キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

authorize.netとは

対面、オンライン、および電話で行われる支払いの管理を支援する、ビジネス向けのクラウド・ベースのPOSソリューション。

authorize.netの製品詳細

良いポイント:

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

改善してほしい点:

There is no text to pay feature. Right now we can only email invoices.

authorize.netの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.3
機能
4.4
価格の妥当性
4.4

おすすめ度

8.2/ 10

authorize.netの総合評価は<span class="">4.5</span>/5です。 (キャプテラに寄せられた<span class="">193</span>件のレビューより集計)。

authorize.netを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (193件)

Sonny Tee Influencer
Sonny Tee Influencer
フランスのCEO
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Simple and Easy To Deploy

5.0 3 年前

製品を使ってみた感想: Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

良いポイント:

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

改善してほしい点:

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Shannon
アメリカのE-Commerce Marketing Manager
卸売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great for and B2B payment processer

4.0 6 か月前

良いポイント:

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

改善してほしい点:

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Priyansh
Priyansh
インドのManager
認証済みLinkedInユーザー
アニメーション, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Can only recommend for large teams, not small businesses.

3.0 2 年前

製品を使ってみた感想: Overall, while Authorize.Net is a reliable payment gateway, my experience with the company has been barely satisfactory and I switched to Razorpay.

良いポイント:

I only have a few pros as I did not like Authorize.Net as much and I have already switched. Authorize.Net is a well-known payment gateway, which can be beneficial for for customer trust. One positive aspect also, is its security measures. The company uses advanced technology to ensure that all transactions are secure and encrypted, which is important for both us and consumers. It also allows us to accept a wide range of payment options, including credit cards, debit cards, and electronic checks. This makes it easy for us to accept payments from a variety of customers. It also allowed us to customize the look and feel of our payment forms, making it easy to create a seamless, branded payment experience for customers.

改善してほしい点:

-One of the things that I have found frustrating about Authorize.Net is the fees. While the company does offer competitive pricing for its services, the fees can add up quickly.-Another issue I have had with Authorize.Net is the customer support. While the company does offer 24/7 support, I have found that the quality of support can be inconsistent.

Vanessa
アメリカのBILLING AND INSURANCE SPECIALIST
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

AUTHORIZENET IS A MUST HAVE

5.0 4 か月前

製品を使ってみた感想: OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS.

良いポイント:

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

改善してほしい点:

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

Francesca
アメリカのICT Director
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

The Unshouting but Effective Payment Platform

5.0 8 か月前

製品を使ってみた感想: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

良いポイント:

It is very easy to implement and has a perfect reporting interface

改善してほしい点:

The only issue it the pricing which may not favor every user

Keith
Keith
アメリカのV.P. of Consulting Services
認証済みLinkedInユーザー
通信, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Payment Gateway But Not Exactly a Payment Processor

3.0 3 年前

製品を使ってみた感想: Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

良いポイント:

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

改善してほしい点:

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Lori
アメリカのProJet manager
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great Platform

5.0 7 か月前

良いポイント:

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

改善してほしい点:

I have not found anything I do not like.

Falak
カナダのNetwork Administrator
インターネット, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Very Convenient payment processing for customers and merchants

5.0 10 か月前

良いポイント:

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

改善してほしい点:

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Valentina
アメリカのFinance Manager
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

authorize.net Is a Powerful, Essential and Reliable Tool

5.0 9 か月前

良いポイント:

I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability.

改善してほしい点:

authorize.net has powerful features. It has been so amazing to use authorize.net.

Ashfak
インドのSenior executive
銀行, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Authorize review

5.0 3 か月前

良いポイント:

its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes.

改善してほしい点:

Net include its pricing structure, which can be higher than some competitors, especially for small businesses.

認証済みレビュアー
認証済みLinkedInユーザー
通信, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Great support, easy to manage.

5.0 2 年前

製品を使ってみた感想: Its been a breeze. Every time we have questions, their support staff is ready the help.

良いポイント:

Price, support, API integration, Security settings, customization.

改善してほしい点:

none. I don't have any cons to report.

Adam
アメリカのManager
レジャー、旅行、観光, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Easy to Use

5.0 4 か月前

良いポイント:

Authorize.net is easy to use and understand.

改善してほしい点:

We have issues with charge backs with authorize.net

Becky
アメリカのGeneral Manager
出版, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Authorize.net valuable service

5.0 昨年

良いポイント:

The product is easy to use and provides a critical function (online ordering)

改善してほしい点:

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Louis
アメリカのOwner
アパレル、ファッション, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Love it

5.0 2 年前

製品を使ってみた感想: Fantastic. Support is very helpful if needed. No issues at all

良いポイント:

Set up is very easy & integrated with everything we have. Rates are extremely competitive

改善してほしい点:

I have no cons. I’m amazed at the service.

認証済みレビュアー
認証済みLinkedInユーザー
情報サービス, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Good payment platform

5.0 昨年

良いポイント:

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

改善してほしい点:

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Rizwan
ニュージーランドのAdmin
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Authorize.net a payment processor right for you.

5.0 2 年前

良いポイント:

Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction.

改善してほしい点:

Simple features and easy to use. Its the most reliable payment gateway I can say surely.

認証済みレビュアー
認証済みLinkedInユーザー
シンクタンク, 2~10人規模の会社
使用期間: 2年以上
投稿経路

It's been great for our business

5.0 6 年前

製品を使ってみた感想: Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

良いポイント:

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

改善してほしい点:

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Keyana
Keyana
アメリカのInternal Operations Assistant
認証済みLinkedInユーザー
インターネット, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Gets the job done with hardly any issues ever.

5.0 7 年前

良いポイント:

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

改善してほしい点:

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

認証済みレビュアー
認証済みLinkedInユーザー
使用期間: 2年以上
投稿経路

A wonderful way to process payments

5.0 7 年前

良いポイント:

This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

改善してほしい点:

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

認証済みレビュアー
認証済みLinkedInユーザー
グラフィックデザイン, 自営業
使用期間: 2年以上
投稿経路

If I could give support more stars...

5.0 5 年前

製品を使ってみた感想: When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

良いポイント:

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

改善してほしい点:

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Corinne
アメリカのDevelopment Manager
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Adequate Payment Gateway

5.0 3 年前

製品を使ってみた感想: Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

良いポイント:

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

改善してほしい点:

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

認証済みレビュアー
認証済みLinkedInユーザー
エンタテインメント, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Straightforward payment processing!

5.0 6 年前

良いポイント:

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

改善してほしい点:

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

認証済みレビュアー
認証済みLinkedInユーザー
アパレル、ファッション, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Apparel Website

5.0 6 年前

製品を使ってみた感想: Overall, Auth was reliable and accurate.

良いポイント:

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

改善してほしい点:

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.

Brian
Brian
アメリカのDirector of Sales & Marketing
使用期間: 2年以上
投稿経路

Used them for years. Fantastic!

5.0 7 年前

製品を使ってみた感想: Allows us to have solid ecommerce websites. Never fails us.

良いポイント:

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

改善してほしい点:

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

Katharine
アメリカのLead Box Office Representative
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Authorize.net is a good standard for authorization terminals!

4.0 5 年前

製品を使ってみた感想: It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

良いポイント:

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

改善してほしい点:

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.