キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年
QuickBooks Desktop Enterpriseとは
中小企業向けの業界トップレベルの会計ソフトウェア。顧客、ベンダー、従業員情報へすぐにアクセスすることができます。
Easy to navigate through. Amazing technical support, inexpensive, and it has such seamless integrations.
Difficult to explore through the various bundles. Was charged 20$ and needed to experience a cycle where they input .01 into my record - which was redundant.
レビューを絞り込む (20,069件)
Well... It is what it is?
The most suitable companion in business
製品を使ってみた感想： As a company, QuickBooks Desktop software is very good to run a business because it delivers good values for the price.The experience has been good and has always been a user friendly in our company.
良いポイント:
QuickBooks Desktop Enterprise is a very robust system,a great intoductory system for new and upcoming businesses that's cost effective with great features like good security and perfect customization.
改善してほしい点:
I think it was built with a small business mindset meaning it's not an ideal software for larger companies.As the business grows one will have to consider purchasing a bigger software to cater for the growing needs.
Quickbooks has helped me grow my business
製品を使ってみた感想： Overall this program grew my business from a small to mid tier business and we are still using it to this day. Had I set it up properly over 20 years ago it would have been even more robust and useful to us - but as it is it helps us to run a mid size business every day.
良いポイント:
The features of QUICKBOOKS Desktop Enterprise are mostly intuitive and easy to learn and use. The team is comfortable with it.
改善してほしい点:
It sometimes locks users out - and we cannot always run the reports we need as not all info is mandatory so not all info is always present when needed.
QB Desktop A thing of the past
製品を使ってみた感想： I felt it was a nice software, but lacking in time management for remote employees.
良いポイント:
QB allowed you to manage employees time, create quotes, and invoices easily
改善してほしい点:
QB does not have an interface for employees to enter their time while out in the field.
Great for small businesses
製品を使ってみた感想： QuickBooks is a good value for the money. It works fine for day-to-day transactions such as A/R, A/P, and data entry, but it's not the best for things like forecasting and financial reporting.
良いポイント:
QuickBooks provides a good value for the money, which is especially helpful in small businesses.
改善してほしい点:
After working in complex and customized ERP systems, QuickBooks feels a little archaic in comparison.
Best software but there is a room for improvements
製品を使ってみた感想： Well my experience with Quickbooks has been good, I mean you get more time to do other things as it saves time and reduces the workload.
良いポイント:
Easy to use, saves time, reduces the workload and it is a good start for any small business out there.
改善してほしい点:
When you need to incorporate it into your existing process it is kinda of challenging but its something that can be improved.
Perfect for a solopreneur like me
製品を使ってみた感想： Smooth, functional, and trackable; that's sums it up.
良いポイント:
Time is money and I like how all the functions that I need are built in and functions well together with minimal hassle. I can create, adjust, and send my invoices to my clients in a timely manner, and keep track with the calendar functions.
改善してほしい点:
There is a little learning curve but with a little time invested in learning all the functions I need, it's all figure-it-out-able.
Desktop version is good but I prefer QBO
製品を使ってみた感想： Very happy.
良いポイント:
Ease of use and intuitive. It was very instinctual how to use it.
改善してほしい点:
Sometimes I have issues with printing PDFs from it for some reason.
QuickBooks Desktop Enterprise
良いポイント:
I really like being able to keep track of all my banking in one app. Not having to check my transactions in my separate banking app helps save me time.
改善してほしい点:
I like all the features of QuickBooks desktop enterprise so far. I will be sticking with it.
Easy to Use - Works all the time
製品を使ってみた感想： Overall we were very happy with the system but we decided to upgrade to a could based system
良いポイント:
Quickbooks was the first system I learnt on so it was very familiar to me. From a software perspective we never had any issues (we did have some upgrade issues but they were soon fixed)
改善してほしい点:
Not could based so it requires to be constantly backed up. when ever we had server issues or hardware upgrades is always became an issue and caused downtime
QuickBooks Desktop Enterprise Review by a system- and application administrator
良いポイント:
The features provided cover the necessary functionalities and business operations
改善してほしい点:
Nothing really from my perspective. Functional wise, we haven't gotten a lot of complaints from the users
Tried & True - Quickbooks remains king!
