キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

DealerCenterとは

在庫追跡、顧客データベース、信用報告書、フォームなどを搭載した、独立系自動車ディーラー向けの総合ディーラー管理システム (DMS) ソフトウェアです。

DealerCenterの製品詳細

良いポイント:

Not upset about the price either. I came from bigger dealerships who used DealerSocket and Autosoft and their costs were significantly more.

改善してほしい点:

I think it's very annoying how every time I do something it opens new tabs.

DealerCenterの評価

評価ポイント

使いやすさ
4.8
カスタマーサービス
4.9
機能
4.8
価格の妥当性
4.8

おすすめ度

9.5/ 10

DealerCenterの総合評価は4.9/5です。 (キャプテラに寄せられた1,477件のレビューより集計)。

DealerCenterを使用したことがありますか?

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レビューを絞り込む (1,477件)

Brandon Michel
Brandon Michel
アメリカのFounder/Consultant/Trainer
認証済みLinkedInユーザー
使用期間: 2年以上
投稿経路

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

5.0 7 年前

製品を使ってみた感想: Anyone can set up a auto dealership and have it operational and effective in a week.

良いポイント:

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

改善してほしい点:

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Bria
カナダのTerritory Manager
事務用品、事務機器, 51~200人規模の会社
使用期間: 1年以上
投稿経路

The most trusted dealer management system on the market.

5.0 6 か月前

製品を使ってみた感想: Dealer center helps in creating custom dashboards and reports to know every aspect of the performance of your dealership. An amazing software indeed.

良いポイント:

It puts it's users in command of all our customer activity and internet lead management process. With automation, alerts and built-in communication with SMS and emails. Helps it's users to create an online shopping experience which their customers are expecting. Safe and secure software which helps us analyze customer data and marketing.

改善してほしい点:

Its a bit difficult for new employees to work with.

Sam
アメリカのOwner
自動車, 自営業
使用期間: 1~5か月
投稿経路

A Great, Big Monster of a Software Package

2.0 5 か月前

製品を使ってみた感想: It offers "entry impact," by including everything one could request, but much of that is only good for the initial "wow" effect when finding new buyers for the software, on the practical side, it is much less "wow" & more "ow."
After a few days of logging onto the system to become oriented w/ navigation, it becomes a burden to determine which tool or icon to select & ultimately, I find myself fatigued attempting to figure out more "stuff" just to accomplish the basics.

良いポイント:

Dealercenter included practically every category of use a dealership could need.

改善してほしい点:

The software is unnecessarily complicated & even intimidating when simply attempting to make sense of it- offering a MUCH simpler version w/ needed items for a small/average dealership would be much more effective. Also, every additional functionality required additional payments along w/ additional software support to implement, plus it made an already overly busy interface even more convoluted. The programmers (who give themselves fancy names like "architect" or "engineer") likely pat themselves on the back for all that they have come up w/, but only they & other IT people actually like their product, they should attempt to sell for once & perhaps it would dawn on them that the rest of us aren't impressed w/ fancier, glorified calculators. The objective of the software has gotten lost in the weeds of complexity.

BRANDON
アメリカのSALES REP
自動車, 2~10人規模の会社
使用期間: 2年以上
投稿経路

LOVE TO HELP

4.0 2 か月前

製品を使ってみた感想: I WOULD GIVE IT A SEVEN OUT OF TEN. SOME THINGS COULD BE BETTER.

良いポイント:

HOW EVERYTHING IS AT YOUR FINGERTIPS....

改善してほしい点:

THAT IT DONT ALWAYS SEND APP TO BANKS AND SOMETIMES HARD TO NAVIGATE BACK TO WHERE YOU WAS. NEED A SAVE TAP SO I CAN SAVE THE PREVIOUS DEAL WAS WORKING ON WHEN I SWITCH CARS.

Joe
アメリカのOwner
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Dealer Center is great for everyone

5.0 4 か月前

製品を使ってみた感想: Nearly 10 years of usage says enough. Very easy even with the mobile app

良いポイント:

I have been using DealerCenter for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. [sensitive content hidden] helped me with the Facebook posting tool and was very helpful!

