キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Deelとは

世界各地の従業員の給与計算とコンプライアンスに対応するシステムです。

Deelの製品詳細

良いポイント:

Contractors start operating rapidly so they can begin adding value right away.

改善してほしい点:

Not flexible about compliance(most requests are denied).

Deelの評価

評価ポイント

使いやすさ
4.8
カスタマーサービス
4.7
機能
4.7
価格の妥当性
4.7

おすすめ度

9.1/10

Deelの総合評価は4.8/5です。 (キャプテラに寄せられた1,482件のレビューより集計)。

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レビューを絞り込む (1,474件)

Raphael
Raphael
ブラジルのSoftware Engineer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Deel is awesome!

5.0 3 週間前 新着

製品を使ってみた感想: Great experience so far. Every interaction has gone smoothly.

良いポイント:

Great UI/UX! Deel also handles the invoices for you. They also have a pre-paid card to add funds.

改善してほしい点:

Too much info and too much data to input during onboarding, but I understand it's due to compliance.

Christina
オランダのHR manager
消費者サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Best EOR provider on the market

4.0 先月 新着

製品を使ってみた感想: Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.

良いポイント:

Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.

改善してほしい点:

The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.

Deelからの返信

先月

Hi Christina! We truly appreciate your review as we strive for excellence. We want to improve your experience and make it perfect. Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel

Matt
アメリカのOwner
マーケティング、広告, 自営業
使用期間: 無料トライアル
投稿経路

Seems to work just fine

3.0 先月 新着

良いポイント:

Easy verification system using mobile phone

改善してほしい点:

It's a little confusing undestanding the relationship between the company offering you work and Deel.

Deelからの返信

先月

Hi Matt, We have seen your Capterra review and apologize for any inconvenience you've faced To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best regards, Deel

Ali
エジプトのBusiness Development Manager
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Deel, International Contractor Portal

5.0 4 か月前

良いポイント:

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way. Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

改善してほしい点:

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience. Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Deelからの返信

3 か月前

Hi there, We have seen your Capterra review and apologize for any inconvenience you've faced. To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best, Deel Team

Stephanie
ホンジュラスのHR Manager
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Deel is great!

5.0 2 か月前 新着

製品を使ってみた感想: It's been a relief for our company, we used to handle payroll through an app to make international transfers to our team and then we changed to Deel, our employees are happy, they receive their payments on time and have deel advance perks and discounts! Price is excellent too.

良いポイント:

I like that payroll is way too easy to handle, it doesn't take much of my time to do it and the employees have excellent benefits.

改善してほしい点:

Sometimes the platform might be a bit slow or would have glitches but nothing wrong.

Deelからの返信

2 か月前

Hi Stephanie! Thank you for your awesome review! We're thrilled to hear that you're satisfied with our service. Your feedback motivates us to keep delivering the best experience possible. If you ever need assistance, we're here to help! Best regards, Deel Team

Chiqui Rose
フィリピンのAcquisitions Team
不動産, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

SERVICE FROM THE HEART

5.0 先月 新着

製品を使ってみた感想: Excellent.
They care for the people.
Deel understands that we might be facing financial difficulties at times and they offered an advance salary.

良いポイント:

I was able to get my advance salary which helped me a lot. I also needed a pay slip and I was able to find it and use it for my motorcycle loan. Thank you.

改善してほしい点:

None so far. I like everything about it.

Deelからの返信

4 週間前

Hello Chiqui Rose, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel

Violeta
パラグアイのCoach
Eラーニング, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Fast, easy and convenient

5.0 先週 新着

製品を使ってみた感想: Fast, easy and much much more convenient for someone living in a country like Paraguay, where it is hard and expensive to get money from abroad.

良いポイント:

It allows us in Paraguay to get our salary from abroad in a fast and easy way. The transfer happens as in it were a local transfer, that's why it is faster and it also helps save the international transfer fee.

