Constant Contactのレビュー

Best email marketing products for small businesses

製品を使ってみた感想： Constant Contact has been our team's favorite platform to use for email marketing. We are a small company, so we cannot speak for large businesses, but for us, it has been perfect to reach our 10,000+ person audience on a regular basis, as well as incorporate landing pages and gain more subscribers.

良いポイント:

Constant Contact was our top choice for two reasons. 1. Emails are more customizable than other platforms. You can move elements side to side which you can not do on a handful of competitors' platforms. This was huge for us as the look and style of our email are extremely important. 2. Constant Contact offers the ability to create landing page sign-up forms. Total game changer and incredibly easy to create!

改善してほしい点:

Frequently the platform slows or errors and the text editor covers the text box we are working on. To fix it, we have to refresh the page and likely lose our work.

Unbelievably poor support

製品を使ってみた感想： Absolutely horrible

良いポイント:

They have a fantastic idea but find it someone else.

改善してほしい点:

Their support and you are just a number there. I had trouble importing contacts (which I paid someone else to fix). Customer service was supposed to have the premium support package because of the number of contacts. If this is the upper tier support I can't imagine how they treat the small contact list. Let me just say this wasnt just one attempt. We tried for weeks. It just shouldnt be this hard. Where I went to took me 2 days

Constant Contact Review by Jen

製品を使ってみた感想： After 2020 we were forced to focus on merchandise sales and rely heavily upon their success. Constant Contact made a positive impact and helped keep us afloat.

良いポイント:

Constant Contact is a prominent brand in the email marketing business. A multitude of integrations are possible (Google, Microsoft, and Zoho products, Shopify, WordPress, Purplepass Ticketing, ETC.) The power to launch a large campaign and see results quickly has to be the best feature of CC for us.

改善してほしい点:

Constant Contact sways towards the mid to high end of the price spectrum. The premium plan (which you must purchase to remove the CC logo) is absolutely on the high end. Ease of use isn't perfect yet.

Constant Contact: The Complete Email Marketing Solution for Your Business

製品を使ってみた感想： Constant Contact is easy to use, even for those with limited technical experience, thanks to its intuitive drag-and-drop interface and library of customizable email templates.Constant Contact's lead capture tools, including signup forms and landing pages, which make it easy for businesses to grow their contact lists and reach more potential customers.Another benefit of Constant Contact is its robust reporting and analytics features, which provide businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.

良いポイント:

1.Email Templates: Constant Contact provides a wide range of customizable email templates that make it easy for businesses to create professional-looking email campaigns.2.Contact Management: Constant Contact's contact management system allows businesses to easily manage their email lists, segment their contacts, and target specific customer groups.3.Lead Capture: The lead capture feature allows businesses to capture leads from their website and social media channels and add them to their email list.4.Reporting Analytics: Constant Contact's reporting analytics provides businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.5.Integrations: Constant Contact integrates with a wide range of third-party tools and services, including CRM software, social media platforms, and eCommerce platforms, making it easy for businesses to integrate email marketing into their existing workflows.Overall, the user-friendly interface, lead capture tools, email templates, reporting analytics, and customer support are some of the most impactful features of Constant Contact. The product is generally considered to be easy to use, and the integration with existing business processes is seamless, making it a popular choice for businesses looking for a comprehensive email marketing solution.

改善してほしい点:

1.Limited Design Flexibility: Some users have reported that the design flexibility of Constant Contact's email templates can be limited, making it difficult to create highly customized designs.2.Pricing: Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact lists.3.List Management: Some users have reported that the list management features in Constant Contact can be challenging to use, particularly for businesses with large and complex contact lists.4.Limited Automation: Some users have reported that Constant Contact's automation capabilities are limited compared to other email marketing solutions, making it difficult to create complex automated campaigns.5.Limited Integrations: Some users have reported that Constant Contact's integrations with third-party apps and services can be limited compared to other email marketing solutions, making it difficult to seamlessly integrate with existing business processes.

Constant Contact: Still a good option for nonprofits!

製品を使ってみた感想： Overall, despite my one negative experience, I still recommend Constant Contact as the go-to email marketing tool for nonprofits. It's affordable, widely used, looks good enough, has solid list management & analytics, and has decent customer service (aside from the one experience I described) with an instant chat option I've used many times.

