キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

SurveyLabとは

プロフェッショナルなオンライン・アンケート・ソフトウェア。顧客体験、市場調査、人事などのアンケート、質問、フォーム、およびテスト。

SurveyLabの製品詳細

良いポイント:

SurveyLab has a lot of options that comes in a very pricy way in the competitors. Their heat-map function works excellent.

改善してほしい点:

Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue.

SurveyLabの評価

評価ポイント

使いやすさ
4.8
カスタマーサービス
4.8
機能
4.7
価格の妥当性
4.8

おすすめ度

9.3/10

SurveyLabの総合評価は4.9/5です。 (キャプテラに寄せられた61件のレビューより集計)。

SurveyLabを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (61件)

Thierry
Thierry
ベルギーのDirector Strategic Alliances & Projects
認証済みLinkedInユーザー
金融サービス, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Great value for money thanks ease of use and ease of multilanguage setup/translation

4.0 5 年前

製品を使ってみた感想: Excellent

良いポイント:

Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical & commercial)

改善してほしい点:

I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution.

Carlos
メキシコのCEO & Founder
人材, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Great Solution & excellent Customer Care

5.0 4 年前

製品を使ってみた感想: My experience with SurveyLab

良いポイント:

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

改善してほしい点:

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

Benjamin
シンガポールのSchool Lab Technician
Eラーニング, 201~500人規模の会社
使用期間: 無料トライアル
投稿経路

Good alternative to Google Forms

4.0 5 年前

製品を使ってみた感想: Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

良いポイント:

- Standalone software which is not part of Google Suite - Accessible to non-Google account users

改善してほしい点:

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Excellent!

5.0 4 年前

製品を使ってみた感想: I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

良いポイント:

The robust of the platform, API integration and good capabilities to c8stom surveys

改善してほしい点:

I don't have any problem with the platform may be I hope that little bit improve for Look and feel

Susanna
ベルギーのStudent
研究, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Best survey software for students

5.0 5 年前

製品を使ってみた感想: It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

良いポイント:

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

改善してほしい点:

The limit to the results in the free version.

Katarina
セルビアのdevelopment consultant
政府機関, 5,001~10,000人規模の会社
使用期間: 無料トライアル
投稿経路

The best customer support ever!

5.0 4 年前

製品を使ってみた感想: Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently.

良いポイント:

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey. It is simple to set up. Customer can also pay on monthly bases, which is great for customers who use surveys intermittently.

改善してほしい点:

I like everything about it, particularly user-friendliness.

Rayna
アメリカのpatient care coordinator
健康、ウェルネス、フィットネス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

survey lab to the moooon!

5.0 昨年

良いポイント:

i appreciate the ease of use while using survey lab and the accurate results provided

改善してほしい点:

I have had nothing but smooth experiences and interactions while using survey lab

Krystian
Krystian
ポーランド
認証済みLinkedInユーザー
使用期間: 無料トライアル
投稿経路
ソース:GetApp

Perfect tool for academic research

5.0 7 年前

良いポイント:

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

改善してほしい点:

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Timea
Timea
Deputy CEO
認証済みLinkedInユーザー
翻訳、ローカライゼーション, 2~10人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

Very satisfied with mySurveyLab online surveys

5.0 9 年前

製品を使ってみた感想: mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us.

Joanna
Joanna
認証済みLinkedInユーザー
使用期間: 無料トライアル
投稿経路
ソース:GetApp

User friendly, great support

5.0 9 年前

製品を使ってみた感想: mysurveylab.com customer support is outstanding. They answer is always quick and to the point. It is a real pleasure to work with them. The software itself is easy to use, and what is impotent for me it provides excellent multi-language survey features.

良いポイント:

great user support, great multi-language surveys

SurveyLabからの返信

8 年前

Many thanks. Our happy customers are real motivation for us.

Ricardo
オランダのIk heb geen werk
エンタテインメント, 自営業
使用期間: 2年以上
投稿経路

Goede Enquête site met veel vragen lijsten

5.0 昨年

製品を使ってみた感想: Ik Vind survey Lab een hele fijne Enquête site de vragen zijn makkelijk te begrijpen de site is heel overzichtelijk ik vind het alleen jammer dat de site soms vastloopt en dat de vragen lijst opeens stopt maar voor de rest vind ik Survey Lab heel fijn werken

良いポイント:

Veel leuke vragen lijsten Overzichtelijke site De vragen zijn makkelijk te begrijpen

改善してほしい点:

Soms loopt hij vast Soms stopt de vraag lijst er zomaar mee

Juanita
Juanita
コロンビアのcomunicador social
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Encuestas en linea

4.0 2 年前

製品を使ってみた感想: Mi experiencia usando y participando de SurveyLab ha sido buena, he logrado alcanzar recompensas y acceder a pagos reales a través de tarjetas regalos y Paypal.

良いポイント:

Survey Lab es una buena plataforma para acceder a encuestas y ganar extras en el tiempo libre. Es una plataforma fácil de usar. Siempre hay una encuesta en la cual participar con temas reales, actuales y de interés.

改善してほしい点:

A veces después de haber respondido varias preguntas, algunas encuestas descalifican la participación, haciendo perder tiempo al usuario.

Joseph
英国のConservator
美術館、博物館, 501~1,000人規模の会社
使用期間: 無料トライアル
投稿経路

Good survey programme

4.0 昨年

良いポイント:

We used this when trying other programmes and it worked pretty well

改善してほしい点:

No real cons to be honest, it worked well

Jared
アメリカのHandyman
建設, 自営業
使用期間: 6~12か月
投稿経路

Survey lab review by jared

5.0 2 年前

製品を使ってみた感想: My experience with them has been great so far

良いポイント:

I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.

