FMS:Workplaceのレビュー

User, Implementer

製品を使ってみた感想： We use FM Systems for space utilization, asset tracking and analytics.

良いポイント:

How I can configure to meet needs, new viewer technology and future product roadmap. Love the support and family friendliness of FM:Systems

改善してほしい点:

The user experience, software feels and looks old, good use major UI enhancements. Wish there was offline app capabilities

FMS - A workplace everyone needs

良いポイント:

Its reliability and the features that could be custom made based on our requirements.

改善してほしい点:

Needs some user friendly interface but that's my opinion which could vary from my colleagues.

Great product for employee move management

良いポイント:

Easy to make and see real time changes made for employees moving locations. Good customer support / very helpful and friendly staff

改善してほしい点:

Slow at times Sometimes product can be a little glitchy.

Great Team, Great Product

製品を使ってみた感想： It's a great product and would recommend it. The only comment I'd make is the customer support could be tightened up.

良いポイント:

It's a hugely intuitive system which has made the rollout to the wider user base much easier. Most users can be trained with a 25 minute video we recorded.

改善してほしい点:

The only real downside is the speed of the reporting module. The functionality is great, but it's terribly slow.

Excellent product that has help us improve operational efficiencies.

良いポイント:

Relatively easy to learn and use. Excellent and knowledgeable product support team. Easy to teach to others within our organization. Non-facility related groups have approach us to use the system to manage their asset inventories. That has worked well and they now connect assets with space.

改善してほしい点:

Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases. Product has become more popular and, as a result, support personnel respond slower. Additional support personnel would be beneficial.

FM:Interact

良いポイント:

When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!!

改善してほしい点:

When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area.

Academic Setting

良いポイント:

General functionality and ability for campus stakeholder and users to all access data remotely and simultaneously. Extremely powerful tool in our setting.

改善してほしい点:

My only complaint is internal and the fact there are so many features that we have yet to tie into.

Systems Administrator

製品を使ってみた感想： Good. But needed lots of customization.

良いポイント:

Ease of Use Configurability and Customization

改善してほしい点:

No mandatory fields in child views Slowness in overall website

User friendly, powerful, well priced and great customer support!

製品を使ってみた感想： Able to easily track our real estate portfolio and run reports in real time.

良いポイント:

- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options

改善してほしい点:

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

Sensible and Direct to the Point software for Office Space utilization

製品を使ってみた感想： Overall, the data visualization of the software is excellent for visual learners who better understand the flow of management directions when presented with graphics.

良いポイント:

A lot of people don't realize they are visual learners, and they grasp information best when they can visualize data or information. As someone who belatedly learned to be a visual learner and was able to be much more productive, the data visualization in the interface is a great help when planning for space implementation / distribution / management.

改善してほしい点:

As someone who is not tech savvy; while I appreciate the interface, the ability to do a lot of things is great but the interface will take a while to learn to navigate through. In our workplace, this is a challenge for people who are not technologically proficient, and an individual's ability to grasp and digest usability will vary depending on their experience.

FM:Interact as a Space Management Facilitator

製品を使ってみた感想： Overall, FM:Interact has been a power player in providing mission-critical space data for the University. It's been a game changer in accuracy and accountability.

良いポイント:

The space management tool is most impact for our organization. It is critical to know the amount of space, the ownership of the space (university, foundations, leased), the responsible stewards of the space (college/school/MBU), and the occupants of the space (employee, student, visitor). The data acquired provides a real-time snapshot of the amount and location of our total facility inventory,

改善してほしい点:

We we receive a very high volume of revit files, replacing autocad files, as project deliverables. However, to upload and publish revit files in FM:Interact is a challenge at best (often unsuccessful). As more projects are designed in a revit environment, It would be exciting to see FM:Systems to meet this challenge.

FM:Systems Review - 2021

製品を使ってみた感想： Overall, I have had a good experience with FMS and have very little to be negative about.

良いポイント:

The reporting capabilities are the largest and most critical function I want to comment on. The ability to filter the data you want similar to Excel and then export the exact/specific data you want to Excel in just a few clicks is fantastic. Creating ad hoc reports for a specific request or question is very easy.

改善してほしい点:

As is norm with any 3rd party vendor / software, the sales team promises the world and says every feature is available and possible. Only to find out that it is in the future roadmap and not yet released. There's also the issue of customizable and configurable - lots of things we want were possible but defined in a way that it would cost money to implement.

Space Management

製品を使ってみた感想： Overall we're able to manage space for over 5,000+ employees in multiple locations with ease using the system. Even though we use it for basic functions, it fits our needs.