良いポイント:

As one of the longest-running email marketing tools out there, Constant Contact has gone through some growing pains over the years as it updated its design tools and features to get more in line with the newer competitors coming out, but I think it's still one of the best options for nonprofits. It may not be the cheapest option anymore, but the price is still reasonable compared to some other competitors, and they seem to have added way more features at the basic subscription level, like social media management.The email templates aren't the *best* looking out there, but they have become more modern-looking over time and are mobile-responsive. Many people don't realize that many of those beautiful emails you receive from big companies are not accessible to people with low vision who use screen readers or who don't have images displaying for various reasons (older email providers, slow internet, strict work email accounts that don't allow images, people being too busy to click on the "display images" button, etc.). This is because the majority of those emails are basically just a bunch of images with text in them, not text within the actual body of the email (which is what screen readers can read, and what shows up when images are disabled). Nonprofits in particular must be very conscientious about accessibility - sometimes your grant funding even requires it - so keep that in mind!Deliverability, list/tag options, and customer service were all fine (see 1 exception below).

改善してほしい点:

This was several years ago now, but at a previous organization (a very small nonprofit with a budget of less than $500k and only 1.5 staff working on communications & fundraising), our account was reported as spam, and I didn't appreciate the way we were treated by customer service after that happened. They were borderline rude and treated us like we were intentionally spamming people, when it was clearly the result of either our small, overworked staff not having the knowledge of best practices in list management (e.g., not removing bounces regularly enough) or the fact that we simply had a somewhat ornery, older donor base who tend to report emails as spam rather than just unsubscribing. (Ugh.) I felt it was clear what had happened given the kinds of emails we sent (monthly e-newsletters and occasional event invitations and donation campaigns, no more than 1x week) and there was no justification for treating us like we were the same as scammers sending spam about Viagra to unsolicited lists. They didn't offer us any flexibility or even sympathy, and temporarily shut down our CC account until we did an opt-in campaign to confirm we had permission to send emails (even though we did only send emails to folks who had opted in previously). It was about a month before our largest fundraising event of the year, so this was a huge issue. I understand they must follow anti-spam rules, but the experience really sucked. A little kindness would've gone a long way here!

Gets the job done for the most part.

製品を使ってみた感想： Thanks to Constant Contact, my team is effectively engaging with our customers and sales leads through mass emails. Thus enabling us to maintain audience interest and interaction, while also tracking the effectiveness of our email marketing strategies in real time.

良いポイント:

I absolutely adore the convenience of sending emails, creating automated campaigns, building landing pages, and more with Constant Contact. One of my favorite aspects is the ability to easily customize and automatically schedule newsletters to be sent to our target audience at specific intervals. Additionally, the tracking feature for opened emails is also incredibly useful. Not only is Constant Contact user-friendly and simple to navigate, but it offers an abundance of outstanding features and integrations.

改善してほしい点:

While Constant Contact is an exceptional platform for email marketing, there is some room for improvement in terms of integration with third-party software. Currently, the platform only offers integration with the most commonly used mainstream software products in our office. As a result, we are forced to use third-party workflow automation platforms, such as Zapier, to connect Constant Contact with our other tools. It would be great if Constant Contact could expand its integrations to include a wider range of software, which would streamline our workflow and save us valuable time.

All-in-one Email Marketing Solution - A Review of Constant Contact

製品を使ってみた感想： Despite the pricing and analytics drawbacks, I found Constant Contact to be an effective email marketing solution that provides all the necessary tools for creating and tracking successful email campaigns. The platform's intuitive interface and wide range of features make it a top choice for businesses of all sizes.

良いポイント:

I found Constant Contact to be a robust email marketing solution with a wide range of features that are easy to use, even for beginners. The email builder and pre-made templates make it simple to create professional-looking emails, and the automation features, including triggered emails and list segmentation, help to increase engagement rates.

改善してほしい点:

Analytics and reporting features could be more detailed.

Constant Contact review

製品を使ってみた感想： The customer service team is also helpful and always willing to assist with any questions or issues I have. I appreciate the variety of tools and templates that are available and the ability to customize them to fit my needs.

良いポイント:

I find Constant Contact to be incredibly useful for helping businesses reach their goals due to the wide range of features it offers. It has a drag-and-drop editor for designing beautiful emails, integration with social media, as well as comprehensive tools for building and tracking campaigns, creating newsletters, and managing email lists. Plus, the detailed analytics and reporting capabilities enable me to monitor the success of my campaigns and make adjustments as needed.

改善してほしい点:

I have no problems with Constant Contact apart from the difficulty of separating an email address from the main account.

