キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Jitterbitとは

非常に複雑な統合やAPI作成における課題を処理できるように設計されています。

Jitterbitの製品詳細

良いポイント:

The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly.

改善してほしい点:

Depending on what systems you are using, it can effortlessly expose your API limits and potentially cause a headache if your projects aren't tested properly.

Jitterbitの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.4
機能
4.4
価格の妥当性
4.3

おすすめ度

8.3/ 10

Jitterbitの総合評価は4.4/5です。 (キャプテラに寄せられた45件のレビューより集計)。

Jitterbitを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (45件)

Ali
Ali
トルコのChief Operating Officer
認証済みLinkedInユーザー
病院、ヘルスケア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Ease your Integration

5.0 5 年前

良いポイント:

It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source.

改善してほしい点:

There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software

Julianne
アメリカのDirector, Salesforce.com & Business Applications
認証済みLinkedInユーザー
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

検討した類似製品:

Fantastic Salesforce ETL Integration Application

5.0 5 年前

製品を使ってみた感想: We have several scheduled integrations between an internal SQL database and Salesforce and have been very happy with the Jitterbit application.

良いポイント:

Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth. The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours. Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.

改善してほしい点:

We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone.

Konrad
アメリカのSoftware Developer
高等教育, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Best for simple integrations; not recommended for complex ones

3.0 昨年

製品を使ってみた感想: Note that we decided to exclusively use Cloud Studio as Jitterbit plans to decommission the desktop studio application eventually. Jitterbit is a clever idea for a product which could make simple, 1:1 file integrations graphical and easy to understand, but for our integrations it is not as reliable or as efficient as simply using an established programming language. We had hoped that it could replace all of our existing integrations and even be turned over to users outside of IT, but what we discovered was that all of our integrations require programming experience and are not maintainable by users.

良いポイント:

It is fairly easy to make initial connections to other systems using Connectors. Variables can be used in connection setup to easily swap out configuration. Entire JSON data structures can be stored to a single variable and passed into other components.

改善してほしい点:

None of our integrations could be created without using the proprietary scripting language on some level, which sometimes suffers from data type conversion problems. Complex integrations require large amounts of esoteric scripting and managing large amounts of global variables. Lack of appropriate variable scoping often introduces bugs. Error/exception handling must be done manually--there is no try/catch feature. Notification queue type integrations are especially difficult to create. Jitterbit professional services advised against letting projects grow too large as they can become corrupted.The Cloud Studio interface will often silently time out leading to strange behavior or sudden return to the login screen. Projects cannot be tracked by git or other source control. Some changes to project components save automatically making it easy to accidentally break something. JSON schemas cannot be built with the GUI from scratch; you must instead past in a sample, and then you can edit them.The management interface for viewing logs is currently awkward and buggy, requiring manual typing out of filters. Filter wildcards behave inconsistently. A big update to this interface is said to be on the way.

Jitterbitからの返信

昨年

Konrad, thank you for taking the time to leave your honest feedback. We are disappointed to hear you've experienced so many roadblocks in your time using our product. We will reach out to you directly to better understand the issues you encountered so we can work to correct them.

Parker
アメリカのIT Administrator
運輸、トラック、鉄道, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Jitterbit is what you want for your business

5.0 昨年

製品を使ってみた感想: Overall, Jitterbit has helped our business grow and continues to keep daily operations flowing.

良いポイント:

Ease of integration with whatever platforms we may be using. Being able to pull in data from multiple different sources, translating it, and pushing to a SaaS provider allows us to integrate multiple different partners.

改善してほしい点:

Web management console leaves a bit to be desired. Interacting with the past jobs can be frustrating at times.

Jitterbitからの返信

昨年

Parker, we couldn't be happier to hear that our product has helped your business grow! If you are interested in sharing more feedback on the web management console, please reach out directly to [email protected] so we can learn more.