良いポイント:

We primarily use Space Management and Move Management and I enjoy how easy it is to use. It was easy to learn, is simple and straight-forward. Hardly any issues with implementation.

改善してほしい点:

I feel that everyone in the organization says that creating reports is extremely easy however I find it fairly difficult, even after taking courses in FM: University. Some of the functions involve a little more steps than I feel necessary but are okay once you get used to them.

FMS:Workplace

良いポイント:

One very important feature is the interactive floor plan view, where one can click on a particular space and display the attributes.

改善してほしい点:

The admin and user documentation for this product is sometimes not very helpful, as it lacks details that are important to successfully completing a task.

Great Product and Great team to work with

製品を使ってみた感想： Phenomenal. Always great to work with FM Work place and the FM group

良いポイント:

We are able to keep up with our Floor Plans in an organized manner and update it very easily

改善してほしい点:

It's a bit slow. System lags a bit and loads a bit slow

International customer

製品を使ってみた感想： Have found FM:Interact to be flexible in meeting our specific needs.
As an international customer with a local partner, sometimes have found support issues that need to go back to FM:Systems are not dealt with very quickly.

良いポイント:

Highly configurable, and also relatively easily customisable. If it doesn't do what you want out of the box, you can make it do what you need with either configuration or customisation. So far our experience is that it upgrades well, even with customisations.

改善してほしい点:

Have ongoing trouble with dates being in US format (we're in Australia), also some issues with using metric instead of imperial (mostly with floor plans and graphic views). Doesn't do some cascading that I would expect out of the box: eg if change a room number, does not cascade that change to associated/child tables.

Like some of the functions

製品を使ってみた感想： I like that making changes to views is fairly simple. Also we are able to do a fair amount of stuff without the need for a lot of support help.

良いポイント:

The ability to tie Autocad floor plans to a database system..........................................

改善してほしい点:

I would like to see the markup and measure feature to be more developed. Kind of like how it used to be in FM 7.5. Also would like to see the ability to do department SF info and report on it.

FM Interact is a great tool to manage Facilities sites, data & moves.

良いポイント:

FM Interact is a good Facilities tool to manage Facilities sites globally. Its relatively simple to use. New Report functionality will help performance.

改善してほしい点:

When running patches, it takes a bit more time due to cutting and pasting data from folders. It would be nice if an automated tool could manage this.

Highly configurable. Powerful tool.

良いポイント:

Ability to customize to align with our processes. The system can be configured to do whatever it is you need.

改善してほしい点:

Would like cleaner GUI. Given the varying levels of staff that use the application, having a clean intuitive interface for less technical users is important. This has improved recently.

FM System

製品を使ってみた感想： I love all the features but it is not user friendly...it seems like I need a master degree on FM System in order to manage it. I use to work at google and they have the GUTS system which is an internal management system that is foolproof...I didn't need any training to manage GUTS that's how user friendly it is. If Google decided to go public with GUTS it will definitely run everyone out of business.

良いポイント:

Lots of helpful tools to help manage facilities operation.

改善してほしい点:

Not user friendly. I hope they listen to all the customer feedbacks.

It has been very good.

製品を使ってみた感想： Not sure yet.

良いポイント:

I am very happy with the ability we have to continue to customize they system to meet our needs as they change

改善してほしい点:

However, the customization can be difficult, but I am very happy to see FM is working very hard to make those tasks easier with every rollout.

FM: Interact Review

良いポイント:

I've been using FM for over a decade and it keeps getting better and better. Love how customizable it can be. This software offers something for every purpose which is good.

改善してほしい点:

Performance speed is the biggest concern globally.

Excellent ability to organize data, moves and view plans

製品を使ってみた感想： no longer need to update plans manually in Autocad, or count desks for vacancy! I can generate maps for scheduled moves easily and quickly.

良いポイント:

-generate floor plans with different data -sort moves by project, date or other -view occupancy in a detailed way

改善してほしい点:

-not completely intuitive -reporting is confusing and not intuitive -permissions and roles are confusing

Works for us

良いポイント:

It's customization works to fit our business' needs

改善してほしい点:

Because we have so many custom settings our upgrades are a nightmare

Very good product for Way Finding if you work within a large corporate building.

製品を使ってみた感想： Overall, very nice product to use as it allows me to complete Facility projects that I may not be able to complete without it.

良いポイント:

Very broad platform that allows me to control seating locations anywhere in the building.

改善してほしい点:

The system tends to run slow at some points during the day however this could just be a networking issue.