Best Website Builder

良いポイント:

Creating beautiful and fun emails for my list of people. I love that you can schedule when you want the email to be sent. But there is so much more one can do such as event registration and websites.

改善してほしい点:

The only con to constant contact is customer support. It is a bit difficult to reach them at times even though they have many articles to help you out. They do offer chat support, but sometimes it's easier or more helpful to be able to speak with someone.

Ease of use for Small Shop

製品を使ってみた感想： The team was great in getting us set up as non-profit with reduced pricing. Using their analytic tools for our website and social media has been an added benefit for us.

良いポイント:

Constant Contact is easy to learn, use and gather reports. The functionality is great and helps eliminate duplicating work. We love the ability to drop in a you tube video, conduct surveys and gather RSVPs.

改善してほしい点:

Only frustrating part is being signed out of account, but still being able to make changes. You don't know that your time has expired until you go to save the changes.

Poor Service - We Quit and Switched

製品を使ってみた感想： Easy software, but many features gave us problems, and the customer service response was terrible. We switched providers as a result.

良いポイント:

In the early days of using this type of mailing software for subscription based newsletter campaigns, CC was at the top of its game and most popular. We chose it for that reason, and did it automate and streamline the process of sending email campaigns, however, the problems with CC falsely penalizing for spam caused us to switch providers.

改善してほしい点:

We imported a significant subscription list which we gathered over several years. When sending a campaign upwards of 5K to 6K, there are going to bad addresses or people which decide they no longer want the content. Fair enough, however, we had a double-opt-in platform in place, and send a campaign 1x monthly. There are always going to be individuals who hit "spam" on email platforms, such as Gmail, because it's a fast way to unsubscribe and delete. This happened enough times, with just 2-3 people (out of thousands) using the Gmail spam report, that CC began to throttle and limit our service. We sent, time and time again, evidence of the double-opt-in from a particular group of spam reporters, to show we don't send unsolicited email -- ever. CC would remove the throttle, but it happened enough times that we grew irritated. If CC made it easier to unsubscribe, and Gmail made it not easier to hit a "spam" button instead of an "unsubscribe" button from CC, we wouldn't have had the issue. We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign. We closed our CC account, switched, and never had the same problem with the follow-on provider, who took better care of us, and, our readers.

Excellent Experience With Constant Contact!

製品を使ってみた感想： Overall, I have had a great experience with Constant Contact. It is the perfect solution for managing my email marketing campaigns, and I have been able to get great results with the software. Customer service has been excellent, and I would definitely recommend Constant Contact to others.

良いポイント:

Constant Contact is a great tool for those looking to manage their email marketing campaigns. The software is easy to use and provides lots of features to help make the process of designing and sending emails a breeze. The customer service is also top-notch and always available to answer any questions or concerns I may have.

改善してほしい点:

While Constant Contact is a great tool, I have noticed that the prices can be a bit on the high side. Some of the features are quite costly, and I feel like I am paying for services that I may not always need.

Bulk Email Marketing At Its Best

製品を使ってみた感想： I like using Constant Contact and the experience has been good especially with bulk email sending.

良いポイント:

1. Constant Contact makes it easy for me to send bulk email that goes straight to inbox and that what got me entangled with it. 2. I noticed a very rare feature that Constant Contact have that many other doesnt have. Constant Contact, allows me to collect donations from people. Many of the clients i have helped setup Constant Contact like the donation feature part so much too. 3. Constant Contact allows me create absolutely any kind of form that is needed for my list building.

改善してほしい点:

Constant Contact doesnt have a free forever basic plan. Although they give first month free but I think they should have a plan for small businesses starting out who cannot afford their $20 a month.

An email marketing platform that works!

良いポイント:

We signed up with Constant Contact in somewhat a state of desperation, after having no luck with other platforms to do what we wanted them to. We were looking for an email marketing platform that would effectively take our data and create merge fields that worked, had the ability to segment lists, and also provided detailed reports including who had opened it, who had not unopened it and had the ability to re-send with one-click to everyone who had not opened a specific email. We also wanted a platform where we could create our own customizable template that still had a professional appearance. Constant Contact did all this for us, and our customers have been commenting on how the communication we're sending them "looks professional, has a consistent look, and always has relevant content". We couldn't have achieved this without Constant Contact!

改善してほしい点:

The one disadvantage with Constant Contact is that anyone that has the same email address is merged into one contact. This has been a small issue for us where we want to keep both contacts names even though they have the same email address. We have been able to work around this by asking all our customers with duplicate email addresses to update their email address.

