キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Constant Contactとは
ドラッグ・アンド・ ドロップだけで。作業は完了です。 使いやすいエディタを使えば、どのデバイスでも注目される見栄えの良いメールを簡単にカスタマイズすることやデザインすることができます。
It also offers some excellent graphics solutions and allows you to configure your emails to also be mobile friendly.
Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.
レビューを絞り込む (2,812件)
Email marketing made easy
Constant Contact Review
製品を使ってみた感想: Very Good! It was easy to switch over and get everything going from the beginning.
良いポイント:
We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.
改善してほしい点:
We had no problems with Constant Contact at all.
Constant Contact review
良いポイント:
Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.
改善してほしい点:
Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.
検討した類似製品:
A solution that works and does not require major effort to setup
製品を使ってみた感想: It just works and did not require a bunch of back and forth with support like some cheaper solutions required
良いポイント:
Was very easy to get setup properly with subdomain to send emails using custom subdomain for marketing purposes and not impact normal email domains.
改善してほしい点:
It is a luttle expensive but you do get what you pay for so the added cost for less hassle is a worthwile return
Constant Contactからの返信
3 週間前
Thank you for the great feedback, Joe!
Not my first choice in email marketing.
製品を使ってみた感想: It was not a good experience. Mailchimp is my go to now.
良いポイント:
It actually delivered the emails to who I intended.
改善してほしい点:
The price, the customer service, and the functionality are all sub par.
Constant Contactからの返信
2 か月前
Hi Gregory! I am sorry to hear you did not have a great experience with Constant Contact. That's not what we like to hear, but please know we are always working to improve our product and user experience and we hope you consider us again in the future. If you ever want to share your concerns in more detail, please email social_support(at)constantcontact(dot)com and we would be happy to review and get in front of the right people. Otherwise, best of luck in your marketing endeavors!
Constant Contact is con-sistantly the best!
製品を使ってみた感想: I have been extremely pleased with this fine company. Constant Contact is my only connection with my prospect list, which has more than doubled since we started this Spring. I really can't see how I can do without my partners at Constant Contact.
良いポイント:
The great deal of information available helps me to invest myself in my business. The customer service team is outstanding. No problem is too insignificant for the best efforts from the reps at Constant Contact. The templates are really inspiring and fully adaptable for my needs and the AI suggestions are really useful. This has really been the answer to my customer relations.
改善してほしい点:
The multichannel campaigns are not as well supported by the knowledge bank as I would like. It is a new feature and I expect that there will be more helps coming soon.
Constant Contactからの返信
3 か月前
Wow, Stephen! Thank you so much for rating your experience with us so highly!
Excellent tool for boosting online sales
製品を使ってみた感想: My overall experience with Constant Contact has been very positive. I have seen a noticeable increase in customer engagement and sales since I started using their services. The automation features have saved me time by allowing me to schedule campaigns and follow-ups effortlessly. Customer support has also been very responsive and helpful whenever I had questions or issues.
良いポイント:
I particularly appreciated the ease of use of Constant Contact. The customizable email templates allowed me to create professional and attractive campaigns quickly. The integration with social media, especially Facebook, was a major asset for reaching a wider audience and increasing my sales. Additionally, the detailed reports helped me understand what works and adjust my strategies accordingly.
改善してほしい点:
One aspect I found a bit less satisfactory is the cost, which can be high for small businesses. Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools. However, once these obstacles are overcome, using the platform becomes much smoother.
Constant Contactからの返信
3 か月前
Hi Hedi. Thank you for the feedback. We love hearing these stories from our customers and how our features are helping them succeed!
Constant Contact: A Human Touch
良いポイント:
Constant Contact (unlike another event platform/email provider I was using until I ran into a technical problem) has phone customer support with live humans (what a concept!)
改善してほしい点:
Nothing I can think of at the moment, but maybe next time.
Constant Contactからの返信
4 週間前
Hi Susie! Thank you so much for the five stars and the kind words!
Constant Contact is one of the best but not the cheapest
製品を使ってみた感想: I like Constant Contact. Setting up and beginning campaigns didn't take long, and the template library makes it even easier. Like most business owners, there aren't enough hours in the day, Constant Contact, unlike some competitors, is straightforward and your first email campaign is just a few clicks away.
良いポイント:
interface is good, system is easy to use and has a lot of templates to choose from.
改善してほしい点:
I found it a little pricey with the top tier at around £70 upwards a month. As a small business it was a big ask. A company with a larger turnover would find it more cost effective.
