キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Easy4Proとは
Easy4Proは、世界中の荷送人と運送業者をつなぎ、緊急輸送の簡素化と透明化を実現するデジタルプラットフォーム (輸配送管理システム (TMS))です。
What I liked the most is Tracking and price competition.
Sometimes the platform crashes when I'm in the middle of an order. Also it's difficult to work on from mobile phone.
レビューを絞り込む (39件)
Global Lead Material Planning & Logistics
製品を使ってみた感想： Very positive. Significant savings thanks to the multiple bidding process
良いポイント:
Easy to roll out to plants in several countries. Excellent support
改善してほしい点:
Approval levels in local currency would be much easier for the local users than in Euro.
Redspher Incubatorからの返信
10 か月前
Dear Hervé, Thank you for your review! Your feedback means a lot to us, and we're truly glad to hear that you're enjoying your experience with us. We understand your request, normally all HQ's requests to define thresholds in a central currency common to all regions and countries. This is converted day to day into the local currency of transaction. Thank you for being a valued part of our community and for sharing your thoughts. Your support is highly appreciated. - Easy4Pro Team
Transportation choosing offer Worldwide
製品を使ってみた感想： Overall experience is very good. It is easy to use and easy to update by the real time data asnd information
良いポイント:
I like most transportation choosing offer in real time worldwide (See, Train, Air etc)
改善してほしい点:
Describe the product and service details (SCM) - Start and end time of the offer - Details Collection information - Delivery time details - Information about the rest always
Redspher Incubatorからの返信
10 か月前
Dear, Thank you for your review and feedback on our transportation choosing offer. We're glad to hear that you've had a positive overall experience. To better understand your concerns and improve our service, could you please provide more details about the specific aspects you mentioned? We'd like to ensure we address your needs comprehensively. Any additional information you can provide would be greatly appreciated. Thank you for your cooperation, and we look forward to hearing from you. The Easy4Pro team
Interesting functionnalities but with friction and a abrupt learning curve
製品を使ってみた感想： I use the transport quote functionality to quote and select forwarder for ad-hoc transport.
良いポイント:
I like the transport quoting tool as it make it easier to create, follow and track.
改善してほしい点:
Unfortunately there is a lot of friction from our forwarder to join Easy4Pro and we often lack choice for road transport quote. I dislike that some forwarder still send mail outside of easy4pro as this is an unnecessary duplicate of information.
Redspher Incubatorからの返信
10 か月前
Thank you for your feedback! We're dedicated to enhancing your experience with Easy4Pro and appreciate your input. It's great to hear that you've found our transport quoting tool useful for streamlining your processes. Regarding the issue with some forwarders joining Easy4Pro, we've reviewed your account history and noted that offers were provided for all your shipments. However, we understand the importance of having a range of options. Could you please specify which carriers you feel are missing from our platform? We'll pass this feedback along to our management team. We also share your concern about forwarders sending offers outside of Easy4Pro. If you could identify the carriers involved, we'll address the matter directly with them. We're committed to assisting with carrier onboarding and welcome any further suggestions for improvement. Your insights are invaluable for enhancing the Easy4Pro experience for all users. Best Regards The Easy4Pro team.
Good for better productivity
良いポイント:
a significant saving and agility in the import process.
改善してほしい点:
I had difficulty understanding when the request should be canceled and redone due to an error.
