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Smartsheetの概要

Smartsheetは、作業を計画、管理、自動化、レポートすることができる、オンライン作業実行プラットフォームです。

Smartsheetの詳細

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製品の評価

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使用状況

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レビューを絞り込む (2,209件)

Mohamed E.
Mohamed E.
エジプトのCompliance Analyst
認証済みLinkedInユーザー
銀行, 501-1,000の従業員数
製品の使用期間:: 1年以上
投稿者のソース

The best workflow Automated tool

5 先週 新着

コメント: Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

良いポイント:

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

改善点:

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Omar O.
アメリカのDirector of IT
食品、飲料, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース
ソース:SoftwareAdvice

Smartsheets for everyday management

5 2 か月前 新着

コメント: To me, the best combination of the ease of use and familiarity of a spreadsheet with the complexity of a project management tool. Very satisfied

良いポイント:

The tool is more than a project management tool. I use it to manage my department's budget, collaborate with internal and external team members. I like that I can access it from anywhere I am

改善点:

Could use some of the more advanced functionality like automatically keeping track of KPIs such as Earned Value, schedule variance, etc. I would like it if I could "play" with effort vs duration without affecting the main baseline until I am ready and obviously, I would like to keep history of baseline changes

Patrick H.
アメリカのProcurement
建設, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Solid software for quick and easy spreadsheets & Gantt charts

3 12 か月前

コメント: While I prefer Smartsheet for Gantt charts, or quick and simple spreadsheets due to its ease of use, I have been disappointed with all of the other marketed features, and would recommend Google Sheets in general, since it is similarly collaborative, has better options for in-depth formulas, customizing of sheets and automated emailing with query's and G-script, and is free.

良いポイント:

Smartsheet is my preferred software for Gantt charts, and for quick & simple spreadsheets. The formatting features are especially effective, such as easy indenting and quick checkbox options that can be used with formulas. Gantt charts on Smartsheet are quick and intuitive with all the options I would like to have. Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.

改善点:

The big Con with Smartsheet is that it lacks the in-depth features of similar spreadsheet software that is also usually freely available. Conditional formatting the way you would like it to work can take a surprisingly long time, as it can take many conditions (often one per column per action) to accomplish what you would think would take a handful. Automatic email sending from sheets sounds great but is still not very fleshed out, and options are pretty limited. Complex formulas usually need to be done in several hidden columns or they can end up taking large paragraphs of hard-to-edit text and numbers due to lack of formula options. This can also make complicated spreadsheets pretty slow. Bugs occur infrequently, but make me prefer to double check important sheets.

Michael B.
アメリカのTraining Manager
教育管理, 10,000+の従業員数
製品の使用期間:: 2年以上
投稿者のソース

SmartSheet is a robust cloud-based project management system

4 2 か月前

コメント: We have been able to bring huge teams together with so much more ease by using SmartSheet. People of all skill sets can leverage the tracking tools available, making it easy for any PM to track their project(s).

良いポイント:

Easy to integrate, just log in and go. It's so easy that anyone can use the system - not much training is required. SmartSheet's online community of job aids, training items, etc. is fantastic and robust - and gets you through every issue from small to advanced, if needed - and if not, you can reach out to a wonderful support team. This product brings together all your team members, especially in this remote Covid-19 world. You'll love using SmartSheet - it's SO much better than desktop-based PM solutions.

改善点:

There is a learning curve due to the fact there are slight differences in using SmartSheet vs. what you might be used to already. But, that's really it - there are some things it just can't do - and other things that require a lot of setup and tweaking - but they're worth it - if you have the right project for it!

認証済みレビュアー
ナイジェリアのAdministrative officer
認証済みLinkedInユーザー
政府機関, 501-1,000の従業員数
製品の使用期間:: 2年以上
投稿者のソース

My First choice on project management

5 2 か月前 新着

コメント: It is a cost effective software which always gets the job done in facilitating deep thinking and implementation on diverse projects. My choice app all the way.

