キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年
SmartDrawとは
あらゆる図表を作成できる使いやすいマルチプラットフォーム・ソフトウェアです。直感的なツールやテンプレート、シンプルなコラボレーションや共有機能が搭載されています。
Great software for flow charts and process maps. Used extensively for 3 years under a one time license.
Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.
レビューを絞り込む (112件)

Great tool for business analyst activities
良いポイント:
Can create your mind maps and complex flowchart of any kind with ease. Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful
改善してほしい点:
So i didn't find anything and i will strongly recommend this for pm and business analyst activities.
SmartDrawからの返信
4 年前
Hi Rohit, Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out. US: 800-768-3729 International: +1 858 225 3300 email: [email protected] -Chris
High quality and professional looks drawing software
製品を使ってみた感想: SmartDraw is helping businesses quickly and easily create professional-looking visuals for presentations, documents, reports, and websites. The benefits enterprises have realized from SmartDraw include increased efficiency, cost savings, and improved communication, with visuals helping to communicate complex information more simply.
良いポイント:
The most impactful features of SmartDraw include an extensive library of templates and shapes, drag-and-drop editing, real-time collaboration, integration with Microsoft Office, and compatibility with Windows and MacOS. The product is relatively easy to use, with a user-friendly drag-and-drop interface, which makes it simple to create diagrams with minimal effort. Integration with existing business processes is also straightforward since the product works with most existing file formats.
改善してほしい点:
Features that I feel are missing or could be improved: Better support for text orientations when editing diagrams, Ability to customize the interface based on user preference.Aspects of the product that are difficult to use: Tooltips are not always clear, making it difficult to understand how to use certain features; navigation can be confusing, especially when trying to find specific parts, Customizing diagrams can be time-consuming, especially when using the software for the first time. Integration with existing business processes should be easy with SmartDraw, but depending on the complexity of the business processes, this may become difficult.
Unstable and Quirky - Danger - Lost Work Zone
製品を使ってみた感想: The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.
良いポイント:
I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.
改善してほしい点:
Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto save unless you are working in the Cloud for this program. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving! So, then the hours of work are permanently lost - no kidding, EVEN if you pushed save. If you use it, you must remember to save, save, save - after each little line or inclusion and then print. Then close the program before its instability causes it to just close itself as to the design you are working on. If you don't close it down, you will lose all of your work. Then - get this - when you reopen a file after it has decided to shut down, it says that there is a recovered work file and asks if you want to open it and recover it. If you say "yes" the program shuts down again, over and over and over. It is so unstable that it can't hold up to the tasks it claims to be performing with its features, such as layers, measurements, inserting photos, etc.
Smartdraw is easy to use and is loaded with templates and graphics.
製品を使ってみた感想: The main use I have is making posters, signs, and flyers for our non-profit.
良いポイント:
I like the assortment of graphics that are available with Smartdraw.
改善してほしい点:
I dislike the cost of Smartdraw. I am using an older version because of the cost to upgrade to the latest one.

SmartDraw a powerful tool for diagramming, drawing, layout and more.
製品を使ってみた感想: It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.
良いポイント:
SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.
改善してほしい点:
Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market. The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.
Good and Bad
製品を使ってみた感想: Project management and organization development.
良いポイント:
I liked the price and the easy project management Tool Set.
改善してほしい点:
Newer version does not allow import of Excel or Text files to build org charts. This is a show stopper for me!
SmartDrawからの返信
4 年前
Hi Barry, Thank you for the feedback. The Excel and text file import still exist for org charts. Whether you are using the online or downloaded version of SmartDraw, they are located in the SmartPanel on the left once you have opened an org chart. Hopefully this helps. If you require more, please let us know. Thank you, Chris [email protected] 858 225 3300
too slow
製品を使ってみた感想:
An inexpensive but fantastic software for both network diagrams and any other business and other needs.
Cheap but very good.
良いポイント:
I' using SmartDraw for many years and my opinion is the same :An inexpensive but fantastic software for both network diagrams and any other business and other needs. Cheap but very good.
改善してほしい点:
I installed the 2020 version a couple of months ago but opening old files was particularly slow. I tried completely uninstalling the software and reinstalling it but didn't notice any improvements. I spoke to other users of different company and they confirmed the same opinion.