製品を使ってみた感想： The ability to track me financials allows me to identify my business's cash flow which is crucial to keeping my doors open. Automatic bank feeds are cutting down the time I need to spend doing manual data entry and gives me more time to focus on my main mission of my company.
良いポイント:
The ease of use allows just about anyone to successfully navigate and work in the software. No matter if you have an accounting or financial background. This is great news for business owners and accounting personnel, alike. With the ease of use, the training resources provide by Inuit, and their extensive list of available Pro-Advisers, you will be up and running and tracking your business's finances in no time. One other aspect I like is the ability customize the software to git your industry or company's needs. Custom reports, customized chart of accounts, etc are just a few examples how QB sets the standard for small/medium size business accounting softwares.
改善してほしい点:
The least favorable aspect of Quickbooks is the inability to prevent old transactions from back-posting into a closed period. For example, if I void a check or an invoice, I would like to be able to set an effective date of today and not the original date of the source document. Allowing this to happens, will throw off bank reconciliations, it would and could change past period financial statement information and could impact your tax liability as well.
Intuitからの返信
4 年前
Thank you for bring this to my attention, Miguel. You can close your books for a period of time so that transactions aren't allowed to be posted before that time period.Here are the articles for the respective programs: Online: https://quickbooks.intuit.com/community/Reports-and-accounting/How-do-I-close-the-prior-years-books-to-send-to-the-accountant/td-p/182283 Desktop: https://quickbooks.intuit.com/community/Help-Articles/Close-your-books-in-QuickBooks-Desktop/m-p/186457 If you ever have any questions about this, please reach out to us on Facebook (Intuit QuickBooks) or Twitter (@QBCares). Grant, The QuickBooks Team
A wonderful accounting tool for startups and growing businesses. Customer support is nothing to writ
製品を使ってみた感想： It's a great accounting software, but charges and customer service could frustrate you
良いポイント:
I like how QuickBooks has an aesthetic and user friendly interface that makes it relatively easy to navigate. It drastically reduces the amount of work and time I have to expend on basic accounting operations. Its Integrated tools help me draft invoices, keep an eye on financial reports, track my business revenues, costs and expenses very easily. With QuickBooks online, producing financial reports is a matter of just a few clicks as a user finds it easy to create sales receipts and estimates in minutes producing instant accounting reports.
改善してほしい点:
Adding transactions from bank feeds can be very time-consuming because there's no functional flexible way of entering transactions from bank feeds. Sometimes I have to visit a transaction twice to get all the data and coding in the right order. Another sticking point is that there’s no way for me to sync QuickBooks Online with QuickBooks Desktop or vice versa. Intuit's lack or inadequacy of professional support is a big weakness. You often have to be on hold for a really long time before speaking with a support staff, and even after you do, sometimes they're unable to solve your problem.
Intuitからの返信
4 年前
Saving you time by providing the tools you need to get the job done is our number one goal, Anthony. We're thrilled to know this has been achieved for you! You can continue to rely on us for all of your invoicing, reporting, and revenue tracking needs. For more info on adding downloaded back transactions, we recommend this article (https://quickbooks.intuit.com/learn-support/en-us/bank-feeds/download-match-and-categorize-your-bank-transactions-in/00/185637). As an alternative way to find the support you need, we invite you to browse our other Community articles. If you can find exactly what you're looking for, you can post your own unique questions and receive helpful advice from fellow users and QuickBooks Team members (https://community.intuit.com/). Thanks for stopping by to leave a review. Morgan, The QuickBooks Team
Great Small Business Accounting Software
製品を使ってみた感想： Our experience with QuickBooks has been excellent and we will continue to use the product for the foreseeable future.
