BPI Systemの概要

Web-based and On-Premise CAPA Software will assist your organization in automating your Quality processes - CAPA, NCR, Audits, etc.

BPI Systemの詳細

良いポイント:

利用不可

改善してほしい点:

利用不可

BPI Systemの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.8
機能
4.2
価格の妥当性
4.8

おすすめ度

9/10

BPI Systemの総合評価は4.7/5星です。 (キャプテラに寄せられた9件のレビューより集計)。

レビューを絞り込む (9件)

並び順:

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レビューを絞り込む (9件)

Mark J.
アメリカのManager - QEHS Technology
石油、エネルギー, 5,001-10,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

BPI review

5 昨年

製品を使ってみた感想: We are using this system for our corrective action program as well as some other work management streams. Love the system and would recommend to anyone.

良いポイント:

Easily configurable without having to engage the vendor.

改善してほしい点:

trending capabilities, mobile application

Qualitech Solutionsからの返信

昨年

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality for trending and a mobile tailored interface in the upcoming releases.

Zachary K.
アメリカのSoftware System Amistrator
石油、エネルギー, 10,000+の従業員数
ツール使用期間: 2年以上
投稿者のソース

BPI System - A great company to work with

5 昨年

製品を使ってみた感想: BPI system has provided us the ability to generate a robust corrective action system that is very user friendly. The BPI system Software has forced us to review our process to understand that many of the complexities are with our process. The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.

良いポイント:

Ability to customize and create workflows Ability to assign steps to individuals or groups Ability to Auto Archive after closure Auto numbering capability based on Workflow name, Year and number created to have unique identifiers for each. Real time reporting

改善してほしい点:

Current Trending capabilities - enhancements are coming in newer revisions better utilize Workflows do not automatically shift when on Mobile Device.

Qualitech Solutionsからの返信

昨年

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to enhance the trending capabilities and provide a Mobile specific interface to BPI System.

Michael K.
アメリカのCAP Software Administrator
石油、エネルギー, 10,000+の従業員数
ツール使用期間: 2年以上
投稿者のソース

Review of BPI System

4 昨年

製品を使ってみた感想: The overall experience has been positive. Westinghouse has utilized the BPI system to configure a wide variety of workflows to enhance tracking and automate previously manual processes, without needing outside assistance to develop these workflows. Customer service has been superb, with prompt issue resolution and representatives being available for consultation.

良いポイント:

The ability to build and customize workflows. BPI system offers a straightforward interface for administrators to design, configure, and implement custom workflows to meet a wide variety of business needs. In addition, the capability of the BPI system to interface with outside databases has delivered a positive impact regarding automatic archival of records into a separate document management system, and automatic maintenance of users and organizational structures.

改善してほしい点:

The ability for users with a basic understanding of the system to set trending criteria themselves to alert them of trends developing within the system.

Qualitech Solutionsからの返信

昨年

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to allow users to set their own trending thresholds. We always appreciate the feedback and try to implement features to improve the usability of the software.

Rogelio L.
アメリカのDeveloper
防衛、宇宙, 10,000+の従業員数
ツール使用期間: 2年以上
投稿者のソース

Great Issue Management Tool product

5 昨年

製品を使ってみた感想: I have only been using the BPI for two and a half years and what I like about the product is being able to also customized the SQL at the back-end for flexibility. And [SENSITIVE CONTENT HIDDEN] always have answers to our challenging questions.

良いポイント:

Once familiar with the system, there is so much flexibility for Report creation and Logic questions customization. I have not experienced any development requests that are impossible to produce.

改善してほしい点:

The Cloning to lower environment which I needed to make sure all the configurations are pointing to the right environment. The layout interface can be improved. I have seen another Issue Management tool product and the front-end looked more modern.

Qualitech Solutionsからの返信

昨年

Thank you for your review! We have enjoyed working with the National Lab for many years. Your site has provided many useful suggestions for enhancements that have been implemented in the software. We look forward to more ideas and recommendations that will improve the end user experience.

