iContactのレビュー

A Solid Email Platform

製品を使ってみた感想： I get the ability to reach my customers and turn them into return customers week after week and year after year.

良いポイント:

iContact is easy to use in most cases. There are tons of different templates and creating your own email template is a breeze. If you get one of the Pro plans they'll even help you make templates for future use, so that's great, too. There are plenty of ways to upload data and keep track of that data. In fact I tend to use iContact to export my data for use on other platforms because it keeps everything so nicely. My point of sale doesn't even allow the breadth of exports and options that iContact does, so it's more than just an email platform to me. Automation is visually very simple and means that I know I'm reaching my audience at the correct times. I no longer have to manually send each email, and with the automation there are tons of options to segment in addition. This means I'm not sending frivolous emails, so that keeps our open rate high.

改善してほしい点:

I have three businesses that have to be kept separate and my only big complaint is that I can't copy automation plans or other things back and forth between them. So a lot of time is wasted redoing certain campaigns between the locations. I also think the social connectivity needs to be updated. Twitter for one is outdated and the actual website allows much more text to be posted than in-app. They're several updates behind on Twitter.

Easy to Use

良いポイント:

I find iContact to be incredibly user-friendly and really useful for managing contacts and email campaigns. With its intuitive interface and segmented contact lists, I'm able to easily target different audiences. It's also great that it integrates with other programs such as Salesforce, so I can keep all my contacts in sync.

改善してほしい点:

I believe that the cost of this product should be lower, while still maintaining the same level of quality.

I've used iContact for the last five years.

良いポイント:

iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.

改善してほしい点:

The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.

A Really Comprehensive Email Marketing Tool for Businesses

製品を使ってみた感想： I have been using iContact for a few months now and so far I'm very happy with it. The platform is easy to use, has great customer service and provides plenty of features for businesses of all sizes. I think the cost is a bit pricey but it's worth it for the quality of service.

良いポイント:

iContact is a great email marketing tool for businesses of all sizes. Its easy-to-use platform allows us to quickly create email campaigns and track their performance. The customer service is also top-notch and they are very responsive to our needs. Overall, I am very pleased with the service and would recommend it to anyone looking for an email marketing solution.

改善してほしい点:

The only downside I have encountered with iContact is the cost. It can be quite expensive depending on the number of contacts you have and the features you need. However, if you are looking for a comprehensive email marketing tool, I think this is worth the investment.

User Friendly

製品を使ってみた感想： iContact is an ideal solution for me to organize my contacts and make sure that I'm communicating with them in the most efficient way.

良いポイント:

'm really enjoying using iContact as a full-fledged communication tool. It's simple to send out emails and messages to my contacts promptly, plus I can tailor the content to suit my requirements. Moreover, the customer service is excellent, always responding quickly and being helpful. Additionally, I'm impressed with the range of features that come with iContact - such as contact segmentation, email automation, and the analytics tool. The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make informed decisions about upcoming campaigns.

改善してほしい点:

I have no complaints about the product so far.

Amazing tool

良いポイント:

iContact is highly versatile, enabling users to craft eye-catching emails. It also serves as an excellent contact management system, allowing us to input and categorize contacts into various lists. Furthermore, iContact regularly introduces new features, providing us with greater tools to keep progressing. Moreover, the customer service team is always available for assistance, and we rarely have to wait for a long time. Moreover, the customer service personnel are friendly and helpful, treating us like actual people instead of an automated machine. They are attentive listeners and are able to swiftly find solutions to our issues.

改善してほしい点:

Have not really had any dislikes honestly.

Easy to use

製品を使ってみた感想： Icontact is an excellent tool for organizing my contact list and keeping track of my contacts.

良いポイント:

IContact is a fantastic resource for managing my contacts and campaigns. It has a simple and straightforward interface, comprehensive and user-friendly features, the capability to create and send newsletters and automated campaigns, customizable email templates, and useful analytics. On top of that, the customer service is outstanding and I am always impressed with their help.

改善してほしい点:

The cost is relatively higher than other applications.

Very good product

製品を使ってみた感想： excellent

良いポイント:

Ease of use, It is a reliable tool for our business

改善してほしい点:

I can't think of anything negative right now

Email Marketing Automation Solution

製品を使ってみた感想： Email marketing automation.Sending high volume outbound marketing emails.

良いポイント:

iContact help me evade manual and traditional marketing strategies like billboards through email marketing campaigns.

改善してほしい点:

Even though iContact has poor SEO capabilities it integrates seamlessly with external website and WYSIWYG editor tools like Wix.

Why I love iContact

製品を使ってみた感想： When it comes to email marketing, which is where we see the most success for our company, I trust iContact. Once you get the idea of it, using it is a breeze, and if you need any assistance, the service's customer support is second to none. The email creator is easy to use and the l admin features are unrivaled. The greatest benefit we've seen from using iContact is the assistance we've received from their support staff and I will continue to reach out to the team for advice on refining our marketing strategies.