Tom
アメリカのBusiness Intelligence Manager
建設, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Jitterbit Review

5.0 2 年前

製品を使ってみた感想: The productr is phenomenal and the communication is great!Props to [sensitive content hidden]

良いポイント:

I like its ease of use and the communication of your support team members name [sensitive content hidden]

改善してほしい点:

Its uniqueness created a bit of a learning curve at times

Jitterbitからの返信

昨年

Thank you, Tom, for choosing Jitterbit as your integration partner! We love hearing when our customers are happy with our product and support team.

Emir
アメリカのSalesforce Architect
金融サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

My favourite integration toold for Salesforce

5.0 昨年

製品を使ってみた感想: We used it for Salesforce integrations. I would recommend Jitterbit to any business looking for an integration tool.

良いポイント:

I love that it provides the option to use a software application for designing and creating all different kind of applications. It also provides the cloud option but I prefer the app. It might look complicated at first, but it is easy to use when you get used to it.

改善してほしい点:

It has so many features, even though it has very good documentation and support; still sometimes it feels like, they can provide more details on the help section of the app itself. Still it has good support and online documentation.

Jitterbitからの返信

昨年

Emir, we're glad to hear you love Harmony! We would love to hear more about what you think might be missing from our documentation on success.jitterbit.com - please reach out to your CSM to get the conversation started.

Julio
アメリカのDirector, Data Engineering
健康、ウェルネス、フィットネス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Good overall product for basic ETL needs, many connectors available.

3.0 2 年前

良いポイント:

Easy to Use, low code/no-code alternative to other ETL tools. Many connectors available to common SaaS, CRM, ERP, etcs.

改善してほしい点:

The issues, that I had with integrations, connectors and encryption over the time we had with jitterbit were not really fixed but work arounds provided. I had a long open issue with PGP encryption where I could not encrypt a file and maintain the original filename of the unencrypted file upon decryption. This was never fixed. Although their support staff is responsive and quick, I have found it to be not very helpful for our particular case.

Jitterbitからの返信

昨年

Hi Julio - we're sorry to hear you're having issues with our product that haven't been fixed properly. We will connect with your team to work out any problems and make sure this doesn't happen again going forward.

Rob
アメリカのSr VP, Advancement
保険, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

JItterbit

4.0 2 年前

製品を使ってみた感想: Connectivity of our accounting system to our CRM.

良いポイント:

The support we received was very good during the integration process. We started out with a major integration and while there were challenges (there always are), the Jitterbit team was responsive and supported us throughout.

改善してほしい点:

They did not have anyone who really knew the inner workings of Great Plains. We got there eventually with the help of another supporting third party, but there was a learning curve which led to additional integration time.

Jitterbitからの返信

昨年

Thanks for your review, Rob. We are glad to hear you were happy with the support you received from our team, and truly appreciate your patience while our architects were getting to know your company.

tim
アメリカのCRM Officer
銀行, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Great Company

5.0 2 年前

製品を使ってみた感想: Great and easy to work with. We had a very short time to make a decision on a partner. They made the process easy and transparent, which we were not getting elsewhere.

良いポイント:

Great support. Any questions I have they are right there with me to get an answer and follow up to make sure it's resolved.

改善してほしい点:

Website could be better at exploring future uses,

Jitterbitからの返信

昨年

Thanks for your great feedback on our support team, Tim. You'll be happy to hear we are constantly making improvements to our website to make it easier for people to navigate and find potential solutions using Jitterbit. We would love to hear your thoughts on the website specifically - please reach out to [email protected] if you're interested in having a conversation.

Paul
Paul
アメリカのSoftware Engineer III
認証済みLinkedInユーザー
通信, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Simple to use, and it works!

4.0 7 年前

良いポイント:

I used Jitterbit to connect our in-house custom ERP system to Salesforce and was surprised at how easy it was to set up.

改善してほしい点:

I truly honestly cannot say that I found any. I used it for a specific task and for that task it worked.

