キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年
Bigin by Zoho CRMとは
Biginは、小規模の企業がスプレッドシートの利用を止め、自社のニーズに合わせて構築された顧客関係管理ソリューションを利用できるようにします。
The product is very easy to use. Furhthemore a very effective presales assistance is provided.
It broke down several times. However, it finally worked.
レビューを絞り込む (342件)

Easy and Powerful
製品を使ってみた感想: It is an extremely satisfying experience.
良いポイント:
Excellent features that are more than necessary for every SME. It has more than I imagined and I am now implementing new processes based on the capabilities. I am trying to master the automation in order to make it even more powerful and useful. The ease of use is just amazing!
改善してほしい点:
Microsoft Office integration could be improved.
以前に検討した類似製品: Insightly
Bigin by Zoho CRMに決めた理由: It was too complicated for me and my team and did not increase productivity.
切り替える前の製品: HubSpot CRM
Bigin by Zoho CRMに切りかえた理由: Leaner, faster and more templates to follow different processes.
Great product with easy to use features
製品を使ってみた感想: It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.
良いポイント:
Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.
改善してほしい点:
Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty
They need to remove the ajax query function from the search bar and the search article bar
製品を使ってみた感想: great
良いポイント:
pretty much all you need on a crm.
改善してほしい点:
Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.
CRM for statups
製品を使ってみた感想: It's got us from an excel spreadsheet to an actual CRM with sales pipeline.
良いポイント:
The main pros were it's easy to set up and import data and there's enough features to keep us running. When we need to expand there's not a bit drama as we'll move into zoho.
改善してほしい点:
Contacts are mapped based on entities/companies so we had to adjust our import process but it wasn't a big deal
以前に検討した類似製品: Brevo、Salesforce Sales Cloud、HubSpot CRM
Bigin by Zoho CRMに決めた理由: We needed an application for pre-launch phase and beyond
切り替える前の製品: Microsoft Excel
Bigin by Zoho CRMに切りかえた理由: Price and ease of importing data

Great CRM at a low price with high-end features
製品を使ってみた感想: It works and is easy to use. I highly recommend this CRM especially if $$$ are tight.
良いポイント:
The fact that even at a high price the platform has features that usually come with a much higher price.
改善してほしい点:
I can't think of anything at this time, but no CRM is perfect and different CRMs fit different people.