Constant Contactからの返信
先週
Hi Carolyne! Thank you for the positive review and your feedback on the pricing. We'll make sure to pass that along!
Constant Contact in the Right Hands 👊🏾 of SED
製品を使ってみた感想: Creating, customizing and sending high volume outbound marketing emails is made easy by CC.
良いポイント:
Constant Contact not only allocates website builder tools but also has CRM, email marketing and campaign management capabilities.
改善してほしい点:
I have been using Constant Contact for an extended duration now and I have never experienced challenges.
Constant Contactからの返信
4 週間前
Hi Dilak! Thank you so much for the five stars and glad you're having such a great experience!
Constant Contact Review
良いポイント:
I love how simple it is to use and how well it connects with websites, e-commerce platforms, Etsy, and other services. I've found it to be one of the easiest platforms for creating email campaigns, with more advanced reporting and analytics. Also, customer service is excellent.
改善してほしい点:
Sometimes the email is spammed or hasn't reached the recipient's default inbox. I think it's a little bit expensive.
Constant Contactからの返信
昨日
Hi! Thank you for your five star review describing your overall great experience. I'm not clear on what you mean by the email is spammed, but if your contacts are saying they are receiving the same email more than once, we would want to look into that! Please consider sending an email to social_support(at)constant(dot)com with your username, a reference to this review, and any details you can provide about the affected email campaigns and we will investigate!
Efficient but Limited
良いポイント:
I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites.
改善してほしい点:
Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins. Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if you pay for the pro plans.
検討した類似製品:
Clean, responsive design and intuitive list management
製品を使ってみた感想: Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages. There is strong automation capability, but we haven't utilized it to its potential.
良いポイント:
Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable.
改善してほしい点:
Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative.
Best email marketing products for small businesses
製品を使ってみた感想: Constant Contact has been our team's favorite platform to use for email marketing. We are a small company, so we cannot speak for large businesses, but for us, it has been perfect to reach our 10,000+ person audience on a regular basis, as well as incorporate landing pages and gain more subscribers.
良いポイント:
Constant Contact was our top choice for two reasons. 1. Emails are more customizable than other platforms. You can move elements side to side which you can not do on a handful of competitors' platforms. This was huge for us as the look and style of our email are extremely important. 2. Constant Contact offers the ability to create landing page sign-up forms. Total game changer and incredibly easy to create!
改善してほしい点:
Frequently the platform slows or errors and the text editor covers the text box we are working on. To fix it, we have to refresh the page and likely lose our work.
Constant Contact is an amazing platform with great support!
製品を使ってみた感想: Very satisfied, I have been with them for 10 years.
良いポイント:
Easy to use, low price point, great support, always updating and creating better options to serve us better.
改善してほしい点:
Sometimes the platform is glitchy, but they are always responsive to fix it
We think of Constant Contact as one of our team members!
製品を使ってみた感想: Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
良いポイント:
Constant Contact makes it super easy to stay in touch with our association members as well as to create various marketing campaigns.
改善してほしい点:
The only negative I have is with pricing. While Constant Contact provides tremendous value, and offers fantastic savings for a subscription paid annually (which is a good thing) ... for us as a non-profit, it is easier budget-wise for us to pay monthly, so we are not able to take advantage of the bigger discount. It would be helpful if Constant Contact allowed those same savings to be applied for non-profits who pay monthly ... especially since we have been a long-time customer.
The Only Way to Stay in Touch with Clients
製品を使ってみた感想: Overall Constant Contact is by far the best email marketing platform we have used. After trying several other products there is no doubt that overall Constant Contact is the best product on the market today.
良いポイント:
The platform overall is reliable, easy to use, easy to implement and is a great value for the cost. The ability to schedule campaigns, manage contacts, grow our social media followers and so many other features have made Constant Contact an integral part of our business.
改善してほしい点:
Additional improvements to the user interface and the help sections would be useful.
An email marketing platform that works!
良いポイント:
We signed up with Constant Contact in somewhat a state of desperation, after having no luck with other platforms to do what we wanted them to. We were looking for an email marketing platform that would effectively take our data and create merge fields that worked, had the ability to segment lists, and also provided detailed reports including who had opened it, who had not unopened it and had the ability to re-send with one-click to everyone who had not opened a specific email. We also wanted a platform where we could create our own customizable template that still had a professional appearance. Constant Contact did all this for us, and our customers have been commenting on how the communication we're sending them "looks professional, has a consistent look, and always has relevant content". We couldn't have achieved this without Constant Contact!