改善してほしい点:

It can be pricey as you grow but you have to spend money to prevent losing a lot more

Thor
アメリカのDirector
自動車, 11~50人規模の会社
使用期間: 1年以上
投稿経路

My Dealer Center overview

4.0 3 か月前

製品を使ってみた感想: There is a learning curve needed but once that is over with I found it to be helpful;

良いポイント:

It comprehensive ability to do all manner of things a dealership needs

改善してほしい点:

Navigation is sometimes not clear. I ended up using the help[ a lot

Daniel
アメリカのOwner
自動車, 自営業
使用期間: 6~12か月
投稿経路

検討した類似製品:

What it does, it does well. I wish it did more

4.0 3 か月前

製品を使ってみた感想: Initially it was a necessity for financing partners. I was also told initially it would be under $20 a month and I’ve been getting billed $99 a month upon looking into this review.

良いポイント:

Presentation and ease of login. Also the ability to move/change vehicles across deals

改善してほしい点:

It’s not useful for a service station as far as I can tell. I wish it had more functions for servicing vehicles and bookkeeping for such

jenny
アメリカのGENERAL MANAGER
自動車, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

dealercenter

5.0 3 か月前

製品を使ってみた感想: When we signed up, it was very educational. The reps were very helpful

良いポイント:

The ease of processing deals and the website integration, along with the customer service.

改善してほしい点:

Quite a few glitches happen. Things seem to update and change often

David
英国のMarketing Manager
自動車, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

The Best Solution for Independents - Like VinSolutions, but cheaper

5.0 3 か月前

製品を使ってみた感想: It was great experience. The signup was easy. The onboarding was smooth and they walked us through all the necessary steps to get up and running on the platform.

良いポイント:

How many features are included in the base package, from DMS to Finance Apps. Its a very robust platform that is great for any independent dealer.

改善してほしい点:

Haven't found anything yet. On suggestions is a little UX design, but other than that nothing.

brent
アメリカのowner
自動車, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Getting there

4.0 3 か月前

製品を使ってみた感想: The products themselves are very effective. there are some that im interested in that i haven't learned well enough to use.i have had very good customer service at times and other times it has been lacking.

良いポイント:

integration potential to get rid of Fraser/separate website, cuddle being separate ect

改善してほしい点:

need more support to integrate and eliminate redundant services that we have

Rick
アメリカのBusiness Manager
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Multi efficient

5.0 3 か月前

製品を使ってみた感想: Excellent because it allows all necessary info in one website from vehicle history to lender processing and funding

良いポイント:

Accessibility and very diversified in uses

改善してほしい点:

nothing all aspects of information about a vehicle or processing an application is present

Tony
アメリカのEVP
金融サービス, 11~50人規模の会社
使用期間: 無料トライアル
投稿経路

Great Dealer Manager System for ease of use

5.0 3 か月前

製品を使ってみた感想: DealerCenter has been a game-changer for our dealership. It has streamlined operations, improved our customer management, and saved us countless hours of manual work. The platform’s ability to centralize everything we need in one place is invaluable. What stands out the most is their dedication to customer support—they truly care about their users’ success. Whether you're a small dealership or a larger operation, DealerCenter is a reliable and efficient tool that will elevate your business. Highly recommended!

良いポイント:

DealerCenter is incredibly intuitive, even for those who are new to dealership management software. The layout is clean, and navigation is straightforward.The platform offers everything you need—inventory management, customer relationship tools, deal structuring, and credit application processing. It's a one-stop-shop that simplifies operations.

改善してほしい点:

While the basic functions are easy to use, some advanced tools require a bit of time to learn. However, DealerCenter provides excellent training resources to help.

Raymond
アメリカのDriver
経理, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Car guy review

5.0 3 か月前

製品を使ってみた感想: I have no problems with DealerCenter I strictly use it for work

良いポイント:

That you upload a vehicle & it’s there immediately for everyone to see

改善してほしい点:

Certain you can’t do on your phone through the app where you mandatory need a desktop which is not convenient

Henry
アメリカのCEO
小売, 自営業
使用期間: 6~12か月
投稿経路

My Best Honest truth

5.0 3 か月前

製品を使ってみた感想: I like it because it makes my new business easier with inventories, sales and expenses updates

良いポイント:

So professional and extremely efficient in response

改善してほしい点:

Is a lot to learn on it. Lol... But as a new user and beginner. Am doing my possible to learn and understand all the features on it.

