キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

SAP Concurとは

SAP Concurを導入すると、自動化だけに留まらず、ビジネスとともに成長する完全統合型の支出管理ソリューションを利用することができます。

SAP Concurの製品詳細

良いポイント:

It is super straight forward process when adding your expenses from any work trip and once you hit submit getting your money refunded is typically smooth.

改善してほしい点:

We were told that our cards would sync up, but they didn't and the customer service was bad. We really didn't even get to use the software as we never got through the whole onboarding phase.

SAP Concurの評価

評価ポイント

使いやすさ
4.0
カスタマーサービス
4.1
機能
4.2
価格の妥当性
4.1

おすすめ度

7.9/10

SAP Concurの総合評価は4.3/5です。 (キャプテラに寄せられた2,139件のレビューより集計)。

SAP Concurを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (2,139件)

Mark
Owner
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Concur

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
土木工学, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

交通費の精算が少し楽になった

3.0 2 年前

良いポイント:

交通費を携帯等の乗車履歴から精算できるようになったこと

改善してほしい点:

チェック機能により、注意を促してはくれるが、あまり役目を果たしていない。もう少し高度なチェック機能だと助かる。

匿名レビュアー
化学, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

操作性がややいまいち

3.0 2 年前

製品を使ってみた感想: 経費精算の際、入力項目が多いのでとにかく時間がかかる。(実際トータルはそうでもないんだろうけれど、毎回ある読み込み時間で「待たされている感」がある。)登録データの検索が独特すぎて非常に使いづらい。入力修正も時間がかかるし、思わぬ所でBackspaceキーによりページ遷移してしまい入力データが消えたりするのでストレスに感じてしまう。

良いポイント:

モバイルと連動し、画像(領収書等)をアップロードできまたタイムスタンプもあるので良いと思う

改善してほしい点:

操作性がいまいち。何かひとつ入力するごとにほぼ読み込みが入るので、とにかく時間がかかる。

匿名レビュアー
教育管理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

不便で使いにくい。交通費精算が最悪。

2.0 2 年前

製品を使ってみた感想: とても使いにくい。エラーがおきやすく、またそのエラーに気づかないこともあると、アナログでやった方が結局早くてミスもない、ことになる。電子承認のシステムにせざるを得ず導入されたが、現場の作業は増えている。

良いポイント:

サイトで表示される領収書は、打ち出さずにネット上で添付できること。

改善してほしい点:

交通費精算は、自分で入力したもので完結できず、ルートを選び選択しなければならないが、その精度が低く、手入力でやりたくなる。領収書を、写真で添付しなければならないが、撮影日時も重ねるタイムスタンプ機能がエラーを起こしやすく、添付完了のつもりが、未承認のままになっていることがしばしばあり、そうなると再度探して撮影しなければならない。

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

出張等の経費精算では無くてはならない存在

3.0 2 年前

製品を使ってみた感想: 経費精算をConcurに変えてから本当に便利になりました。

良いポイント:

承認する側の立場なのですが、モバイルで部下の経費申請を出来るのが便利だと思います。

改善してほしい点:

インターフェースがいまいちだと思います。特にモバイルはもっと使いやすくして欲しいです。

匿名レビュアー
スポーツ, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

経費精算

4.0 2 年前

良いポイント:

スマホアプリで撮影した領収書を元に経費精算申請できる基幹システムを利用していることが前提にはなるが、連携は楽になる。

改善してほしい点:

ユーザインタフェースが少々分かりにくい。翻訳の問題かもしれないが、似たような表現が並んでいてどちらを使えばいいのかが分からなかった。

Mosi
Mosi
英国のBusiness Manager
認証済みLinkedInユーザー
経営コンサルティング, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

Taking the hassle out of expense claims!

4.0 3 か月前

製品を使ってみた感想: Slick and easy overall to you use for expenses

良いポイント:

Swift and easy to use when doing your expenses with taking pictures of receipts making it the best in my experience!

改善してほしい点:

Never had any issues with using this so none to mention

Lee
英国のSurveyor supervisor
石油、エネルギー, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Excellent expense app

5.0 先月 新着

製品を使ってみた感想: It’s easy to use and easy to understand, I’ve been using this app for about 4yes and cannot fault it

良いポイント:

It’s extremely easy to use with a simple step by step guide

改善してほしい点:

Having to write my home address in on everyday

James
英国のProfessor
教育管理, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Counterintuitive and hard to use.

