キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Deelとは

世界各地の従業員の給与計算とコンプライアンスに対応するシステムです。 ワンクリックでチームへの支払いを行い、税金と福利厚生の処理はDeelに任せることができます。

Deelの製品詳細

良いポイント:

Contractors start operating rapidly so they can begin adding value right away.

改善してほしい点:

Not flexible about compliance(most requests are denied).

Deelの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.6
機能
4.6
価格の妥当性
4.6

おすすめ度

8.9/10

Deelの総合評価は4.7/5です。 (キャプテラに寄せられた765件のレビューより集計)。

Deelを使用したことがありますか?

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レビューを絞り込む (765件)

Titus
Titus
ケニアのData Analyst Team Leader
認証済みLinkedInユーザー
消費者サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Deel is revolutionizing the hiring and payment paradigm!

5.0 2 週間前 新着

製品を使ってみた感想: Wonderful experience so far for the period I have used deel

良いポイント:

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

改善してほしい点:

Ver good customer support although there is still room to improve the ETR.

Deelからの返信

先週

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Ali
エジプトのBusiness Development Manager
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Deel, International Contractor Portal

5.0 2 週間前 新着

良いポイント:

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way. Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

改善してほしい点:

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience. Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Deelからの返信

先週

Hi there, We have seen your Capterra review and apologize for any inconvenience you've faced. To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best, Deel Team

Olufemi David
英国のProduct Manager
金融サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Deel, So far..so good!

3.0 4 週間前 新着

良いポイント:

Simple and easy to use. Comprehensive reports of payments

改善してほしい点:

Delays in GBPs withdrawals to UK bank accounts

Deelからの返信

2 週間前

Thank you for taking the time to share your feedback on Capterra! We're grateful for your review. We have seen and appreciate your review but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect. We'd love to turn your great experience into a perfect one by addressing any concerns you might have.

Eranga
スリランカのEngineering Director, Scheduling
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Simple and useful

5.0 3 週間前 新着

製品を使ってみた感想: I have experienced the platform as both an employee and an independent contractor. Both expereinces remain largely the same - simple to use and useful very much.
As an employee, I had my payroll executed via Deel. The payments were timely and consistent.
As an independent contractor, I have my invoicing automatically raised, payments collected, and stransfered to my bank via swift.

良いポイント:

The platform is simple to use and very useful.

改善してほしい点:

Nothing much to dislike in general. Lower fees for processing payment withdrawals will be a big benefit.

Deelからの返信

先週

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Natasha
パラグアイのMedical Interpreter
情報サービス, 5,001~10,000人規模の会社
使用期間: 1~5か月
投稿経路

The best for remote workers

5.0 4 週間前 新着

良いポイント:

The difference between deel and other similar platforms is that it’s really quick, once the payment is processed although it says 7 days or so the oayment comes through usually the next day. It also does not charge an obscene amount like other platforms i used to work with.

改善してほしい点:

So far there is nothing I don’t like about it, it’s really eficient and easy to use.

Deelからの返信

2 週間前

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback!

Rizza Lorraine
カナダのTechnical Writer
コンピュータ、ネットワーク・セキュリティ, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Love this platform!

5.0 4 週間前 新着

良いポイント:

It gives ease in managing my onboarding and employee paperwork.

改善してほしい点:

None I like it! Very easy to manage and it's not too difficult.

Deelからの返信

2 週間前

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback!

Camilo
Camilo
コロンビアのSpecialist Creative
認証済みLinkedInユーザー
デザイン, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Fast service to my bank account!

5.0 3 週間前 新着

良いポイント:

The fees, fast service and good customer support.

改善してほしい点:

They don't have a mobile app yet, but they are working on that.

Deelからの返信

先週

Hello Camilo, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

Josefina
Josefina
アルゼンチンのHR Supervisor
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great Services

5.0 3 週間前 新着

良いポイント:

It´s easy to use, on both sides, as a client and as a contractor. I will recommend this app always, it´s a MUST-have for international companies with WorldWide contractors

改善してほしい点:

The fees are sometimes high for the contractors.

Deelからの返信

先週

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Fender
Fender
ニカラグアのQA ENGINEER
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Deel for independent contract employee.

5.0 2 週間前 新着

製品を使ってみた感想: It was amazing! becase there's a lot of options to use.