Steve
アメリカのIT Support Specialist
医療機器, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Flawless integration

5.0 昨年

製品を使ってみた感想: Works great and need very little update or maintenance

良いポイント:

Integrates with all of our applications

改善してほしい点:

Little expensive, the annual cost is a little to much.

Jp
アメリカのRevenue Operations Manager
保険, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Great Service

5.0 2 年前

良いポイント:

They have a very helpful service team to help with setup and error handling.

改善してほしい点:

There are almost monthly updates that have to be manually added, and if you don’t do them your service is technically not supported after 1 year.

Jitterbitからの返信

昨年

JP, we are happy to hear that our service team has been able to help solve any needs you've had come up. We employ an agile development approach and release performance improvements, bug fixes, and other enhancements on an ongoing basis and encourage you to stay current to benefit from the latest and best agents or API gateways.

sai Ananth
アメリカのSoftware Engineer
消費財, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Review

4.0 2 年前

良いポイント:

The Global connector are very use-full.

改善してほしい点:

No Version control. and is very difficult for multiple people to work on the same project

Jitterbitからの返信

昨年

Sai, thank you for leaving a review for Jitterbit. We understand you are experiencing issues with multiple people working on the same project. We recently made some enhancements to Cloud Studio to improve collaboration capabilities. We will forward your message to your CSM to connect on this.

Goran
北マケドニアのProduct Manager
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Implementing Jitterbit

4.0 2 年前

製品を使ってみた感想: So far no bad rating, i would really like to see if expectations will be met

良いポイント:

So far the customer support. My company just started using Jitterbit platform, so at the moment we are still in the learning curve, but the customer support and help has been very high

改善してほしい点:

So far no cons at the moment since we are still in implementation phase

Jitterbitからの返信

昨年

Appreciate the review, Goran! We are thrilled to hear you are happy with our product and support so far. Here's to your continued success with Jitterbit.

Oleh
アメリカのSalesforce Architect
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

A great and easy Integration Tool!

5.0 昨年

良いポイント:

Jitterbit is a very powerful tool for making integration easier. It helped us to integrate Salesforce and SFTP.

改善してほしい点:

There are some limitations in Public Agent and we had to switch to Private Agent. Also, we had to work very closely with Customer Support to help us with our use case as there was not enough information in the university and documentation for some use cases.

Jitterbitからの返信

昨年

Thank you for your feedback, Oleh. We're glad you've found our product to be easy to use. Regarding the limitations in Public Agent, please reach out to [email protected] with more information on the issues you experienced, as we are consistently making upgrades to our offerings and documentation based on customer requests.

Ankit
アメリカのData Engineer
工業オートメーション, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Ease of implemention

4.0 昨年

製品を使ってみた感想: It is good.

良いポイント:

The ease of integration is very helpful.

改善してほしい点:

The overall cost is slight expensive

ONeil
アメリカのLead Business Systems Analyst
医療機器, 201~500人規模の会社
使用期間: 1年以上
投稿経路

ATI_Jitterbit_Review

5.0 3 年前

良いポイント:

The most important feature that got me interested in Jitterbit was the ability to communicate between multiple endpoints. It provided a means to provide an automated solution for a process that was manually done previously on a daily base. I did not find the tool difficult to learn. It provide a means to address our integration issues between standalone systems.

改善してほしい点:

I do not have any complaints currently about the product because it is the first of it's kind that I have used. In my mind, I still have a lot to learn to efficiently use and master the tool so I view any encountered issues as an obstacles that I haven't mastered as yet.

Chad
アメリカのDirector of Business Intelligence
認証済みLinkedInユーザー
高等教育, 201~500人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

Great Product, Great Service!

5.0 5 年前

製品を使ってみた感想: We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution.

良いポイント:

It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable.

改善してほしい点:

I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices.

Roy
アメリカのSalesforce Architect
非営利団体運営, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Paid for itself almost instantly.

