キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
SurveyMonkeyとは
市場をリードするアンケート・プラットフォームです。
Great company great customer service, lots of features. Afton Tickets and MyAfton LiveStream use SurveyMonkey to send surveys to our attendees, clients, and to the artists that we book.
The theme can seem boring and not add enough challenge or versatility for some which can lead to them becoming bored and not completing the surveys.
レビューを絞り込む (10,088件)
Insurance/Reviews

Survey Monkey - Surveys in the blink of an eye!
製品を使ってみた感想: Just a fantastic time for lower-level surveys, especially internal employee opinions on new software, or protocols. Very fast!
良いポイント:
Very linear, and straight forward tool. It's very simple, it works fast, and it's one of the most affordable ways to gather data internal or external
改善してほしい点:
Does not carry advanced tools, or deep data. You will get primarily general survey data and need an external tool to get granular or analyze results.
Consistently Reliable
製品を使ってみた感想: I have used SurveyMonkey for both personal and professional reasons over the past decade. Throughout that time my experience has been consistent. It is a great, reliable product that has gone through enough upgrades to stay relevant, but not so many that you no longer recognize the original product.
良いポイント:
How easy it is to customize your own survey, but also that there are a lot of pre-designed aspects so you don't have to do more work than necessary.
改善してほしい点:
You can't change the colors/design very much, from what I remember.
Survey Monkey Review- Large Company
製品を使ってみた感想: Overall my experience was okay, I enjoyed having my employees'/coworkers' opinions on things efficiently. However, the functionality of the app is questionable.
良いポイント:
Something I like about Survey Monkey is the ability to create a personalized survey and easily distribute it to people.
改善してほしい点:
The app is laggy on occasion and makes it hard to complete the survey, customer service isn't great, and the subscription system doesn't work very well.
Functionality from basic to advanced
製品を使ってみた感想: SurveyMonkey is an incredibly, packed with features that really empower you to create engaging, insightful surveys with ease. From simple questionnaires to complex research, it has the functionality to meet a wide variety of needs.
良いポイント:
The interface is intuitive and welcoming, and with its array of templates, even new users can get started quickly and effectively. The built-in analytics add real value by providing clear, actionable insights that make data-driven decisions easier.
改善してほしい点:
That said, the pricing structure can be a bit of a hurdle, especially for teams wanting to collaborate. While it’s great as a single-user tool, the cost does add up when you want to bring in more team members, which can make collaborative work challenging. For teams that thrive on shared access and feedback, this setup feels a bit limiting. If there were more flexible options that made team collaboration easier, it would be an even better fit for fostering connected and dynamic research projects.
Great tool to conduct surveys.
製品を使ってみた感想: Overall a good experience using SurveyMonkey. The tool has everything to conduct surveys in an efficient and effective manner. I have been using it for over 7 years and there has been continuous improvement. Highly recommended.
良いポイント:
Survey Monkey is a easy to use tool to conduct surveys at large scale and to do the data analysis. The tool has a good user interface and has good capabilities built in to conduct survey with advanced logic.
改善してほしい点:
The only thing they need to improve is data presentation once the analysis is done as right now you have to download the data and do you own data visualization.
Event Marketing Insights Survey
製品を使ってみた感想: Overall, it’s been a smooth and efficient tool for collecting feedback, with just a few minor limitations.
良いポイント:
It's user-friendly and makes creating and distributing surveys pretty straightforward.
改善してほしい点:
Some advanced features seem locked behind higher-tier plans, which can be limiting.
Great survey platform for the majority of applications
製品を使ってみた感想: Excellent for continuous improvement, employee feedback, and customer feedback. Enhanced metrics and data may be more difficult to set up but are still possible.
良いポイント:
SurveyMonkey makes it easy to create and send surveys to your target audience. Data is compiled and presented in an easy to understand format and makes for effective application.
改善してほしい点:
Customization of survey questions can be problematic. If you want more detail in your responses, it can be difficult to figure out how to set up the survey.
SurveyMonkey is a hit with consumers!
製品を使ってみた感想: We use this product to rate processes that our customers go through for participation in our programs. Overall, SurveyMonkey yielded results that informed our group of changes that needed to be made and processes that were liked by the customers.
良いポイント:
The tool was very easy to use and has friendly set-up and feedback. It is also more "fun" and engages the customers. One commented that she had a "blast".
改善してほしい点:
Some categories were a bit generic, but we still were able to make them work for our product review.
Easy to use Survey tool
製品を使ってみた感想: I use it mostly for technical feedback on my team.
良いポイント:
It's easy to start up a simple yes or no survey.
改善してほしい点:
It doesn't allow great flexibility for surveys where many choices are needed.