GEORGE
アメリカのFINANCE
図書館, 11~50人規模の会社
使用期間: 2年以上
投稿経路

EASY TO USE IF YOUR NOT TECH SAVY

5.0 3 か月前

製品を使ってみた感想: 10/10 THE NEW UPDATES BECOME LESS USER FRIENDLY

良いポイント:

EASY TO USE ALL AROUND, YOU CAN NAVIGATE EASY ITS A BEST ONE FOR USING WITH WESTLAKE

改善してほしい点:

THE NEW UPDATES BECOME LESS USER FRIENDLY

Carolina
アメリカのSM
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Positive experience

5.0 2 か月前

製品を使ってみた感想: my overall experience with DealerCenter has been really good. I would recommend the company, and in fact, we still use some of their services.

良いポイント:

Customer service is great and really makes them stand out from other companies.

改善してほしい点:

website designs/ development services, which isn't very customizable.

Vincent
アメリカのPresident
自動車, 2~10人規模の会社
使用期間: 2年以上
投稿経路

DealCenter is a game changer

5.0 3 か月前

製品を使ってみた感想: Very comprehensive with multiple features that we continuously discover.

良いポイント:

DealerCenter does it all. It has become a game changer for our dealership.

改善してほしい点:

Constantly having to login. It logs you off too soon.

JUDITH
アメリカのsales manager
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

EXELLENT APPLICATION

5.0 3 か月前

製品を使ってみた感想: I HAVE BEEN WORKING FOR 3 YEARS WITH DC AND HAS BEEN VERY HELFULL FOR ME.

良いポイント:

WE CAN DO ALL THE PROCESS IN THE SAME DEAL .

改善してほしい点:

ALL THE FUNCTIONS ARE VERY GOOD AND MAKE WORK EASIER.

PERCY
アメリカのOWNER
自動車, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Pretty Good DMS

5.0 3 か月前

製品を使ってみた感想: pretty good, pretty good, I like the way how is integrated with a lot of resources

良いポイント:

everything is online, I like the integration with everything

改善してほしい点:

I believe that the price is too high comparing the other options

Joshua
アメリカのManager
自動車, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

The dealer of centers or the center of dealers?

5.0 3 か月前

製品を使ってみた感想: Overall a great experience I would recommend to other dealers

良いポイント:

Ease of use, friendly customer service, reliability

改善してほしい点:

Still behind in some key features, but they are updating the service daily to include new features. Sometimes less is more! Also, if someone making any sort of dealer service sees this, please quit adding 'dealer' to you name. please and thank you.

MARCOS
アメリカのVehicle Dealer
自動車, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Dealer Center Software Is THE BEST

5.0 10 か月前

良いポイント:

I can submit to multiple lenders at the same time! Frazer is pre historic. compared with dealer cene ter!

改善してほしい点:

no cons, it's the all in one software that helps me run my business day to day

Jason
アメリカのFinance manager
自動車, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great customer service

5.0 3 か月前

製品を使ってみた感想: Great. Fast responses. Got my issues handled quickly

良いポイント:

Knowledge very quick with process. Would recommend

改善してほしい点:

I liked everything. Not long wait time or anything

Charles
アメリカのOWNER OPERATOR
自動車, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Easy process!

4.0 3 か月前

製品を使ってみた感想: Very easy to use, have no issues, Will keep using.

良いポイント:

Easy access to log in and route to where I need to go & simple. Very easy to use.

改善してほしい点:

I do not have any cons at this time. Nothing negative

fayez
アメリカのSales & Finance Manager
自動車, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Wow! Great product, and My rep [sensitive content hidden] is awesome!

5.0 2 年前

製品を使ってみた感想: Amazing! Will continue to use it till the end of time haha

良いポイント:

Wow, Love this program! We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too. We just got an awesome new rep named [sensitive content hidden] and wow, she is great. Shes so patient, calm, imformative and always looking out for our best interest. Her background working for a dealership like ours really makes me feel like she understands our struggles and stress. Highly recommend dealercenter and [sensitive content hidden] . Keep it up guys :)

改善してほしい点:

Sometimes it can get buggy, but I've realized a lot of times it ends up being my own fault as I tend to move way to quickly through things and dont double check my work!

Anna
アメリカのSales Representative
小売, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Great service

5.0 3 か月前

製品を使ってみた感想: It's made things alot easier when following up with customers & making sure everyone is on the same page.

良いポイント:

How it allows me to organize my customers set apps leave notes & make communication alot easier.

改善してほしい点:

I do not like having to log in each time after so long.