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ソフトウェア選びをサポートし18年

Zoom Phoneとは

Zoomのプラットフォーム上に構築されたZoomのフル機能クラウド電話を使用すると、ビジネスコミュニケーションとコラボレーションを単一のシステムに統合することができます。

Zoom Phoneの製品詳細

良いポイント:

Zoom has been our main communication tool in reaching out to our sales agents in the business community.

改善してほしい点:

Sometimes it is difficult to connect to a meeting. As there are lot of features, it takes sometime to get used to it.

Zoom Phoneの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.2
機能
4.4
価格の妥当性
4.5

おすすめ度

8.5/ 10

Zoom Phoneの総合評価は4.5/5です。 (キャプテラに寄せられた216件のレビューより集計)。

Zoom Phoneを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (216件)

Noxolo
Noxolo
南アフリカのTutor
認証済みLinkedInユーザー
経理, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Zoom Calls Simplifies Conference and Educational Calls.

5.0 11 か月前

良いポイント:

Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews. Accessing the platform via the mobile app is expeditious, requiring less than a minute. Additionally, I appreciate receiving daily notifications regarding meeting schedules, alleviating the need for manual note-taking or reminders on my phone.

改善してほしい点:

I dislike the fact that most meetings under a free version only last for 40 minutes. I wish they could make them last for an hour at most. I am also not very fond of the fact that one needs to have a constant internet connection.

Sara
アメリカのphotographer
放送メディア, 自営業
使用期間: 2年以上
投稿経路

Zoom Phone improves quickly.

5.0 6 か月前

製品を使ってみた感想: Overall it is easy application and it has many option especially in meeting. But I do not like when it has code to enter. If I get one letter or number not right we have to search for missing thing.
You Can make it kind of direct group call (even if you want to make them reserve a spot before they start call or chat)

良いポイント:

I Like Zoom Phone because it is easy and get popular especially after Covid-19. They improve the application quickly too.

改善してほしい点:

The least about zoom phone is still have many steps to get connected to other person.

Shanta
アメリカのCEO
不動産, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Complete Train Wreck

1.0 昨年

製品を使ってみた感想: We were double billed at the beginning and when we requested the second account be closed, it was set to cancelation pending and never changed or refunded. When we attempted call tickets they were never answered. When I called, I would hold from 30-45 minutes each call and several times my call was dropped once answered and I would have to start the process over again. The customer service reps were not fluent in English and read standard responses from a notebook, none of which actually addressed our issues. There was no way to escalate and when we finally received follow ups they still did not address the issues or answer the questions.

良いポイント:

We were pleased to be given the option of using a phone app instead of standard desk phones given the nature of our business.

改善してほしい点:

The setup process was confusing, call routing and other functions very unclear and hard to set up, customer service completely non-existent.

Er Avinash
インドのSenior Technical Support Engineer
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Zoom as Voip

4.0 3 か月前

製品を使ってみた感想: Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space. Properly integrated with zendesk to call the customer anytime hassle free. Overall it is good and helpful

良いポイント:

1. High availability of product in the market so very less chances to say customers to install and use this. 2. Integrations in other environment is easy and not very time taking. 3. Secure and goo compatibility in mobile as well. 4. Free version is also good with respect to the paid one.

改善してほしい点:

1. Noticed lags in performance sometime. 2. High Bandwidth is needed for smooth working. Little changes cause disruptions.

Destiny
アメリカのRFSW
人材, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Zoom Phone

5.0 11 か月前

製品を使ってみた感想: I enjoy using Zoom phone. Personally, it is easier for me to use than Microsoft Teams.

良いポイント:

I love that Zoom phone can be utilized anywhere I have service. Perfect for on the go. I can attend meetings and have my phone connect to my car. Easy way to get everyone together to discuss important topics.

改善してほしい点:

Battery drainer. Make sure you have a charger. For some it can be difficult to manage at first especially with the various features.

Claude
アメリカのTechnician
化学, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Zooming review

5.0 4 か月前

製品を使ってみた感想: My overall experience is good. Whenever I use zoom the experience is nice.

良いポイント:

CONNECTING! We are in a technological age and everyone is hustling and bustling. Having a way to stay in touch, catch up or even land that dream job is crucial. Zoom does all that and more.

改善してほしい点:

Perhaps zoom can make the calls a little more interactive.

Esther
アメリカのHead Operations and Sales
金融サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Cloud PBX Solution of this Era

5.0 10 か月前

良いポイント:

Zoom Phone gives me the ability to conduct video conferencing through my iPhone device.

