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Salesforce Sales Cloudのレビュー

Salesforce Sales Cloudとは

Sales Cloud 360を導入して、成長を促進させましょう。業界トップレベルのCRMプラットフォームで担当者の生産性を向上させる、非常に優れたセールスソリューションです。

Salesforce Sales Cloudの製品詳細

良いポイント:

The dashboard is in every case exceptionally alluring and basic. The interface is delightful and generally has an excellent cost.

改善してほしい点:

There are countless strides to having a total record, so this is definitely not a languid program. In case you will utilize it, focus on utilizing it, in any case, nonsense in, nonsense out.

Salesforce Sales Cloudの評価

評価ポイント

使いやすさ
4.0
カスタマーサービス
4.1
機能
4.4
価格の妥当性
4.0

おすすめ度

8.1/ 10

Salesforce Sales Cloudの総合評価は4.4/5です。 (キャプテラに寄せられた18,767件のレビューより集計)。

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レビューを絞り込む (18,767件)

Cory
Cory
Agent
認証済みLinkedInユーザー
保険, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great CRM

4.0 4 年前
動画プレイヤーで日本語字幕を表示できます
Ana
Ana
ポルトガルのBooking Executive
認証済みLinkedInユーザー
レジャー、旅行、観光, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Epic tool with fascinating tools for sales management.

5.0 2 か月前 新着

製品を使ってみた感想: Salesforce Sales Cloud has given us the most reliable platform for running our sales. It has helped us streamline all our sales activities from leads capturing to closing sales deals with them. With Salesforce Sales Cloud, our sales experience has greatly improved as we are able to close more deals than before.

良いポイント:

Salesforce Sales Cloud is easy to use and the simple user interface it has makes it easy to access all its features. It has a very outstanding reporting feature that provide us with very insightful reports allowing us to understand the performance of our selling activities. Salesforce Sales Cloud also has numerous automations that enable us to automate various selling activities. Its advanced sales analytics allow us to understand our sales trends and to forecast future sales. It also has collaboration tools that enable us to work together during sales.

改善してほしい点:

There is nothing about Salesforce Sales Cloud that has ever disappointed us. We lack anything to dislike about it.

Nityam
Nityam
インドのBusiness Development Associate
認証済みLinkedInユーザー
教育管理, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Best Software for Sales Professionals

5.0 4 か月前

製品を使ってみた感想: it was wonderful for keeping data safe and secure and was easy to understand the UI also

良いポイント:

The User Interface was so good and secondly comparatively other CRM's It was easy to maintain and record the data

改善してほしい点:

Sometimes glitch was the concern and the cost was so high

Jonathan
アメリカのCXO
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Too Complicated and Clunky

2.0 2 週間前 新着

製品を使ってみた感想: I am not overly impressed with Salesforce Sales Cloud. I prefer my previous provider.

良いポイント:

There are a few reports that I find helpful

改善してほしい点:

Its took clunky and complicated. Its really difficult to find information and run reports.

Elizabeth
アメリカのSales and Events Manager
飲食店, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Salesforce average review

3.0 2 か月前 新着

製品を使ってみた感想: Sales Manager at a high end restaurant for 10 years using Salesforce.

良いポイント:

Easy access for users. Helpful for all to navigate.

改善してほしい点:

Too many steps and does not integrate with outlook as easy as other products.

Wannes
ベルギーのCustomer Support Manager
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

powerful tool that helps us grow into our new sales strategy

5.0 2 か月前 新着

製品を使ってみた感想: good. user experience is way better than our previous system

良いポイント:

our company can really customize it to our needs

改善してほしい点:

customization is not that simple and takes quite some effort to develop

Georgia
Georgia
英国のChief Marketing Officer
認証済みLinkedInユーザー
情報技術、情報サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

SFDC is THE CRM. I don't want to use any other.

5.0 2 か月前

製品を使ってみた感想: It helps me manage my function, track my KPIs and build pipeline.

良いポイント:

I live in SFDC every day, in my dashboards, in my reports, with my pipeline.

改善してほしい点:

Inconsequential bits and bobs. Takes time to get it working the way you want it to.

