Noteableのレビュー

Would Recommend Noteable

製品を使ってみた感想： We have had a great experience. We have made recommendations, and they have been taken into consideration. [sensitive content hidden] is great and very personable! Our staff likes noteable because they are able to maneuver it easily. I have recommended them to other business owners.

良いポイント:

Noteable is very user friendly, and the staff are always there to help when you need them.

改善してほしい点:

Some of the upgrades are not as suitable for our agency/clients that we serve so we aren't able to enjoy them.

Exceptional Platform and Service!!

製品を使ってみた感想： My overall experience has been great! Every team member that I have worked with at Noteable has been Outstanding! Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements. It truly is a great investment!!

良いポイント:

The platform is extremely user friendly and can easily be customized to what works for your organization. The team is ABSOLUTELY PHENOMENAL!! [sensitive content hidden] is the BEST!!! He is always so helpful and supportive to me and my staff.

改善してほしい点:

The resource guide(s) can sometimes be challenging to retrieve for staff if they are not familiar with the system and trying to figure out how to do a specific task without instructions.

Robert Carter

良いポイント:

[sensitive content hidden] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere.

改善してほしい点:

I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to.

a good product that keeps growing

製品を使ってみた感想： overall its been a positive experience as the product continues to grow and develop. It has allowed for overall easier and streamlined work.

良いポイント:

Noteable allows for a comprehensive view of your clients documentation, data reports, and tracking capabilities.

改善してほしい点:

Loading times between pages can be excessive and data modification in line with scientific practice are not always available (e.g., flagging outlier data points). modifications are limited (e.g., changing targets/target sets, labels for pre-existing sets and steps.

Technology for the NonTech Savvy

製品を使ってみた感想： Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues.

良いポイント:

I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable.

改善してほしい点:

But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50

The best EMR for Community Based Services

製品を使ってみた感想： I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original.

良いポイント:

It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated.

改善してほしい点:

Something that can improve is the employee chart. I would like to use it more for their compliance.

Excellent EDC platform

製品を使ってみた感想： Stellar. Its easy to tell Noteable is staffed by ABA professionals and developers that actually care.

良いポイント:

Its clean and responsive. Reliability has been spectacular. Staff have confidence when taking data now.

改善してほしい点:

No sso but that is not that important .

2 Year Annual Review

製品を使ってみた感想： We love Noteble and look forward to adding our next program to the platform.

良いポイント:

I love the customer support. [sensitive content hidden] and his team are amazing! I also love that some documents can be shared across programs making it easier to move consumers along as we transition them from one program to the next. I like that we can modify and update our own documents too.

改善してほしい点:

Sometimes we get error messages when attempting to log in saying we don't have permissions for certain things when we haven't made any changes to the permissions on the staff side. I have also encountered errors when a change has been made to a form and staff who normally would have access to it, are unable to access it.

Thank you [sensitive content hidden]

製品を使ってみた感想： I have had a highly satisfactory experience with Notable, particularly due to the exceptional service provided by [sensitive content hidden]. His communication is exemplary, characterized by clarity and promptness. [sensitive content hidden] has consistently demonstrated a proactive approach in addressing and resolving issues. Through multiple video calls, he has efficiently tackled any problems that have arisen, often resolving them almost immediately upon notification. In instances where additional time was required, [sensitive content hidden] kept me well-informed of the progress and ensured timely completion. His dedication to providing comprehensive support and his responsiveness make him an invaluable asset. I look forward to continuing our collaboration with [sensitive content hidden] as my primary contact. Thank you, [sensitive content hidden], for your outstanding service.

良いポイント:

Notable provides me with the easy of having everything in the palm of my hands. It's HIPPA compliant and user friendly. I am a startup company and they made it affordable for me to start.

改善してほしい点:

I have no complaints about Noteable at this time.

Top notch customer services

製品を使ってみた感想： My overall experience with Noteable is extremely positive. We finally found a software that we are happy with and that is moving in the positive direction to being a complete system that meets all our needs.

良いポイント:

Noteables customer service is far and away the best I've experienced and is by far what I like best. They have taken countless hours to help us through issues and are always available to assist with any questions we have.

改善してほしい点:

Noteable is fairly new and is still working out some of the kinks but they are open to our suggestions and will often apply those to the system as they perform updates.

Game Changing Program for the ABA Field

良いポイント:

Noteable has such an intuitive, creative, and easy user interface which makes using this product (and teaching on how to use this product) such a breeze. There are so many built in features that ensure you, as a practitioner, have an easy job in managing and ensuring quality care. I love how creative I can be when planning treatment for my clients, whether it's managing behaviors or creating thorough and precise treatment objectives. I get to easily build out phases of treatment with assigned data collection, and all of my creations can instantly become reports or accessible in the app for my direct care staff. Since switching to Noteable, I have found clients and families are more actively engaged in treatment and make progress faster due to the speed and ease in which I can adjust, alter, and edit treatment needs. Additionally, families and staff more quickly and readily access graphs and can see progress each day. Having a mobile data collection app also allows for quick collaboration between the supervisor and direct staff - changes can be made quickly and progress is seen and accessible to all parties. Graphs are quickly added into monthly and quarterly progress updates with the click of a button, and Noteable also allows for quick faxing of documents to all providers with another click of a button! All the staff I work with continually rave about how easy and fun Noteable is to use - which in turn allows us all to have more fun in the work that we do.