良いポイント:
QuickBooks has helped our company manage its finances since its inception. Our Bookkeeper recommended the product based on her previous experience with it. Quickbooks was easy to set up and easy to use and was productive from Day 1. We use Quickbooks to track our expenses, manager our purchases, pay our bills and do our banking. The reports the software generates help keep us on top of our finances and alert us to issues and abnormalities so we can quickly address them. Our banking and credit card information automatically populates into Quickbooks reducing the time needed to enter this information manually while eliminating any data entry related errors. The product also integrates well with other financial management tools and has add-ons specific to our business. I can't imagine running a small business without a tool Like Quickbooks, and I doubt we ever will.
改善してほしい点:
The licensing can be a little complex, especially when multiple users need access to the product. We also have struggled a little with their customer support. Both of these may have been issues on our end due to lack of familiarity with the product or failure to read the documentation.
Intuitからの返信
4 年前
Hi William! It's an honor to have QuickBooks be a part of helping you manage your business from the start. Business owners like yourself are who we had in mind when designing our software to be a versatile tool to handle all your accounting needs. Whether you're running reports or categorizing bank transactions, you can count on QuickBooks to have your back. When it comes to managing licenses for multiple users, it can get a bit tricky. If you need assistance with that or have any other questions, we've made it a priority is to provide you with a variety of support options to ensure you're taken care of. In addition to phone support, you can also receive assistance via the channels below: QB Community: http://community.intuit.com/ Email: [email protected] Facebook: @IntuitQuickBooks Twitter: @QBCares Thank you for taking the time to write such a great review and we look forward to working with you in the years to come! Jen, The QuickBooks Team
Easy to use for a small business owner
製品を使ってみた感想： I use Quickbooks to manage my small S Corp business. It has saved me a lot of headache by simplifying my bookkeeping and making it possible for me to do a lot of it myself without having to hire an expensive professional.
良いポイント:
Many years ago and before Quickbooks was around I had to take an accounting class so I could learn the old school way of balancing the books for my one woman small business at the time. Thank goodness those days are over! Quickbooks has made it so that you don't need to know a thing about the technical side of accounting to be able to keep accurate accounts for your small business. I did hire a bookeeper to setup my accounts which is highly recommended but beyond that once I learned to use the software (which has been very easy and user friendly) I have been able to take over my record keeping on my own. Another thing that I think makes QB great is that many bookkeepers know how to use it so if I do eventually hire someone to help with my books I won't have to worry about them not knowing how to use it. I also really love in the online version how all my bank transactions automatically populate into the account--oh this is such a headache relief! I really hated doing that manually when I had the desktop version. This definitely saves time and hassle!
改善してほしい点:
I used to use Quickbooks desktop edition and then about a year ago I switched to the online version. One thing I did not like about the desktop version was that after my version had been updated by a new one I was not longer able to send invoices via email. This pretty much forced me to upgrade to the new version even though I was quite happy using the version I was already using. Also I found the transition to the online version to be a little bit disorienting. The look and feel of the online version is not quite the same as what I was used to in desktop and I have had a bit more difficulty finding my way around. I was also very disappointed to learn that my online QB data does not automatically transfer into TurboTax--an issue that I did not have with the desktop version where it automatically uploaded into TurboTax. While it's not a huge hassle to manually enter the info, it is still extra work that would rather not have to do.
Intuitからの返信
5 年前
Thanks a ton for your insightful and thorough review of QuickBooks, Morgan. It was delightful to read about how QuickBooks has empowered you and provided the toolset you needed to remain independent in managing your business. It's great that you were able to take to the program so easily, even without a strong accounting background. In regards to your comments on the differences between Desktop and Online, I have submitted a feedback report to our Product Development team to be reviewed and considered for future updates. In the meantime, should you need help with something or want to learn a new feature, I encourage you to check out our Community website. You can start exploring what available by following this link: https://quickbooks.intuit.com/community/US-QuickBooks-Community/ct-p/community-us Wishing you continued success going forward, thank you again for reviewing QuickBooks Morgan! Clay, The QuickBooks Team
Brilliant Accounting Software for Small Businesses
製品を使ってみた感想： Once you take your time to enter in all product, customer, supplier information etc you have a great tool to undertake your bookkeeping accurately and professionally. It's quick to be able to perform tasks, which in turn allows me more time to do what I do best. I have all the information I need to be able to analyse the performance of my business and instantly can make financial changes and decisions necessary to keep abreast of my competitors.
