キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

authorize.netとは

対面、オンライン、および電話で行われる支払いの管理を支援する、ビジネス向けのクラウド・ベースのPOSソリューション。

authorize.netの製品詳細

良いポイント:

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

改善してほしい点:

There is no text to pay feature. Right now we can only email invoices.

authorize.netの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.3
機能
4.3
価格の妥当性
4.3

おすすめ度

8.0/10

authorize.netの総合評価は4.4/5です。 (キャプテラに寄せられた175件のレビューより集計)。

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レビューを絞り込む (175件)

Nipon
Nipon
バングラデシュのExecutive Director
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

They are still providing the best card processing services for websites & online shops!

5.0 2 年前

製品を使ってみた感想: Great! I call them the universal card processor for almost every sort of business

良いポイント:

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

改善してほしい点:

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Joe
アメリカのMarketer
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

A Bit Dated, But Functional

4.0 3 年前

製品を使ってみた感想: Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

良いポイント:

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

改善してほしい点:

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Tammy
カナダのFOH Manager
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

This system is Ok

4.0 先週 新着

良いポイント:

That you can go in and search specifically by name on someone who has paid

改善してほしい点:

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Josh
Josh
アメリカのManaging Member
認証済みLinkedInユーザー
Eラーニング, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Slow Payments, Convoluted Explanations for Account Use

3.0 2 年前

製品を使ってみた感想: Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

良いポイント:

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

改善してほしい点:

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Falak
カナダのNetwork Administrator
インターネット, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Very Convenient payment processing for customers and merchants

5.0 4 週間前 新着

良いポイント:

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

改善してほしい点:

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Micheal
アメリカのMarketing Director
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

authorize.net: An Easy to Deploy Billing Software

5.0 3 週間前 新着

良いポイント:

The capabilities of authorize.net are excellent. authorize.net helps us automate our billing. authorize.net is the best.

改善してほしい点:

No dislikes for authorize.net. authorize.net is the best.

Bradley
カナダのMarketing Director
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great compliance tool for pro users...

4.0 2 か月前

良いポイント:

Ease of setup and integration with existing web platforms.

改善してほしい点:

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Charline
アメリカのOwy
ホスピタリティ, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great customer service

5.0 2 か月前 新着

良いポイント:

Great customer service, helpful on the phone!

改善してほしい点:

None so far, been a new user recently. No complaints yet

Pedro
Pedro
ポルトガルのCEO
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

It's good and it works

4.0 先月 新着

良いポイント:

It's easy to use and to integrate with ecommerce solutions

改善してほしい点:

Not that cheap for micro businesses that deal with micro values

Matthew
アメリカのOwner - Instructor
プロフェッショナル・トレーニング、コーチング, 自営業
使用期間: 1年以上
投稿経路

Triple Seven Jiu Jitsu - Authorize.net

5.0 3 週間前 新着

良いポイント:

Ease of use - processes quickly. Functionality.

改善してほしい点:

Nothing I think it great for my business.

Candice
アメリカのSenior Office Administrator
建設, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

The most affordable payment processing option out there!

5.0 11 か月前

良いポイント:

The fees are a fraction of some competitors, but the software works seamlessly

改善してほしい点:

I can't think of anything I dislike. It really is awesome software.

Corinne
アメリカのDevelopment Manager
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Adequate Payment Gateway

5.0 3 年前

製品を使ってみた感想: Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

良いポイント:

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

改善してほしい点:

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Brittany
Brittany
アメリカのDirector of Account Management
マーケティング、広告, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Easy to use and safe!

5.0 4 年前

良いポイント:

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

改善してほしい点:

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

認証済みレビュアー
認証済みLinkedInユーザー
スポーツ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Authorize.net Review

5.0 5 年前

製品を使ってみた感想: Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

良いポイント:

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

改善してほしい点:

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Daniel
英国のBusiness Development Manager
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Competent platform, but falling quickly out of date

3.0 4 年前

製品を使ってみた感想: We have had a successful number of years using authorize.net, and it has made a great alternative to other payment gateways that we've used. However in recent months we've been feeling the limitations of the platform, and so we're now looking at migrating.

