キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Microsoft 365とは

統合されたアプリケーション・スイートには、インターネットを介して24時間年中無休でアクセスできる、メール、カレンダー、アドレス帳が含まれています。

Microsoft 365の製品詳細

良いポイント:

Has multiple products I use daily, never gets outdated like my prior office packages, great customer support and easy to install on multiple computers.

改善してほしい点:

Some of the new features and processes are confusing and hard to understand. The system can often run slow and crash and be problematic.

Microsoft 365の評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.3
機能
4.6
価格の妥当性
4.3

おすすめ度

8.7/ 10

Microsoft 365の総合評価は4.6/5です。 (キャプテラに寄せられた13,857件のレビューより集計)。

Microsoft 365を使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (13,857件)

Andrew
Andrew
VP, Group Benefits
認証済みLinkedInユーザー
保険, 11~50人規模の会社
使用期間: Unspecified
投稿経路

Microsoft 365 User Review

4.0 3 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
再生可能エネルギー、環境, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

ビジネス資料のベンチマークであり、案件管理など生産性向上にも資するソフト

5.0 2 年前

製品を使ってみた感想: Microsoft 365は、資料作成のソフトとして必須という点では文句なしに優れた性能を持っています。しかし、Outlookの使いづらさには悩まされます。メーラーを別のものに切り替えるといった運用も考えられますが、Microsoft365の連携機能を最大限活用することを前提とすると組織の教育を重視するかの選択となります。また、Teamsの導入により、社内のやり取りや案件管理の機能が大幅に向上した点は評価できます。

良いポイント:

Microsoft365の中でも特にドキュメント作成機能は、優れた機能です。まず、オフライン環境でも作業が可能なため、ネットワークに接続できない場所でも作業ができるという利点があります。また、様々な資料をきれいに作成することができ、プレゼンテーションやレポート作成など、ビジネスシーンで必要なドキュメントを効率的に作成することができます。さらに、他社でも基本的に導入されているソフトであることからデータ共有も可能であり、チームでの作業にも適していると考えられます。また、Microsoft365の導入が大変しやすいです。まず、1ライセンスごとに購入が容易であり、必要なライセンスの数だけ購入することができます。また、管理者画面が分かりやすく、アカウントの管理が容易であるため、ITスキルが不十分なユーザーでも導入がスムーズに行えます。さらに、アカウントによって別のプランを割り当てることが可能であるため、各ユーザーに必要な機能やアプリを割り当てることができます。また、ユーザー側もマイページから割り当てられたプランに対応したソフトを一括インストールすることができるため、導入作業が容易になります。

改善してほしい点:

Microsoft365は優れたクラウドソフトウェアの一つですが、改善してほしい点もあります。まず、プランが細分化されており、組織に合わせた最適なプランを選択できる一方で、新規加入やプラン変更などではどのプランを選ぶべきか分かりづらいという課題があります。また、Outlookはメール機能以外にも多種多様な機能が含まれており、使い方が分かりづらく組織全体が一定レベル以上で効率的な運用するということがしづらいです。プラン選択においてはベンダーなどに相談することができれば解決することができると思います。また、Outlookの使い勝手を向上させるために、操作方法が分かりやすくなるようなチュートリアルや、使い方を紹介するドキュメントの充実している組織やそういった支援が受けられる前提で導入するといった工夫も必要になるかと思います。

Tsunghan
日本のエンジニア
機械・産業工学, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

有能、ただし有能すぎて値段も高くなっている

5.0 2 年前

製品を使ってみた感想: データの整理、書類作成、ファイル管理、オンライン会議など、様々な場面で利用できるため、作業性の高い素晴らしい製品だと考える。

良いポイント:

各office製品とのコラボレーションができることがすべらしい。またクラウド技術を利用することで、PC、場所などに拘らず、どこでも作業できることについてはかなりの好印象。

改善してほしい点:

多機能の故、ほとんど利用していない、利用方法がわからない機能がいっぱいある。利用頻度の少ない機能を減らし、購入価格をより低く設定できればよりいいと思う。

孝広
日本の会社員
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Microsoft 365に関するレビュー

5.0 2 年前

製品を使ってみた感想: Teams・PowerPlatform等、作業者の業務効率化・テレワークの推進に大きく寄与しており、欠かせないものとなっています。

良いポイント:

PowerPlatformが無償で多くの機能が利用でき、EUC実現に大きく寄与していること

改善してほしい点:

クラウドなので仕方ないが全面障害となると仕事にならずに困ります。

匿名レビュアー
土木工学, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Microsoftの信頼性と使用性の高さが魅力

4.0 2 年前

製品を使ってみた感想: 幅広い機能と操作性の良さから、Microsoft 365無しの仕事は考えられないし、無理だと思う。ビジネスにおいて、そのくらい必需品です。

良いポイント:

メールで会議を設定することができ、スケジュール管理が簡単。また、チームでスケジュールを共有出来るところ。teamsとも連携出来ていて、web会議も簡単に出来るところ。

改善してほしい点:

2023/01/25にも有りましたが、通信障害がたまに起きるところ

和人
日本の会社員
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

アカウント

3.0 2 年前

良いポイント:

サポートの品質は高いと思います。困ったことに対して結果として解決がされます

改善してほしい点:

365だけではないと思いますが、アカウントの考え方が複雑すぎて使いづらい。法人用アカウント、個人用アカウント、わからない場合は新規で作成するように仕向けられるなど、アカウントの乱立が原因で、何が正しいのかわからなくなることが多い

Manuel
Manuel
スペインのCISO
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Good enough overall, but expensive and complicated management

4.0 10 か月前

製品を使ってみた感想: Improving the search feature would indeed be a significant enhancement. For administrators, maintaining an orderly structure with clear and stable admin panels is crucial. It streamlines their tasks and ensures efficient management.

良いポイント:

The tool’s integration with data and information management is excellent. As a leader, it’s easy to use because you’ve been using it for many, many years, and everyone else uses it too.

改善してほしい点:

For administrators, it’s a nightmare. Every month, M365 developers change dashboards and configuration panel, names and locations. It’s common to find two versions (old and new) with different features, options, names, and locations.

Edmund
英国のInfrastructure Engineer
教育管理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Brilliant tool for a modern business

5.0 先月 新着

製品を使ってみた感想: We are utterly depending on 365 for our School to run.

良いポイント:

Microsoft 365 is in every aspect of our systems and has a comprehensive package of defensive technologies to keep us safe.

改善してほしい点:

The licensing can be very complicated and sometimes the documentation from Microsoft does not keep up with their fast pace enviroment.

Marni
アメリカのVP OF BUSINESS DEVELOPMENT
デザイン, 11~50人規模の会社
使用期間: 2年以上
投稿経路

TERRIBLE CUSTOMER SERVICE....OR LACK THERE OF!

1.0 2 週間前 新着

製品を使ってみた感想: TERRIBLE. I CAN NOT EVEN DISCUSS MY SUBSCRIPTION OR WHO IS USING IT. TERRIBLE CUSTOMER SERVICE.

良いポイント:

EASY TO NAVIGATE THE PROGRAM, BUT I HOPE YOU NEVER NEED CUSTOMER SERVICE

改善してほしい点:

I HAVE TRIED EVERYTHING TO GET A LIVE PERSON TO DISCUSS MY LICENSES AND WHO IS ON THEM AND NO LUCK. THEY HAVE A LINK THAT TAKES YOU TO ADDING NEW LICENSES OR YOU IT HANGS UP ON YOU IF YOU ASK FOR A LIVE PERSON. FRUSTRATING!