smart draw 101
製品を使ってみた感想: I am able to organize,plan,and create forms,documents for my ministry,and hobby,and it makes it so much easier to do.smart draw is a great starter for anyone that has a hobby.or likes to keep track of activities.
良いポイント:
This software not only helps you draw but has other activities you can plan,organize any kind of project you want to build.I got the free trial and it is great.it is good as a starter for a first timer that desires to create activities for work,school,club,organization.
改善してほしい点:
the free trial is limited,but it is worth learning the basics of creating document,forms,and lots of projects that you are going.
SmartDrawからの返信
4 年前
Hi Carl, Thank you for the positive review. Good to hear you are getting so much use out of the software. If you need anything from us at all, please let us know. International: +1 858 225 3300 US: 800-768-3729 / 858-225-3300 email: [email protected] -Chris

Create simple and complex workflows and diagrams
良いポイント:
The interphase is awesome, and you have no limits using this software you can a simple diagram showing a workflow or you can do a complex net design for established a network in an office building, you can even design plans of houses or do 3D models for engineering processes.
改善してほしい点:
It is really expensive, if your are going to buy it be sure of spend that amount of monet in one software, the best option is use the online version.
A great software for creating charts
製品を使ってみた感想: A great 1 year plus experience using smartdraw for designs and all. Still have some certain features to try out and I will definitely do that from now on
良いポイント:
First of all, I love the software layout and its design. I usually use smartdraw to create flowcharts, simple electric circuit diagrams.Well designed Inbuilt templates are available for users and tools to help the user design templates from scratch
改善してほしい点:
Although there are some features that I haven't tried yet, the rest are working just fine for me
Worst program I have ever bought!
製品を使ってみた感想: Tried to draw floor plan for a house we are building, took FOREVER to get a plan together. Don't waste your money, I should have asked for a refund.
良いポイント:
Relatively inexpensive, somewhat easy use
改善してほしい点:
Lost count...tried using SmartDraw to create a floor plan for a house we are building and so far have a list of about 2-3 dozen issues and it keeps growing. I have encountered each issue multiple times on different computers with different operating systems so I know it is the program. Issues range from minor issues like I try to expand walls or measure lines with a click and drag of a mouse and the wall or measure lines jumps from 3 foot in length to 45 foot in length or longer or I try to copy and paste a door and a wall gets pasted to major and the most frustrating issues like locking up every 10 - 15 minutes or after a I save a file then reopen it later, doors and windows have moved, room measure lines in some places have moved (even locking objects does not fix this). They sent me an updated version, but it did not help. Then they wanted me to disable user account controls even though it could cause security issues because they know it creates a lot of false positives, nice.
Needs a bug-fix for the crashing problem
製品を使ってみた感想: Have used it two days and have yet to complete a simple drawing due to the frequent crashes.
良いポイント:
Product has many symbol libraries in mechanical/plumbing/industrial/fire protection and more than LucidChart, which is good for my needs. Compatibility with Visio and LucidChart a plus. Menus are generally easy to use.
改善してほしい点:
Symbols are difficult to use, lacking functional attachment points. But the show-stopper is that, at least in this release, the software is very unstable and crashes repeatedly as another reviewer commented. I use Firefox 88.0 (64-bit) on a MacBook Pro under OS Big Sur 11.0.1, I have reported the problem to both Firefox and SmartDraw. It remains to be seen whether SmartDraw or Firefox respond with an acknowledgment of the problem and a stated intention to fix it. I will post an update later in the week, accordingly.
Can't change thickness of walls
製品を使ってみた感想: Five minutes of trial version. I realised after that short amount of time that it wasn't good enough.
良いポイント:
Simple to use, I guess. You can get started straight away adding walls and dimensions.
改善してほしい点:
It is utterly useless if you actually want anything precise. I'm an architectural designer, and the most basic thing I need to be able to do, even if I'm just measuring up an existing building, is change the thickness of the walls, but this doesn't seem to be possible! Without even this basic feature, it's just an utterly useless piece of software to me. After seeing this software, though, I realise why many estate agent's floorplans are so poor. If they use software like this, there just isn't the amount of flexibility within the software even to draw a normal house, let alone anything which is complex or has a variety of unique features. I think SmartDraw really need to up their game, and in doing so, could enhance the quality of estate agents floorplans for everyone!
SmartDrawからの返信
4 年前
Hi Simeon, Sorry your trial of SmartDraw did not go as you had hoped. You can change the thickness of the walls by choosing Line (between Fill and Effects) under the Home tab and then More from the dropdown menu if you want to specify an exact thickness. I'll see if we can add that same option in the right click menu as well for ease of location. Should you need more, we offer live US based phone support: 800-768-3729 (+1 858-225-3300 for callers outside of the US), or via email: [email protected]. -Chris
Review of SmartDraw
良いポイント:
If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.
改善してほしい点:
When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.
SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.
良いポイント:
Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.
改善してほしい点:
Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.
Great Tool for Simple Drawing
製品を使ってみた感想: This software is great for all types of people and professionals.
良いポイント:
Smart draw allows me to be able to give customers an overhead look of a drawing for our container designs.
改善してほしい点:
Sometimes I wish there was some more customizable floorplans that are preset. That would make it easier for me to not waste time.
Good alternative to Visio
良いポイント:
This is the best alternative to Visio I tried. Very easy to pickup and get started with. Very 'light' and fast to work with.
改善してほしい点:
Wasn't good enough to get me to drop Visio, which to me is still slightly better. I found the licensing hard to manage with multiple users in my office.
Offers Easy to Use Templates with Professional Looking Results
製品を使ってみた感想: This is a program that allows the easy and quick development of charts and graphs that can be incorporated into our client proposals.
良いポイント:
The software offers a great assortment of templates, including charts and graphs, that I quickly develop and use for client proposals. The results are always sharp and professional looking.
改善してほしい点:
The only drawback is that the software works with my Windows Desktop computer but I can not use the software on my Mac.
SmartDrawからの返信
4 年前
Hello, Thank you for the positive feedback. If it helps, we do offer an online version of SmartDraw that can be accessed from your Mac. If you log in to the downloaded version and the online version using the same email address, you can share and work on drawings between the two. Purchasing a Windows download includes one year of free access to the online version. Please let us know if we can help in any way. -Chris US: 800-768-3729 or 858-225-3300 International: +1 858 225 3300 email: [email protected]
Smartdraw for Warehouse Planning
製品を使ってみた感想: Smartdraw has made it a lot easier to plan out a new warehouse layout to scale. It is a very helpful tool. There are tons of presets for racking, shelves forklifts, pallets. You name it, this software has it.
良いポイント:
Software is easy to use. The thing I like most about it is that the software run online, all you need is an internet browser and you can access the software. Your projects are also all saved online, you can access your software and files from any computer with an internet connection.
改善してほしい点:
I don't like that when I hit ctrl and zoom with my mouse it uses the browsers zoom function instead of just zooming within the software window. It drives me nuts. There should be an easier way to zoom in and out than clicking the slider and manually zooming.
Used the free trial to test operational issues on a restaurant design
製品を使ってみた感想: Helped us really iron out potential design errors
良いポイント:
Like the options of adding doors, windows, and extra walls and not just a square box to work with. My floor plan highlighted some operational challenges which we possibly would not have identified if we had not really laid the furnishings and equipment out to scale. It resulted in us changing the architect and planning a whole new design to incorporate the services and image we envisage.
改善してほしい点:
A bit fiddly in getting the scaling right but once that was sorted, it was easy to finish the plan and adjust as needed.