良いポイント:

Is Easy and also Quickly to make my request and secure to use my money.

改善してほしい点:

There no mobile application, that is sad to open the browser through my phone.

Deelからの返信

先週

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Manjunatha
Manjunatha
アメリカのCustomer Support Specialist
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Withdrawals have been seamless for me! Good Job Deel team.

4.0 4 週間前 新着

良いポイント:

The withdrawal process is straightforward, and the platform offers convenient features like time-off management, invoice downloads, and transparent transaction history display.

改善してほしい点:

I eagerly am waiting for the release of a mobile application. The website's mobile optimization is lacking, and despite selecting the option to avoid two-factor authentication (2FA) prompts for a week, it still requests a code upon subsequent logins within the same day and on the same device.

Deelからの返信

2 週間前

Dear Manjunatha, Thank you for taking the time to share your feedback on G2, Capterra! We're grateful for your review. We have seen and appreciate your review but we want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect. You mentioned having a Deel Mobile App, and we surely hear you! I have added you to the list of beta users so you can try this when it's live before we have it in public. We'd love to turn your great experience into a perfect one by addressing any concerns you might have. Appreciatively, Deel

Malvika
インドのTA Manager
マーケティング、広告, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Simple, efficient and compliant EOR service that is value for money

4.0 7 か月前

製品を使ってみた感想: Deel was a great EOR partner service platform that delivered quality, value for money service throughout its course. We were extremely satisfied with the customer support team which has been ever responsive and kept up with all our queries at all odd times. Definitely a partner worth working with for all our future international hiring that require contract and payroll support

良いポイント:

Value for money Ease of use Simple, efficient dashboard systems Responsive Customer Support

改善してほしい点:

Over-reliance on customer support for easy doubts or query resolutions

Madeleine
スウェーデンのCTO
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great payroll services

4.0 10 か月前

製品を使ってみた感想: With Deel I am able to manage my offshore hires and their payroll with ease. I don't have to know local law - Deel takes care of it for me.

良いポイント:

It's an easy onboarding for both employer and employee.

改善してほしい点:

The time reporting is a bit confusing (for employer). It's difficult to find historic time reports and know exactly which reports belong to which invoices. It takes unnecessary time for me to put the pieces together.

Deelからの返信

10 か月前

Hi there, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. Your feedback is important to us and we thank you for bringing this to our attention. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Cynthia
アメリカのOperations Manager
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Must have tool for all remote companies

5.0 昨年

製品を使ってみた感想: It's been easy to use and a life saver for remote work.

良いポイント:

Deel makes compliance easy worldwide for both employees and contractors.

改善してほしい点:

It is a bit pricey for having international employees.

Deelからの返信

11 か月前

Hey there, Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon! Best, Deel Team

Marvin
ホンジュラスのCost Estimator
建設, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

A very easy to use payment software

5.0 10 か月前

製品を使ってみた感想: Overall, my experience has been great. My boss asked me to look for ways I could receive payments along with my other team members, I found Deel, and until now, payments are on time, costs are less and we don't have to wait too much time to receive the money on our bank account.

良いポイント:

I like the fact that I can have a contract and automatically receive my payments on time.

改善してほしい点:

I would like to be elegible for a Deel card. Also, the bank where my debit card is associated no longer accept Deel's transactions, but I still can get the money through Swift, which is expensive.

Deelからの返信

10 か月前

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, The Deel Team 🚀

Becka
Becka
アメリカのChief Operations Officer
認証済みLinkedInユーザー
エンタテインメント, 11~50人規模の会社
使用期間: 1年以上
投稿経路

The best solution for our small company's global-hiring needs remains Deel

5.0 昨年

製品を使ってみた感想: We went with Deel, even though they were slightly more expensive than comparable products, solely for their customer engagement and service factors. They have been a boon to our studio's ability to hire internationally and compliantly, and we could not have done this without them. We consider the Deel teammates assigned to our studio as a part of our overall payroll and HR team and chat with them constantly to better serve our teammates, but also to help improve the overall Deel experience for small businesses like us, who are looking to go global and tap into the talent around the world but lack the means to do it themselves.

良いポイント:

First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.

改善してほしい点:

There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.