Aaron
アメリカのCEO
非営利団体運営, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Unquestionably the best business productivity suite out there

5.0 2 か月前

良いポイント:

Hands down Microsoft 365 is THE BEST business productivity suite on the market. Incredible array of functionality and integrations that can be customized for literally any size business in any sector. The core products (Sharepoint, Outlook, Teams, Word, Excel) work seamlessly with an ever growing list of very useful add ons (Forms, Lists, Loop, etc.).

改善してほしい点:

Because there is so much to the suite, it is hard to keep up with all the available offerings as new products have a learning curve period. Microsoft also rolls out a lot of updates, and sometimes they do something you don't like that can be hard to undo. But usually it is for the best eventually. Having a strong IT support team is critical for complex organizations.

Brittany
アメリカのDesktop Support Technician
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Microsoft 365 Melds Multipurpose Masterpieces

5.0 3 週間前 新着

製品を使ってみた感想: Overall, Microsoft 365 has significantly positively impacted my job performance. I am able to sign into any device I need to and work on the same material.

良いポイント:

Microsoft 365 has helped me manage my work seamlessly over multiple different devices. I love that I can sign into a personal account as well as a business account in the same application.

改善してほしい点:

Microsoft 365 updates are painful, however, the reason is understandable, I applaud Microsoft for upping their game in recent years and focusing on security risks.

Albert
アメリカのIT Administrator
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Access Your Files Everywhere

4.0 3 週間前 新着

製品を使ってみた感想: Overall, I was happy with how everything works well together. Excel to word, creating power points all seamless.

良いポイント:

I appreciate the ability to use this on any computer I may be on. I can see my files from anywhere edit them and save. The variety of features is also impressive, and it works seamlessly in Windows.

改善してほしい点:

When transitioning on one device from the online to an installed version I had issue with finding my files. I may have done this incorrectly but should have been an easier transition

Shamatha
アメリカのOFFICE MANAGER
個人および家族向けサービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Flexible, Reliable Applications

5.0 先週 新着

製品を使ってみた感想: Excellent product that I use every day and support our staff of over 40 people. It is reliable and for the most part have found the support team to be responsive and efficient.

良いポイント:

Flexibility, online access to Suite of applications such as Word, Excel, Powerpoint.

改善してほしい点:

For the most part, the support team is helpful, however I've had a few times that it was difficult to understand the technician who had a strong accent.

Dhaval
アメリカのAssociate Electrical Engineer
防衛、宇宙, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Microsoft 365 has wonderful features like OneNote for productivity

5.0 先週 新着

製品を使ってみた感想: Overall, I enjoy using Microsoft 365 for the OneNote, as well as for managing tasks with it. I make sure to note down any important details to revisit later on. The program does a great job in saving my data.

良いポイント:

I like how Microsoft 365 has the OneNote feature. I use this a lot at work, as well as in school, to share notes, as well as view them from others. I really like how organized the program is, where the tabs available can be used to adjust the different windows/pages.

改善してほしい点:

I don't like that there is a small delay on the program, where if someone types something and I am viewing it, it takes some time for it to load completely. However, it eventually does load, so that's not a very big issue.

認証済みレビュアー
認証済みLinkedInユーザー
人材, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

365 days a week

4.0 先月 新着

製品を使ってみた感想: It has been efficient for my school years and my business

良いポイント:

It has been effective for my business and education over years

改善してほしい点:

The price can be lofty especially when you get the premium version

Royce
アメリカのCustomer Support Rep
認証済みLinkedInユーザー
家電製品, 自営業
使用期間: 1~5か月
投稿経路

Microsoft 365 Sucks

3.0 4 週間前 新着

製品を使ってみた感想: I felt it wasn't easier friendly I feel like I wasted a bunch of money when I could have been using Google all the time Without having to pay anything

良いポイント:

Yeah I used Microsoft 365 a while back it was okay.I wasn't thrilled with it I paid for it for about I don't know about 6 months

改善してほしい点:

Having to log in all the time and it seems like I had trouble with the passwords constantly I switched to Google it didn't cost me a thing and it works better for me than it did then Microsoft 365 I love Google Docs and I also love Google SheetsThe best part is I don't have to pay for itAnd I don't have to log into it all the time cause I have to do with your sign into my email and there it is login I don't care about passwords sorry Microsoft

匿名レビュアー
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

A well-rounded solution for all the business needs of a company

4.0 5 か月前

製品を使ってみた感想: Microsoft 365 is the most universal business solution both for SMEs and big corporations as it removes the burden for the IT needs of the organisation.