良いポイント:
Easy step by step guides to setting up the software which is tailored to your company and the type of industry you work in. If you have an understanding of bookkeeping, then QB is very easy to navigate around. Data input is simple and it takes very little time to be able to produce your 1st, professional looking invoice batch and email to your customers. Expense recording is also very easy to understand. Bank reconciliation is very quick and integration with your own bank account is great. There are numerous reports which can be quickly adapted to suit your own requirements. On the whole a great all round accounting software package for a small to medium size business.
改善してほしい点:
Would prefer to be able to purchase desk top software and not the pay monthly/yearly. Apart from a few tiny niggles, I would buy QB before any other accountancy software packages.
Intuitからの返信
4 年前
Success stories like yours make our day, Polly! QuickBooks was designed for business owners like yourself to make it easier to track your finances and focus on doing what you love. We're thrilled to hear you're enjoying the numerous features and we'll be sure to continually enhance our software so it grows with your business. To stay up to date on what's being worked on next, we recommend keeping an eye on our blog: https://intuit.me/2L2zqTv. Cheers to your continued success! Jen, The QuickBooks Team
The Desktop version is better than the online
良いポイント:
Desktop - it's easier to have multiple screens open, but can only do one company at a time (online, you can use different browsers to open multiple companies). Has a lot of functionality. The only other thing that is better about the online version (imho) is being able to easily log in remotely - BUT, if you don't do it frequently enough (and randomly) you'll need a verification code.
改善してほしい点:
Does have an intercompany feature. The online version doesn't allow multiple screens open at once. If you decide you want to cancel your online membership, getting your historical transactions off of it is a challenge. I wish that they still allowed recon of sales tax. Online doesn't give a "fee" and "Interest income" fill in for recon'ing each bank account. There is no listing for any asset/liability accounts that haven't been recon'd or a report showing the last date it was recon'd.
Intuitからの返信
5 年前
Thanks for this review. Your loyalty to QuickBooks is valued, so please know we're proud to be backing your business. While I have your attention, it'd be my pleasure to address the Cons you mentioned. As a start, you can open multiple windows/tabs of the Online software. This Community-hosted article outlines the details (community.intuit.com/articles/1456006), and I encourage you to explore the space more when you can. Our multi-function Community database also doubles as a Q&A forum, so jump into the convo anytime you have questions. Further, you can download your historical data and save it in spreadsheets if you decide to cancel. The info at community.intuit.com/articles/1254966 explains the process, but I'd be happy to pass your suggestions about interest income, flexible sales tax, and alerts about reconciled accounts to the engineers for review. We use your ideas as inspiration and default to it when developing new tools. Jess, The QuickBooks Team
Great Product for Small Business
製品を使ってみた感想： overall quickbooks is a fantastic program with minimal learning curve especially if you are coming over from another program. the user interface is friendly and easy to use. the customer service is top notch and is always there to help you immediately and come to a resolution to get you back up and running 100%.
良いポイント:
the best thing about this software is that it is easy for a small business to setup with customers, tax tables, A/P, A/R, inventory, invoicing, payroll and business taxes. it helps take the burden and guesswork out of paying taxes, employees and business expenses while maintaining the books and budgets. There is even utilities that are readily available to use to convert from another program to quickbooks to get you up and running much faster while retaining your previous data with a few tweaks. Customer service is the best there is. not once have i contacted them and not had my issue almost immediately resolved.
改善してほしい点:
As always, the least liked thing about quickbooks is the updates. it seems that no matter what update it is or how new or old an installation is, there is always an issue with an update. whether it requires you to reset the update history and re-download the update and apply or completely boot all the users out of the system to make repairs and then reboot the system it is hosted on so that you can update the quickbooks system again and get everyone back into it to continue working.