Barry M.
アメリカのHead of Quality Assurance
バイオテクノロジー, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

Highly configurable system allows us to create our own custom workflows

4 昨年

製品を使ってみた感想: The BPI system has enabled us to move to a single electronic system from several paper-based workflows. This has been advantageous for remote workers, particularly during the pandemic, and also allows us to see all of our records in one place.

良いポイント:

The BPI System allows us to design workflows that reflect our own processes rather than having to fit into predetermined models that are embedded in other products. The system is very flexible in this way, and Qualitech's support team has been very knowledgeable and responsive. I can also make the changes that I need in the system on my own schedule without having to wait for (and pay for) custom programming.

改善してほしい点:

The system is somewhat technical, and there is a bit of a learning curve in order to understand how to configure the various features. On the flip side, this contributes to the flexibility of the system, and Qualitech has quickly responded to any support that I've needed.

Qualitech Solutionsからの返信

昨年

Thank you for your review! We enjoy working with you and your company. We appreciate your tenacity in learning the configurability of the system. Thank you also for your suggestions and ideas that we work to integrate with the system.

Delilah G.
アメリカのSystem Analyst
コンピュータ・ソフトウェア, 5,001-10,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

BPI Review

5 昨年

製品を使ってみた感想: My overall experience has been awesome. Excellent customer support and quick response time.

良いポイント:

I like most about this software is that we have the ability to configure in house and we do not have to go to the vendor.

改善してほしい点:

The report functionality seems to least meet our customer needs. This feature allows for basic reports to be developed but the more complex have had to be customized and developed in house.

Qualitech Solutionsからの返信

9 か月前

Thank you for your review! We have enjoyed working with your company. Your staff has been easy to communicate with and train. We look forward to an ongoing relationship for years to come.

Alan L.
アメリカのBPI administrator
電気・電子機器製造, 11-50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Pretty good

4 昨年

製品を使ってみた感想: Pretty decent.

良いポイント:

This product is relatively easy to use, and I like the willingness of our contacts and the Help Desk to help me figure out how to make some things work.

改善してほしい点:

It's hard to tell if the changes I did will work out as I thought it would.

Qualitech Solutionsからの返信

昨年

Thank you for your review! We have enjoyed working with your company for several years. We always welcome your feedback and can work to improve the transparency of workflow changes as you provide us specifics on what would be helpful. Thank You!

Sam P.
アメリカのCorporate EHS Manager
化学, 51-200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

A great software for managing corrective actions and workplace continual improvement needs

5 6 か月前

製品を使ってみた感想: We had a great overall experience implementing the new corrective action system, the developers were easy to work with and took the features we loved about our current system into account when customizing the database system to fit our needs. Would highly recommend them to other businesses for process systems!

良いポイント:

The product is easy to use and requires minimal training for our employees. We love how easy it is to track corrective actions and report the overall status to upper management.

改善してほしい点:

We wanted to keep our data outside of a cloud based system. With BPI we were able to do put this system on our own servers. So there was really no down side to using their system. The only challenge is learning and mastering the features an administrator has in their tool belt to customize the process. The manual and tools provided are extensive, so maybe if the guide documents included an example database an administrator could walkthrough would have helped to master those tools.

Qualitech Solutionsからの返信

3 か月前

Thank you for your review. It has been great working with your company. We look forward to continually improving the product to further enhance your experience. We are also working to improve our remote Administrative Training environment.

Kimberly F.
アメリカのProject Manager
政府機関, 10,000+の従業員数
ツール使用期間: 1年以上
投稿者のソース

Highly recommend BPI System

5 昨年

製品を使ってみた感想: Great application, i'm glad we found the BPI system.

良いポイント:

Easy to use and the help desk is easy and answers your questions within 24 hours

改善してほしい点:

I don't have any cons installation was easy and the product works great.

Qualitech Solutionsからの返信

昨年

Thank you for your review! We have enjoyed working with your company. Your staff has been easy to communicate with and train. We look forward to an ongoing relationship for years to come.