Quickbooks Point of Saleのレビュー

My swiss army knife

製品を使ってみた感想： Its my go to book keeping tool I have used it I "Trust" it and would highly recommend it to any business no matter the industry or size .

良いポイント:

Easy to understand so its easy to train new users I have used this software in my construction business and a store manager it easily helps me manage multiple pos devices both in store and in the field making tax forms and reports quick and easy to create .

改善してほしい点:

There is a learning curve for some uses of the software

The software you need when opening a small business

製品を使ってみた感想： For those opening a small business, how to process payments is one of the key questions that need a solution and with this you have the ability to get paid from your customer.

良いポイント:

The easy functionality and all the different features that I didn't think about that would be there to help get a company going

改善してほしい点:

The time it takes to put in all information

An okay system for PC but no compatibility with mobile technology and prone to dumping data

製品を使ってみた感想： I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly.
Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased.
I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data.
For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.

良いポイント:

Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

改善してほしい点:

Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

Surprised how easy it was to use

良いポイント:

best part of this software was how quickly I can process the payments while maintaining a constant log of each sale.

改善してほしい点:

no features really missing I just had to over come the learning curve to be honest.

This pos system exceeds my needs

製品を使ってみた感想： This program had everything that I wanted not only did it meet expectations that exceeded them and even was ahead of me in being able to navigate problems I didn't even realize I would have

良いポイント:

They think of just about everything and they make it so easy that it almost does it itself

改善してほしい点:

There's there's a lot of content so it can be a little confusing at first but once you get it going it is smooth sailing from there

Quckbooks Is Very Incompetent

製品を使ってみた感想： Quickbooks have chosen to freeze all of my deposits totaling $1,510.50 without providing any notification. I have called multiple times to ask:1) Why was my account frozen?2) Why wasn't I notified that my account would be frozen?3) What is the process to have my account unfrozen?4) May I speak with a supervisorEvery representative that I have spoken to in the last several days has not been able to answer any of the above reasonable questions. Nor has a supervisor returned my call. Quickbooks honestly does not care about its customers. Nor do they have the competence to relay simple information within a professional time frame and manner. I have already started with a new credit card processing company. This should not be rocket science for QuickBooks. I hope I can resolve this and move forward with my business. I hope this company goes out of business. Respectfully,JD

良いポイント:

Nothing. This is the worse company and they provide no type of customer service.

改善してほしい点:

The employees are very incompetent and not helpful.

Great POS system for small business

良いポイント:

I bought the simple version of Quickbooks POS and it had great features for an entry business. No limits on inventory list and great tool for customer loyalty rewarding. For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.

改善してほしい点:

Very laggy when filled inventory list with 1000+ items. Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.

Quickbooks Point of Sales is very easy to use and understand

製品を使ってみた感想： My overall experience with Quickbooks Point of Sale would be that its very user friendly and anyone can learn it simply.

良いポイント:

what i like most about this software is the multitasking features where more users can use this software.

改善してほしい点:

What i dislike about this software is that its mostly common and use in smalls business and moderate ones.

QB is the best software for small, growing and expanding businesses

製品を使ってみた感想： Overall the software helped to improve the speed of processing public and private online sales of study materials. Facilitating easy transactions is great with this software.

良いポイント:

There is no usage limits to any of the available plans. Pricing of the products is clear, no hidden costs. You can easily use the mobile application to track all functions.

改善してほしい点:

The accessibility of the software is dependent upon the plan you choose. Everything is functional instead of stylish which for those looking for style and elegance can be a turn off.

Point of Sale Works Great

良いポイント:

Easy to learn--simple administer online--quick to process payments.

改善してほしい点:

n/a at this point I don't have any negative comments

AT A LOSS!

製品を使ってみた感想： AWEFUL, I cannot imagine how you can screw up what was a great product so badly

良いポイント:

QUICK SALE MENUS only only only only only

改善してほしい点:

ALL OF THE NEW WINDOWS, I had QB POS 2009 before.

