キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Webex Suiteとは

デスクトップ、ブラウザ、モバイル、ビデオ・デバイスで、世界のどこからでも会うことができます。

Webex Suiteの製品詳細

良いポイント:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees.

改善してほしい点:

I was just annoyed once to see how badly the outlook worked with it.

Webex Suiteの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.2
機能
4.3
価格の妥当性
4.2

おすすめ度

8.0/10

Webex Suiteの総合評価は4.4/5です。 (キャプテラに寄せられた7,396件のレビューより集計)。

Webex Suiteを使用したことがありますか?

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レビューを絞り込む (7,396件)

Arianna
Owner
認証済みLinkedInユーザー
レジャー、旅行、観光, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Can be user unfriendly

4.0 2 年前
動画プレイヤーで日本語字幕を表示できます
認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

通信機器メーカーらしく画像・音声ともに高品質で、専用ヘッドセットがおすすめです

5.0 2 年前

製品を使ってみた感想: コロナ禍の在宅勤務において、毎朝の朝礼や社内・お客様との打ち合わせに重宝しています。
単なるテレビ会議だけでなく資料を共有したり、ホワイトボードで議論したりでき、会議の進行を録画できるため議事録作成の際も楽です。

良いポイント:

・通信機器のメーカーが買収して改良を重ねたことにより、音声・映像ともに高品質です。 ・Windows、Mac、Android、iPhoneなど多彩なプラットフォームにアプリが提供されておりブラウザでも利用できるなど、会議参加の選択肢が広いため、状況に応じてフレキシブルに参加できます。 ・参加者に資料を提示する際に、デスクトップ全体の共有やアプリケーションウィンドウを指定しての共有など、状況に応じて選択できます。 ・専用ヘッドセットを使えば手元のリモコンボタンでミュートのオンオフや音量調節が可能なため、押し間違いやミュート遅れなどが防止できます。 ・ミーティングリンクから参加、会議番号から参加、音声通話で参加など多彩な参加方法が選べる。

改善してほしい点:

・管理者アカウントで会議予約をして自分の個人アカウントを参加者に含めていても、なぜか自分の個人アカウントの会議予定に反映されない。(会議室が異なるため?) ・スマホアプリで登録できる独自のバーチャル背景の上限が3つまでしかないため、シチュエーションに応じてバーチャル背景を変えたいときに、都度都度画像ファイルから登録し直さなければならない。 ・デフォルトのタイムゾーンと音声通話先がシンガポールのため、管理者が最初に設定をJST/東京に変更しないと、会議開始時間の間違いや通話先が海外になるなどの混乱が発生しがち。

Aditya Kumar
Aditya Kumar
インドのDevops Engineer
認証済みLinkedInユーザー
食品、飲料, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Webex Suite: Powerful but with Room for Improvement

4.0 4 週間前 新着

良いポイント:

The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and messaging to calling and webinars. The quality of video and audio, absolutely top-notch, will leave you without any halts even during low-bandwidth situations. Indeed, such features as real-time transcription, background noise cancellation, and AI-driven insights make each and every meeting more productive and less stressful. This includes virtual backgrounds, breakout rooms, and in-meeting reactions. It is quite user-friendly and works rather great across devices on desktop, mobile, or even tablets. Analytics and reporting features also enable tracking of meeting performance, which is also very useful for team leads.

改善してほしい点:

While Webex Suite enjoys many great features, there are some things where it fell short. First of all, the user interface, although functional, is tired-looking and not as intuitively designed as other platforms. In certain areas, such as scheduling meetings or sending offers for breakout rooms, it can take up too much time. The experience on the mobile app is less refined than that of the desktop; features are also harder to access, and the performance could be spotty at times. For a small team, such drawbacks could make the price more on the steeper side.

Stoyan
ブルガリアのService engineer
コンピュータ、ネットワーク・セキュリティ, 51~200人規模の会社
使用期間: 2年以上
投稿経路

A fast, encrypted and hassle-free app for meeting colleagues.

5.0 2 か月前 新着

製品を使ってみた感想: End customers do not have to download the application, they can also use it through a browser.

良いポイント:

The application works very fast, the connection is encrypted and there are no interruptions.

改善してほしい点:

Fewer in-app chat options compared to other products.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Inferior to Microsoft Teams

2.0 2 か月前

製品を使ってみた感想: Pretty bad. I only use it because it's the main meeting product at my client, but I would always prefer Microsoft Teams.

良いポイント:

The fact that you can have a 'personal space' that people can join. That is a nice touch.

改善してほしい点:

Everything else. Sound quality is bad, I can't mute other people, it doesn't automatically grab my system mic and webcam.

Ahmed
アメリカのHuman Resources Manager
輸出入, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Webex Suite Has Excellent Features and Capabilities

5.0 3 か月前

製品を使ってみた感想: My overall experience with Webex Suite is incredible. It has been an easy to use tool.

良いポイント:

This is an impressive and easy to use solution that boosts unified communications. I like the powerful capabilities of Webex Suite. Webex Suite enhances collaboration at our workplace.

改善してほしい点:

I have zero dislikes for Webex Suite. Webex Suite makes collaboration and communications easier for us.