Intuitからの返信
4 年前
Nothing makes us happier than hearing QuickBooks is helping you easily maintain your books and that you've been receiving the support you deserve. Whether you're running payroll or handling a budget, you can count on our software to back your business. With updates, there are many factors that go into getting them to install properly and sometimes having the software hosted on its own system can cause hiccups. Should you continue to have issues, please let us know and we'll investigate further. In addition to phone support, you can also receive assistance via the channels below: QB Community: http://community.intuit.com/ Email: [email protected] Facebook: @IntuitQuickBooks Twitter: @QBCares Thank you for the rave review and we wish you continued success! Jen, The QuickBooks Team
QuickBooks User
製品を使ってみた感想： Accounting, tracking expenses, handling taxes, doing payroll, creating invoices and tracking both customers and vendors.
良いポイント:
I've been a QB user for almost two decades. What I like about this software is that it's easy to learn and use, especially if you don't really have an accounting or bookkeeping background. Their support has always been excellent and very helpful when needed. While there are cheaper accounting software programs, QB has been around a very long time, has superior customer service, and caters to users who may not have much accounting experience as well as those who do. It's also easy to get started if you're new to the software. They also have other options to help small business owners, such as payroll. I've used their payroll service (both basic and advanced) and I have found it to be very useful, affordable, and easy to use.
改善してほしい点:
I'm a Mac user and the QB software isn't as great on a Mac as it is on a PC.
Intuitからの返信
5 年前
Thanks for your loyalty to QuickBooks these past two decades, as we're proud to have been by your side all this time. Your comments were a pleasure to come across, as we strive to provide the payroll tools and support you deserve. Because we also work hard to ensure our software is accessible to users of all backgrounds, we've created self-help spaces like our Community (https://intuit.me/2rJQ95o) in case you ever have workflow or accounting questions. As for the differences you've noticed on a Mac, rest assured I'm here to ensure your software is working just as well on all operating systems. At your earliest convenience, feel more than welcome to send me a message directly at [email protected]. That's my inbox, and I have the knowledge and tools to get you squared away. Talk soon! Jess, The QuickBooks Team
For the Beginner
製品を使ってみた感想： I would and have recommened this software to many different people for different situations as its user friendly, easy to navigate and has some great custom report features. I run a small local non profit and have been using QB for over 13 years with no intentions of changing to any other service.
良いポイント:
What I like most about this software is the ease of use. They make it very simple to enter customers and vendors along with invoices and/or bills. Then posting the payments and reconciling the accounts. You can use one piece or all the different capabilities, that is your choice as they do all work together.
改善してほしい点:
The thing I like least about this software is the troubleshooting. You have to have the exact title or phrase of what you've done wrong to find solutions to help you. I typically only do internet searched for assistance and have not used the call in system. That might actually help me more but I'm impatient and typically don't want to wait
Intuitからの返信
5 年前
Thanks for reaching out with your comments, Lyn. I'm delighted to read we're doing our part to provide a wide variety of capabilities in an easy to use package. We're proud to be backing River Cities United Way, so rest assured we've got you covered when it comes to support. As an alternative to calling in, I encourage you to reach out to the product experts who monitor our social media channels. You can find us on Facebook (Intuit QuickBooks) or Twitter (QBCares), and our chat reps would be more than happy to be of assistance. As an added benefit, you can expect quick responses anytime within their hours of availability (M-F from 8 a.m. until 10 p.m. EST). We're just a message away when you have questions, and they can lend a hand with finding the solutions you need. Thanks a ton for your 13-year loyalty to QuickBooks, by the way! I'm wishing you and your non-profit continued success, and a wonderful rest of your week ahead! Jess, The QuickBooks Team
Works great for me and my company!
製品を使ってみた感想： This software makes tracking my income and my expensive a breeze. I don't like doing accounting work, I feel like it takes away from my business but this software really helps minimize the time I spend doing it! I also love the fact I can use this software to accept online payments and only get a fee of 50 cents per transaction and it doesn't even take any percentage of the invoice! And finally it really makes doing payroll for my employees way easier! Thanks quickbooks for being there for me when I need you to be!
