Arcoroのレビュー

I have had a very positive experience, and always have all question and concerns handled quickly.

製品を使ってみた感想： This software greatly improved the efficiency of our Recruitment and Onboarding processes, allowed a more universal experience among our multiple divisions. Improved organization, follow through and communication between candidates and hiring managers.

良いポイント:

Ease of use, ability to format and customize for my specific needs, outstanding customer support and constant updates based on customer feedback.

改善してほしい点:

I don't have any true complaints. A few processes feel a bit cumbersome and could be made more streamlined. I would like to see an app rolled out in the near future, as it is not always the easiest to do tasks within the system from a mobile device.

BIRD DOG IS AN AWESOME RECRUITING SOFTWARE

製品を使ってみた感想： Overall we have loved the partnership with Birddog.

良いポイント:

Bird Dog is a great software for gathering resumes and candidates that meet the criteria we are looking for. The software is very user friendly and has ease of access to the admin to create other users on that account for the different hiring departments. The postings also fully integrate with our Website Careers page.

改善してほしい点:

Would love to have the software integrate with our CRM so that once a candidate is hired they can be added seamlessly to our system.

Feels like the programmers are reassigned constantly

製品を使ってみた感想： Honestly, the system is good in theory. So many options that were abandoned at 80% for something else to built out. While I'm not a fan of difficult, it can be managed fine if the system works right. But we spent too much time building out work arounds. Entire HR meetings were dedicated to dealing with system issues vs. HR strategy. It got to the point my team started shopping systems and presenting me other options to check out. Arcoro is a pseudo enterprise system, trying to be an enterprise system, and being selected due to perceived flexibility. They would do better to just abandon a few modules, and just focus on 3 or 4 key elements and make those super robust and intuitive, then slowly add back features and make sure they work well before getting caught up in the shiny new trendy things. There are a ton of features, but very few of them are easy to use. We've since switched. I kinda feel like the engineers have previously worked on ERPs that were specific to manufacturing, as some of the nuances required similar steps for product loading, building and sales. However, HR people are not ERP Managers, and generally do not come with that type of mindset or skill set since our nature is largely policy, people, management, and engagement.

良いポイント:

The sales team is actually a pretty awesome group of people, as are the people who handle training.

改善してほしい点:

Honestly, for a company with about 150 employees, we had to have a full time administrator handle the HCM. This is not normal for a midsized company. We were never able to really set a program and forget about it, it was constant baby sitting. There would be reports that would run, when it finally loaded it would be empty. We'd call to find out what is up and they'd say "oh, that report hasn't been built out yet." That report would be smack in the middle of runnable reports, and Arcoro had no intention of hiding or making note of which reports are "coming soon." System loading between the three systems (the LMS and Performance pieces weren't even listed in this review as an option to talk about) was not smooth. We were told it would take one day to load, turns out it could take 3 days. So, when trouble shooting issues, it wasn't just finding what was wrong, it could take three days to ensure it didn't load, but the software wouldn't tell us where the critical error was. Report running wasn't easy, making reports was almost impossible. Every part of the system felt like we had to crack a safe by listening to the dial for the right thing to push before we chose the next option.

Does the Job It's supposed to do

製品を使ってみた感想： It seemed to do the job just fine, I felt like the overall user experience was good. I think the aesthetics of the website could have used some work, or an update at least.

良いポイント:

Good program for managing company announcements, and personal goals

改善してほしい点:

Every year when filling out my annual review, I would get automatically logged out, thus losing about an hour of work! I'm sure this is a security feature, but a warning alert would have been very nice. Because these reviews were done annually, I never remembered about the auto logout feature, so just about every year it happened. Very frustrating.

Arcoro - Moving from paper to electronic has never been easier.

製品を使ってみた感想： The relationship with Arcoro has been outstanding. Everyone from sales through Customer Service has been FANTASTIC. They have always been courteous and prompt whenever we have questions. I am one happy user!

良いポイント:

To have a system that offers all the features and benefits for the price is one of the strengths of Arcoro. The software is extremely intuitive and easy for anyone to use. We have paid for the system with the paper we are not using alone.