Powerful Survey Tool with Some Limitations
良いポイント:
Advanced survey logic, AI-powered insights, and real-time data tracking.
改善してほしい点:
Limited free plan features and pricey upgrades
Software to create absorbing online survey ,quiz and feedback forms.
製品を使ってみた感想: It is very helpful tool and every one should have an at least free account.
良いポイント:
You can create survey for events, course evaluation, university instructor evaluation, event feedback, contact information.It's better option than google form and most of the features are free to use.Very efficient solution for university and colleges.
改善してほしい点:
Some more features like sliders and ranking should be added in free plan to make it more effective.
Quick and Efficient
製品を使ってみた感想: I’ve used it for quick school/family polls and it’s been quick and efficient to use.
良いポイント:
User friendly, both to create surveys and use them
改善してほしい点:
Comes with ads, can’t predict what they may be
Active SurveyMonkey User
製品を使ってみた感想: SurveyMonkey has played a vital role in helping us reach respondents in our organization. Creating and managing forms is easy to do and the data feeds into other platforms which makes our work process easy.
良いポイント:
I like how easy it is to use SurveyMonkey "out of the box". A form author would have few barriers to customizing and deploying a well-designed and visually pleasing form in a short amount of time.
改善してほしい点:
There is no glaring issue that I have experienced with SurveyMonkey.

Great Survey Creator!
製品を使ってみた感想: Overall, SurveyMonkey is has some great features and gives you many options on how you want your survey to look and feel!
良いポイント:
SurveyMonkey has tons of customizable options for building surveys which is really nice.
改善してほしい点:
It can be a little difficult to use and figure out at times.
Survey Monkey Review
製品を使ってみた感想: Overall a very good market research tool. Easy to fetch client feedback and survey reports. Must use tool with free version available. One can use for his studies especially for marketing
良いポイント:
1. Best market research survey tool. 2. Can prepare and analyze client feed back and satisfaction survey and reports. 3. Very easy to use user interface. 4. Report compilation of the survey is very easy
改善してほしい点:
Reordering of any big survey questions is a cumbersome task.
The best survey app available
製品を使ってみた感想: I absolutely love survey monkey it has helped our business tremendously and I will continue using survey monkey and I suggest it to everybody I I know.
良いポイント:
If you need to do surveys for your research definitely to survey monkey I love to being able to customize each question to my business.
改善してほしい点:
Maybe be able to change that you know the the fonts and the colors and be more customizable that way.
Great Analytic Tool
製品を使ってみた感想: I've mostly used it for post-service customer opinions, and it's been a fantastic tool to learn where I may need to adjust certain facets of my services or products. Customer surveys are always a great idea, and SurveyMonkey makes collecting those data easy and very intuitive.
良いポイント:
It's a great way to get customer opinions and ratings, but it can also bar used to reply quizzes and other types of questionnaires.
改善してほしい点:
I haven't really experienced any significant cons with SurveyMonkey.
A versatile tool for collecting, disseminating, and/or digesting any desired data
製品を使ってみた感想: Overall, survey monkey, has a TON of very valuable uses and is generally user friednly for all levels of experience both on the user side as well as with those developing and deploying their products. The features that allow for real-time data collection with the ability to report that data live, have been crucial in my workplace. I hope these in-the-moment capabilities will continue to increase the ability of all workers, to hold those in power accountable, as well as allow for the demand of responsiveness at the time those responses are needed. :)
良いポイント:
I appreciate the range of access to their products, that comes at no cost! aka the features that are Free :) I don't use their products enough to warrant a paid subscription, so being able to create a survey occasionally has been great for a committee I'm on, within my organization. Also being able to use polls to gauge real time reactions to changes within our workplace has helped drive pushback to undesired policies and also increase engagement of co-workers from seeing our peers wrestling with similar feelings/concerns, as they are happening.
改善してほしい点:
As a user of a couple survery's that were sent to me from partner agency's - outside of my organization (which I tried to respond to while using my work computer & email) I could not tell if my response had been submitted at the end of the survey. One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed successfully and if I was in fact done with the registration form. I tried to re-enter the information multiple times but each time ended at the same spot. The page included a header on how to create your own survey monkey product but did not direct me on my status or next required steps. I had a very similar experience when presented with an employee feedback survey from a community based organization and I still don't know whether my survey responses were included in that analysis of work satisfaction!
One of the Best Budget and User-Friendly Survey Applications
製品を使ってみた感想: Overall my experience would be a 4 out of 5 simple because each site has different tools and features and at times rendering speeds might jump simply due to file storage parimeters.
良いポイント:
SurveyMonkey essentially has all the tools you would need to easily set up various surveys. Their customer support as well is always readily available and will assist with any concerns.
改善してほしい点:
The only cons with SurveyMonkey would be the site initially might seem overwhelming. Once the user becomes familiar with the tools and application it becomes quite simple to navigate.