改善してほしい点:

I only encountered an issue in the beginning, because Deel didn't accept my bank account number due to it being short. After getting help from customer support, I solved the issue by adding zeros to the left of my bank account.

認証済みレビュアー
認証済みLinkedInユーザー
通信, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Easy to use, lots of features

5.0 2 週間前 新着

製品を使ってみた感想: No issues so far. My company uses it for HR compliance and payroll, and I mainly use it to check invoices. It's easy to track and withdraw my payments.

良いポイント:

Deel is easy to use, and provides lots of features.

改善してほしい点:

I can't think of anything in particular.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 自営業
使用期間: 1~5か月
投稿経路

I recommended this team to the all people

5.0 3 週間前 新着

製品を使ってみた感想: 5/5
It is very good experience to deal with Deel.com

良いポイント:

It is quickly at transfer money from different Bank accounts

改善してほしい点:

Long time of transfer money from the bank

Jalani
フィリピンのCustomer Service Representative
認証済みLinkedInユーザー
通信, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Deel is perfect payment method

5.0 先月 新着

製品を使ってみた感想: Overall, Deel is my favorite payment method from my client as a Virtual Worker. Convenience is at 100% ❤️

良いポイント:

This is very reliable payment method for virtual workers like me.

改善してほしい点:

The cash advance offer is not based on your average monthly income.

Deelからの返信

4 週間前

Hi Jalani, Thank you for your positive review, we're thrilled to hear of your terrific experience with our services. We truly appreciate your feedback! Best, Deel Team

Malvika
インドのTA Manager
マーケティング、広告, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Simple, efficient and compliant EOR service that is value for money

4.0 10 か月前

製品を使ってみた感想: Deel was a great EOR partner service platform that delivered quality, value for money service throughout its course. We were extremely satisfied with the customer support team which has been ever responsive and kept up with all our queries at all odd times. Definitely a partner worth working with for all our future international hiring that require contract and payroll support

良いポイント:

Value for money Ease of use Simple, efficient dashboard systems Responsive Customer Support

改善してほしい点:

Over-reliance on customer support for easy doubts or query resolutions

Chris
Chris
アメリカのSenior Counsel
認証済みLinkedInユーザー
消費者サービス, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Deel Multiplies our Team

5.0 9 か月前

製品を使ってみた感想: They've been great to work with on the customer-service side of things. They are quick to jump on calls. One of the better experiences as I compare to our other vendors.

良いポイント:

We are a very small team on the people and legal side. Deel turns one person into many. The ease of use is critical and important dates don't slip through the cracks. More importantly, it gives us flexibility to meet the unique needs of various departments without anchoring us to one way of doing things.

改善してほしい点:

The cost per head is somewhat high given the small size of our company. The upfront contract negotiations and set up took a little bit of time.

Madeleine
スウェーデンのCTO
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great payroll services

4.0 昨年

製品を使ってみた感想: With Deel I am able to manage my offshore hires and their payroll with ease. I don't have to know local law - Deel takes care of it for me.

良いポイント:

It's an easy onboarding for both employer and employee.

改善してほしい点:

The time reporting is a bit confusing (for employer). It's difficult to find historic time reports and know exactly which reports belong to which invoices. It takes unnecessary time for me to put the pieces together.

Deelからの返信

昨年

Hi there, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. Your feedback is important to us and we thank you for bringing this to our attention. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Becka
Becka
アメリカのChief Operations Officer
認証済みLinkedInユーザー
エンタテインメント, 11~50人規模の会社
使用期間: 1年以上
投稿経路

The best solution for our small company's global-hiring needs remains Deel

5.0 昨年

製品を使ってみた感想: We went with Deel, even though they were slightly more expensive than comparable products, solely for their customer engagement and service factors. They have been a boon to our studio's ability to hire internationally and compliantly, and we could not have done this without them. We consider the Deel teammates assigned to our studio as a part of our overall payroll and HR team and chat with them constantly to better serve our teammates, but also to help improve the overall Deel experience for small businesses like us, who are looking to go global and tap into the talent around the world but lack the means to do it themselves.