改善してほしい点:

Is it possible to be in love with a product and not have one thing to complain about? Try Arcoro for yourself and you will see why I do not see or have complaints about this package.

Okay product but horrible customer service.

製品を使ってみた感想： The customer service and support just makes this company downright terrible. If you could get help in a timely manner it would be decent. However, we have had the same issues occur time and time again and it still takes weeks to get a resolution.

良いポイント:

The applicant tracking software is the only good portion of the software.

改善してほしい点:

Absolutely the worst HR software company out there. We have been utilizing arcoro for a little over two years now. In that time frame we have had countless issues with the software and it takes well over a month to get most issues resolved. The customer support it terrible and when you try to take the concerns to their supervisors, you just get met with more frustrations. We have a designated account rep who cannot help with anything and is out of the office most of the time. I would not recommend this software especially for the cost as well. Many other great options out there.

Using BirdDogHR as our primary ATS resource has saved us time and money!

良いポイント:

It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly.

改善してほしい点:

We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing.

Infinity HR

製品を使ってみた感想： Our representatives did their best. They were responsive and as helpful as they could be, but there were limitations to the software as previously described.

良いポイント:

Infinity tries to be an all in one HR suite. It does have several nice features available: tracking of PTO, electronic benefit elections, storing of policies, pay data.

改善してほしい点:

We were told that Infinity could integrate with Sage 300CRE. It sort of integrates, but not all features. There were issues with rounding of pennies and benefit caps not being able to be set. We wanted to be able to have employees do self evaluations that were then reviewed by supervisors, but we don't seem to be able to do this either. Also, every time we change benefit providers we must pay to have EFT re-scheduled.

Effective organization to potential and contracted employees.

製品を使ってみた感想： With this system I have automated every step of the life cycle of employees with the ease of which is an integrated, cloud-based system.

良いポイント:

What I like about BirdDogHR is offering me a variety of features and services to streamline the tracking of applicants and monitoring performance, and foster collaboration and participation of employees.

改善してほしい点:

The downside of this software is that it does not include the module where you can plan an employee compensation.

BirdDog's sales, training and customer service are top-notch;

良いポイント:

The software has made marketing our agency much more effective from a recruiting perspective. The experience of the recruiter, hiring managers and most importantly, the candidates, has been extremely satisfactory.

改善してほしい点:

I'd like to see more flexibility and robustness in the reporting functionality of the software. The out-of-the box reports aren't that useful for my needs and I'd like to be able to customize reports without having to download to Excel and manipulate data in that way.

Fits the Construction Space

製品を使ってみた感想： I think it will help us to smoothen out our recruiting and onboarding process.

良いポイント:

I liked the organization's knowledge of the construction workspace. Construction has it's own unique challenges when it comes to managing employees.

改善してほしい点:

We're not far enough into the project to know what we don't like.

Not intuitive. Recent design changes are like putting lipstick on a pig.

製品を使ってみた感想： We've been able to pay our employees. We use their online onboarding and open enrollment portals.

良いポイント:

Aesthetically, it's a little more pleasing with their last update.

改善してほしい点:

We use the CBIZ/EMS version of InfinityHR's services. Recent design changes did not improve it's poor functionality. Too many "work arounds" to achieve sub-par results. Roll outs of new functions have been consistently poorly planned and communicated. Simple functions like updating an emergency contact or changing tax elections have so many unnecessary steps it causes frustration for employees. Are report writing capabilities or metrics important to your role? Well, run far away. Simple reports are not easily accessed and the pre-loaded reports are a joke. We had a great customer service rep at one point, she got so frustrated with the company that she left. Now, we (payroll and HR) email our customer service person so often (at least 5 times a week) that we have a standing, bi-weekly phone call with our rep to resolve any outstanding issues.

Our first ATS

良いポイント:

Excellent Customer Service - Any time we need assistance, our Account Manager is quick to respond with a helpful answer. User Friendly - The system is very easy to navigate, of course there was a learning curve, primarily because it was our first ATS. Customizable - The more we use the ATS, the more we make it our own; emails, logos, job posting, sort and search functions, etc.