良いポイント:

A very easy to use software with sophisticated and robust features to get the job done. I've never regretted using this tool to share customized information with my team mates on projects and the management team entirely on the progress of our clients events.

改善点:

Smart sheet requires intensive training to operate as its setup differs from other spreadsheet softwares, the column to column formatting also extends the time taken in processing a single document. I also believe the developers should work on the calendar so as to accommodate multiple dates on a single project.

Mike B.
Mike B.
アメリカのProject Success Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Empowering Your Employees to Challenge Orthodoxy

5 2 か月前

コメント: Empowering my employees to think outside the box and challenge the orthodoxy of typical management cycles. Smartsheet has provided the ability for them to think about Lean practices but also the value that can be created through culture change paired with a powerful "no-code" enterprise.

良いポイント:

Flexibility and scalability. Providing the basics of foundational digitization to utilize any way you can think of. The fact that all the data is live and the information is current, there is no "reports" there is only real results.

改善点:

Furthering the ability to create customer portals for outside users while still protecting the integrity of the source data.

Will P.
Will P.
アメリカのproject manager
認証済みLinkedInユーザー
建設, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Long Time User - Construction Management

5 3 か月前

コメント: I have been using smart sheets for over 8 years in multiple company's each with different needs, each time I transition to a new company I try an implement smart sheets to help organize the company. Every time I have left a company they have continued to utilize Smartsheet's. Smartsheet's is a very powerful tool that can be utilized and maintained very easily and cost effectively.

良いポイント:

The biggest feature I liked about smart sheets is the capability to be completely designed to the users strategy.

改善点:

The that i like the least about this software, is the calendar feature needing ability to pull multiple dates for a single project.

Lidiya S.
アメリカのCI Engineer
電気・電子機器製造, 1,001-5,000の従業員数
製品の使用期間:: 1年以上
投稿者のソース

One Stop Shop

4 3 か月前

コメント: We solved many problems with Smartsheet:
- running an entire employee to executive program and tracking team progress/rewards
- daily dashboarding for a snapshot view of the manufacturing plant
- gave power to the shop floor using simple forms and workflows to start addressing problems immediately and having a record of occurances

良いポイント:

Easy to Use Gives you the freedom to try out new processes and deploy quickly Low Code! Automated workflows

改善点:

Lacks some features in terms of multiple job scheduling, collecting data from ERP sources, sending data. Sometimes cumbersome and slow when you have a multiple functions in one sheet. Has been getting slower as we implement more ideas.

Julie M.
アメリカのProject Manager
情報技術、情報サービス, 5,001-10,000の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Easy to use

4 4 か月前

コメント: Overall, my experience has been positive. I'm not a spreadsheet and formulas person, but I have been able to sort out how to build a pretty robust environment for our PMO, with some templates, automation, and portal that includes data from 4 different units within the organization.

良いポイント:

It's easy to get started with the basics in Smartsheet and then build up from there with the help of tutorials, instructions, and tips of the week.

改善点:

Not being able to report off of summarized data is pretty annoying.

Nadia S.
Nadia S.
カナダのStudent Recruitment Officer
認証済みLinkedInユーザー
高等教育, 501-1,000の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Great project management tool

5 3 か月前

良いポイント:

Very easy to use project management tool. Great for collaboration, managing timelines, and event planning.

改善点:

Found the tool very useful and easy to use. Could expand a bit further on ways to integrate keeping people on task, but overall great tool.

Paul W.
アメリカのDirector of IT & Project Management
通信, 2-10の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Take the Giant Step Up from Excel!

5 2 か月前 新着

コメント: It significantly improved and increased our efficiency and effectiveness in order and project management. This is our second year of our subscripition and we don't see any reason to change to anything else for what we have to do.