改善してほしい点:
The one disadvantage with Constant Contact is that anyone that has the same email address is merged into one contact. This has been a small issue for us where we want to keep both contacts names even though they have the same email address. We have been able to work around this by asking all our customers with duplicate email addresses to update their email address.
Invaluable Tool for A Small Business or ANY Business
製品を使ってみた感想: Constant Contact revolutionized the way we communicate with our clients to let them know what's coming up in our issues and how they can participate (our magazine is 100 percent supported by advertising) and our readers (each month we create an email "alert" with Constant Contact which lets our readership know that our free digital issue is now available online). My whole staff knows how to use it and it can be adapted to a great variety of communication purposes. Clients can download our rate kits from a Constant Contact email; readers can link to our issues from it. It has lowered our print bills for collateral materials immensely. No more printed flyers or brochures! And no more use of snail mail — clients can receive your Constant Contact mail immediately or at a pre-scheduled time.
良いポイント:
Very easy to use. If you know how to upload an image or a graphic, you can create eye-catching emails or newsletter style communications very easily and modify or update them frequently and quickly. The analytics -- to see the percentage of recipients who opened your email and exactly which person did or didn't, the bounce rate which allows you to keep your lists current, and many other features are not only helpful but simple to use.
改善してほしい点:
As time has gone on, the cost has increased, but it still saves us a great deal of money because our postage costs have gone way down. We hardly ever use our postage meter anymore for marketing mailings. It's all done through Constant Contact. They used to have a free desktop "widget" that allowed you to input an email address right from your desktop, but that has now been discontinued. It was extremely convenient for the way we do business. There are now other ways (paid) you can connect directly to Constant Contact to have new email addresses input, but we have not been successful at getting them to interface for us, even though they are supposed to work. Constant Contact support was not helpful on this at all -- this happened recently and was really our only disappointment with them EVER!
It streamlines marketing campaign management and data collection.
製品を使ってみた感想: With Constant Contact, dealing with marketing campaigns has become a pleasure, as we have been able to cooperate in designing campaigns and publications and following them up. The data collected has also helped us create a realistic perception of the extent of our success in attracting customers.
良いポイント:
Constant Contact provides many, many capabilities that enhance our ability to prepare and publish comprehensive and distinctive advertising campaigns. It is really great that all the settings are easy, as it does not require much effort, as there are ready-made easy-to-customize templates, and the contacts are easily set up. Constant Contact enables us with high efficiency to design the content of the advertisement as we wish, and drag and drop helps in that, and enables us to deal flexibly with all components and add images, texts and links with ease. Scheduling is also excellent, as we can easily organize publishing times on different platforms. It is also great that Constant Contact enables us to capture a lot of data that expresses the extent of customer response to advertising campaigns, and it is great that this data can be easily exported to different analysis platforms.
改善してほしい点:
I haven't experienced any complications with Constant Contact, especially when dealing with email campaigns, and it's great that Constant Contact always provides us with newsletters with updates and lots of good ideas.
Fashionable and Functional. Your correspondence will
製品を使ってみた感想: I do independent contracting for a nonprofit and have been using Constant Contact for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out. What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).
良いポイント:
I do independent contracting for a nonprofit and have been using Constant Constant for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out. What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).
改善してほしい点:
I don't like that the only videos that I can embed into the mailings have to be a Youtube link. But other than that, there isn't much that I do not like about using this software.
Increased customer base
製品を使ってみた感想:
We love to reward returning customers, we know there are a lot of choices in clothing and jewelry. We used constant contact to make sure all of our customers know about our rewards and have the opportunity to use them in store and online.
As a boutique it's important that we have items our customers are looking for but may not be able find in a mainstream store. We use the surveys to find out what styles our customers are most interested in, which also makes the customer feel valued and included. We discovered that out customers were looking for different styles than what we had originally anticipated.
The pricing makes all of this a bit irrelevant since I can purchase the same services for much less from another software company.
良いポイント:
The amount of new customers we brought in was awesome, we kept in touch with past or current customers, meaning they're more likely to become repeat customers. Email tracking and email automation, surveys (or polls), high deliverability rate, click tracking, insights, and ease of use are all pros. Customer service is very responsive.
改善してほしい点:
Constant contact costs more and provides less for the price than most of the other email marketing software I've used. I'm absolutely fine with paying more to get more but it doesn't make sense to pay more to get less. Business 101... Depending on who the recipient has their email address with, more or less of the emails from constant contact may to wind up in the promotions label vs primary.