5.0 3 年前

製品を使ってみた感想: I LOVE Jitterbit. It is my number one reccomended add on to any Salesforce org.

良いポイント:

I like that it saves the entire project, not just the mapping (like Salesforce's ETL tools). I like that I can schedule and chain actions together (e.g. do a query, then take that query and do this update). I like that is has removed 1000s of hours of manual data loads each year for us (and than is not an exageration).

改善してほしい点:

It does have a bit of a learning curve to it and not as many "gaurdrails" as I would like. It would also be nice if the job progress were more transparent, currently it just says running or finished. It would be nice to get a percent complete or time estimate surfaced... or even number completed so far. But those are all minor issues.

Jon
アメリカのDirector of Information Technology
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Couldn't have done it without Jitterbit

4.0 3 年前

良いポイント:

Using Jitterbit's advanced ETL features, and it's integration with Salesforce, we were able to perform the incredibly complex task of moving poorly structured, proprietary data into our new Salesforce application. We could not have done it without Jitterbit!

改善してほしい点:

The software has a steep learning curve, but that's not Jitterbit's fault - it's the nature of performing such complex ETL work, and learning how to best leverage the tool to meet our needs.

Vatan
インドのIT Manager
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Jitterbit

3.0 3 年前

製品を使ってみた感想: It has been good, but there is a scope of improvement towards APIs.

良いポイント:

Easy to use and deployment. Management of integrations.

改善してほしい点:

Crashes and schema updates are not so robust. Cloud Studio needs a lot of work

認証済みレビュアー
認証済みLinkedInユーザー
不動産, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Jitterbit makes out integrations possible

4.0 7 年前

良いポイント:

Easy to set up and render, we use Jitterbit to connect data to our CRM platform for ad hoc requests. It has significantly reduced the amount of time spent for our data entry teams in order to get information delivered to our end users.

改善してほしい点:

It can be a bit bulky with a lot of different features which makes it more difficult to train someone initially as part of an onboarding experience. The error messages could also provide better detail when an upload is not properly loaded.

認証済みレビュアー
認証済みLinkedInユーザー
政治的組織, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Takes the human error out of processes

5.0 7 年前

良いポイント:

I love that this can connect most of our tools. There are still a few it's not working with, but for the most part this has vastly improved some of our data integration processes. It gives us more time to focus on what humans actually need to do -- THINK.

改善してほしい点:

It's still not where I want it to be in terms of how many tools it connects to. I'd also like more customization out of how we can connect tools. I understand there are API limitations, but if automation is the goal, there is a lot more we can automate.

Greg
アメリカのVP IT
不動産, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

If you have the use case, and commit to using it the platform is good

4.0 3 年前

良いポイント:

You can do a lot with the platform, you just need to commit to using it and have your team have it in the primary toolbox.

改善してほしい点:

Its easy to use, hard to master. Like any system / platform there is a learning curve, you can do simple things, in a one off way, but to truly integrate it into your workflow you must invest the time and thought power in order to create the right SDLC and team mindset to use the tool effectively. You are not just committing to a tool, but a way of working -- this could be a perfect fit for your SDLC and business case, you just have to put the thought into it -- and realize that you are exchanging a few developers for a platform to make the rest of your team effective -- so the team has to fully buy in build the solutions with the platform.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

generally ok

3.0 10 年前

製品を使ってみた感想: In order to connect your internal applications, connect with external systems, etc. you need a one-stop hub that can handle it. JitterBit can definitely do it and they give what they promise. It's a pretty OK solution and it's easy enough to use, but for the cost of it I expected a tremendous amount more and I would rather go with a more comprehensive platform even if it meant sacrificing some usability. The real value add here comes in if you need to constantly change things as that's the part that's easy.

良いポイント:

- Simple interface - Decent collection of endpoint options - Willing to take on their competitors' features if you challenge them to it

改善してほしい点:

- Extremely expensive considering quality of support and flexibility - Performance is OK, but there is a bit to be desired in terms of general functionality