良いポイント:
User friendly and very ease to use and navigate. It's especially great for beginner that don't got much accounting experience! Integrates with popular programs like PayPal,Square, Shopify, and thousands of others very well! It also has a cost effective so this is great for small business who need this type of program but don't want to spend tons of money!
改善してほしい点:
Online version of quickbooks can lead to security risks considering they could get hacked at anytime! Has very man limitations and doesn't really offer all the benefits that other more premium and expensive account software offers! Also you may experience tons of instability and file crashes!
Intuitからの返信
5 年前
Hi Brandon. First things first, your security is a top priority. I want you to be aware of this, so rest assured there's a wide variety of safety precautions in place. This Community database article discusses these in full: https://quickbooks.intuit.com/community/Getting-Started/Is-my-QuickBooks-Online-data-secure/m-p/186166. Additionally, please know any instability in the Online version has an easy fix. Because your data is safeguarded in the cloud, you also don't have to worry about file crashes/losing info. You can clear up any performance issues by clearing your browser cache. Another example of what the Community has to offer outlines the steps for doing so: https://quickbooks.intuit.com/community/Getting-Started/How-do-I-clear-my-browser-cache-and-temporary-Internet-files/td-p/186420. As for the feature set, I'll gladly discuss what cost-efficient options there are for getting the functionality you need (Q[email protected]). Email anytime. Jess, The QuickBooks Team
And standard software for accountant in the US
製品を使ってみた感想： Like I said, its the choice by default on software for financial at your company in the US. Great and easy to maintain with a simple but perfectly working backup option.
良いポイント:
QuickBooks went to be a simple software to be the most powerful and almost "by default" software for accountant in the US. Anything you need you have it in there, or they have a module for it. What I love MOST of them is that despite that they added a lot of functions, they keep the data files simple. The backup process its easy, and restore too. I have some customers with problems on their server and was like Reinstall windows/ quickbooks/ restore. And it started with all the info like nothing happen. You can even install QB and just paste files from the older folder and will work. I love that.
改善してほしい点:
I had some problems with the online version, and customer care take a while to resolve them. When an accountant give you access to his/her quickbook online, you enter info but if you change accountant the info its difficult to delete.
Intuitからの返信
5 年前
I'm delighted the powerful tools in QuickBooks have helped Infobyte Security Research, Javier. It's affirming to read the software has left a lovely impression on you, and that fixes for Desktop issues have been so easy to achieve. With this in mind, I'll ensure any problems with the Online service are corrected just as simply. The info in this Community database article discusses adding/removing accountant access: https://quickbooks.intuit.com/community/Account-management/Add-or-remove-an-accountant-user-in-QuickBooks-Online/td-p/186006. Regardless, you deserve customer care that provides quick resolutions. As an alternative to calling in, I invite you to find the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares). They can handle the technical stuff while you focus on maintaining other aspects of your business. Additionally, these reps can lend a hand with both versions of QuickBooks, as can the Community linked above. Jess, The QuickBooks Team
I've Been Using QuickBooks Since 1995
製品を使ってみた感想： I've had a wonderful experience with QuickBooks over the years. I have to buy the updates, but I find somewhere online that I can get the latest for less than buying it direct and I am able to keep my version pretty up to date. Using a different and early DOS accounting software was so complex that I couldn't even figure out how to open up the software and get started! I cut my losses and purchased QuickBooks. I took a local course on how to use QuickBooks and was off to the races immediately. If you are not really terrific with software, it might be a good idea just to pay someone like an Enrolled Agent to come in and install the QuickBooks for you and get your accounting set up. Later on, when you've been working on the software for years, it is worth it to have started out correctly with some professional help. I have my accountant come into my office every year or two and go over my books to make sure everything is looking good, entrances are correctly attributed and so on. That gives me a good feeling that I know I can rely on my information in QuickBooks. Anyway, I do recommend this software. I am a computer professional, a web developer, but was a CPA secretary, went through a Word Processing course in the early 1980s, then became a Paralegal and continued my computer education at the University here, then went into business with my husband, so I'm quite familiar with QB.