Linet
英国のAccounts Payable Specialist
自動車, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Webex Suite: Iconic, Robusta and Full-featured Call Center Software

5.0 2 か月前 新着

製品を使ってみた感想: Corporate meetings have been smooth and straightforward to handle with Webex Suite.

良いポイント:

Webex Suite is the most robust call center platform which I have ever used. I like how it unify webinar, calling, messaging, whiteboarding, BIM and VC in one central location.

改善してほしい点:

I have over six years of experience with WS and it suits my needs without posing any flaw.

Aaron
アメリカのSales and Inventory Analyst
消費財, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Webex has all the capabilities you could desire!

4.0 2 か月前 新着

製品を使ってみた感想: Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality. It’s packed with robust tools for managing large meetings, training sessions, and projects, but its complexity and pricing might be overkill for small teams or occasional users. Overall, we are very satisfied!

良いポイント:

We feel Webex’s video and audio quality is among the best. Even in lower bandwidth environments, Webex offers clear audio, minimized lag, and a generally stable connection. Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together. Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and brainstorming sessions.

改善してほしい点:

Webex can demand significant system resources, which can be challenging for users with older devices or low-speed internet. Some users report delays in loading and occasional freezing, especially during video conferencing.

Sean
アメリカのMember Support
健康、ウェルネス、フィットネス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Highly Suggested

5.0 2 か月前 新着

製品を使ってみた感想: My overall experience has been very user friendly and I would highly suggest anyone especially anyone who has a call center to use Webex

良いポイント:

Webex has been very reliable and quick to update any glitches in software

改善してほしい点:

The only thing I have not liked about Webex is that you cant get a custom ringtone on IOS

Erik
メキシコのDirector of IT
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Webex a complete, robust and stable web meeting platform

5.0 2 か月前 新着

製品を使ってみた感想: We use webex for long time, and I don´t have any complaint

良いポイント:

A very complete, robust and stable webmeeting platform

改善してほしい点:

Price, at least the last time I used, the prices were high compared with the competitors

Nagharjun
Nagharjun
インドのLead
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Best for Official meetings

4.0 先月 新着

製品を使ってみた感想: Overall good tool for official meeting purposes

良いポイント:

Good for business meeting and on call support, for video meetings picture is crystal clear

改善してほしい点:

Some times audio might be reconnecting if net speed is little low

認証済みレビュアー
認証済みLinkedInユーザー
イベント企画運営, 自営業
使用期間: 1年以上
投稿経路

Not great, use Zoom

2.0 3 週間前 新着

製品を使ってみた感想: Not worth it! Event attendees need to have a familiar experience

良いポイント:

The video stream is quality...but that's about it

改善してほしい点:

Its very co fusing to event attendees because its unfamiliar and has a strange interface

Alberto
アメリカのFinance Manager
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

The Organized Meeting Solution

5.0 2 か月前

製品を使ってみた感想: Webex Suite is organized, and it makes sharing of every desktop suitable. There are amazing scheduling options, very affirmative.

良いポイント:

Webex Suite has suitable avenues in making virtual meetings, and there are strategic formations that foster video conferencing.

改善してほしい点:

Webex Suite makes the information management and meetings successful without problems.

Yazan
サウジアラビアのSr Collaboration Engineer
コンピュータ・ネットワーク, 51~200人規模の会社
使用期間: 2年以上
投稿経路

webex best meeting platform

5.0 8 か月前

製品を使ってみた感想: very good experience I prefer webex rather than zoom or Microsoft teams

良いポイント:

video conferencing screen sharing control remote desktop with copy/paste feature noise cancellation for background noise and background speech

改善してほしい点:

sometimes they change the GUI which make it harder to user/ not very user friendly

RAJESH KUMAR
インドのProprietor
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

HONEST REVIEW

5.0 3 か月前

製品を使ってみた感想: My overall experience is great with webex as we are using it to do online meetings. overall it is nice.

良いポイント:

What I like most about Webex Suite is its reliability and smooth performance during meetings. It has clear video and audio quality, and the features like screen sharing and chat make collaboration easy. The user interface is also simple and easy to navigate.

改善してほしい点:

What I like least about Webex Suite is that it can sometimes be slow to load, especially on older devices or with a weak internet connection. Also, a few features feel a bit complicated to use or hidden in the interface, which can make it less user-friendly at times.

Rita
パナマのExecutive assistant
乳製品, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Slido on webex

5.0 10 か月前

良いポイント:

Webex is a very useful app for meeting allows you to do a conference meeting for more than 200 people or more can share presentations with no interruptions and have a lot of great features

改善してほしい点:

That need to download 2 apps one for schedule a meeting and other for join a meeting

Gaurao
インドのteacher
Eラーニング, 自営業
使用期間: 6~12か月
投稿経路

scope nd limitation of Webex

5.0 10 か月前

製品を使ってみた感想: All things considered, Webex is an excellent option for companies searching for a dependable video conferencing system. The capabilities are extensive, the UI is simple to use, and the audio and video quality is superb. The cost is the sole drawback, and for certain businesses, it may be too high.