良いポイント:

Email Marketing, Landing Page functions, Email Automation, Email & contact management

改善してほしい点:

I'm still learning to use all the features that are available. I have not hit a road block at this point and can only comment on my satisfaction with the program.

We find iContact always exceeds our expectations, really! Friendly folks, easy to use, inexpensive.

製品を使ってみた感想： It makes my life loads easier. I can use my graphic design abilities to make eye catching emails and that intrigues people which leads them to want more information about our church. I can whip up an email in less than half the time it took prior to contracting with iContact. Also, being able to call customer support and rarely have to be on hold is a benefit along with the support coming from people who are easy to talk to, who converse as real people rather sounding mawkish.

良いポイント:

The flexibility and ease involved to create stunning emails - in our case, weekly church eNews; monthly newsletter and special announcements. The new web site was a major thrust forward in our ability to look loads more professional and that draws visitors to our doors. The customer support team are friendly, down-to-earth and never sound like they are reading from a script. They listen well, explain what the problem may be, find solutions and even work-arounds to achieve what we want to produce. They welcome suggestions to improve the site. As with any shift in process, it took a bit to grasp the new site, but it was well worth it, especially that we knew we could reach out for support where truly no question was too dumb. The features are easy to manipulate, and the ease to populate our emails on social media was a real benefit for us. Congregations, by definition, need to be thrifty with funds and iContact still remains our best value for what we get, and we do comparison pricing on an annual basis. Result? We've been with iContact for 8 years and they still are our choice.

改善してほしい点:

We would welcome and make use of a larger variety of templates if they were available. Currently templates favor clients who are in the sales market. This challenges us to be creative in modifying a beautiful template from sales to event promotion. More templates for the non-profit and religious clients would, frankly, be a blessing.

User friendly, Customer service very helpful

製品を使ってみた感想： I can set up emails to go out before I go on vacation or take a day off and set up the time for them to go out. Linking our website, blog, emails to the email blast

良いポイント:

Images easy to upload, change colors of them. Link to social media accounts. I copy and past from word and it uploads easy. Contacts- i like having different lists so I can email just that list/group

改善してほしい点:

I would like to Link multiple social media accounts. Facebook linked in twitter. i would also like Pinterest and Instagram on the social sites. Maybe i can do this but i just thought of can I do a timed post to just social media? Also tagging others on social media before I send out the email. Just thoughts. other service could be sales leads

iContact Helped Improve Deliverability of our Emails

良いポイント:

I have been working with the iContact Premier Services team to build a suppression list and implement a reengagement campaign. This is helping our emails reach the inboxes of customers and prospects that had stopped receiving our emails. The Premier Services team has been great to work with and have been so helpful with building and executing strategy.

改善してほしい点:

The new email editor is a big improvement but still feels a bit clunky. I also wish there was an easier way to manage bounces - figure out why contacts are bouncing and resolve the problem.

iContact allows me to engage members and others to get information out fast!

製品を使ってみた感想： Lots of functionality in communicating with our member base as well as our broader base of contacts. Keeps us in front of those we are targeting with our information.

良いポイント:

I like the ease of selecting all or just some contact lists for individualized messages. Formatting is easy, and you can switch seamlessly between HTML and Design mode while working on your message. Customer service has always been very responsive anytime I have had a problem or question.

改善してほしい点:

The one thing I wish I could do is edit images within the document if the sizing is not quite right. If they can ever get this functionality going, it will be perfect!

As Easy as using a DND Website Builder

製品を使ってみた感想： iContact wasn't the best email campaign manager when I fist started using it several years ago, but it has since developed into a great program that is equal to its competitors in every feature that I utilize.

良いポイント:

The new templates are super easy to use and make for very easy team collaboration, even when members of a team are very inexperienced with iContact.

改善してほしい点:

iContact doesn't have the name recognition that Constant Contact has or even Wordpress to some extent. Thus, I do run into problems trying to convince others that iContact works just as well (and in some cases, better) than those others.

I love iContact and the support I receive from my advisor.

製品を使ってみた感想： Easy to use and the peace of mind that all of our communications are responsive and beautiful in our readers' inboxes.

良いポイント:

I like how easy it is to use and teach to my colleagues. iContact is always looking to improve their products and roll out new features so it grows as our email marketing plans do. They're also open to feedback and value the input of their users.

改善してほしい点:

I wish there was a summary at the end riiiiight before you send a message where you can see what lists you're sending to and what lists you've excluded. Would make the "Scheduled Messages" feature *that much more* functional for us.

Ease of use. Some flexibility loss with change of software.

良いポイント:

Rapid distribution is helpful, particularly when time is of the essence- as in an announcement that is time sensitive.

改善してほしい点:

Limited framework of colors, boxes, etc. The former software had more flexibility in layout. When the changeover was made, the help desk was booked a week out.

iContact has helped us an incredible amount with everything you need for email marketing!

製品を使ってみた感想： Our whole email marketing campaign has benefited from this causing our company to succeed. Complaints have gone done and our open rates have gone up. iContact provides great advice whether you're just starting out in e-marketing or have been doing this a long time. We're able to fine tune our emails and get valuable insight from them.