Super easy to use, less functionality that Mailchimp but not necessarily a bad thing

製品を使ってみた感想： We use Constant Contact for marketing, admissions and development emails. We recently made the switch from MailChimp to Constant Contact because I, as the primary user, was wanting something that would be less labor-intensive. While having fewer features and customizable content as Mailchimp, it's nice not having to hand code anything. Additionally, it seems to provide a similar experience regardless of browser. With Mailchimp we kept having diplay/layout issues with recipients viewing in Outlook 365 on a PC.

良いポイント:

It's simple. Drag and drop editor is dummy proof. Very simple to build emails and automations. Ability to do emails with multiple columns.

改善してほしい点:

Not able to do edge-to-edge designs and the footer is less customizable than our previous email software (Mailchimp)

Lots of unnecessary work to get reasonable results

製品を使ってみた感想： Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness is severely limited by its awkward and painful interfaces.
Company responsiveness seems non-existent.

良いポイント:

Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free.

改善してほしい点:

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate. Folder management and use: site does not remember when you work in a folder, always starts at the "All folders" level, forcing repeated navigation steps to continue working in the desired folder. Contact management is awkward: working with large contact lists to clean up/reorganize is a nearly futile effort if contacts are part of multiple lists. Even though emails can be scheduled in advance, Contact lists are attached to emails at the time of sending, no option to change this. So when sending a templated email with contact group dependent links and content, there must be a separate email/campaign created, plus a separate contact list to be used with it. Dead lists and emails are a quickly a mile deep if not regularly purged. Reporting on results over multiple email campaigns appears to be non-existent. Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email. No other response is ever apparent.

Invaluable Tool for A Small Business or ANY Business

製品を使ってみた感想： Constant Contact revolutionized the way we communicate with our clients to let them know what's coming up in our issues and how they can participate (our magazine is 100 percent supported by advertising) and our readers (each month we create an email "alert" with Constant Contact which lets our readership know that our free digital issue is now available online). My whole staff knows how to use it and it can be adapted to a great variety of communication purposes. Clients can download our rate kits from a Constant Contact email; readers can link to our issues from it. It has lowered our print bills for collateral materials immensely. No more printed flyers or brochures! And no more use of snail mail — clients can receive your Constant Contact mail immediately or at a pre-scheduled time.

良いポイント:

Very easy to use. If you know how to upload an image or a graphic, you can create eye-catching emails or newsletter style communications very easily and modify or update them frequently and quickly. The analytics -- to see the percentage of recipients who opened your email and exactly which person did or didn't, the bounce rate which allows you to keep your lists current, and many other features are not only helpful but simple to use.

改善してほしい点:

As time has gone on, the cost has increased, but it still saves us a great deal of money because our postage costs have gone way down. We hardly ever use our postage meter anymore for marketing mailings. It's all done through Constant Contact. They used to have a free desktop "widget" that allowed you to input an email address right from your desktop, but that has now been discontinued. It was extremely convenient for the way we do business. There are now other ways (paid) you can connect directly to Constant Contact to have new email addresses input, but we have not been successful at getting them to interface for us, even though they are supposed to work. Constant Contact support was not helpful on this at all -- this happened recently and was really our only disappointment with them EVER!

Outdated service

製品を使ってみた感想： In general, Constant Contact feels like a software built decades ago that's bolted on features over time instead of a well-designed, intentionally integrated solution. Templates are old fashioned. Automations are limited. (For example, a welcome email cannot be a series.) Old sign-up forms are maintained, but weren't migrated to the new functionality, so we'd have to rebuild each one to modernize them. Custom contact fields are limited to text or date. Missing details like this add up to each project taking more time than it should. I suspect Constant Contact was a front-runner in the early days, but there are better email marketing solutions now at a similar or lower price point that offer a coherent, simple-to-use, and modern product. This was one of the first SaaS products I replaced with another service when I took over my job.

良いポイント:

Drag-and-drop email builder is straightforward, and I appreciate the polling and RSVP functionalities. It's easy to collaborate with team members on the same projects (but not on a variety of projects -- see below). Overall the naming and location of items is intuitive, which makes it easy to find your way around if you've used other email marketing software. I like the ability to get a url to past email campaigns.