改善してほしい点:

I like everything about survey labs so far so no complaints.

Marek
ポーランドのDeveloper
プログラム開発, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Best survey software

5.0 2 年前

製品を使ってみた感想: Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the surveys are perfectly customized to mobile devices. Also, the fact that you can add a variety of logic methods to each question allows you to prepare a more complex survey which is still user friendly and easy for the respondents.

良いポイント:

Survey lab is a fantastic tool for creating and scripting surveys. It has a full library of templates and is very easy and intuitive in use. The whole process is quick and effective.

改善してほしい点:

I've only been using the survey for a limited time but so far so good no cons.

William
コートジボワールのFreelancer
コンピュータ・ソフトウェア, 自営業
使用期間: 6~12か月
投稿経路

SurveyLab: excellent product !

5.0 4 年前

製品を使ってみた感想: It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes. I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively. I had the option to create a 3-question review in less than 20 minutes, with the choice to pick among open-and shut finished inquiries. Enthusiastically suggested for clients who don't approach SurveyMonkey, or Google Structures because of any firewall.

良いポイント:

SurveyLab has exhibited to be an incredible arrangement, just as a terriffic colleague addressing our business needs and supporting our plan of action. They are consistently adaptable and open to help. Quick and instinctive UI, takes into account an easy overview creation and velocities up entire interaction. Extremely convenient information assortment prospects, permits to decrease information handling time later on and gives extra experiences. Independent programming which isn't important for Google Suite, and available to non-Google account clients.

改善してほしい点:

I had a little issue with question number control, it is sensible yet required some attention. There were a hiccup during the running of the review because of a stage update, which made the survey quit working. Backing fixed this for me rapidly after I brought it up, despite the fact that it was simply by 5-second flash that I saw that the survey wasn't working.

Julien
スペインのExecutive Director Service Delivery
アウトソーシング、オフショア, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Great Product

5.0 4 年前

良いポイント:

We were on the lookout for an all-in solution for one of our client and we were especially looking out for a solution proposing advanced analytics. We have been pleasantly surprised by SurveyLab on all fronts. Taking over the software was easy and we have been able to quickly deploy complex surveys in different languages and which required a lot of logic conditioning. The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure. We have had a few questions during the exploitation phase and we have received a stellar customer support from SurveyLab. Overall we will be using the product again for our next campaigns and we highly recommend it to other companies. Thank you SurveyLab!

改善してほしい点:

Nothing we did not like per se. However the reporting sometimes required a bit of reformating before to be able to send the reports across to our final users. Not a deal breaker!

認証済みレビュアー
認証済みLinkedInユーザー
通信, 10,000+人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

The best tool if you want to gather data quickly

5.0 9 年前

製品を使ってみた感想: It's neat and makes it possible for us to conduct interviews easily and quickly.
Building a questionnaire is simple and once the answers are collected it generates comprehensible reports.
Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects.
Also, it's very user-friendly. I definitely recommend mysurveylab.com and encourage everyone to try it out.

Szymon
ポーランドのData Analyst
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Helpful and convenient

5.0 3 年前

製品を使ってみた感想: Helped me a lot in dealing with my work assignment.

良いポイント:

I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect.

改善してほしい点:

Well, In my opinion the additional thing which might help some of the users is to add the possibility to duplicate the page of the survey.

Gideon
英国のInsight Director
研究, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great bit of kit, good alternative to Surveymonkey

5.0 5 年前

製品を使ってみた感想: It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?)

良いポイント:

It's got loads of functionality within each price plan and the developers are releasing lots of new functionality all the time.

改善してほしい点:

Not a lot I don't like about it to be fair - I think it ticks a lot of boxes. Maybe they could email more hints and tips or news of new function releases?

Kit
英国のChief Product Officer
研究, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Strong product features

5.0 4 年前

良いポイント:

We liked the ease of use and simple but clean look of the design interface and the survey, but what makes it unique is the inclusion of a drag and drop survey question type - I have yet to find this elsewhere in this price range, and users have fed back to us that this kind of question is quite enjoyable to do.

改善してほしい点:

There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning. Support did fix this for me very quickly after I brought it up, although it was only by pure luck that I noticed that the survey wasn't working.

Piotr
Piotr
認証済みLinkedInユーザー
使用期間: 1年以上
投稿経路
ソース:GetApp
5.0 8 年前
Marcin
ポーランドのPhDstudent
レジャー、旅行、観光
使用期間: 6~12か月
投稿経路

Strongly recommend mySurveyLab.com

5.0 8 年前

製品を使ってみた感想: I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions.
Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge.
I strongly recommend mySurveyLab.com!

良いポイント:

- great support team - various functions - low price - professional statistics in different file formats

改善してほしい点:

- It's hard to find any cons

Jakob
アメリカのPM
物流、サプライチェーン, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great mobile app for offline survey collection

5.0 7 年前

製品を使ってみた感想: The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.

良いポイント:

Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.

Judith
トリニダード・トバゴのBusiness consultant
経営コンサルティング, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Excellent late find, worth the wait.

5.0 3 年前

製品を使ってみた感想: Excellent software supported by good customer service.

良いポイント:

The ease with which the survey can be designed and the functionality of the matrix scale. I searched for a software that allowed me to create an Osgood scale but did not find anything similar in any other software.

改善してほしい点:

Initially some things seemed a bit technical for me.