Deelからの返信

11 か月前

Hey there, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. Best, Deel Team

Xiaoyu
アメリカのHRBP
コンピュータ・ゲーム, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Best solution when you need to hire someone globally

5.0 昨年

良いポイント:

1. An industry leader that entered the market early in terms of international salary and compliance.2. The solutions are relatively comprehensive, with both contractor and EOR options available. There are physical entities in Russia and Belarus, and our services are not outsourced through third parties.3.The platform itself is free, and services are charged. The overall price is low, with no startup fees. Compared to several other suppliers, Deel' prices have an advantage.4. The settlement exchange rate is close to our daily algorithm and is reasonable.5. Invoicing is done on the 25th of each month for settlement, and salaries are paid to employees on the last day of each month, which is more convenient for our internal salary settlement and adjustment.6. It is worth mentioning that [sensitive content hidden], the Sales Consultant we are working with, is one of the main reasons we chose DEEL. He is fluent in both Chinese and English, has a very positive and proactive attitude, responds quickly, provides professional services, and has a professional understanding of payment risks in Belarus and Russia. He will be in charge of our entire project and will also provide us with a customer service team in the future.

改善してほしい点:

During our usage, there have been settlement issues due to exchange rate fluctuations, but [sensitive content hidden] was very helpful and we were able to reach a reasonable solution in the end. We haven't thought of any particular issues at the moment.

Deelからの返信

11 か月前

Hey there, Thank you for sharing your positive experience with our support team. We are thrilled to hear that you received prompt responses and were satisfied with the service provided. We appreciate your feedback and look forward to continuing to provide you with excellent support. Best, Deel Team

Vicki
台湾のGlobal HR Operations Director
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Global HR Operations Director

4.0 7 か月前

良いポイント:

What like the most is the responsiveness of the custmer services, like sending a ticket and having their response in 24 hours. The account manager connecting us to the resources timely. However, the customer success manager changed frequently.

改善してほしい点:

The cost/pricing which is not very friendly to SME like us, when we really need a good long term partner for global expansion and scale up. The flexibility to solutions, or platform, or payroll cycle lag time is long which adding a lot of extra work to the current time. Like we already have our own system to apply leave, and reimbursement, or boarding etc. How to synergize those process between Deel and Appier to make better employee experiences to our employees, who won't feel they are outsider, or different than regular employees.

Šime
クロアチアのExpert contributor
初等・中等教育, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Deel review

5.0 10 か月前

製品を使ってみた感想: All in all, I am quite satisfied with the Deel as a product. It works very well and is easy to use.

良いポイント:

Deel is simple to use. Its features are easily accesible, and they work flawlessly. The payment is always received on time and is the correct amount.

改善してほしい点:

Most of the deel features are excellent; however, in my opinion, the only downside is the recently introduced authorization because it takes too much time and is a bit complicated.

Deelからの返信

10 か月前

Hello, Thank you very much for your positive review! We're happy to hear you've been having a satisfying experience with our product. We wish to provide you with the best possible experience, so if you have any questions about the authorization, please contact our Support team, it is always our pleasure to help. Thank you very much for choosing Deel! Best, Deel Team

Christopher
アメリカのDirector of Finance and Accounting
人材派遣、人材紹介, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Time Saver

4.0 昨年

製品を使ってみた感想: Overall, with normal day to day payments of contractor and employees things go smoothly and work really well with Deel. When there is a hiccup in that, sometimes it can be difficult to resolve. Though at this point the efficiencies improved in day to day operations and payments still outweigh the issues I've run into.

良いポイント:

Deel setup was done well with a dedicated support person that was incredibly responsive and helpful. To get up and running went pretty smoothly. Their customer service team is very responsive and does their best to solve issues swiftly.

改善してほしい点:

There are still some bugs in the software that pop up from time to time.Often teams outside of their customer service team don't have as helpful a mindset.

認証済みレビュアー
認証済みLinkedInユーザー
物流、サプライチェーン, 2~10人規模の会社
使用期間: 6~12か月
投稿経路
ソース:GetApp

Very bad support - extremely inefficient

1.0 9 か月前

良いポイント:

The concept sounds good - the problem is big and is worth solving - could have an amazing impact

改善してほしい点:

Deel sounds really good on paper, the problem they are addressing is important and their impact could be huge on both their clients and their employees. On actuality, Deel failed to meet the minimum expectations every time they were needed.The processing of the visa was delayed multiple times, and the process is full of inefficiencies. The employee is asked to use the portal to upload their documents, the portal looks good and is comprehensive but is never used by the Deel team and the employee is asked for the same information and documents every time.First payroll was delayed, the rest so far has been arriving on time.The health insurance coverage had interruptions and the support to recover insurance was delayed and underwhelming.Every government application where you'll need them will take 10 times the normal time and cost 10 times the normal cost.The support is really lacking, you will need to reach out over chat to a team that has no knowledge nor ability and is always blocked by other teams that you cannot reach to.