1.0 4 週間前 新着

製品を使ってみた感想: Very very poor. A huge waste of time each time I have to use it.

良いポイント:

Nothing. This product is counterintuitive, poorly designed and so very difficult to use, and refuses to allow corrections to entered data.

改善してほしい点:

This is extremely counterintuitive to use. It is not at all clear how to enter data.

Jamon
アメリカのDirector - Treasury Operations
工業オートメーション, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Excellent solution for T&E

5.0 3 週間前 新着

良いポイント:

Card transaction import directly into Concur. Drag and drop attachment.

改善してほしい点:

The cost structure can be a challenge for small to mid size companies.

Michael
アメリカのSr. Director Professional Services
人材, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

SAP Concur - Makes expense reporting fast and easy

5.0 3 週間前 新着

製品を使ってみた感想: I use SAP Concur almost weekly and find it efficient and easy to use. From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise is fantastic.

良いポイント:

Ease of use on both mobile and desktop applications. The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much easier.

改善してほしい点:

At times some of the pre configured alerts set forth by ones organization can be hard to understand and overcome.

Enrique
Enrique
アメリカのVice President, Human Resources and Administration
認証済みLinkedInユーザー
建設, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Good luck trying to get support

3.0 昨年

製品を使ってみた感想: Generally positive experience during the sales process, in implementation, and while an active customer/user. Absolutely awful experience post-disconnect, which would keep me from ever considering SAP Concur as a partner again in the future. Unfortunately can't recommend SAP Concur for expense reporting.

良いポイント:

SAP Concur has long been the industry standard for expense reporting and travel management, and so it was the natural choice when we were looking for a new expense platform several years ago. The sales process was straightforward (no negotiation or haggling needed as their price is their price), and implementation was planned and handled well by the assigned Concur team and our internal resources. Adequate training was provided for both administrators and end-users, so rollout and adoption of the new platform was pretty seamless. User experience was generally positive even if the platform was somewhat dated and not as user-friendly as competing options.

改善してほしい点:

Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing. Concur ended up disconnecting our site prior to making the download available, making it impossible for us to get to this critical data. We had to jump through countless hoops to get our site reactivated, download all the data, and then request another disconnect. In total, this debacle lasted almost five months. Could all have been avoided if the customer success team had communicated, responded to inquiries, and simply followed what I have to believe are well-documented Concur procedures for assisting clients through the disconnect process.

Destiny
アメリカのDesktop Support Technician
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Easy to use!

5.0 3 週間前 新着

製品を使ってみた感想: My company (myself included) uses Concur regularly to track business expenses. The interface is simple for end users and it is convenient to route approvals for expenses directly where they need to go.

良いポイント:

SAP Concur is easy to use for end users. The expense reimbursement process is simple and straightforward, directly sending the reports to managers/accounting to approve. In addition, the availability of two-factor authentication keeps our users' financial reports secure.

改善してほしい点:

I have nothing negative to report on regarding this application. Setup was simple and it is easy to use.

Caleb
アメリカのInternal Audit Associate
病院、ヘルスケア, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

SAP Concur Review and Experience

4.0 先月 新着

製品を使ってみた感想: I like using Concur for my own expenses, and it comes with a mobile application that has the same user experience that the desktop version does.

良いポイント:

SAP Concur is a very easy to use software, and it allows you to look into your own expenses as well as a broad range of reports to analyze the companies' expenses as well

改善してほしい点:

Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded.

Evan
アメリカのSales Director
コンピュータ・ハードウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

I love Concur

5.0 先月 新着

製品を使ってみた感想: Excellent. In the past, when I transferred to a different company, I was always happy when I found out they were using Concur!

良いポイント:

I think Concur has really evolved over the years. I have used it at four different companies as early as 2011 and I love how it has become more intuitive. It also integrates with other services well, which shortens the time to get an expense report done significantly. I cannot imagine having to use another app for expenses.

改善してほしい点:

Sometimes I get confused how to use a rarely used function, such as itemization. I think there could be better training for users, either by bite sized videos or in app pop-up training windows maybe..

Issac
インドのSenior Engineer
自動車, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

A professional business travel expense application

5.0 先月 新着

製品を使ってみた感想: I use Concur for recording all expenses incurred during a business travel and the entire process is very seamless and easy

良いポイント:

Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures no important notifications are missed out The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc can be directly uploaded using the mobile .