良いポイント:

Authorize.net have a great range of features such as subscription, storing customer data, email notifications for payments made. This suite of features is essential for the day to day running of our business. Vastly improved customer support.

改善してほしい点:

Payments take a long time to clear. The UI of the authorize.net seems very dated and is clunky to use.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

We've relied on Authorize.Net for over 10 years

5.0 5 年前

製品を使ってみた感想: We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.

良いポイント:

Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.

改善してほしい点:

I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

Jessica
Jessica
アメリカのOperations Director
医療機器, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Authorize for Small Businesses

5.0 5 年前

良いポイント:

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

改善してほしい点:

Nothing. We have been very pleased with this software.

Dawn
アメリカのAssistant
使用期間: 2年以上
投稿経路

Simple for transactions from desktop or mobile

5.0 6 年前

良いポイント:

We use authorize.net from our desktop pcs and in the field for our technicians. The administrator features are really good. Being able to make reports and authorize devices in a breeze. And for simple card entry it is pretty straightforward.

改善してほしい点:

I wish there was a section that just was labeled "recent transactions" so you did not have to go through editing dates and menus. Also, it would be great to see emails of customers after your have sent the receipts.

michael
アメリカのmanager
教育管理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

I like using this application because of it's ease of use.

5.0 6 年前

製品を使ってみた感想: Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

良いポイント:

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

改善してほしい点:

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Sharon
アメリカのCEO
ホスピタリティ, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Excellent for online bookings

5.0 3 年前

製品を使ってみた感想: A great tool that enables our business. We love it.

良いポイント:

I love how simple the tool is to process payments online. Our customers often express their distrust in online systems when booking with credit card systems they don't trust. Authorize.net enables us to install that trust in our business and also enables us to process all types of card payments, reducing our churn figures that come with physical bookings.

改善してほしい点:

Can be difficult to navigate, especially on mobile. We have also had some fraudulent transactions that the system did not notify us of.

認証済みレビュアー
認証済みLinkedInユーザー
銀行, 201~500人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

Integrated with a shopping cart program

5.0 6 年前

良いポイント:

We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

改善してほしい点:

Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

認証済みレビュアー
認証済みLinkedInユーザー
政府機関, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Reliable payment processing

4.0 5 年前

製品を使ってみた感想: We use Authorize.net as payment processor in 3 different applications that we use to accept credit card payments. Their API is compatible with the different software and is reliable without downtime.

良いポイント:

Authorize.net is compatible with all of the different cashiering software that we use. It is reliable and I don't know of any outages or problems processing cards or transactions. It is easy to create an account and get started.

改善してほしい点:

It can be difficult to understand how to setup and use their API if you are doing your own programing and their admin website is not that easy to use when changing settings on your account. They are often changing their API for increased security but that comes with the inconvenience of reprogramming your API interface.

K.C.
アメリカのSr. AR Specialist
使用期間: 2年以上
投稿経路

Get's the Job Done

5.0 7 年前

良いポイント:

I have used Authorize.Net for about 2 years now and I have rarely ran into any problems. I love the clean format and it's easy to get the job done. I would recommend this product.

改善してほしい点:

The interface of Authorize.Net hasn't changed in the 2 years I've used the software. So I'd say my only request to improve the software is add some cool new features every once in a while.

Joel
アメリカのHead Admissions Coach
Eラーニング, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Company Focused Software!

5.0 7 年前

製品を使ってみた感想: Light University Online has been using Authorize for the last 5 years and we have been very happy with their program and focused on any customization needed for our company. The integrations that we need, reports, and user-friendly services for sales are perfect for our daily income.

良いポイント:

Integrations for customization needed for our services.

改善してほしい点:

Archive dates of transactions going back later and import of data from other software.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Works great...until it doesn't...

3.0 5 年前

製品を使ってみた感想: Customer support is fairly competent but several were smug. And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful. Never saying anything overtly negative, but just bad attitudes and not treating people like valued customers.

良いポイント:

Competitive rates. Set up was relatively smooth,.

改善してほしい点:

1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!).