Redspher Incubatorからの返信
10 か月前
Dear Shirley Thank you for sharing your experience with us. We're happy to hear that you've observed significant savings and increased agility in your import process. Enhancing productivity is at the core of what we aim to achieve with our software, and it's rewarding to know that it's making a big difference for you. We understand the importance of clarity in navigating our platform and are sorry to hear about the difficulty you encountered in understanding when to cancel and redo requests due to errors. Your feedback is invaluable in helping us identify areas for improvement. Could you please provide more details about the challenges you faced in understanding when to cancel and redo requests? We'll be reviewing this aspect of our system to make it more intuitive and user-friendly. Thank you once again for your feedback. Best regards, The Easy4Pro Team
A game changer for logistic team
良いポイント:
Efficient - Worldwide perimeter - Easy to use - Many features - Scalable - Software to software communication - Reactive support team
改善してほしい点:
Implementation not so easy *****************
Redspher Incubatorからの返信
10 か月前
Thank you for your feedback! We're glad you find our product efficient and easy to use, with valuable worldwide features. We apologize for any implementation difficulties you encountered and are actively working to improve this process. Our support team is always ready to assist you. I appreciate your support and suggestions. The EAsy4Pro team
Effective tools for freight cost reduction activities
良いポイント:
Facilitate bidding with easier and shorter time. We just need to collect all the cargo details, then input in the portal and wait the forwarders to quote us. All the forwarders that nominated in the E4Pro has a responsibility to give user a fast response feedback.
改善してほしい点:
Some local forwarders didn't work 24 hours and it's difficult to manage shipment from the country that have a different time zone (made some urgent shipment have a delay).
LOGISTICS FLOWS ANALYST
良いポイント:
fast and all offers visible, with this portal we can have the best quote from the forwarders.
改善してほしい点:
Sometimes forwarders do not recieve the notifications.
Definetely recommended
良いポイント:
It is very useful to get freight quotes from several carriers. When they cut the prices of each other, it is very likely to get the best freight quote.
改善してほしい点:
When we confirm any shipment, it is not possible to cancel the shipment any longer. Sometimes even if we give confirmation from the portal, we change our decision to not to work with them. So we have to inform customer service by email etc.
Redspher Incubatorからの返信
昨年
Dear Ahmet Can Thank you for your feedback! According to our policy and as expressed in our manual, Orders can be canceled by the user by clicking the “Abort” button, which is available only until the day before the estimated collection date, so we avoid carriers receiving cancelation after preparing the orders. After that, the support team of Easy4Pro will always be available to cancel it for you and advise the carrier. We remain at your disposal! Sincerely. The Easy4Pro Team
Use easy4 pro
製品を使ってみた感想： allowed me to resolve urgent logistical situations
良いポイント:
Ease of use, very easy software training, and very good follow-up
改善してほしい点:
once requested make it difficult to modify
Redspher Incubatorからの返信
10 か月前
Dear Olivier Thank you for taking the time to share your experience with Easy4Pro. We're thrilled to hear that you found our software easy to use and that our training and follow-up support met your expectations. Your feedback is invaluable to us as we continuously strive to improve our services. We've noted your concern about the difficulty in modifying requests once they are made. We understand the importance of flexibility and will certainly explore ways to streamline this process to better accommodate your needs. If you have any further suggestions or feedback, please don't hesitate to reach out. We're here to assist you every step of the way. Warm regards, The Easy4Pro Team
Situation Saver
製品を使ってみた感想： Always save us if there is any transport issue for critical parts
良いポイント:
Quick solution when high importance transport is needed, almost always helped to resolve the situation.
改善してほしい点:
sometimes the possibilities are more expensive
Easy to use
良いポイント:
Easy to use to get in touch with the suppliers and get knowledge about all the details
改善してほしい点:
Easy to use to get in touch with the suppliers and get knowledge about all the details
Satisfaction survey
製品を使ってみた感想： Good experience and I hope there will be more changes for an optimal experience.
良いポイント:
Request a quotation and work with the right prices
改善してほしい点:
Tracking arrivals requested in Easy 4 Pro
Redspher Incubatorからの返信
昨年
Dear Marouane Thank you for your feedback. We hope we can continue exceeding your expectations in the future. The Easy4Pro team.
Great tool for freight operators
良いポイント:
The platform is very easy to use, intuitive, and helps a lot the daily process of quotation and freight dispute.
改善してほしい点:
I think there could be a mobile app for Easy4Pro, and some feature for foreign payments in other currencys.
user review
良いポイント:
possibility of copying the older shipments
改善してほしい点:
No information about order confirmation by freight forwarder.