良いポイント:

Many are using MS Excel to track projects and orders... If this is your world, then you have to try out Smartsheet! Excel like User Interface that does a whole lot more. Schedule reminders, automate tasks, work flow, and the list goes on... and yet, the with the straightforward simplicity of a familiar EXCEL like environment. Other Project Management tools are great, but for those of us that like the EXCEL look and feel, you will find Smartsheet super easy to adopt and you will love the awesome features it provides. Smartsheet also regularly sends out tips on how to improve your processes and ideas on how to use it in many other ways.

改善点:

When compared to some of the other solutions like Trello, BaseCamp or Asana, Smartsheet may not be as 'flexible' since it adheres to an Excel like user interface. Maybe this is because of my lack of knowledge in all aspects of Smartsheet's features? Overall, there's not much I don't like about Smartsheet for the way me and my team has to use it.

Kevin w N.
アメリカのSr. Consultant
銀行, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Smartsheet Viepoint from Power Excel User

5 2 か月前

コメント: Overall experience has been terrific for project management and collaboration.

良いポイント:

Love workflow capabilities, automations, ability to designate column types, column types that allow multiple selections (not available in Excel data validation), collaboration, ability to immediately see cell changes, ability to track cell changes via cell history.

改善点:

Lack of worksheet tabbing often means sheets have way too many columns than I prefer (makes navigation unwieldy). I use the product a lot to track descriptive/narrative changes to cells; while it's easy to see a cell that has been changed based on an update request, and the history of the before and after, it would be very beneficial to be able to see the changes in change-tracking mode like Word such that edits are more readily visible. While I like the ability to designate columns by type, for example a checkbox column, there are times when I'd like to be able to designate only a range of cells in a column as a certain type, then be able to use a different type in the rest of the column.

Shannon Y.
アメリカのProject Manager
健康、ウェルネス、フィットネス, 501-1,000の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Smartsheet is like Excel & PowerPoint had a child

4 2 か月前

良いポイント:

Smartsheet is a great option for middle of the road users that don't need the powerhouse complexity of excel, but need more standardization and features to organize tasks than simple task management like Trello. Its user friendly and has the capability to move data from one team to another through automations, reports, messaging, and data display. The more users, the data, or the moving parts the more difficult Smartsheet is to use, but in my experience most people don't run into those complexities.

改善点:

Smartsheet is new compared to a lot of other project management software and they're developing new features all the time. In some ways this is wonderful because they take customer feedback seriously and implement changes relatively quickly. However, I feel that it doesn't quite know what its going to be yet and there are limitations around data display that require time consuming work arounds or out of the box thinking. For example. I can aggregate data into a report but I can't display portions of a report on a dashboard in a chart. There are pivot table add ons that are not as simple as say an excel pivot so I essentially have to make my own pivot using formulas to chart data. It works, but its round-about and features that might improve this process are extra.

Erika M.
アメリカのDirector of Digital Product Development
Eラーニング, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース

I chose this and love it

5 3 か月前

良いポイント:

The ability to share sheets and collaborate is absolutely essential between myself and my teams. I like that all of the Smartsheets that I have access to can be organized into folders for easy retrieval and love the ability to pin sheets or go to the most recently accessed to be able to easily find the one I'm looking for. They also often introduce new features, which is great. Also, the automation tools, like the ability to notify someone when a row or field changes, is absolutely key with the way we do business to ensure that everyone is always on the same page.

改善点:

This is nit-picky, but I do not like setting up rules for a sheet, and then the email that is sent to people looks like it is sent from "me." I would rather have the email come from Smartsheet instead my email address because in many cases I set up the rules for others and it appears that I am emailing them about it but that is not the case.

Derek W.
アメリカのProject Manager
建設, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Smartsheet: The only reason I have time for vacation

5 3 か月前

コメント: We have solved a plethora of project schedule tracking needs, paired with a system to house our files and notes with a meaningful and useful structure. I use Smartsheet for a 1000 different reasons, and hope that new tools and features keep getting added to my toolbox.