SmartDraw is a software with potential and it's amazing the plenty of things you can make with this
製品を使ってみた感想: I take a very good experience with this software, design electric diagrams was very easy with it.
良いポイント:
-The customer support is very efficient -Is user-friendly -It has a lot of functionalities -You can learn how to use it quickly
改善してほしい点:
-In comparison with others software, this has several disadvantages, especially in terms of esthetic and number of items
Used for org and flowcharts
良いポイント:
This was the first software I found for flowcharts where there were enough features to work quickly and I didn't run into any problems where I couldn't achieve something. Objects + lines stay connected and the tools actually help you make the chart quickly and easily in an organized manner. Many other programs expect you to do a lot manually like placing the line which wastes time and is frustrating.
改善してほしい点:
Was not impressed with the styling options for the charts.

It gives us the ease of choosing when creating powerful and flexible diagrams that have so many tool
良いポイント:
We help to create diagrams and the color of the sea, the technicians and the professional results. And so you can create immediate maps.
改善してほしい点:
You can prove the fault for seven days, from then on its use requires an individual license. there are things to improve

SmartDraw Review
製品を使ってみた感想: Overall, it does everything you need it to do and it is easy to use.
良いポイント:
My company asked me to try the software as an alternative to Viso. It's simple to use and easy to export files. It has a lot functionality. I like the ability to create everything from mindmaps to flowcharts. You can customize the color and input dimensions if needed as well.
改善してほしい点:
It does seem to slow down my laptop when I'm using it. I don't know if this is the software itself or if this is a result of older technology but it does consume a lot of resources.
Incredible tool that allows you to easily create a variety of flow diagram designs.
良いポイント:
Easy to use, it has a great variety of modes and modeling adapting to any type of objective that we want to define or design. Concept maps can be made. You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint. It has 70 types of visualizations / diagrams, examples and templates
改善してほしい点:
It consumes abundant resources, its installation is very slow and it is very complex so you need to know it to be able to use.