良いポイント:

The seamless integration across all business platforms: email - calendar - document editing/handling - cloud storage.

改善してほしい点:

The not-so-seamless integration on Apple devices.

Shaun
オーストラリアのAccountant
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Microsoft 365

5.0 6 か月前

製品を使ってみた感想: During the time I used Microsoft 365, I felt I needed the advanced features and application offerings that it provided. However, in hindsight, I can see that, apart from Microsoft's continued dominance in its office application products, other software companies can equal what Microsoft offers.

良いポイント:

Once the administration side has been navigated and Microsoft 365 is installed correctly, it is an excellent product and allows you to work on and collaborate on a very wide variety of projects.

改善してほしい点:

Microsoft 365 has a steep learning curve to navigate with user setup and account control. Support is available. However, support staff tend to talk down to you and don't tolerate non-initiated Microsoft users easily.

Alex
英国のManaging Director
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Office 365 breeds collaboration

3.0 3 か月前

製品を使ってみた感想: Very good generally. You can be confident with what you are getting with a Microsoft product and its helped us with our hybrid/remote working setup.

良いポイント:

I love the collaboration of the microsoft product suite. Sharing documents online with the team and all working off the same version and editing it live is so much better than everyone working off different local documents. We use the whole suite, from Teams, sharepoint, OneDrive. It simplifies the experience and makes it very easy within the business to manage.

改善してほしい点:

The Teams product is very buggy in my opinion. We have had so many experiences in the business of peoples computers crashing or not being able to perform well when using Teams. Which compared to Slack and Hipchat before that from a chat tool perspective is crazy.

Daniel
英国のAdmin assistant
公共施設, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Microsoft 365 a good all rounder software

5.0 10 か月前

製品を使ってみた感想: A great all rounder piece of software that is sophisticated enough for data analysis whilst being great for everyday documents. The various programmes available within the package and the templates available free to download are great

良いポイント:

Compared to the like of rival companies like G-Suite Microsoft really delivers with their superior GUI and easy of use, the layout has been incredibly thought out and is well worth the license fee in my honest opinion

改善してほしい点:

The cost is a little steep for each license and can deter companies from choosing this over rivals free options, in time if the price of the package was majorly reduced this may entice others to utilise this software more widely.

Brent
アメリカのManager
教育管理, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Microsoft 365 - Great for 261

4.0 3 か月前

製品を使ってみた感想: 365 was a mainstay in my office work for 6 years. It worked well and utilized the cloud wonderfully, but it stagnated over time. Outside of excel, it seemed as though other programs offered better solutions.

良いポイント:

We initially chose this as it was a cloud-based solution and it was the standard. We liked the compatibility with legacy files, the affordability, the storage, and the ease of working with the system.

改善してほしい点:

It had some clunky elements and eventually, the products just didn't innovate enough.

William
アメリカのowner
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Essencial platform for daily work and personal use

5.0 3 か月前

製品を使ってみた感想: Overall, my experience with Microsoft 365 has been great. It's easy to use, keeps everything organized, and is perfect for collaboration.

良いポイント:

I like how Microsoft 365 keeps everything in one place from Word, Excel, Teams and makes it easy to access and collaborate on documents from anywhere.

改善してほしい点:

I find the occasional updates and changes to the interface a bit disruptive.