改善してほしい点:

It suits all my needs and there is no hectic aspect that it portrays.

認証済みレビュアー
認証済みLinkedInユーザー
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Trusted but connection is not great

4.0 2 か月前

良いポイント:

Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations

改善してほしい点:

The connection seems to be the worst. It often drops or has trouble staying connected, when other services work better on the same mobile / Wifi network connection

Abegail
フィリピンのRisk Analyst
消費者サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Zoom Everyday

5.0 11 か月前

製品を使ってみた感想: Zoom Slay for conference meeting. No doubt!

良いポイント:

You can easily access Zoom the most. It was cute that they have blurd background option.

改善してほしい点:

Not all application can integrate with them.

Amar
インドのCustomer Support
消費者サービス, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Zoom review

5.0 4 か月前

良いポイント:

Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere. It's simple to use, and you may learn how to use it without any specific instruction or classes.

改善してほしい点:

Some times there is a network issue. So that is a con

Matshepo
南アフリカのSales Executive
自動車, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Great For When your Laptop or Desktop Isn't Available

5.0 2 年前

製品を使ってみた感想: It's perfect for business interactions. You can sell remotely without the customer physically visiting the dealership. You can also attend a meeting in the comfort of your home.

良いポイント:

The Zoom platform is available to everyone. It has multiple features that connect you with a larger audience, irrespective of your financial status. It offers free and paid services. Zoom becomes more beneficial to you as your career advances. Using Zoom Phone, you can talk with people on your mobile while away from your computer or laptop. It provides you with the same features as a desktop computer. With its user-friendly interface, remote work has become easier. The team can use collaboration tools, such as screen-sharing and whiteboarding, even on non-working days to increase sales.

改善してほしい点:

I have experienced some delays with the software loading, and sometimes it doesn't always recognize my headset. Fixing that would be a major plus for me.

Keziah
Keziah
ケニアのAdministrator
認証済みLinkedInユーザー
Eラーニング, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Virtual classes and meetings

4.0 4 年前

製品を使ってみた感想: Just like every software has its pros and cons this is a very good app that easy to use but if the cons are worked on it will even be greater.
It's great for online meetings and classes because one can share their screen and the quality of both the audio and video is great.

良いポイント:

I have been using Zoom since last year for both work meetings and online classes and what I loved most about it, is the fact that it doesn't use too much storage on the phone and you can use it on the go or anywhere you are. It's easy to use, you don't need special classes or lessons for you can understand how to use it.

改善してほしい点:

It needs a great internet connection otherwise the quality of the call will reduce. Of course, the free license version although great still has a lot of limitations compared to the premium version like you can only have 100 people in the meeting and only for 40mins. Security

認証済みレビュアー
認証済みLinkedInユーザー
教育管理, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Break the Microsoft & Google Stronghold

5.0 4 年前

製品を使ってみた感想: Our users like their phones again, and they are actually using them. We also have accurate call logs for the first time in many years.

良いポイント:

Zoom Phone just works. It's more clear than 4G cell service. The interface is intuitive and easy to use. The feature set is second to none.

改善してほしい点:

Zoom needs to be doing more to promote their phone product, more than anything technical. The management is a bit disjointed from their Zoom Video product. It would be a huge improvement if they could somehow merge the management of the two on the back end.

Lauren
アメリカのResearcher
消費財, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Great product for reaching work objectives!

5.0 昨年

製品を使ってみた感想: Excellent to helping business reach their objectives and meeting goals!

良いポイント:

It’s easy to use and connect with business and other clients. Allows me to engage with clients overseas as well

改善してほしい点:

No issues! A wonderful service and have no issues or problems

AKURO
ガーナのTranslator
翻訳、ローカライゼーション, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Samakuse on zoom

5.0 昨年

製品を使ってみた感想: A good overall experience with Zoom Phone

良いポイント:

It is easy to use with a great interface and has a low price compared to others.

改善してほしい点:

It needs a broader coverage to many parts of the world and a much better support services.

Andrew
スウェーデンのSoftware Team Lead
環境サービス, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Best VOIP protocol

5.0 2 年前

製品を使ってみた感想: In a nutshell, my experience has been very inspiring.

良いポイント:

Zoom Phone is our most beloved portal for VOIP, phone calls, online meetings and video conferencing.

改善してほしい点:

Do not really have anything negative to report about Zoom Phone as I have not faced any call drops while using it.

