operational tasks.

Feature Rich and Easy to Use

良いポイント:

The Qmarkets product has a wide array of features and flexibility for all of your innovation and idea management needs. The team at Qmarkets is very helpful with setup and support, partnering with you to configure an easy to use yet very robust system.

改善してほしい点:

Remember that when implementing an idea management system that success is highly dependent on the culture of the company. Make sure that you have solid executive support and an overall company culture that is ready for a modern idea management system.

highly configurable software, team responsiveness

良いポイント:

highly configurable software, Easy exchanges with the Qmarkets team. Listen to the Customer with reactivity

改善してほしい点:

Regression of the software from time to time (related to upgrades?) French translations that are not optimal

I have worked with Qmarkets on numerous projects in the last 7 years

製品を使ってみた感想： A large pool of ideas, allocation of valuable ideas, alignment of innovation strategy with action items

良いポイント:

Highly responsive, intuitive and effective content management and screening mechanisms, great gamification possibilities and very professional support team

改善してほしい点:

Translation to Hebrew requires additional work and furthermore, some of the reports need fine tunning and adjustments

State of the art ideation management software

製品を使ってみた感想： I have been working with this software for the last 9 years in tens of projects in local and global organizations. the system supports a variety of processes, is highly adaptable and always "delivers"

良いポイント:

professional, vast possibilities, easy to configure

改善してほしい点:

more content oriented than people oriented

Great platform for Idea management

製品を使ってみた感想： Our collaboration with Qmarkets started few years ago and we are very satisfied with their work. Their platform for idea management helped us to generate great and valuable ideas from colleagues within our company. The Qmarkets platform was successfully configured to meet our precise requirements including security needs, visual design, gamification and scalability.

Excellent platform and it is a pleasure to work with Qmarkets

製品を使ってみた感想： Qmarkets helps us generate and keep track of ideas, it provides us with a platform where our employees can collaborate on and discuss improvements, and it is an easy way to let employees that work in different locations brainstorm to provide solutions for business problems.

良いポイント:

The platform is fully customizable to your needs (workflow, look & feel, special requests, ...) and the team really thinks with you to provide you with suitable solutions. They are flexible and very quick to answer your questions or to fix problems

改善してほしい点:

The Dutch translation was really bad. We have just started to work with the software, so far we did not encounter any issues and the software is easy to work with.

Qmarkets is the perfect partner to provide the innovation management tools we need for our business.

良いポイント:

Qmarkets platform provides a very high level of customization that allows us to get the optimal tool for our needs. The customer service, both technical and commercial, is very competent and strongly involved.

改善してほしい点:

The current mobile solution is not as efficient as the desktop platform.

Solving Our Business Problems

製品を使ってみた感想： Very useful system that is especially good in a time of remote working due to Covid 19.

良いポイント:

The ability to interact with other peoples' ideas.

改善してほしい点:

Training was a little complex. We found it easy enough to get the software working to our requirements very quickly, but the training felt like we were learning to run before we could walk.

Have installed Qmarket platforms in numerous clients and they all have been delighted

製品を使ってみた感想： The platform became a catalysts of innovation for all my clients. I was able to leverage it presence to nurture broad-based innovation and being fostering more creative and collaborative cultures. Early successful projects built moment among employees and leaders alike.

良いポイント:

It is a robust platform with all the functionality my clients need for running high impact internal and open innovation campaigns

改善してほしい点:

Qmarkets have improved the look and feel for their platform over the years, so now the user interface is inviting and easy to use.