Sebastian
ペルーのSr Product Manager
銀行, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Best way to get paid and spend worldwide as an international contractor

4.0 9 か月前

良いポイント:

Super easy onboarding and a debit card that I can use worldwide

改善してほしい点:

1. No app which makes it a pain especially since I generally use my phone instead of my laptop2. Cannot add cards to Apple/Google Wallet3. Cannot withdraw from ATM

Deelからの返信

9 か月前

Hey! Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Regards, The Deel Team.

Daniyal
アメリカのCustomer Support Executive
消費者サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Simple and easy way to get paid

5.0 9 か月前

製品を使ってみた感想: Deel has nothing been but a blessing for me, as an individual working remotely and expecting to be paid on time. I never had a problem with the platform, ease of use, convenient access and user friendly through and through. The support team is always a click away if I have any questions or concerns and the perks they offer is just a cherry on the top. Would highly recommend businesses to seek deel services.

良いポイント:

Helps manage and contracting remote human resources. Makes payment process user friendly, straight forward and direct above all. Multiple payout options give user the liberty of choosing their preferred method. Perks of using Deel in form of advance payment on top of means to get paid.

改善してほしい点:

Integrating crypto wallets and other payment gateways could be a welcome change.

Deelからの返信

9 か月前

Hi there! Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Regards, The Deel Team.

Ronald
アメリカのRecruiter
人材, 11~50人規模の会社
使用期間: 2年以上
投稿経路

100% satisfaction!

5.0 10 か月前

製品を使ってみた感想: Exceeded my expectations.

良いポイント:

Easy to use, great customer support, and it goes above and beyond my expectations. I never imagined that payroll system like this can gives you peace of mind.

改善してほしい点:

Easy to use, great customer support, and it goes above and beyond my expectations. I never imagined that payroll system like this can gives you peace of mind.

Deelからの返信

10 か月前

Hello there, Thank you for taking the time to share your positive experience with our platform and customer service team. We are delighted to hear that you enjoy using our platform and that we were able to provide you with quick and helpful responses. We appreciate your feedback and look forward to continuing to provide you with excellent support in the future. Thank you for choosing our service! Best regards, The Deel Team

認証済みレビュアー
認証済みLinkedInユーザー
ホスピタリティ, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Helpful for remote contract management

5.0 昨年

良いポイント:

We hire contractors across multiple states and countries. Deel has made it easier to onboard and pay them, as well as manage their contracts. It's nice to have everyone in one place.

改善してほしい点:

The user interface can be a bit clunky at some times. Deel is constantly making updates to their platform and revising their workflows. Every update has improved the user experience so far.

Deelからの返信

11 か月前

Hey there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

認証済みレビュアー
認証済みLinkedInユーザー
金融サービス, 5,001~10,000人規模の会社
使用期間: 1~5か月
投稿経路

Transformative Solution for Global Workforce Management

5.0 3 週間前 新着

製品を使ってみた感想: Deel has significantly simplified the way we manage our international workforce. By bringing payroll, HR, compliance, and performance management into a single platform, it has streamlined our processes, reduced administrative burdens, and ensured compliance across the board. Despite a few areas for improvement, Deel is an exceptional tool that I highly recommend to any business with a global presence. It's a worthwhile investment that will undoubtedly enhance your workforce management capabilities.

良いポイント:

Deel combines payroll, HR, performance management, and compliance into a single, cohesive platform. This integration is a game-changer, allowing us to manage all aspects of our workforce from one place. The convenience of not having to switch between multiple tools cannot be overstated.

改善してほしい点:

Some customization options, particularly in the area of workflow automation and report generation, are limited. More flexibility in these areas would greatly improve the user experience and allow for a more tailored approach to workforce management.

Deelからの返信

先週

Thank you so much for sharing your feedback with Deel!