良いポイント:

First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.

改善してほしい点:

There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.

Deelからの返信

昨年

Hey there, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. Best, Deel Team

Xiaoyu
アメリカのHRBP
コンピュータ・ゲーム, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Best solution when you need to hire someone globally

5.0 昨年

良いポイント:

1. An industry leader that entered the market early in terms of international salary and compliance.2. The solutions are relatively comprehensive, with both contractor and EOR options available. There are physical entities in Russia and Belarus, and our services are not outsourced through third parties.3.The platform itself is free, and services are charged. The overall price is low, with no startup fees. Compared to several other suppliers, Deel' prices have an advantage.4. The settlement exchange rate is close to our daily algorithm and is reasonable.5. Invoicing is done on the 25th of each month for settlement, and salaries are paid to employees on the last day of each month, which is more convenient for our internal salary settlement and adjustment.6. It is worth mentioning that [sensitive content hidden], the Sales Consultant we are working with, is one of the main reasons we chose DEEL. He is fluent in both Chinese and English, has a very positive and proactive attitude, responds quickly, provides professional services, and has a professional understanding of payment risks in Belarus and Russia. He will be in charge of our entire project and will also provide us with a customer service team in the future.

改善してほしい点:

During our usage, there have been settlement issues due to exchange rate fluctuations, but [sensitive content hidden] was very helpful and we were able to reach a reasonable solution in the end. We haven't thought of any particular issues at the moment.

Deelからの返信

昨年

Hey there, Thank you for sharing your positive experience with our support team. We are thrilled to hear that you received prompt responses and were satisfied with the service provided. We appreciate your feedback and look forward to continuing to provide you with excellent support. Best, Deel Team

Vicki
台湾のGlobal HR Operations Director
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Global HR Operations Director

4.0 10 か月前

良いポイント:

What like the most is the responsiveness of the custmer services, like sending a ticket and having their response in 24 hours. The account manager connecting us to the resources timely. However, the customer success manager changed frequently.

改善してほしい点:

The cost/pricing which is not very friendly to SME like us, when we really need a good long term partner for global expansion and scale up. The flexibility to solutions, or platform, or payroll cycle lag time is long which adding a lot of extra work to the current time. Like we already have our own system to apply leave, and reimbursement, or boarding etc. How to synergize those process between Deel and Appier to make better employee experiences to our employees, who won't feel they are outsider, or different than regular employees.

認証済みレビュアー
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Love dealing with Deel

5.0 3 か月前

製品を使ってみた感想: Great! I haven't had a bad experience or service with Deel. Though I thought they might want to consider self-funding accounts, but then again, they're not a banking or fiduciary service like PayPal.

良いポイント:

It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer. I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.

改善してほしい点:

Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.

Deelからの返信

3 か月前

Hi Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us! Best, Deel Team

Giovanny
コロンビアのSenior Backend Developer
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Definitely an easy way to get paid and pay

5.0 2 か月前 新着

良いポイント:

Deel is a pretty easy to use and straightforward solution for handling my payments. It’s easy and cheap to transfer to bank accounts. The Deel Card is a great plus. I use it everyday

改善してほしい点:

I have very little to say against the platform. I think maybe it could have specific rate at which a transaction was charged when paying something in a different currency.

Deelからの返信

2 か月前

Hi Giovanny, We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Alexys
コロンビアのSenior Software Engineer
金融サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Very useful and practical

4.0 2 か月前

製品を使ってみた感想: I love the way like I can get my payments from my clients.

良いポイント:

I love the Debit Cards (virtual and phisical)

改善してほしい点:

There are not a way to get a real time notification for payments via debit card

Deelからの返信

2 か月前

Hi Alexys, We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Pronshu
インドのExpert Content contributor
執筆、編集, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Most effective platform for managing payments

5.0 4 か月前

製品を使ってみた感想: My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.

良いポイント:

Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.