良いポイント:

My favorite tool in Smartsheet would have to be a combination use of automated reminders, overdue milestone reports, assigning staff to tasks, and running detailed reports to check on my team's current progress. Paired with cross sheet cell linking, index/match where needed, and Datamesh when running large scale reporting when conditional formatting may be needed is a bundle of brilliance. Simply a great batch of tools for the job.

改善点:

No file renaming option. Limited sheet summary report functionality. Limited batch update tools to revise and align current project sheets. Lack of permission settings without additional purchased feature packages.

Jonathan B.
アメリカのPreconstruction Manager
建設, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Smartsheet for Homebuilding company

5 3 か月前

コメント: Customer service is really amazing.

良いポイント:

I love the ability to create tasks and basically create as many filters as I want/need. The new dashboard feature is really nice. I use it for our design requests, precon schedule and we are currently working on using it in our construction schedule. Some slight bugs and limitations but overall working well.

改善点:

The calendar apps is just awful. Don't recommend using it. Very limited ability. I wish they would just make tweak the calendar view slightly. Need the ability to show multi columns on calendar date. Also would be nice to display calendar view on a dashboard without publishing it. That on works horribly on the mobile version. We have a lot of field guys and the mobile version is not the best for viewing stuff.

Nick A.
Nick A.
英国のManaging Director
認証済みLinkedInユーザー
家具, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

A flexible tool only limited by your imagination and ability with formulae

5 5 か月前

コメント: Smartsheet has been transformational for our business. As a small bespoke kitchen manufacturer (21 staff) we have some industry specific software for design and quoting, but most out of the box ERP software doesn't fit. We don't have an IT department so anything we use needs to be robust, and my background in programming has enabled us to implement some nifty systems using Smartsheet, but without the hassle of actually writing and then maintaining our own programs. Excel just doesn't compare, and is not cloud native so just doesn't work so well even in Office 365. We genuinely cannot live without it.

良いポイント:

Cloud based - available everywhere to everyone Flexibility - it's not only a project management tool, it can do most things that Excel can do, but often better. Specifically column formulae are a fantastic recent addition that enables sheets to become almost unbreakable

改善点:

Nothing major. There are some minor gripes: - Slack integration doesn't allow tagging of individuals, and cannot allow a variable to determine which channel to send the message to - Cannot yet control heirarchy with formulae, I hope this function will come eventually

Megan C.
Megan C.
アメリカのProducer, Owner
認証済みLinkedInユーザー
保険, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Critical in daily management

5 5 か月前

コメント: I absolutely love the software and the company. The system meets our needs and is flexible when we need to make adjustments. While the cost is fairly high to start up, annually it is worth the cost, as it streamlines our processes and allows us to be more efficient.

良いポイント:

This is the tool we use every day, every hour, to track all of our enrollments and clients. Our team monitors enrollments and other CRM tools don't give us the flexibility to track multiple events and data points. It's Excel but on steroids with multiple functions and features. We're using it more and more every day for reporting up to our management team on progress for our client events.

改善点:

I'm not so good at the formulaic side of things and making sheets talk to each other, or building a dashboard, is not an intuitive process. There are not step by step instructions or visuals which is something I need personally. It's a lot of trial and error in getting things set up. When I first started, it was very expensive to work with someone who helped build the infrastructure base and looking back there are many things I'd have done differently if I'd understood it a little better. A lot of the consultation time was wasted in trying to get the person to understand what we were trying to achieve.