Rachel
オーストラリアのHuman Resources
医療機器, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Good quality software but Google has similar for free

4.0 6 か月前

製品を使ってみた感想: Microsoft 365 apps are very easy to use but paying $109 per year for one account or $139 per year for a family account did not seem worth it for us. I use Google instead. I'm not using complex Excel formulas so Google Sheets work well for me. I can also live without Teams as Google has a messaging function and using Google Meet works well and for free.

良いポイント:

I use Microsoft 365 at work and for personal use. I'm always using Excel, Word, Teams or OneNote and I'll be a champion of Microsoft 365 anytime because I'm not paying for this privilege. My employer is. Although I do prefer Google apps as you'll never lose your work. It's all being saved to Google Drive. We don't have OneDrive at work or SharePoint which may make saving your work easier.

改善してほしい点:

I find the cost of Microsoft 365 Personal to not be value for money. I've cancelled my subscription and instead use Google Docs, Sheets, Slides and Drive for my personal word processing and budgeting needs. With Drive, I have an amount of free space with my account, which I have not exceeded. I have 365 on my work laptop so if I need Word I'll use it on that device. Depending on your requirements, 365 might be worth purchasing but for me it hasn't been. 365 was also very confused when I'm signing in with one account (work vs school account), which led to Forms not working, but this issue seems to be working.

Avery
オーストラリアのRecruiter
人材派遣、人材紹介, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

A Valuable Tool

5.0 6 か月前

製品を使ってみた感想: I first came across it when my uni provided it to their students. I didn't fully appreciate it though until I joined my current workplace where we use it exclusively.
I primarily use Teams, Excel and Word.

良いポイント:

The ability to sync and access files across devices. Obviously the individual programs are fantastic. I use Excel and Word almost daily and can't imagine using a different option.

改善してほしい点:

To be honest I haven't actually found anything that I actively didn't like yet.

Pereira
ポルトガルのInformatics Engineer
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Flexible, perfect fit solutions with all the desktop apps for our business

5.0 6 か月前

製品を使ってみた感想: We actually got to know about Microsoft 365 from a colleague. We have been on the advantage edge because we always access the latest versions of the software that is both features and security patches

良いポイント:

It is obvious that most suites such as Microsoft 365 are so expensive but with this one we only pay per user and for only what we are using instead of paying thousands for the entire software version. Microsoft 365 gives me the convenience and flexibility of working from anywhere as long as I have internet connectivity. I access my email, files , Word and Excel from any device. We are no longer tied up to our office space and desks. We start in touch as a team via Ms teams, file sharing , video calls and chats which enable us collaborate productively. Microsoft 365 has impressive security and backup features that eliminates the risk of losing documents, enable us to share files securely , detect breaches and prevent unauthorized access of data

改善してほしい点:

In as much as Microsoft 365 delivers exemplary functionality there is still a room for improvement in it's integration with other tools. It only integrates beautiful with Microsoft products whereas with the other tools it is messy and cumbersome

Meegan
アメリカのEducator
教育管理, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Must-Have Software!

5.0 5 か月前

製品を使ってみた感想: My overall experience with Microsoft 365 has been positive. The software is great for single or multiple users. It's a must-have for teachers and students. Instead of having multiple programs installed on your PC, Microsoft 365 gives you everything in one package.

良いポイント:

I have been using Microsoft 365 for the past 5 or so years. It's a great program that includes Word, PowerPoint, Excel, and so many more. I like that I'm not required to download each program within 365 on my PC. If you're low on storage space, this is exactly what you need. As long as you have an internet browser, you can access everything Microsoft 365 provides. I also like that you can download 365 on multiple PCs with one account. If you use multiple devices, you don't have to buy a subscription for each one. Microsoft 365 also automatically saves your work in case you lose power or the internet. You can easily start a project on one device and pick right up on another. I like the ability to share your work and allow others to make changes or add to your project. This is great for teachers. If a student is working on an assignment, the teacher can view what they are working on and give them comments in real-time.

改善してほしい点:

I have been using Microsoft 365 for a few years now and I have never had any problems. Everything has worked flawlessly.