A complete marketing system, fit for every company!
製品を使ってみた感想: Constant Contact's many valuable features and tools help us maximize the effectiveness of our email marketing initiatives. One of my favorite features is the ability to set up triggers for action-based emails. For instance, they can click on a button to have a beneficial email sent to them. Because of its widespread adoption, Constant Contact's open API makes it simple to connect to other platforms.
良いポイント:
We have selected and will continue to use Constant Contact because of its exceptional usability. It's a robust system that works wonderfully for our company and meets all of our requirements for email marketing. Constant Contact's ability to let me make my own templates, run tests on campaigns, and see results in real time is its best feature. It's fantastic that I can design my emails to look unique and send them at times that are most convenient for my readers. And with Constant Contact's automation features, I can create elaborate, customized workflows that meet the specific requirements of my intended customers.
改善してほしい点:
When compared to competing email marketing solutions, I find that Constant Contact's setup is a little trickier. There are alternative systems out there that are considerably less complicated and more user-friendly.
It's easy to use
製品を使ってみた感想: Constant Contact is good when it comes to handling small amounts of data. It's a great tool for designing landing pages and lead collection forms.
良いポイント:
In my online venture, I've been doing a lot of testing & trying. I tested out several email marketing tools including Constant Contact and even though it's not excellent I found a few amazing features in this tool.It has the most user-friendly interface ever. It all starts with - Constant Contact having every single feature within the user interface organized properly. It's great as I don't have to stress a lot to get familiar with it.Secondly, It offers a wide range of pre-designed email templates to start a project off the ground with. I mean, this sharpens my creativity and makes me more productive.Thirdly, List management is extremely easy and fascinating since it segments them properly based on the various criteria provided.I also love its reporting & analytical capabilities as it provides detailed metrics per our campaign performances which are vital adjustments.
改善してほしい点:
We switch from using Constant Contact to a better alternative because of :- Limited automation and autoresponders. We have experienced failures with email autoresponders several times. We tried setting up several automation but didn't get results as expected. This is quite frustrating as sometimes we work under pressure from customers. Almost 55 -60% of businesses in Cameroon today depend on online ads for traffic and sales and the majority of these clients work directly with us.- Despite the lack of advanced automaton features, Constant Contact charges high service fees which can sometimes be overwhelming. Well, I'm not saying that its tool is not worth the actual price, however, It's more flexible to pay for something that brings another return- Additionally, I find Constant Contact to be limited in integration. There aren't more options available like with MailChimp. This is challenging as our business relies on several tools for proper functioning.
The best way to promote your company by email is with Constant Contact
製品を使ってみた感想:
Constant Contact has been very helpful for our company, it is an excellent marketing tool that has allowed us to increase our customers and sales significantly.
It is a very complete and effective system but at the same time a little expensive if you have many contacts, but I think it is worth the investment.
良いポイント:
Constant Contact has many features and functionalities that allow us to effectively promote any product, business or company. It's easy to start creating email marketing campaigns with Constant Contact. It is intuitive and easy to use, its interface is simple and allows us to adapt easily to your work environment. You can create effective campaigns with a pleasant and innovative visual style since the system has a large number of templates that we can customize and adapt to any type of campaign, there are many different designs that we can choose from. Constant Contact will allow us to direct our campaigns to one or more contact lists that we have since we can segment our contacts very easily, simply creating different lists for each group of contacts that we need We can perform an analysis on the campaigns sent through the option of reports, being able to quickly verify the percentages of opening, clicks, rebounds and unsubscriptions and thus we can be improving the effectiveness of our campaigns Constant Contact allows integration with other systems such as Shopify, Wordpress, BigCommerce, facebook and others.
改善してほしい点:
I think your support staff are not so good, when we call support it is difficult to find an operator that speaks Spanish and we lose a lot of time on the call, I also think that Constant Contact is a bit expensive system.
Great tool for our Cooperative
製品を使ってみた感想: I'm happy with Constant Contact and we just renewed for another year.
良いポイント:
Email management is easy to add/remove addresses, whether that's by me or those signed up. I love the social media scheduler feature, I'm able to schedule posts to go to multiple platforms from one program.
改善してほしい点:
I miss the calendar. There used to be a calendar that integrated into Outlook so I could see all of my scheduled campaigns. It developed a bug that it's not working in Outlook. It was nice that I didn't have to log in to see if I had anything scheduled for the day.