--- description: Alchemerを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alchemerとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [調査ツール](/directory/30092/survey/software) > [Alchemer](/software/72549/alchemer) # Alchemer Canonical: https://www.capterra.jp/software/72549/alchemer ページ：1 / 14\ 次へ: [次ページ](https://www.capterra.jp/software/72549/alchemer?page=2) > Alchemerは、ユーザーが必要とするパワーと柔軟性、IT部門が必要とするガバナンスを一元化する能力、そして購買部門が求めるコスト削減を提供します。 > > 評価：319人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Alchemerの対象ユーザー Alchemerは、1つのプラットフォーム上で標準化したいと考えている企業、オーバーヘッドなしでエンタープライズ・ソリューションを求める中規模企業、そして優れた調査ソリューションを必要としている企業に適しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 319 レビュー | | 使いやすさ | 4.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 3.9/5 | レビュー全体に基づく | | 機能 | 4.1/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Alchemer - **ロケーション**: Boulder, アメリカ - **設立**: 2006 ## ビジネスコンテキスト - **価格プラン**: $55.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ） - **サポートされる言語**: アイルランド語, アラビア語, イタリア語, インドネシア語, ウクライナ語, オランダ語, スウェーデン語, スペイン語, チェコ語, デンマーク語, トルコ語, ドイツ語, ノルウェー語, ハンガリー語, フィンランド語, フランス語, ヘブライ語, ポルトガル語, ポーランド語, ロシア語, 中国語, 日本語, 英語, 韓国語 - **利用可能な国**: アメリカ合衆国, アルジェリア, アンゴラ, イギリス, インド, ウガンダ, エジプト, エスワティニ, エチオピア, エリトリア, オーストラリア, カナダ, カメルーン, カーボベルデ, ガボン, ガンビア, ガーナ, ギニア, ギニアビサウ, ケニア さらに45件 ## 機能 - Live Results Sharing - NPSアンケート構造 - SMSメッセージング - Third-Party Integrations - アクティビティ・ダッシュボード - アラート／通知 - アンケートおよびフィードバック - アンケート作成 - アンケート／投票管理 - エンゲージメント追跡 - オフライン応答集 - オンライン調査 - カスタムURL - キャンペーン管理 - クレームのモニタリング - コミュニケーション管理 - コラボレーションツール - スキップロジック - セグメンテーション - ダッシュボード - テンプレートのカスタマイズ - データのインポート／エクスポート - データの可視化 - ネガティブ・フィードバック管理 - パネル管理 - パフォーマンス・レビュー管理 - ビジュアル分析 - フィードバック管理 - ブランディングのカスタマイズ - プレゼンテーション・ツール - ベンチマーキング - マルチチャネル・データ収集 - マルチチャネル販売 - メール・マーケティング - メール管理 - レポートと統計 - レポート／分析 - 従業員データベース - 意識調査 - 感情分析 - 統計分析 - 継続的フィードバック - 複数質問タイプ - 質問のカスタマイズ - 質問ライブラリ - 質問分岐 - 進捗の追跡 - 顧客セグメンテーション - 顧客体験の管理 - 顧客履歴 ... さらに7件の機能 ## 統合 (合計28件) - Asana - Captcha - Domo - Google Analytics 360 - Google Docs - Google Sheets - HubSpot CRM - IBM SPSS Statistics - Mailchimp - Meta for Business - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Power BI - Okta - OneLogin - Paylocity ... さらに13件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [調査ツール](https://www.capterra.jp/directory/30092/survey/software) ## 関連カテゴリー - [調査ツール](https://www.capterra.jp/directory/30092/survey/software) - [市場調査ツール](https://www.capterra.jp/directory/10041/market-research/software) - [360度評価システム](https://www.capterra.jp/directory/30666/360-degree-feedback/software) - [従業員エンゲージメントツール](https://www.capterra.jp/directory/30817/employee-engagement/software) - [アンケートツール](https://www.capterra.jp/directory/31220/polling/software) ## 代替製品 1. [SurveyMonkey](https://www.capterra.jp/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 2. [Jotform](https://www.capterra.jp/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 3. [Typeform](https://www.capterra.jp/software/137289/typeform) — 4.7/5 (945 reviews) 4. [QuestionPro](https://www.capterra.jp/software/135455/questionpro) — 4.8/5 (522 reviews) 5. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5058 reviews) ## レビュー ### "The ultimate solution for data collection and analysis" — 5.0/5 > **edna luci** | *2023年5月5日* | エンタテインメント | おすすめ評価：10.0/10 > > **良いポイント**: What I like the most about the platform is its flexibility and the ability to customize it. From creating surveys and forms to collecting and analyzing data, everything can be tailored to the needs of my project. In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants. > > **改善点**: Although the tool is very powerful, it may take a bit of time to get used to all the features and options it offers. While the platform is easy to use, it can be intimidating at first. > > The ability to integrate with other tools and platforms has been a huge plus for me. I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity. ----- ### "The best web-based survey software for research ethics compliance" — 4.0/5 > **Virgil** | *2021年2月12日* | 非営利団体運営 | おすすめ評価：10.0/10 > > **良いポイント**: It's easy to use with all the modern features for all types of social surveys and the reports can do segmentation which saves a lot of offline data analysis work. A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for research on sensitive topics. Uniquely, Alchemer makes it really easy to activate the "response encryption" function which is the only way to prevent the company or its survey administrators from accessing or using anonymized forms of your survey data for other purposes. Secondary use of customers survey data is an important