良いポイント:
I like how easy it is to keep track of my check register, vendors, customers, do my payroll every week, enter and pay bills and find things when necessary. It is a reliable accounting software that is used by millions of people, so it is pretty easy to take my reports in to my accountant each year and have her do my taxes. I own a small business with 4 or more employees and QuickBooks has made it possible for me to do my own books all these years and keep better track of what is going on with our finances.
改善してほしい点:
I am not wild about the way that the payroll add on renews. You have to buy an additional module or what ever you want to call it to keep the payroll tables updated. For some reason the updating can be very iffy and I will go to do my payroll and suddenly can't do it. Of course, this only happens when there is a time crunch and I need to quickly whip out some paychecks. But, for the most part the software works so well that I forget about this problem fairly easily.
Intuitからの返信
5 年前
Thanks a ton for taking the time out to review, Sherry. Your 20+ year loyalty is valued, so thanks a ton for being the best part of QB for all these years. We're proud to be backing you and your husband's business. Should you ever run into issues with updating tax tables, I encourage you to contact the Customer Care Team on Facebook (Intuit QuickBooks) and Twitter (QBCares). The agents monitoring these channels have the tools to help in a crunch and would be more than happy to lend a hand. Here's to SkywayTools.com and your continued success! Jess, The QuickBooks Team
QuickBooks- Accessible for Small Businesses But Limited.
製品を使ってみた感想： QuickBooks is no substitute for having a client database, however, the company I worked for as accounts payable and receivable had no other database program. While the limitations of QB for this was frustrating at times, it did a great job of keeping data organized and easily allowing input for new and continuing contacts. The customer service was as helpful as they could be, however I had to make the same calls for the same problems often several times within the year, only to learn that on-going glitches existed in QB that required workarounds. Customer Service wasn't always forthcoming on this, but their forums were very helpful.
良いポイント:
QuickBooks is fairly easy to figure out for first time users, even those without a bookkeeping background. There are many tutorials included from the home website, and it's been around long enough that users have posted fixes to various known issues. It's useful in creating form templates, such as invoicing, proposals and receipts. Reports look good, and can integrate with many 3rd party platforms.
改善してほしい点:
QuickBooks lacked much help for Inventory tracking and scanning. While you are able to create an inventory list, it's too easy to accidently miscategorize items and wreck the usefulness of the cataloging features. The inventory interface is a bit confusing to start with and connecting the inventory reports with logged sales is not practical. It doesn't happen automatically, but must be manually checked since there are many bugs that create errors or problems with data retrieval. When creating templates, it can be tough to figure out how to connect certain field codes with data areas to fill in. I spent many hours on the customer service line to figure some of that out. Even then, I was creating or finding "work-arounds" for some glitches that QuickBooks just doesn't fix or update. One of the most frustrating issues I personally found was the coding of expenses. Without some universal system, numerous employees can simply invent new codes for similar or same items, which creates many redundant and incorrect reports. Turnover in your office can produce serious inconsistency.
Intuitからの返信
5 年前
Betsy, thank you so much for providing an insightful and thorough review of QuickBooks. The details you've shared have painted a detailed portrait of your impressions of QuickBooks, and I appreciate it very much. I loved reading your comments about where you found the program to be beneficial to your business. Please be assured, your voice is important, and the comments you've provided about the software have been sent to our Product Development team. Feedback like yours is instrumental for the growth of the program, and it will be used when considering future updates to QuickBooks. Thank you again for your wonderful review of QuickBooks, Betsy! All the best, Clay, The QuickBooks Team
It Does Everything and GREAT Customer Service Representatives
製品を使ってみた感想： We have benefitted greatly from using Quickbooks. We are able to manage the majority of our bookkeeping details and reports internally because of it. We use Quickbooks to track every expense, invoice clients, create quotes, see profit and loss reports, manage our accounts and see where our money is going.