Michaela F.
チェコのCreator & Educator
美術、工芸, 自営業
製品の使用期間:: 2年以上
投稿者のソース

The Software That Helps Me Create

5 5 か月前

良いポイント:

I use Smartsheet for a wide variety of projects that are so different in nature it's stunning it can all be done on one platform. I have one sheet for a list of plants I want to buy for my garden, complete with growing conditions and pictures. It does miracles as I stand in a gardening store wondering about the right varieties. I have another for managing my freelance work, budgets, timelines, tasks. Another sheet is a massive collection of ideas for my video channel and blog posts. Then there is the sheet with information about art prints and products I sell - sizes, prices, thumnails. I also organized my husband's secret Birthday party using a contact-based Smartsheet shared with accomplices. We went to our favorite town for "a trip" just to keep meeting over twenty friends from 4 countries who secretly arrived as well. Oh, and did I say that I'm writing a book using a Smartsheet? An unlikely use, given that it's not a text editor, but my chapter segments are short and the key is in organizing them into the right sequence, so, they ended up as cells in a spreadsheet too. The way Smartsheet allows me to attach files, images, notes and comments but still keep it all on the same line is fantastic. It helps me think. The was a mind map opens our brain to possibilities and ideas, Smartsheet nails them down. I use it every time I need to get a sense of structure and organization. It's become my go-to tool for making stuff happen.

改善点:

I don't like the fact that I can't easily copy and paste cells from Excel. I don't like to import entire files. Sometimes I just need a section of a sheet to be added. Even if the paste wouldn't be perfect, it should be possible to paste from an Excel sheet or a simple text document where each line would appear in the next row.

Megan B.
アメリカのSupervisor, Medical Device Engineering
医療機器, 5,001-10,000の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Really great product from a really great company

5 5 か月前

コメント: Smartsheet has been a really great company to work with overall. The customer service team is absolutely wonderful. They're super attentive and very knowledgeable. The training resources that Smartsheet provides are also exceptional. Any time I'm trying to figure out something new, it's very easy to find training materials on how to do it and they're very clear and easy to follow. We've been able to make a huge improvement in how we organize and communicate a lot of our work in our department specifically and across the business because of Smartsheet.

良いポイント:

I love how easy it is to collaborate and share information with Smartsheet. With the different permission levels and how easy it was to get our whole company set up with Smartsheet, it has made so much of our project work so much easier and has enabled us to keep all relevant teams, and even just interested parties, up to speed on all that we have going on.

改善点:

The one feature that I do wish would be added would be a visual timeline feature like MSP has. A lot of times our executive management team would like to see a simplified timeline with key milestones, but in order to do that with Smartsheet, we have to transfer things into PPT Timeline, which isn't impossible, it's just an added step that is a little inconvenient.

Jason B.
アメリカのAppraisal Supervisor
政府機関, 5,001-10,000の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Smartsheet 2 Year Review

5 5 か月前

コメント: Overall this has been a great program to use. With constrained budgets to work with, this offers tremendous bang for the buck. It is not very difficult for savvy users to become highly proficient with this product and develop organic business solutions.

良いポイント:

This product has revolutionized the way I manage my team. I am able to use Smartsheet to track many different projects and annual work goals for my team. My staff appreciate the increased autonomy Smartsheet has brought to us. Their goals and metrics are clear and they feel more ownership over their work. Other teams have started to use Smartsheet for their own business purposes and this is making its way through the organization.

改善点:

Some of the drawbacks about Smartsheet that makes it hard for our Data and Development Analysts to implement include the inability to paste a large number of rows into a grid. Our IT requirements also include having a test and development environment for the analysts to use and Smartsheet doesn't seem to have this. As a supervisor I would also appreciate it if the dashboard charts could be a little more Smart and pull data more dynamically from the source grids without me having to make manual adjustments. My colleagues would also like to see more ability to schedule blocks of time with the calendar integration like we do with Google Calendar. There is a workaround for this, but it isn't palatable for everyone.

Renee W.
アメリカのManager
不動産, 201-500の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Smartsheet for the win

5 5 か月前

コメント: The initial setup of some of my Smartsheets was cumbersome and time consuming. HOWEVER, it was well worth it. Now that I know how to navigate around, it does not take as long to get a Smartsheet up and running. I enjoy setting up new Smartsheet projects and teaching others how to use or navigate around the project. I literally learn something new everyday.