改善してほしい点:

There are just too many menus and options in the UI and as a end user you might not require many of the options a simplification of the UI so that there are only limited features for the user to select from would improve the user experience

Lorna
英国のIT Service Desk Manager
病院、ヘルスケア, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Good solid expense and travel application

4.0 7 か月前

製品を使ってみた感想: Moving from an excel based, far more manual process this has been a welcomed change.

良いポイント:

The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas. Support is readily available, always responsive and prompt in resolving any issues. It is quite straightforward to use as an end user, most team members pick it up quite quickly.

改善してほしい点:

I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access. Search facility as an admin only allows to search on first name or surname, not both names. The inability as an admin to easily move a 'group' of users to a new approver

Obi
英国のDirector General
美術、工芸, 51~200人規模の会社
使用期間: 2年以上
投稿経路

My Experience with SAP Concur

5.0 4 か月前

良いポイント:

Unlike most alternative online accounting tools, SAP Concur has a well functioning mobile application. 2 and 3 way matching tools enables me to detect discrepancies rapidly when paying vendors.

改善してほしい点:

I have been using this tool for almost four years now and I have never experienced drawbacks.

Victor James
オーストラリアのCEO
マーケティング、広告, 自営業
使用期間: 2年以上
投稿経路

My Overall Overview of SAP Concur

4.0 3 か月前

良いポイント:

SAP Concur automates repetitive accounting processes which enables me to save time. Matching POS, receivables and invoices detects errors rapidly.

改善してほしい点:

Mobile application lack some capabilities available on cloud-based application.

Jane
アメリカのReal Estate Agent
不動産, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Expense Manager in Real Estate Industry

5.0 5 か月前

製品を使ってみた感想: Real-time reporting on expenses is the main benefit that I gain.

良いポイント:

SAP Concur eradicate fraud by managing travel and spend expenses automatically.

改善してほしい点:

SAP Concur has not yet posed any challenge in my line of duty.

Samuel
英国のBusiness Analyst
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

SAP Good Expenses Software

5.0 3 か月前

製品を使ってみた感想: Generally really good, been using it for multiple years and had little issue

良いポイント:

Useful tool for expenses within a large organisation. It allows for a two tier check with managers and notes to be left on.

改善してほしい点:

With the claiming of VAT fuel it can struggle to fully understand if you have claimed back enough over multiple receipts. It often wants it to be done over just one.

Linet
英国のAccounts Payable Specialist
自動車, 201~500人規模の会社
使用期間: 2年以上
投稿経路

L.Gakii Views on SAP Concur 2 Years Utilization

5.0 3 か月前

製品を使ってみた感想: I save a lot of time by automating workflow with the help of SAP Concur.

良いポイント:

SAP Concur ever since 2022 as Finance Intern has been a game changer in AP and AR automation.

改善してほしい点:

I currently face zero issues on SAP Concur.

Grace
ケニアのProcurement Officer
美術、工芸, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Iconic Tool for Expense Analysis: SAP Concur

5.0 3 か月前

良いポイント:

SAP Concur has totally eradicated fraud in my organization by managing expenses across all departments.

改善してほしい点:

I have had no negative experience with SAP Concur for the past three years.

Rachel
オーストラリアのTreasurer
宗教団体, 201~500人規模の会社
使用期間: 1年以上
投稿経路

What I Know About SAP Concur

4.0 2 か月前

製品を使ってみた感想: Matching payments enables me to detect discrepancies before paying vendors.

良いポイント:

I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud.

改善してほしい点:

I only dislike that SAP Concur lack robust capabilities for global enterprise expense management.

認証済みレビュアー
認証済みLinkedInユーザー
電気・電子機器製造, 11~50人規模の会社
使用期間: 1年以上
投稿経路

SAP Concur User review

4.0 4 か月前

良いポイント:

What I most liked about SAP Concur was the expense reporting and easy receipt photos upload.

改善してほしい点:

I can’t recall anything I least liked about SAP Concur

Elizabeth
Elizabeth
カナダのManufacturing Eng manager
認証済みLinkedInユーザー
プラスチック, 201~500人規模の会社
使用期間: 1年以上
投稿経路

user friendly

5.0 昨年

製品を使ってみた感想: It is a fairly simple application to use, it is not complicated and it does not have many options so it does not take you much time to make an expense.

良いポイント:

When you travel it is super easy to lose bills or track your mileage, the mobile application makes it easy to perform these tasks.

改善してほしい点:

As for the mileage, for some reason, when you drive for many hours, you lose mobility or do not identify the starting point well.