良いポイント:
Quickbooks can integrate with numerous platforms and since it's a market leader, there are lots of forums and helpful resources. It can due so much and is our "one stop shop" for bookkeeping needs. I have had WONDERFUL experience with their customer service representatives... I hang up the phone with a smile and have always felt like I got the resolution I was seeking. Their representatives have been so patient, always taking as much time as needed to help resolve any and all issues I have, and they communicate in a way that seems to say that they enjoy their job and are pleased to be of assistance.
改善してほしい点:
It takes a while to get oriented in Quickbooks and familiar with all that it can do -- which can be a bit overwhelming, as it is not a very clean or user friendly platform -- but after getting more familiar, its "vastness" has become more of an asset. We used Quickbooks' additional payroll service for a year before realizing that it was not the most cost effective way to go (at least it was starting to feel quite steep!). Our first payment was much lower than the rest. Perhaps we landed on a good deal, but it felt a bit more like a bait and switch scheme.
Intuitからの返信
5 年前
Thank you for your honest review, Lindsay. I'm glad QuickBooks vast feature set has become an asset to you, but we realize learning anything new can be a bit overwhelming at times. With this said, you mentioned you've had a chance to check out some of our forums and resources, like those hosted on the Community at https://intuit.me/2rJQ95o. I'm delighted you've explored these, as they were made with you in mind. These spaces are meant to help you get oriented to the product faster, and another awesome one-stop shop for support is our Resource Center (https://intuit.me/2rI3OKd). As for Payroll pricing, please know we have cost-efficient options so you always get the value you deserve. I'd be happy to dig into this with you further and invite you to message me directly ([email protected]). This way, I can dig into your details and go from there. Thrilled you enjoy the software as much as we like having you as part of the QuickBooks family! Jess, The QuickBooks Team
QuickBooks is Useful for Small Businesses
製品を使ってみた感想： Overall, my QB experience has been very positive.
良いポイント:
Once I got the hang of QuickBooks, it was very useful. In general I like it and it makes accounting relatively easy. One caveat is that I am an attorney and I have to do relatively complicated trust accounting in QuickBooks. I found it extremely difficult to figure out how to properly set things up initially to do all of this correctly in QuickBooks. I would say it was the single thing that caused me the most stress in the first two years of my law firm. However, with the help of a couple of third-party books, and some online guides from third parties, I finally was able to figure out how to set things up properly, and once I did that things ran pretty smoothly. I still have my own little "guides" that I have written for myself to remind me of all the steps to do different tasks - but even having to follow those guides, QuickBooks is reliable and quick. I really like how quick and easy reconciliation is. As an attorney I am retired to do reconciliation for the trust accounting - with QB it is so easy that I generally do reconciliation once a week as opposed to once a month, and this really gives me the peace of mind to know that everything lines up. I do like, in reconciliation, that QB is able to almost always accurately tag items to their appropriate transactions/accounts so that I just have to click that it is correct. I am able to set up QB to automatically download backups of my company file to cloud backups like OneDrive and DropBox, which is great.
改善してほしい点:
QB occasionally tags things wrong in reconciliation - for example I have a trust account where client funds are held before they are earned and a separate business savings account, and they both earn interest. When I earn interest on both accounts, however, QB consistently tags them both as interest on my trust account, which is incorrect. Also, QB does not allow for more complicated splitting of transactions. I have a third party payment processor (LawPay) and on one occasion I received funds from a client and processed a partial refund to a client on the same day. In my trust account, however, this only processes as a net deposit. There is no way in QB to split this transaction into both a partial refund to one client and a payment from another client, so when I do reconciliation this transaction consistently pops up (it has been doing this for over a year), so in EVERY reconciliation I have to just ignore it. This is annoying. Also, QB online does not have all the functionality I need for law firm trust accounting, so I had no choice but to go with the desktop version. I would have liked to have had the option of using the cloud version so that I could more easily use the software on my desktop and also on my laptop while traveling. Instead, I can install the software on my desktop and my laptop, but I can't really use the software on my laptop and have it sync - rather my laptop is useful if I need to recover my file and then switch to using my laptop only.