Aiman
Aiman
カナダのHR Coordinator
認証済みLinkedInユーザー
マーケティング、広告, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Convenient Integration into Slack

5.0 4 週間前 新着

製品を使ってみた感想: Overall my experience using the platform has been positive. I haven't had any issues yet and having the integration with Slack allows me to conveniently get notified about any updates regarding our organizations customers.

良いポイント:

What I like most about using Salesforce Sales Cloud is the easy integration with Slack. I'm able to receive notifications with our primary internal comms which I primarly use day to day. This allows me to conviently focus on my work where I don't need to always check Salesforce.

改善してほしい点:

Currently, I have no issue or con with using Salesforce Sales Cloud as it works as expected. I haven't had a problem so far and it serves it's purpose of integrating into Slack and allowing me to easily check our customer accounts and their ARR.

Ramnath
Ramnath
インドのAccount Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

CRM System for Sales automation

5.0 2 週間前 新着

製品を使ってみた感想: overall i am using this software from last 6 months, we opted for 10 users licenses, previously we were not using any other crm systems, now after using Salesforce we auotmated the task and sales automation also able to gather all our leads and contact information at one place which is helping us tracking all our contacts. also lead management is quiet easier it gave you notification when any new lead came to system from digital campaigns etc. by using this crm our business is reaching new heights and able to increase our sales conversion ratio by 60%. definitely its a very good crm system

良いポイント:

i liked sales automation where it automates the repetitive tasks such as remainders and followups and lead prioritization functionality i really liked it. which is saving a lot of time of mine

改善してほしい点:

learning curve is very high, due to more number of features and customizations. per user License cost is also high as compared to other CRM provider in the market.

Amy
Amy
アメリカのEnergy coordinator
認証済みLinkedInユーザー
環境サービス, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Just made the switch for the better,

5.0 4 週間前 新着

製品を使ってみた感想: We just switched to this program in my office. Like I said learning curve. But we are all starting from scratch and we are taking training and also learning from Trial and error.

良いポイント:

The ability to keep everything you need in once software program. Inventory, work orders, job assignments, etc.

改善してほしい点:

There is a learning curve but with proper training it’s easy peezy

Katja
Katja
アメリカのEmployer Relations Manager
認証済みLinkedInユーザー
高等教育, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Good product, needs compatibility work

4.0 2 か月前 新着

製品を使ってみた感想: Salesforce has been a great tool for my work but it could use some improvements when it comes to talking with other software.

良いポイント:

It's an easy way to keep track of all constituents.

改善してほしい点:

The inability to link it with another key software I use.

Joseph
アメリカのVP of Global Sales
金融サービス, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Take your sales processes to the nect level

5.0 5 か月前

製品を使ってみた感想: I love using Salesforce Sales cloud for all my sales peocesses and also for my team of sales executives to keep track and help them achieve thier sales goals.

良いポイント:

The ability to manage my sales pipline ane my prospect pipeline to keep track of all my client book of business and all the information about my book of business which is worth 5.9 million dollars of business

改善してほしい点:

I really dont see what I like least about Salesforce

Delicia
アメリカのCommunity Specialist
マーケティング、広告, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Salesforce Cloud among top 5

5.0 4 か月前

製品を使ってみた感想: Overall great experience and customer service is excellent and willing to help you find your needs and they are also great at following up.

良いポイント:

Salesforce has a lot of great options as far as entering information adding unique fields and making it specific to your needs as well you can also use this across all devices. Laptop to phone to iPad.

改善してほしい点:

Some fields are tricky and have specific questions that need to be answered before moving to the next field. sometimes those are not highlighted and takes time to find area of particular needs.

Daljeet
カナダのMarketing Manager
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great CRM with Easy Access

5.0 5 か月前

製品を使ってみた感想: Salesforce Sales Cloud has been an excellent tool for our business. It has improved our sales efficiency, helped us better understand our customer base, and ultimately contributed to increased revenue. Despite the initial learning curve, once you get the hang of it, the platform becomes an indispensable part of managing customer relationships and driving sales success.