Good company, nice people, sometimes challenging to get them to change..small company, develops slow

良いポイント:

Affordable and pretty easy to use. The ATS is a good product that is affordable and helps us source more easily especially for young professionals.

改善してほしい点:

Challenging to get change to occur at times and slow development. Software at this point is still a little clunky to navigate because of the navigation between the multiple modules as it is currently designed. BDHR has a plan to clean this up, looking forward to it.

BirdDogHR saves so much valuable HR time, allowing me to focus on connecting with people.

製品を使ってみた感想： Huge timesaver.

良いポイント:

BirdDogHR is so simple to learn and easy to use. Even the Hiring Managers who are not very tech-saavy love the ATS. And if there is ever a question, the Customer Service representatives always answer the phone and are willing to assist.

Seattle Staffing LLC review from HR Director

良いポイント:

The software allows for our needs, really enjoy the benefits platform and BirdDogHR for applicant tracking and onboarding purposes.

改善してほしい点:

Would like to see onboarding direct from BirdDogHR into InfinityHR vs manual input of new hires.

Great customer service

良いポイント:

We have walked step-by-step with [SENSITIVE CONTENT HIDDEN] setting up and implementing the system. We are impressed with her professionalism and explaining the system. It has been a great experience.

改善してほしい点:

We would have liked to have had a app that employees could have downloaded to make it easier for them to access the system.

BirddogHR

良いポイント:

Nice layout, organized, easy to use, many options

改善してほしい点:

Reporting features lacking, great product overall

It has helped us find good candidates for the job.

製品を使ってみた感想： Finding candidates for our jobs.

良いポイント:

It is relatively easy to post jobs and get the applicants. We have had good response in most of our locations.

改善してほしい点:

It is complicated to bring other users and get attached to our websites so the jobs post there also.

I am a one person HR department so Birddog really helps me with recruiting efforts .

製品を使ってみた感想： Saves me time and keeps me organized when we are recruiting for employees.

良いポイント:

Birddog is easy to use and navigate. I only use the recruiting and applicant tracking platform and it is a great solution for me.

改善してほしい点:

I don't really have any criticism of the Birddog HR software. It is a great tool and solution for me.

Good but needs work

製品を使ってみた感想： Had some really good and bad experiences. Overall, it does a great job of managing applicants but lacks some umph.

良いポイント:

love the ease of use (when it works properly) attractive interface great staff - love my account manager very willing to take system enhancement suggestions very fast response to any issues

改善してほしい点:

no customer reporting sometimes has time zone reporting issues sales staff over-promised capabilities

New BirdDogHR LMS customer, ATS customer for 1 year

製品を使ってみた感想： Overall, over the past year, my experience with BirdDog has been a positive one but you can tell that they are a young company and many of their modules are still in development while being operational at the same time.

良いポイント:

Good pricing even with a bundle of coursework provided. Easy to use Making updates regularly

改善してほしい点:

They are young company and new to the idea of converting a company from an existing LMS to their LMS. Most of their LMS customers so far are new to having a LMS.

Great product with matching support.

良いポイント:

I like the ease of use, and the increased applicant flow. The ability to easily communicate with applicants and hiring managers is a plus.

改善してほしい点:

I think that the reports could process more quickly. I think that the Spanish application could be a button next to the 'Apply' button that is in English.

review for BirdDogHR

良いポイント:

It's user friendly and it takes very little time to learn the basics and be efficient in using it, reports and performance monitoring is great, also the fact that employees now can upload their information themselves is really great.

改善してほしい点:

From a small organization's perspective this product's functionalities has it all but pricing might make you think twice.

BirdDog Review

良いポイント:

I like the ease of use, tracking of data and applicants, and reporting features.

改善してほしい点:

There are constant product updates (which is good that the software is continuing to develop). Although when released, there seem to be a lot of new glitches that appear. It's nothing terrible, but is just noticeable. Selecting the back button does not actually bring you back to the page you were on for all web pages. Their response time to issues is good. However, the response time to actually resolve issues is less than desirable; 3-7 business days.