We have used QB POS Multi store for a couple years.

良いポイント:

Ease of ringing up customers. It's very simple to start ringing people up. We didn't have to train our staff more than a couple minutes.

改善してほしい点:

1. Tech support is horrible. There is a reason this is number one!!!!!! 2. If you have more than one computer at a location there are issues if you don't have a wired internet which brought us down for hours and hours and hours over weeks without anyone diagnosing this to be the issue. Customer service just kept logging in and changing the IP address without explaining what they were doing. I finally got a good tech support person that helped me figure it out and how to fix it on my own. (Do NOT use wireless internet. You MUST use hard wire to computer.) 3. We have inventory items that keep reappearing after deleting them. We then tried to merge them and they still keep reappearing. Tech support couldn't remove them either. This really messes up our reports. 4. We had a day that at the end of the day QB restarted and lost ALL the transactions for the day. We were never able to get the information back and it also took a weeks worth of transactions with it. Tech support never retrieved the information nor could explain what happened. 5. There is only 2 levels of departments. You have a "work around" for this by allowing you to customize a field, but you have to write the department name in each time. If you forget the exact word you used such as "snack" instead of "snacks" it won't run adequate reports. I can't imagine many places that don't need more departments. For example, I have "Tours" and "Merchandise" as my main departments. I want to have "Snacks" "Apparel" and even further under snacks I'd like to have "Cookies" "Chips", etc. 6. Sending and receiving files from Intuit server does not always go through. This would be ok if there were an error message, but there isn't. It just didn't send. The only way to be sure this didn't happen when running a report on headquarters is to check to see if there is information each day. I have more than one location so this is tedious. If I find a day that is missing I have to have the staff manually go in and resend data. 7. I'm sure I have MUCH more, but that was the ones I could think of off the top of my head and QB POS has taken up enough of my life!!!!!!!!!!!!!!! If I can find a better solution I would before you could blink your eyes. I am constantly looking and shopping around.

Quickbooks Support is Awful. Pick something else even if upfront cost is higher ( Used for 15 years

製品を使ってみた感想： We've used Quickbooks POS and Desktop for 15 years. We just recently decided to integrate credit card processing. Our "sales rep" flat out lied about the features. Once he received our payment, he would not return calls or emails. Swell! We've upgraded to the new version 19. This process has been simply AWFUL. I have no less that 15 "case numbers". Even had our files sent to a technician. No resolution! My Staff had figured some work arounds to make the lock ups and disruptions to business less frequent. With each call I make to support I will be "disconnected" at least 2-3 times and have to start the process all over. This includes attempts to call and use the "online support" which is worse. After maybe an hour of ineffective support (I am being kind here), I will be referred to Level 2. They are always too busy at the time to assist, and "will call back". The call back DOES NOT HAPPEN. I will have to call back everyday for a week and complain before Level 2 will call. I have had Level 2 "call back appointments" promise after promise of call backs. NEVER HAPPENS These issues take away from my ability to manage my business effectively. I belong to several business groups online. I continue to say pick another POS Quickbooks is awful...just awful. Oh and the chickens and roosters in the background when talking to support...what in the world??? I've decided to give some online reviews as well so folks that want to focus on their business make a different choice even if

良いポイント:

Quickbooks offers one stop shopping that initially appealed to me. We use Point of Sate along with integrating into the Desktop for accounting.

改善してほしい点:

Support is worse than non existent. Integration is limited. Features promised are proprietary and more limited that promised.

Terrible support

製品を使ってみた感想： Don't purchase a POS solution where the administration for support takes hours before you can get a support person online. Also, because of turnover at our organization, we have been trying to change the contract person for more than a month. The requirements include a copy of drivers license, copy of bank account, and letter from President !! Really ?? Top that off with contact people who you have no idea where they are located. Administration that insists on calling back 'after hours' for our Eastern time zone and the support turns out to be useless at best. We cannot change the contact person and the actual tech support team members cannot help us out with intermittent issues with the POS freezing up. I would never recommend QB, Intuit, or the POS. AND I have to add that there is no escalation at Intuit, so no one actually cares that there are problems.