SurveyMonkey Helps Us Perform at our best
良いポイント:
We use surveymonkey internally and externally. We get the opinions and interests of our customers to use them at our best discretion, and it allows us to do schedule, make informed purchases and work with speed because we have that information at our fingertips.
改善してほしい点:
I have not come across any feature that I dislike about it. It gives us exactly what we need and has not had any glitches.
Customizable surveys to increase customer engagement.
製品を使ってみた感想: SurveyMonkey is our go-to app for creating feedback surveys for our end users & also to gain insights from within the organization. The survey builder is easy to use & requires no coding knowledge. We have so many templates available for customization & use. Surveys can be branded with our logos & tags, an all round great product that meets our needs.
良いポイント:
-SurveyMoneky easily integrates with other applications like Microsoft Teams, Slack, Zoom & more.-There are several templates available for different categories.-SurveyMonkey has a built in analytics dashboard that generates data visualization based on the published surveys.-Recently, they rolled out SurveyMonkey Genius which is an AI that helps us with quick suggestions & readymade questions while creating our surveys.
改善してほしい点:
Free version is limited and not suitable for organizations.Too many emails from their customer support for upsell & features updates.

Terrible Subscription
製品を使ってみた感想: Terrible. I will never recommend this to anyone. Especially since you can online surveys for free. This platform serves no purpose in my mind other than tricking people into buying a subscription.
良いポイント:
I didn’t find survey monkey useful at all. I used it one time for a survey during my subscription and realized it was not worth my money. I requested a refund after a one time use and was told no. I paid $408 dollars to use this platform one time.
改善してほしい点:
The fact that the support team was so unreasonable after clearly being able to see that I did use the platform and still denied my request for a refund.

The Most User Friendly Survey Platform!
製品を使ってみた感想: Survey Monkey is a game changer! It allows you to make fun, effective surveys for your clients including customer satisfaction surveys. It's super easy to use and they have amazing templates, tools and resources to help you along the way. We also love creating surveys to help us gather feedback from our internal team!
良いポイント:
Survey Monkey allows us to customize our questions allowing us to obtain only the most important information from our clients for our business needs. This allows us to make the survey sleek, user friendly, efficient and effective! We love the beta version and having the option to make the surveys engaging and enjoyable to fill out!
改善してほしい点:
We have been loving the features so far! We are so happy they came out with the Beta version. It allowed us to customize more freely then the regular templates, and it's just what we needed!
Survey Monkey review from the perspective of a healthcare student/worker
製品を使ってみた感想: Amazing, Helpful, productive
良いポイント:
SurveyMonkey is very helpful, easy to understand and it provides a variety of features which help in saving time and boosting productivity
改善してほしい点:
SurveyMonkey is a little bit difficult to understand but that's easy to deal with. it's just a matter of time
I like survey monkey
製品を使ってみた感想: I love it . It’s super simple and it’s easy to understand . I like to take surveys
良いポイント:
I like the fact that you do surveys and get something out of it . It helps with extra stuff during the month .
改善してほしい点:
There is nothing I don’t like it’s a pretty useful app to have .