The best CRM for small businesses.
良いポイント:
Zoho Bigin is a straightforward, cost-effective, and user-friendly CRM tailored for small enterprises. The interface is sleek and uncluttered, which I adore. It provides all the vital CRM functionalities required by small businesses, such as managing contacts, leads, and deals. Moreover, Zoho Bigin effortlessly syncs with other Zoho offerings.
改善してほしい点:
What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who didn't.
Excellent System and Great Value for Money
良いポイント:
Pipeline nature of deal tracking is intuitive. It has the functionality that the majority of businesses would need and nothing else.
改善してほしい点:
No two-way sync with Google Calendar as yet.
An assurance beginning
良いポイント:
With such incredible features, Zoho Bigin is just amazing. It has no flaws and is flawless. Its usefulness completely astounds me. I am even more thrilled that this is an Indian product! One of the greatest CRM apps for small businesses is this one. I've been experimenting with many approaches, like using Google Sheets and other programs, but this one works incredibly well.
改善してほしい点:
When compared to other SaaS products, it has a little rougher overall UX/UI, and regrettably, in order to interface with email, it needs full access to your Gmail account. I've been unable to utilize the email integration because of this.
Outstanding CRM for beginners, freelances and small agencies
製品を使ってみた感想: My experience with Bigin has been helpful and enjoyable; it has assisted me in organizing my workflow and keeping track of results. It has made me more efficient
良いポイント:
Bigin is clear and easy to use and implement into the workflow, with many integrations that encourage frequent usage. Customer support is readily available and ready to assist
改善してほしい点:
It's designed for freelancers and small agencies, so it lacks small features like a time tracker. Nothing serious
Bigin is the business - brilliant CRM for small businesses
製品を使ってみた感想: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!
良いポイント:
Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.
改善してほしい点:
Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.
以前に検討した類似製品: Airtable、HubSpot CRM
Bigin by Zoho CRMに決めた理由: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!
切り替える前の製品: HubSpot Sales Hub
Bigin by Zoho CRMに切りかえた理由: Price, and trial - product sold itself.
the best crm for startup's!
製品を使ってみた感想: So far I and my team have become very comfortable with bigin.
良いポイント:
I have been using Zoho for 15 days and can claim it is the most user-friendly CRM/ sales management tool for startups, with a lot of productivity features like I-MAP for emails, and great templates. If I had a query in the first few days the team is very responsive and proactive in supporting you. Highly recommended product for sales teams.
改善してほしい点:
It would be nice if onboarding can be done in the trial perios.
以前に検討した類似製品: Zoho CRM Plus
Bigin by Zoho CRMに決めた理由: Managing sales data and keeping a track in excel had become overwhelming.
切り替える前の製品: Microsoft Excel
Bigin by Zoho CRMに切りかえた理由: Begin is the best sales suite for startups in the term of the right functionality ad pricing.
Bigin CRM is perfect for our Small Business
良いポイント:
The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.
改善してほしい点:
Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.
Excellent Small Business CRM. Highly Recommended
製品を使ってみた感想: It is working great for my business. Sales funnel automation is going great.
良いポイント:
Easy to use, easy to implement, great lead & contact management.
改善してほしい点:
Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.
以前に検討した類似製品: Zoho CRM
Bigin by Zoho CRMに決めた理由: HubSpot free version have lot of limitations.
切り替える前の製品: HubSpot CRM
Bigin by Zoho CRMに切りかえた理由: Inexpensive, easy to use and multiple integrations.
CRM that delivers a lot for a fair price
製品を使ってみた感想: Briefly my total experience was great. In 3 months I tested at least CRM's for my company, which is small and Bigin was the most assertive of all. It helped me a lot the days I used it, and I intend to continue using it.
良いポイント:
What I liked the most were the automations. They critically optimize my time and help me control my funnels of different prospecting strands.
改善してほしい点:
I think the only two issues I miss the most are more integrations to the CRM and the slightly more laborious way of exporting lists to the system. Nothing too complicated either, but it makes a slight difference.
A easy to adopt CRM for small business
製品を使ってみた感想: A sound quality cloud-based software with the flexibility and the most attractive is its pricing.
良いポイント:
It's inexpensive and easy to use and a good buy for first-time users and non-technical companies.
改善してほしい点:
The number of pipelines, inbuilt workflows are limited.
以前に検討した類似製品: Zoho CRM
Bigin by Zoho CRMに決めた理由: Costly for Indian market.
切り替える前の製品: HubSpot CRM
Bigin by Zoho CRMに切りかえた理由: As first time user it is good choice to start.
The best CRM for MSME and Startups.
製品を使ってみた感想: I have been using Bigin since year along with all my Employees and Business Consultants in India, i am highly Impressed with the User experience.
良いポイント:
I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.
改善してほしい点:
Nothing as such i can say i did not like.
以前に検討した類似製品: Bitrix24
Bigin by Zoho CRMに切りかえた理由: The cost effective and great user experience.
Best CRM Option for micro or Small Business
製品を使ってみた感想: I have added a sales workflow that allows me to see where all of my prospects are, and I can schedule all my activities so I can keep my prospects moving through my funnel. Additionally, I have set up a dashboard with all the relevant data that I need to keep my business going.
良いポイント:
The product is very easy to set up, you can have multiple configurable workflows, up to 10 new custom fields for each object, and an easy-to-configure dashboard.
改善してほしい点:
My only observation is that this product is excellent for small businesses or individual projects. If you are looking to improve your CRM experience or add more value to your current strategy there are other CRMs that are more powerful
以前に検討した類似製品: Hootsuite
Bigin by Zoho CRMに切りかえた理由: less configurable options, best product for a small business like mine,
Extremely satisfied with Bigin for small business use
製品を使ってみた感想: Very satisfied.
良いポイント:
The integration was super easy and self-explanatory. Bigin works well with our accounting and marketing systems and there are no data silos.
改善してほしい点:
The data synchronization with Zoho Books sometimes stops working.
以前に検討した類似製品: HubSpot CRM
Bigin by Zoho CRMに切りかえた理由: Ease of use, integration with the other applications in the Zoho suite, and affordable price.
Great for small business
製品を使ってみた感想: Easy to set up and learn how to use If you are new to CRM and need one, this is a great starting point, and you can add features you need as you grow.
良いポイント:
Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.
改善してほしい点:
Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.
以前に検討した類似製品: Less Annoying CRM、Keap
Bigin by Zoho CRMに切りかえた理由: Bigin had the features I needed (e-mail templates) at the price point I needed them. Others, the feature I wanted was at a higher price point AND came with all kinds of features I didn't need, but would have to learn to get the most out of the 1 feature I did.
BEST Small Business CRM
製品を使ってみた感想: Very easy to use on a daily basis. Love it.
良いポイント:
The ease of use, scalability for a small business, as well as easy work flow.
改善してほしい点:
I'm not expecting a lot of automation with the cost of this CRM. So no disappointments.
以前に検討した類似製品: Freshsales、Zendesk Suite
Bigin by Zoho CRMに決めた理由: The workflow and seamless design.
切り替える前の製品: HubSpot CRM
Bigin by Zoho CRMに切りかえた理由: Cost and same features for what I needed.

The most simplest and easiest CRM system for small business
良いポイント:
The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.
改善してほしい点:
the pricing structure is a bit more expensive for the targeted users since its focus to small business owners
以前に検討した類似製品: Insightly、Freshsales
Bigin by Zoho - a review
製品を使ってみた感想: Overall, Bigin CRM by Zoho is a promising solution that does not compromise on features despite its focus on small-scale operations. It's a highly recommended tool for businesses seeking a cost-effective and comprehensive CRM system.
良いポイント:
The interface is clean, intuitive, and user-friendly, making it easy to navigate. It has a quick learning curve and you can have it up and running efficiently in no time. Zoho's attention to user experience here is commendable.
改善してほしい点:
some issues with email syncing and no dedicated lead management page to be able to prioritise
A Basic CRM for mid tier pricing
製品を使ってみた感想: An attempt at a CRM system that needs a lot of development. This may be appropriate for some industries e.g. call centres, but not for managing financial services pipelines etc.
良いポイント:
The pipeline is simple to manage, but it's clear that this is not a CRM system that was designed for financial services.
改善してほしい点:
Bigin is very inflexible and amends or additions to your setup come at a cost. The system is also very basic and clunky: for example, dashboard reports cannot be exported as a view of the whole report, instead you only have the option to export an individual graph at a time.
Great for Small Business
製品を使ってみた感想: Great experience.
良いポイント:
Sales pipeline, to keep track of all the activity with different clients.
改善してほしい点:
Had problems importing customer data base from an excel file, but customer support was great and gave a solution to the problem quickly.
以前に検討した類似製品: HubSpot CRM
Bigin by Zoho CRMに切りかえた理由: Was cheaper and had the functions I needed.