良いポイント:

What I appreciate the most about Salesforce Sales Cloud is its comprehensive functionality that integrates seamlessly with various departments. The CRM is incredibly customizable, allowing my team to tailor workflows and reports to meet specific business needs. The automation features have significantly reduced manual work, and the detailed analytics offer valuable insights into customer behavior and sales trends.

改善してほしい点:

One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair amount of time and training. Additionally, some of the advanced features can be a bit costly, especially for smaller businesses.

Arpit
インドのIT Consultant
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Powerful CRM for Driving Sales Growth

5.0 3 か月前

製品を使ってみた感想: Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management.
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.

良いポイント:

Salesforce Sales Cloud helps in lead management, AI-driven information, and customizable dashboards which help sales teams to prioritize and close deals with our clients.

改善してほしい点:

Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller businesses with low budgets

Rui
ポルトガルのKey Account Manager
コンピュータ・ネットワーク, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Salesforce Sales - To manage all the information related to your Accounts

5.0 5 か月前

製品を使ってみた感想: After some time getting around and knowing the tool, it became my "single point" to manage my portfolio of Accounts.
I could find all the information about my Accounts, develop business plans or understanding how many times a Customer had interacted with my company.
It provide me with a 360º view of my customers.

良いポイント:

The huge range of options with that you can personalize SalesForce Sales Cloud. How you can deploy a stable solution to your salesforce teams, worldwide, allowing global companies to align their "way of work" across all the geographies. As an example, it allows companies to use it just as a CRM or even as CRM plus, track open tickets related to their accounts, manage bids and contracts negotiations (even between internal teams).

改善してほしい点:

Having so many options to customize, giving you the possibility of interconnecting information from several teams, in one huge CRM tool - relating it to your Accounts, has the negative aspect of having to much information on the same tool. This leads to some difficulty handling and supporting the users, across the several tabs of information available. And to some complexity for the users to navigate around all the info of one specific Account. Salesforce has done their best to facilitate this, and avoid the outcome of "too much information in one place", for the end-users to access.

Eunho
韓国のsales
物流、サプライチェーン, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Essential software for the sales team

5.0 5 か月前

製品を使ってみた感想: Overall, I think it’s a very satisfactory program. The difference between using and not using Salesforce in the sales team is very significant. It helps in organizing processes and results clearly and assists in working systematically.

良いポイント:

Above all, the biggest advantage is the ability to customize fields according to the needs of the sales organization. As the sales processes changed and the organization expanded, there were many additional processes to incorporate. Despite this, there are many features that can fully cover these needs, which has been very helpful for our work. Additionally, the ability to create a wide variety of reports is another advantage. This has been extremely useful in identifying the causes of poor sales and finding ways to improve sales performance.

改善してほしい点:

The complexity is very high, so it is quite challenging to set up new processes. We often seek help through Trailblazer and refer to what others have created, but it is still very difficult to configure without specialized knowledge.

Alfiya
インドのSoftware Engineer
コンピュータ、ネットワーク・セキュリティ, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Salesforce Sales Cloud - working experience at Builder.ai

5.0 6 か月前

製品を使ってみた感想: I was in the backend team where the data from front end of potential customers used to come, this data was upsync to the salesforce cloud in a refined form. I could see data reflecting and transforming into graphical charts for better visualisation. It also have this email functionality for triggering notifications

良いポイント:

I like the visuals- graphical representation, the automated process of email triggering for potential leads. It has a tailor made calendar for scheduling meetings, transcripts support etc

改善してほしい点:

The costing, initial setup and maintenance is high. Not so easy to grasp at a glance

Harsh
インドのSalesforce developer
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Salesforce sales cloud is very helpful for businesses.

4.0 7 か月前

製品を使ってみた感想: My overall experience with salesforce salesforce cloud is good. It provides multiple ways for customization and implementation. We can easily and securely connect the salesforce sales cloud with other cloud or third-party applications. It provides standard and custom ways to build business automation. It has multiple data import and export tools. We can analyze data using salesforce reports and dashboards.

良いポイント:

Salesforce sales cloud keeps data aggregated which helps to grow the business. We can get the leads by using powerful looks like web-to-lead and email-to-lead. Once leads are qualified we can convert those leads to accounts and contacts easily. Salesforce sales cloud provides different automation to make business automated.