改善してほしい点:

Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities

Deelからの返信

3 か月前

Hi there, Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon! Best, Deel Team

Samer
フィリピンのCX agent
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Seamless and Efficient Payroll Management with Deel

5.0 2 か月前 新着

製品を使ってみた感想: My overall experience with Deel has been excellent. As a freelancer based in the Philippines working with a US-based client, Deel has significantly simplified the payroll process. The platform is reliable, secure, and efficient, allowing me to focus on my work without worrying about payment issues. Deel's commitment to providing a smooth and hassle-free experience makes it a standout choice for freelancers and remote workers worldwide.

良いポイント:

What I appreciate most about Deel is its user-friendly interface and the seamless payroll processing. The platform ensures timely and accurate payments, eliminating the hassles often associated with cross-border transactions. The comprehensive dashboard provides clear visibility of my earnings, deductions, and payment history, making financial management straightforward and transparent.

改善してほしい点:

While Deel excels in many areas, the only minor drawback I've encountered is the occasional delay in customer support response times during peak periods. However, when they do respond, the support team is knowledgeable and helpful, resolving issues effectively.

Deelからの返信

2 か月前

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're committed to providing excellent services and appreciate your feedback. Best, Deel Team

Lexa
コスタリカのTeam Success Manager
消費者サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great options for remote jobs

4.0 昨年

良いポイント:

Easy access to withdrawing money. The option to make quick deposits direct to the card was great, but the fact that it still has additional fees is inconvenient and adds up if you're aren't the type to make one big withdraw and if you do so the fee is still high

改善してほしい点:

Additional fees for each withdraw that is made. Maybe it can be an option to only charge fees after 2 or 3 withdraws. In my case I make small withdrawals and by the month it adds up.

Deelからの返信

昨年

Hello there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! We're constantly working to improve our service and hope to exceed your expectations in the future. Best regards, The Deel Team

Julio César
Julio César
コロンビアのProduct design
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Intuitive Platform with Exceptional User Experience and Support

5.0 2 か月前

製品を使ってみた感想: Excellent in every way. The service exceeds expectations with its user-friendly interface, comprehensive features, and outstanding customer support.

良いポイント:

It has a very intuitive platform, making it easy to use. Combined with the tools it provides, it offers a great user experience, such as having a debit card, advancing your payments, or scheduling the day to receive them. Additionally, the customer support is very efficient, responding quickly and in multiple languages.

改善してほしい点:

I don't like that it still doesn't have a mobile app.

Jelena
セルビアのExpert Contributor
高等教育, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Deel experience

5.0 先月 新着

製品を使ってみた感想: Excellent cooperation, support, understanding when i am late in repayment…

良いポイント:

Great support and understanding in every issue.

改善してほしい点:

Everything is great for now, i don’t have nothing bad to say

Deelからの返信

4 週間前

Hi Jelena, We have seen your Capterra review and appreciate your feedback. You did not provide any hate comments or what you did not like about Deel, but you gave us 4 stars. For this, we just wanted to ask if you are free to share more details of your review. We can communicate this through a phone call, and you are welcome to schedule a call with us by using this link for us to assist you with any other issues you may have. If you can provide me with your availability hours, I can contact you by phone as well. We would love to turn around your score and earn those 5 stars. 🙌️ Best regards, Deel Team

Jasmin
Jasmin
アメリカのSr. HR Generalist
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Takes the burden off employers to hire globally!

5.0 昨年

製品を使ってみた感想: I have had a great experience with Deel and it has allowed me to expand our talent across the world without putting a burden on me and my team. I can easily get any information I need from them and [sensitive content hidden] who I work with are wonderful!!

良いポイント:

I love the ease of use with Deel and the resources that have to make sure we understand what our employer costs are, and what the requirements are in each country. The support/client success team we have as well are the most responsive I have ever seen, and are so friendly, intelligent, and helpful.

改善してほしい点:

It is quite costly when we wish we could hire more people globally but have to keep out budget into account.

Deelからの返信

昨年

Hey there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team