改善してほしい点:

The templates and functionality are outdated, and it takes time to build out customized elements that fit with a modern aesthetic. Support is so-so; other service providers (such as MailerLite) have raised the bar with quick response times that Constant Contact just doesn't offer. This product works best for a single user or two. The list, segments, and tagging attributes offer flexibility, but they get out of hand quickly when used for multiple goals or by different teams. This email marketing service has been the hardest for us to keep clean. Additionally, there is a single unsubscribe form, which doesn't make sense when different teams use the same service. The search function for past campaigns doesn't work well, so it takes time to riffle through the list to what we need. This is how many of the features work: they're probably there, but it takes time to get what you need.

Easy to use, great for contact management, but terrible customer service

製品を使ってみた感想： The email analytics and reports are great.

良いポイント:

I use CC to to manage our large contact database and to send out email updates. It is great for segmenting our list -- from general interest to communications to fundraising. The automated features are great, especially that it will not allow the same email to appear in the same inbox twice. It also merges duplicate contacts. We use it across the entire organization. Constant contact is great for merging duplicate contacts, updating your address book, giving a reliable open rate and thorough reports, and allowing you to segment large email lists.

改善してほしい点:

When uploading additional contacts, CC wants to see how they actively subscribed. This can be problematic when uploading an older email list (i.e. you may just have a spreadsheet of The List and they want to see more evidence). Additionally, it is a little pricey compared to competitors such as MailChimp. It would be great to be able to export email campaigns as HTML.Be extremely careful when importing contacts. Constant Contact wants to see how they actively subscribed. Sometimes it is hard to prove this when you have entered information for people you have an established relationship with, or if they verbally requested to be added. Constant Contact wants to actually see the (paper) sign-up sheet. This is unachievable for businesses/groups that have been around long enough to have established an email list based on personal relationships or when importing business cards. As for the design, sizing images can be difficult when you are using a self-designed template. As for the contact management services, representatives have very little technical knowledge and don't seem to understand marketing techniques used within certain industries.

It keeps getting better!

製品を使ってみた感想： Constant Contact is the standard for email marketing, and you can see why! It allows you to quickly upload your email contacts and create professional email marketing. We've been able to see how many people open each of our email campaigns, and which campaigns are most successful, making future marketing more targeted.

良いポイント:

Love the ease of use - whether you want to send a quick email using a premade template, or customize every part of your message, Constant Contact gives you the tools. It's easy to find what you need, and you don't need to know anything about pixel size or the HTML color codes to create professional emails. Constant Contact just introduced A/B testing, so you can better gauge the headings and send times that get your audience to open the emails. Constant Contact is a very solid platform - I've yet to see any service outages, or experience any features that feel buggy, unstable, or like they're still in beta testing. If you have access to a feature on Constant Contact, you know that it will work.

改善してほしい点:

It's difficult to manage old campaigns. Want to see what your message was last time, what template you used, or how long ago you sent an email to a particular group? Good luck - you'll be scrolling through pages of old campaigns by hand. At this time, you can't run reports to compare the percentage of opens/click-throughs per recipient group, or to compare how various keywords or send-times compare. To really analyze your marketing approach, you'll have to extract this data by hand. Some of the updates (i.e. A/B testing, custom template options) have been available to users of free competitor services for years. It would be nice to see Constant Contact take a more proactive approach to innovation and updates.

The best way to promote your company by email is with Constant Contact

製品を使ってみた感想： Constant Contact has been very helpful for our company, it is an excellent marketing tool that has allowed us to increase our customers and sales significantly.
It is a very complete and effective system but at the same time a little expensive if you have many contacts, but I think it is worth the investment.

良いポイント:

Constant Contact has many features and functionalities that allow us to effectively promote any product, business or company. It's easy to start creating email marketing campaigns with Constant Contact. It is intuitive and easy to use, its interface is simple and allows us to adapt easily to your work environment. You can create effective campaigns with a pleasant and innovative visual style since the system has a large number of templates that we can customize and adapt to any type of campaign, there are many different designs that we can choose from. Constant Contact will allow us to direct our campaigns to one or more contact lists that we have since we can segment our contacts very easily, simply creating different lists for each group of contacts that we need We can perform an analysis on the campaigns sent through the option of reports, being able to quickly verify the percentages of opening, clicks, rebounds and unsubscriptions and thus we can be improving the effectiveness of our campaigns   Constant Contact allows integration with other systems such as Shopify, Wordpress, BigCommerce, facebook and others.

改善してほしい点:

I think your support staff are not so good, when we call support it is difficult to find an operator that speaks Spanish and we lose a lot of time on the call, I also think that Constant Contact is a bit expensive system.