良いポイント:

Webex's design is terrible, and its legacy features are hidden behind highly confusing-to-use additional interfaces that strangely worsen the primary UX's design.

改善してほしい点:

One of the restrictions of the Webex free edition is the 50-minute meeting maximum. Excessive Resource Usage: On older systems, Webex's high resource consumption may result in freezing or sluggish performance.

Duncan
ケニアのSolution Engineer
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Top-Tier Corporate Solution for Audio/Video Meetings and Messaging

5.0 4 か月前

製品を使ってみた感想: My overall experience has been great. I have managed to interact with many of the great features. The solution performance has been great in terms of reliability even with bandwidth constraints.

良いポイント:

I loved the seamless integration with email platforms we use in our organization. The interoperability with other conferencing platforms from other vendors e.g Microsoft Teams, Google Meet, or Zoom meeting.

改善してほしい点:

Sometimes google calendar meetings did not load correctly.

Manvendra
インドのNetwork Engineer
コンピュータ・ネットワーク, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Call and Chat through WebEx

4.0 4 か月前

製品を使ってみた感想: WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the service from Cisco.

良いポイント:

WebEx is a very useful user-friendly calling option. I am using this at my workplace. The major part I liked is the interface. It's simple and unique. The messaging is also great and can be used by anyone.

改善してほしい点:

It sometimes gets automatically logged out.

Rebekah
アメリカのPharmacist
病院、ヘルスケア, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Webex - look elsewhere for meeting needs

2.0 3 か月前

製品を使ってみた感想: My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete.

良いポイント:

The convenience to use Webex messenger, video, and calls.

改善してほしい点:

It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room.

Nageshwar
インドのManager
通信, 自営業
使用期間: 2年以上
投稿経路

Webex review

5.0 10 か月前

良いポイント:

WebEx is a cloud-based suite of collaboration tools that includes features for events, messaging, calling, video conferencing, and customer experience. It is a software-as-a-service (SaaS) solution made available via the Webex Cloud, a communications platform designed with real-time online collaboration in mind.

改善してほしい点:

WebEx is a web conferencing platform developed by Cisco. It facilitates online meetings, video conferencing, webinars, and collaboration. Users can connect from various devices, including computers, tablets, and smartphones. WebEx offers features such as screen sharing, file sharing, and real-time chat, making it a versatile tool for remote collaboration and communication. For the latest details, please refer to Cisco's official website or other reliable sources for the most up-to-date information.

Vince
アメリカのIT Director
繊維製品, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Webex helps us connect with the world

5.0 7 か月前

製品を使ってみた感想: Using Webex for years, I have figured out all the little tricks to making it useful no matter where I am at.

良いポイント:

The interface is very familiar and easy to use. For both desktop and mobile users it's easy to create and hold meetings anywhere.

改善してほしい点:

Sometimes when doing screen sharing, with multiple monitors it can be difficult to select the right thing to share.

José Rubens
ブラジルのOwner
宗教団体, 自営業
使用期間: 2年以上
投稿経路

Web Suite is complete

5.0 2 か月前

製品を使ってみた感想: This product is robust, and I never had an issue using it.

良いポイント:

This product is quite easy to use and perfect for meeting rooms. The net traffic is good to use in transit.

改善してほしい点:

Especially, I use and like to make meetings and remote support.

Elif
R&D Specialist
鉱業、金属, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

It is our teams everyday program. We are satisfied with it.

4.0 昨年

製品を使ってみた感想: We are using Webex in our daily work in Meta R&D team. Our team works in two different location and we often need prompt online meetings with our colleagues. Since pandemic our meetings with management and different departments almost completely move to an online platform. As we set these meetings we use webex. It is very easy to use. Our whole company use this program. We are happy with it.

良いポイント:

Webex is a very handy program that allows see all your meetings in one basic page. It is really easy to understand and use. It can be adapted other applications too. You can schedule a meeting at a specific time, or just set up a prompt meeting with your colleagues where you can share your screen and tell them what you are working on.

改善してほしい点:

Updates are not automatic. System administrator permission is required. It may be more useful if it is automatic.

Carlos
コロンビアのCertified Translation Chief
翻訳、ローカライゼーション, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Using Webex for internal communications and developing not-in-person meeting closeness.

5.0 9 か月前

製品を使ってみた感想: Webex facilitated seamless internal communications, fostering a sense of closeness in our remote meetings that mirrored in-person interactions, enhancing teamwork and efficiency across the board.

良いポイント:

Reliability, fastness, and ease of use. We could have communications with users who need a reliable connection to secure data and avoid unwanted interference.

改善してほしい点:

I´ve been happy with this product and have had no issues with it.

Rudhra Sekar
Rudhra Sekar
インドのSecurity analyst
認証済みLinkedInユーザー
セキュリティ、調査, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Webex for live troubleshooting

5.0 10 か月前

良いポイント:

The Webex app makes it simple to set up a meeting space, share ideas, and provide whiteboard capabilities, authentication, file sharing, and visual controls. All of these features make it easier to communicate while troubleshooting.

改善してほしい点:

When using the app in emergency mode, it was extremely slow, there weren't many updates, and making an account wasn't that simple.