良いポイント:

Because I use this software on a daily basis, I need to be able to navigate around fairly quickly. For the most part, I am able to do this. When I do have a question or can't figure out how to do something, the search function either in the Solution Center or a search in Google often produce great results. And if if doesn't, customer service is superb and I am able to get pretty close to an immediate response or help. I do like how I can create a Dashboard that can house any type of information from links to other Smartsheets, forms, other websites, the list is endless. It helps bring projects and/or information together in one area that is easy to navigate through.

改善点:

Although I know this isn't excel, I do wish it had more functionality like excel. With that said, the more I use this program, the more I do love it and am able to maneuver my way around easier.

Candace G.
オーストラリアのProject Manager
人材, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Great tool for project management

5 6 か月前

コメント: Collaboration during projects is key to our business. Smartsheet has helped us centralise our project documentation into one central repository and ensure that we have artifacts for each project we complete.

良いポイント:

My company uses Smartsheet to manage projects. We are a software implementation consulting service working with clients (remotely) and collaboration and instant updates to shared project plans, action items lists and contact information is important to ensure the successful management and completion of a project. The reports and widget functions make dashboard reporting easier and more efficient. The ability to export to Excel or Microsoft Projects means that we can collaborate easily with clients who use other tools within their organisation. The notification functionality is great as well, whether it's getting notified of a change on a sheet, or notified that something has been assigned to you.

改善点:

I would like to be able to copy directly from Smartsheet into Word, PowerPoint or Outlook (in table format) rather than having to copy into Excel, then copying from Excel to another program to get a table. It's a small thing, but frustrating when all you want to do is copy a portion of a project plan or action list into an email and it comes out as text instead of formatted as a table. :-( I would also like to be able to display the Gantt chart in different formats for use in presentations and documentation. The standard Gantt chart view is fine, but it would be nice to be able to change colours, font or even the width of the bars to make it more appealing in presentations.

Aaron R.
Aaron R.
アメリカのDirector, Business Solutions & IT
認証済みLinkedInユーザー
卸売, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Good For Value, Limits in Scale

4 8 か月前

コメント: Generally a good experience. Trouble only came when trying to do more advanced data analysis, and workflows.

良いポイント:

Very good with basic project management features. Kanban is great, and you can view data multiple ways (kanban, gantt, table). The workspaces tool is cool, it's a good way to organize reports and data. Reports are great for showing users only the data they need, and keeps them out of source data tables. There is also good cross sheet functions like you would see in excel. Smartsheet is also one of the most widely available tools to be integrated with. Tools like Zapier make it easy to integrate with, and you can also upgrade to a live data connector to visualize your data in a tool like tableau.

改善点:

Features can be way behind. They just introduced features like pivot, and group to analyze data. Their internal workflow tools are behind what's commonly available in the marketplace. And if you want to use a separate workflow tool like Zapier, you will pay to use it. Their row limit just went up from 5,000 to 20,000 in a sheet in 2020, which was always a limit of how much we could scale the tool.

Lachlan S.
オーストラリアのIT Project Coordinator
家具, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース

SmartSheet | An extraordinary tool for fast moving businesses

5 8 か月前

コメント: Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever changing market and the increase in the use of digital tools and communication channels.

良いポイント:

SmartSheet is a tool setup in such a way the it can be tailored to your organisation and used for multiple functions, by multiple divisions. The speed at which they are improving the platform with new functions and features is beyond amazing. Any small to medium size business trying to improve in project management, ICT management, customer service, task management, resource management, team management (the list goes on) would largely benefit from investing in SmartSheet. The ROI is incredible and the ease of rolling it out through an organisation is simple due to the intuitive UI.

改善点:

The only downside I see with SmartSheet is the permission levels. These could be improved with the ability to share sheets in bulk rather than just at a workspace or individual sheet level.