Holly
アメリカのLicensed Veterinary Technician
獣医, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Zoom Phone with Family

5.0 昨年

良いポイント:

I loved using Zoom phone, especially during the Covid Pandemic because it allowed me to stay in touch with my family and friends during the time we couldn't physically be around one another.

改善してほしい点:

There isn't anything that I would change at this time.

James
英国のMusic teacher
教育管理, 自営業
使用期間: 1~5か月
投稿経路

A great way of communicationg securely

4.0 昨年

製品を使ってみた感想: Generally good and i would recommend their service

良いポイント:

Great quality sound and easy to use and to setup meetings.

改善してほしい点:

I wasnt very sure about the user interface i felt like it could be improved

Peipei
アメリカのDentist
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Easy to use

4.0 8 か月前

良いポイント:

It’s very easy to use. Wish you could zoom in better on some areas.

改善してほしい点:

Can’t zoom in parts of the meeting. Sometimes connection isn’t good even with wifi.

認証済みレビュアー
認証済みLinkedInユーザー
通信, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

UCaaS solution that can outdo larger players in the market

5.0 2 年前

製品を使ってみた感想: I really like Zoom Phone + Zoom Meeting so far. Part of our org still uses a different provider due to contract ties but i am evaluating moving whole org to Zoom in the next fiscal year.

良いポイント:

I've used almost all leading UCaaS vendors, and what i like about zoom is its ability to monitor a line without needing for an active live call.

改善してほしい点:

It's fairly new to the market and i have not experienced any issues. I will go back to review if i experience any.

Jane
フィリピンのCustomer Service Rep
アパレル、ファッション, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Convenience at its finest!

5.0 2 年前

製品を使ってみた感想: Overall, satisfied with keeping up with clients needs and meeting with them on real time basis.

良いポイント:

The handy way to communicating with colleagues and clients. You can leave and go some place else and still have means to chat or meet with various people.

改善してほしい点:

The recording could sometimes be technically difficult to find but as you go through the app, it should lead a way through eventually.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Zoom Phone review

4.0 2 年前

製品を使ってみた感想: Overall one of the best video phone programs around based on popularity of use.

良いポイント:

Great for video conferences or online meetings and more…

改善してほしい点:

Connection may vary based on area and internet strength.

Hafizah
Hafizah
マレーシアのAssistant Manager Business Development
認証済みLinkedInユーザー
通信, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Zoom meeting, but from phone

5.0 3 年前

製品を使ってみた感想: It is a very helpful application that i have use it a lot while on-the-go and when i don't have my computer with me. It was a great experience for me.

良いポイント:

Zoom Phone is very helpful for anyone that are constantly on-the-go but need to join the meeting session with client or colleague. It operate from my smartphone, which mean i don't need my laptop to launch the application. The audio quality always clear and i had never had problem with the audio.

改善してほしい点:

I can't change the audio calls from using my phone carrier to be using the VOIP. It need to be setup before the call are made, and can not change it in the middle of the session. I had to cancel the session and join in it again using the VOIP option. I hope it can be change in the future.

Eric
Eric
アメリカのFounder - CEO
認証済みLinkedInユーザー
インターネット, 自営業
使用期間: 1~5か月
投稿経路

検討した類似製品:

ZOOM Phone has great call quality but lags behind RingCentral and others

5.0 2 年前

製品を使ってみた感想: Overall, we're happy with Zoom Phone but, Zoom REALLY, REALLY needs to add answering calls on iOS lock screen like RingCentral, 8X8 and others.

良いポイント:

What I like about ZOOM software is its simplicity. We didn't need all the features of competitors like RingCentral.

改善してほしい点:

ZOOM phone doesn't support answering calls on the iOS lock screen. BIG missing feature for ZOOM Phone! Also, cumbersome to move calls from a mobile device to Mac and back.

Hesandu
Hesandu
スリランカのManager
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Brilliant Online Meeting Software....

5.0 4 年前

製品を使ってみた感想: Very good software for online conferencing. We have been using this software for more than 6 months. Little things to not to like. A brilliant Software. Best conferencing software we have been using in pandemic.

良いポイント:

The best thing I like in this software is it's Quality. It has very good quality audio and video. No lag in low end devices. Very easy to use. It's totally free to host a conference between 100 people . The recording feature is also available with this application .Great application to have video conversations.

改善してほしい点:

Need a good internet connection. If the connection is not stable quality of the meeting will be reduce .Free license has many limitations. Only 100 participants can join the free basic meeting and the duration of the meeting is 40mins only. Little things not to like.