part of most online survey software company's business. They also specifically describe the use of this function being important for research on sensitive topics like personal health. They also are more straightforward in their privacy policy language when it comes to use of the "anonymous" survey function, which blocks the collection of IP addresses of survey respondents which happens by default for all online survey software. Competitors like survey monkey offer this feature but do not have as strong of guarantees in the privacy policy that they will not collect the IP addresses for their own business uses. Similarly the response encryption feature is generally available from competitors but at a higher price point and in the case of Qualtrics only as a non-disclosed cost add on feature. > > **改善点**: It doesn't have the 100% smooth and premium feel that you'd expect. It's probably an 8/10 for design quality and has some quirks and occasional glitches. I've had issues with multi-language surveys and support for which Unicode/alphabet version for a language that the software supports, and separately problems with HTML script in the secondary language version of a survey being reset and erased spontaneously. Their customer support is really quick to respond on email however, and their help pages are really robust and easy to learn from. > > Pretty good. We're pushing it's limits in our next survey design and trying to make something really visually interactive. So far our surveys have been pretty traditional for social research and everything has worked well. We will see if it's possible to make some more fun surveys on Alchemer or not. ----- ### "Starting to go downhill" — 3.0/5 > **Lenni** | *2021年9月17日* | 市場調査 | おすすめ評価：7.0/10 > > **良いポイント**: We chose this software based on its reasonalbe price and feature bundle. It is easy to use so non-technical people can perform many tasks associated with our research projects. > > **改善点**: In the past year (pretty much since Survey Gizmo changed its name to Alchemer) the product has gone downhill. We've had terrible account support and frequent issues with the software. Often, an issue will come up due to a change they've applied to our account that they failed to inform us about. We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will not renew our license next time. > > Overall, we were quite happy with Alchemer at the outset but something has changed at the company and their tool and their support (especially engineering support) has been glitchy / poor. See previous comments. We don't want to switch vendors, but we may be forced to if they don't turn things around. ----- ### "Professional survey builder for people who are serious about surveys" — 5.0/5 > **Sam** | *2023年6月13日* | 非営利団体運営 | おすすめ評価：9.0/10 > > **良いポイント**: Alchemer has a suite of features that make it appropriate for everything from basic one-question polls to in-depth conjoint studies. Once you're used to it, the survey builder is easy to use and understand, and the survey testing features are excellent. > > **改善点**: There is a learning curve for those not used to more complicated platforms or less technically-minded people. Also, currently, you have to close surveys manually (can't make them auto-close at a set date). > > We use Alchemer for everything from fun staff surveys to national research projects. There are enough features to keep both the marketing and data analysis people happy. We are yet to really dive deep into all it has to offer so there is a big future-proof buffer for what we may want to embark on in the future. ----- ### "SurveyGizmo Review" — 5.0/5 > **Susanna** | *2020年2月19日* | 経営コンサルティング | おすすめ評価：9.0/10 > > **良いポイント**: The ability to set up the surveys in SurveyGizmo is very straightforward and logical. So easy, too. You do have to plan the survey well to ensure the questions are in a good order, etc, but that is with any software tool. The results delivered in multiple formats (.pdf and downloadable .csv) give the user tools to both view early results quickly and unidimensionally, and to manipulate the data actively. > > **改善点**: There are several steps required to ensure survey questions are correctly added, and the software knows how to treat each question. However, this set of steps is great for learning and causing one to think about the logic of the survey and potential results. > > We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch. ----- ページ：1 / 14\ 次へ: [次ページ](https://www.capterra.jp/software/72549/alchemer?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/72549/alchemer) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