One stop shop EMAIL marketing platform

製品を使ってみた感想： It was good and I recommend it for anyone starting off and needing email marketing.

良いポイント:

Easy, user friendly and sooo many customizations! Mail chimp was cheaper but CC was way more automated and had many more options.

改善してほしい点:

Cost started raising a bit in the last couple years. There’s so much more you can do with CC but it takes a bit of a learning curve to utilize its full potential- if you stick to basic email you’re fine but if you want to do much more which is ideal for marketing like landing pages you’ll be scratching your head for a while. Customer service is, “meh.”

Constant Contact is a necessary addition to your business...

製品を使ってみた感想： I've used Constant Contact for years and we have a bit of a love/hate relationship. Though my shop doesn't focus on MarCom efforts, by any means, we have won awards for our work with Constant Contact campaigns. The platform is a necessary part of any digital marketing plan. The backend is easy to use. The design templates are generally quite useful and they are semi-customizable. We've put out very professional pieces - some quite visually appealing - with their templates as a base and our clients have been very pleased with the fact that they get metrics back on open rates and click-through rates. They can see direct results of tweaks in the campaign. On the downside, a sizeable distribution list comes with a sizable cost increase. Stay under 500 and it's about the cost of a cup of coffee; go over that and it's looking more like the cost of covering the office's coffee at the team meeting (back in the days of in-person meetings - ahhh nostolgia). That doesn't hurt us when we do our own thing... but some clients balk a bit at the expense being passed on when we open their company-specific account. Those concerns reduce the larger a company's overall monthly expenditures are. All-in-all, Constant contact is a great arrow to add to your quiver. Thee may be cheaper alternatives and there may be more technically advanced options in 2022... but it's always good to have a reliable standby that has been used by companies of all sizes, throughout the globe.

良いポイント:

Outstanding deliverability rates. Great backend metrics to manage your email campaigns. Professional looking templates. Ease of use when building email pieces.

改善してほしい点:

Quickly rising price with additional contacts on distribution lists. Customer service is not that effective w/ either technical or billing questions. Automations are basic when compared to some other possible tools.

Great email platform for design and contacts

製品を使ってみた感想： Overall this is a great platform to use if you want something that's a one step up from mailchimp. Anyone considering using this platform would need to have a bit of experience using emails but there are a lot of guides and help available to help build effective and nicely laid out emails. There's lots of options for email designs, ability to upload images and media as well as segment.

良いポイント:

This email platform is super easy to use for those who are used to email but who don't have their own coded templates to use. The email build is a drag and drop function and you can alter the layout and block sizes really easily. The reporting is really easy to access, review and download so you can see what content is and isn't working as well as see who your most/least engaged audiences are. In terms of contacts, this platform uses both lists and tags for you to segment your audiences which is really handy (however I wouldn't have too many lists to avoid confusion). The ability to resend emails to non-openers is a great added benefit that most platforms don't offer.

改善してほしい点:

Mass unsubscribing contacts has been woefully overlooked on this platform and really needs overhauling. If you only need to unsubscribe a couple that's fine, but if you need to do it for a lot of contacts, you need to segment based on engagement, download and then re-upload to the unsubscribed list which is time consuming. You can't select all contacts and then click 'unsubscribe' as an action.

It streamlines marketing campaign management and data collection.

製品を使ってみた感想： With Constant Contact, dealing with marketing campaigns has become a pleasure, as we have been able to cooperate in designing campaigns and publications and following them up. The data collected has also helped us create a realistic perception of the extent of our success in attracting customers.

良いポイント:

Constant Contact provides many, many capabilities that enhance our ability to prepare and publish comprehensive and distinctive advertising campaigns. It is really great that all the settings are easy, as it does not require much effort, as there are ready-made easy-to-customize templates, and the contacts are easily set up. Constant Contact enables us with high efficiency to design the content of the advertisement as we wish, and drag and drop helps in that, and enables us to deal flexibly with all components and add images, texts and links with ease. Scheduling is also excellent, as we can easily organize publishing times on different platforms. It is also great that Constant Contact enables us to capture a lot of data that expresses the extent of customer response to advertising campaigns, and it is great that this data can be easily exported to different analysis platforms.

改善してほしい点:

I haven't experienced any complications with Constant Contact, especially when dealing with email campaigns, and it's great that Constant Contact always provides us with newsletters with updates and lots of good ideas.