良いポイント:

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

改善してほしい点:

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

I feel like less competent than a monkey in a space rocket with this tool - NEED TRAINING!!

良いポイント:

It seems that the ability to really do ANYthing with the software is there, yet without the proper time and training one can use it only to about 10% of its potential. That said, the 10% is better than the old cash register and this has been a very useful tool for getting our business's inventory managed and sales organized.

改善してほしい点:

This is an incredibly complex system that ought to come along with intensive (and free of cost) training. This is not an intuitive software and there are just so many ins and outs and ups and downs that I learn something new everytime I poke around a bit and think: "shoot, I wish I would have known about that three years ago when I got this thing!!!"

QB POS great pos, horrid support, pricing that keeps wanting more

良いポイント:

many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

改善してほしい点:

customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

Best in its league.

製品を使ってみた感想： I have been able to overcome every possible problem, from the way I see it every problem about QuickBooks has a solution.

良いポイント:

Well as a professional and software developer, I have experienced many POS applications in my career but Quickbooks seems to be the best and easiest solution for me. I have recommended to my clients, they use it and personally I support them in case of any issue what so ever. I can boldly say for the last 7 years, quickbooks still stands out.

Great software for our business needs.

良いポイント:

It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

改善してほしい点:

Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.

WORST SUPPORT IN THE HISTORY OF BUSINESS

製品を使ってみた感想： If there was less there was less than one star for customer support I would give it that. I was down an entire week! And they didn't even care. You can't contact anybody that is of any help. I now have sales up and running but my item list and inventory list can't be tracked. This is the worst company on the face of the planet run away!!!

良いポイント:

There are some nice inventory management features but other than that it is crap!

改善してほしい点:

EVERYTHING IMAGINABLE especially customer service

Slow and not always intuitive but it works for many different functions

良いポイント:

Great for tracking inventory and customers, great for sales orders and a services oriented business.

改善してほしい点:

It is slow in a fast paced retail environment. Getting all the information is pretty slow going and not always intuitive for the new cashiers and many members of staff working in a fast paced store.

QB POS is worth a try

良いポイント:

QuickBooks POS is a very affordable system. You get a lot of bang for your buck. Excellent at tracking inventory. QuickBooks tech support cannot be beat.

改善してほしい点:

Reports are clunky and hard to navigate. The POS system does not connect with QuickBooks desktop as well as it should.

Do not use do not recommend

製品を使ってみた感想： Pretty terrible , Will be moving to a different pos as soon as we can. Support is non existent

良いポイント:

None No tech support and after you wait for an hour they don’t speak English and hang up on you

改善してほしい点:

Clunky interface, having to wait over an hour for tech support and then having them hang up on you, having chargebacks and not being able to dispute them even though we had all the information for the card and the owners signature.

great product

製品を使ってみた感想： makes the use of inventory easy to use

良いポイント:

Its very user friendly I have employees that can breeze through it and it makes their life simpler.

改善してほしい点:

Support help is not very good. Whe you call they wont help you right away. I never get anyone that speaks english well enough

I am happy , i like it

良いポイント:

Very easy operations, daily reports and Inventory maintenance, very easy to operate Price look up and price change is easy. This product is really good and affordable, I already have 3 stores, I am using same Product for My all business.

It was great for what it was

製品を使ってみた感想： Better (it seems) for smaller companies.

良いポイント:

This was brilliant. I really like how customizable the software is. For a layman, it was a very easy-to-use platform that was an all-in-one bundle of scheduling tools, customer profile tools, invoicing, ect. Big value.

改善してほしい点:

I really enjoied using this software but it seemed to really bog down as my database grew. I would love to see a faster application.