改善してほしい点:

Salesforce sales cloud is a very strong platform but it is very expensive for small and medium-sized businesses.

Danillo
アメリカのManager
銀行, 201~500人規模の会社
使用期間: 1年以上
投稿経路

It is worth it!

4.0 3 か月前

製品を使ってみた感想: Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party applications. While the platform comes with a steep learning curve and significant costs, its flexibility and extensive features make it a worthy investment for businesses ready to dive in fully.

良いポイント:

Their powerful CRM capabilities are beyond any other similar system out there. The ability to customize it to meet our needs and automate a lot of the workflows are key points that lead me to enjoy using this product.

改善してほしい点:

It is on the pricier side of the spectrum. Setting it up and customizing it can be complex, so it is important to learn the product beforehand and performing some trial and error.

Noer Iman Drestha
Noer Iman Drestha
インドネシアのUI UX Designer
認証済みLinkedInユーザー
デザイン, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Salesforce Sales Cloud: Streamlining Project Dynamics

5.0 12 か月前

製品を使ってみた感想: Salesforce Sales Cloud is a powerful tool for optimizing sales processes, despite initial learning curves and customization requirements.

良いポイント:

Salesforce Sales Cloud offers robust sales automation, insightful analytics, and seamless integration.

改善してほしい点:

It can be complex for new users and may require additional customization for specific business needs.

Shashank
Shashank
アラブ首長国連邦のHead of Marketing
認証済みLinkedInユーザー
金融サービス, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Mature System for large organization

4.0 7 か月前

製品を使ってみた感想: It is ensuring to use versatile business system. It has all the features needed by organization for optimal business analytics and forecast

良いポイント:

Lots of features Mature and evolved system Established knowledbase and online help available Ready support and experts available

改善してほしい点:

Expensive Legacy system Ease of use / navigation Maintanance is expensive

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

The "One Stop Shop" for All Things CRM and Sales Management

5.0 9 か月前

良いポイント:

Salesforce is a Goliath in their own right and a heavyweight within the CRM category. I've worked with other tools, such as Hubspot, but no one can perform true CRM like Salesforce does on a daily basis. I integrate Salesforce with Salesloft and that combo together makes tracking my 2,000+ customers an absolute breeze. All activities flow back and forth between the 2 tools so I can stay up to date on all activities being perform on the account. This makes managing the customer experience more mature and positively reflects on us in how we operate our business.

改善してほしい点:

While Salesforce Sales Cloud is as flexible as "flexible" comes, that can be a 2 edged sword. Our current Salesforce instance heavily leverages most capabilities that Salesforce offers, which makes it difficult to run reports when not all data objects can be accessible within one report. I end up having to run multiple reports and then consolidate the reports to drive the insights I'm looking for.

Aaron
アメリカのArea Director
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Salesforce is a Top Tool for Work across Large Teams!

5.0 3 か月前

良いポイント:

The convenience and use across large teams

改善してほしい点:

The learning curve is steep. Some processes take a bit of time to master

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Works okay, if LATENCY does not exist

4.0 3 か月前

製品を使ってみた感想: Maybe I am used to the latency issue, it sucks but you have to get used to it since most of my work are in Salesforce; it's still helpful to use. but overall it's very usable.

良いポイント:

It's customizable. The feature where you are allowed to make your own report and customize your own page depending on your needs it's really helpful.

改善してほしい点:

The LATENCY. It really sucks, sometimes some of the information would not load, would be stuck on the screen or does not respond.

Dina
Dina
セルビアのDirector of Data-Driven Product
認証済みLinkedInユーザー
情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

The best solution in the market if you know how!

5.0 5 か月前

製品を使ってみた感想: Very, very pleased and satisfied in almost 5 years of usage!

良いポイント:

Level of customizing the platform and adjusting it to the business needs is awesome! Intuitive but sometimes challenging, never disappoints though! Loving the dashboards and integration capabilities!

改善してほしい点:

Due to complexity, sometimes it's tricky to figure out how to implement something and it has its own limitations in reporting, for example. It's more on the expensive side.