良いポイント:

The ease of use and the amount of help/advice they're able to provide. The customer service is fantastic. With the help of our strategic advisor, we've have great success in e-marketing: lowering our compliant rate, raising our open rates, and putting out a good product that keeps people engaged! And we don't get blocked by major email service providers because our compliant rate is low. The software is easy to use and has great customization from creating your own email and lists to scheduling emails in advanced. There's also the option to integrate via their API and automatically upload leads in real time which is a great feature.

改善してほしい点:

The new iContact dashboard is very nice and responsive but since it is new, you can find some bugs in the system. I'm sure this will get resolved soon so this isn't a big issue. We're always able to send our emails so that's the most important thing.

iContact has been a valuable tool for growing and improving my organization's email marketing.

製品を使ってみた感想： It helped us take our email marketing to the next level and helps facilitate more strategic approaches to our email marketing and digital fundraising. With icontact we recently implemented a new digital fundraising program that has been highly successful.

良いポイント:

It is quite user-friendly, allowing us to create high-quality, professional emails with strategic segmentation. Their support team is excellent. Our "Strategic Adviser" is always pushing us toward the latest industry best-practices and keeping us at the cutting edge. Their support team is also quick to respond to any challenges we have and readily offers solutions.

改善してほしい点:

Sometimes it can be glitchy and the format/design that you create doesn't always comet through exactly on different email platforms. Also, it would be ideal if it offered e-commerce tracking.

Review of iContact

製品を使ってみた感想： I hold iContact in very high regard, particularly because of it's customer service. The strategic advisors are very helpful and attentive; they always respond quickly and helpfully.

良いポイント:

I love the template builder functionality and that it's still an option to use the HTML Template builder. Our CRM is very particular about the types of email templates we can send out of it and iContact has helped us navigate this issue. It's very easy to train people in and to build eye-catching templates.

改善してほしい点:

I would prefer to have larger subscriber limits and I would prefer to be able to do functional HTML file exports for certain templates. I also think the reporting data has a lot of blindspots. I would also like to be able to make template copies across user folders without having to enlist my strategic advisor's help.

It was a very helpful tool, especially when they change the UX features.

製品を使ってみた感想： It's cheap, neat, it's easy to use and gets the job done! When we used we could create a large and high-quality database of clients. We could also manage a lot of email marketing campaign with a large number of people with personalized content, and the ROI was huge.

良いポイント:

It's really cheap, easy to use and it works with no problems at all. We had it for almost 3 years and never experienced an error, bug or anything else that could have resulted in a bad case scenario for us. Also, the customer support team is really kind and considerate.

改善してほしい点:

It doesn't have too much space for customization, and the templates are kinda plain. Also, the new interface was really delayed in comparison to its competition that already had drag an drop customization and a large number of quality templates. It also lacks quality analytics reports (it's really basic) and it's short of integrations with some CRMs.

I've used iContact for years. It's the best value for the money & the customer service is fantastic.

製品を使ってみた感想： It keeps us in touch with our clients with ease and for a good price.

良いポイント:

The customer service. It is always excellent and they go above and beyond to help. Day/Evening whatever, I've gotten great service. I use them for my employer for over 5 years, but I was also volunteering for a small non-profit group that had a tiny budget. Their salesperson was fantastic setting us up with what we needed for little money, and thinking about what we might need for the future. I was really impressed. When I have had questions or the rare problem they helped right away, either on chat or the phone.

改善してほしい点:

Perhaps they might not be as fancy as other companies, but redesigning our newsletters isn't something we do often, so we might not be taking advantage of all the new stuff they have put in place.

Easy and fast way to get timely emails delivered to our contacts.

製品を使ってみた感想： Great deliverability to inboxes and easy set up and import of contacts! I don't have to worry about going to people's spam or junk box.

良いポイント:

I like that you are easily able to create HTML emails and if you don't know HTML, they have ready-made templates that you can use where you can just plug and send. I also like the rate of deliver where emails are going to inboxes and not junk mail - makes for better metrics when you look at opens and clicks.

改善してほしい点:

The ability to copy and paste a URL to create a new HTML message does not always work/format the way I'd like sometimes, but I do like that ability.

Customer service is nice/helpful, the platform is user friendly.

良いポイント:

The platform is user friendly for people who aren't as versed in HTML. You're able to easily create tables/borders. The service is relatively fast. We pay for an account so we have an account manager that is able to assist us whenever we need.

改善してほしい点:

Their new drag/drop platform isn't able to create any template you'd like so we have to continue using our old templates.

Long-time subscriber and plan to be one much longer.

良いポイント:

It's fast and easy to use, which means it makes my life easier. From plain text, to HTML, to HTML templates, its' all there at my fingertips.

改善してほしい点:

You can't add attachment files to the email. Sometimes sending a pdf file would be helpful for a client, or a pic, but you cant. That needs to be made possible.