Redspher Incubatorからの返信
昨年
Dear Zuzana, Thank you for your review and feedback. We appreciate your input, especially regarding our notification system. We are actively working on making the necessary improvements based on your comments. Regarding your low rating for our customer support team, we are keen to understand the specific issues you faced. If you encountered any challenges, please provide us with more details. Our customer support team is here to assist you in any situation, and your feedback will help us enhance our services. Thank you for taking the time to share your thoughts. We value your feedback and aim to improve our services based on your experience. Best regards,
I am very happy with E4P
製品を使ってみた感想： my experience is very fine... i like your portal.
良いポイント:
very fast solution with transport for every day
改善してほしい点:
problem is order transport in afternoon (very few offers)
Redspher Incubatorからの返信
2 年前
Dear Martin, Thank you for sharing your positive experience with us! We're delighted to hear that you're having a great experience with Easy4Pro. It's always rewarding to know that our efforts to provide excellent service are paying off. We appreciate your kind words and are grateful for your support. We look forward to serving you again in the future. If you have any suggestions or feedback for us, please don't hesitate to reach out. Thank you once again for choosing E4P!
Transport organisation
製品を使ってみた感想： Transports werden alles in allem zuverlässig organisiert
良いポイント:
Possibility to choose between transport companies
改善してほしい点:
Bad combination of special transports when going in the same direction.In the case of special transports, often only one option is shown and not several offers with cheaper option
Easy4Pro Overall Review
製品を使ってみた感想： Good tool to be used in transportation
良いポイント:
What I liked the most is Tracking and price competition
改善してほしい点:
What I liked the least is Filling data of transport
Redspher Incubatorからの返信
2 年前
Dear Ayoub Thank you for your feedback and for choosing Easy4Pro. We appreciate your support and are committed to continuously improving our platform to meet your logistics needs.
Easy 4 Pro
良いポイント:
Simplicité d'utilisation et enregistrement des adresses les plus souvent utilisées pour les envois
改善してほしい点:
Pas de possibilité d'imprimer le bon de livraison avant la fin de recherche d'offres
Great tool
良いポイント:
The most impacting feature is in my opinion, the Business Intelligence.
改善してほしい点:
We should be able to see all invitation rules (no matter what the BG is) without having to change customer profileOn the Business Intelligence, the filter menu should include a filter by invoicing country
Perfect Website
製品を使ってみた感想： All of my experience are perfect. My shipments were perfect.
良いポイント:
There are a lot of transport company and also i have a lot of contacts
改善してほしい点:
It's a bit complex. You should learn how to use it.
Review from Traffic Schedule Faurecia South America
製品を使ってみた感想： If I need an urgent freight to collect a critical cargo today, I know I can count with e4p, and the pick-up will take place accordingly. Fast solutions, good price, this platform are helping Forvia transport operations since a long time.
良いポイント:
Easy access, quick solutions, fair price.
改善してほしい点:
Nothing to say, I believe the tools from e4p are enough to attend my necessity.
Great tool
良いポイント:
The diverisity of partners and thus prices
改善してほしい点:
Not too much user-friendly. We would like to have a better mobile app.
Good Experience
良いポイント:
this software is very helpful since due my experience , we had only one or two suppliers to deal with, but now , I can improve my cost , I have plenty of supplier that can give better price in better time and of course with good quality .
改善してほしい点:
actually , I didn't find any not good point that should be mentioned .
easy and proffesional
製品を使ってみた感想： very positive. It is really easy to use.
良いポイント:
easy to use, lay-out, approval system working efficient.
改善してほしい点:
I am sure it has to do with company settings but approval time is short. individual setting would be better.
Good software to use
製品を使ってみた感想： ALL IS GOOD AND FINE
良いポイント:
Easy to get record and use again n again
改善してほしい点:
would be the 2nd rank t use at least in transport management