改善してほしい点:

Another thing I love about Noteable is how open the development team is to suggestions and feedback. The things that have been cons are features that will now be added by the end of this year, like session planning tools and ABC data collection in mobile & web versions.

Welcome Home Community Services, LLC

製品を使ってみた感想： Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us!

良いポイント:

Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease.

改善してほしい点:

Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers.

1 year Noteable Review

良いポイント:

The features that are most impactful is the ability to design your site to your liking and making it effect for your company. [sensitive content hidden] and the whole Noteable team made the set up and implementation process very easy and understandable. The billing, payroll, report finder, and for review features are all used on a daily basis. The product is very easy to use once you're in and become accustom to the set up. The integration process with our company was easy especially once we had a group training.

改善してほしい点:

There are no aspects of the product that are difficult to use. The integration process was smooth once all employees became accustomed to the layout of the site. The only thing I would change is allowing due date stops for all documentation and not just quarterly reports. Also being able to have the ability to see monthly due date reports for all clients in one area.

Hands down, the best for Mental Health Agencies in VA

製品を使ってみた感想： Ease of use, particularly for Field staff who are writing progress notes daily and completing assessments using documentation.

良いポイント:

From discovery to implementation, above all the things I appreciate about this platform the customer service and support is like none-other. It allows for individualized support that makes the use of this platform warm and inviting. Having the ability to make changes and/or correct forms in the system ALONG with support when some projects are bigger than I can handle is what I appreciate the most. [SENSITIVE CONTENT] and his team are amazing!

改善してほしい点:

I don't have any complaints other than there is room for development in the reporting feature. As A CARF accredited agency it is helpful to gather demographics about the # of persons served that needs to be sorted by thing such as gender race age and/or program. Not a deal break but would help

Easy to use!

良いポイント:

1. Easy to track a client in the EHR when 2 ppl are assigned to the same client. 2. Ease of use. 3. Navigating is perfect!

改善してほしい点:

1. Not being able to pull a report on our pay (or how they compute or pay based on work submissions in noteable.) 2. I do not like the word count..for example in completing the progress note section...there is a word count of 1300 for Interventions and 1000 for response....EKKKK! 3. Does not have a visable spell check button-or am i missing it?

The Best

製品を使ってみた感想： Connecting Communities' experience with Noteable has been absolutely amazing from the very incipient stages to current day. They remain consistent in best practices, customer care, and service delivery.

良いポイント:

The accuracy of the billing component. The ease of use of the system overall. I am not the most tech savvy and I am able to maneuver through the system with ease. I am able to explain how to use the system seamlessly during our on-boarding. Ability to review all of the client's charts that are serviced by the same employee.

改善してほしい点:

The only feature that I think would be beneficial to add is resubmitting denied claims through the system. This is currently being look into for possible implementation. I really hate referring to it as a con because the system overall is so great.

Best Business Decision

製品を使ってみた感想： Exceptional. [sensitive content hidden] (our rep) is extremely efficient, friendly and responsive. He makes himself available as needed, and responds to our questions and concerns in no time; he is the BEST! Additionally, the portal is easy to use.

良いポイント:

The support we consistently receive from our rep, and the easy-to-use features.

改善してほしい点:

We wish that Noteable had system for clients to only have to enter their signature once and then click "accept" for other signature fields. We also wish Noteable offer the option to email/text a link to parents to review and sign documents without an additional charge.

S&S Behavioral Services

製品を使ってみた感想： Overall, Noteable has gotten the job done and we are satisfied!

良いポイント:

We really enjoy the billing and progress tracking features. We are hoping to utilize more features in the future.

改善してほしい点:

We need a parent portal! Parents really should have access to their files at all times and at this point we can't grant access unless we print them.

Great team and value

製品を使ってみた感想： I could not have asked for a better partner as we started our ABA practice.

良いポイント:

Support is exceptional. Value for the price is very good. Features are less than the larger competitors, but they are always developing. Excellent choice for small / midsize practices.

改善してほしい点:

Features and functionality are fewer, making for a less comprehensive practice management platform. That was actually one our reasons for choosing Noteable when starting up - ease of use, uncluttered system.

Notable is Great

製品を使ってみた感想： Overall, my experience was satisfying.

良いポイント:

Features were pretty easy to use and the implementation process was very easy.

改善してほしい点:

I believe some of the features could be updated for expanding business, including billing capacities, telehealth options that can be helpful with various business types.

Happy User

製品を使ってみた感想： Excellent!

良いポイント:

Organizational capacity compared to other similar platforms. It takes a very complex process and makes it simple and intuitive. Customer service is absolutely unmatched. [sensitive content hidden]. is phenomenal!

改善してほしい点:

There are a few functionalities that would be great to add. Firstly, it would be a complete solution if you could simultaneously manage HR files. Of course the goal card issue with populating the initial SRA's. It could also use more flexibility with its fax capabilities. I would add that those things are not failures of Noteable, but they represent our wish list.

Easy Access

良いポイント:

The first line of connect is our developer who has been with us from the beginning and is easily accessible. He is knowledgeable and time sensitive to our needs.

改善してほしい点:

We would like a better system to work our documents such as templates with easy fill ins or drop downs. We would like to notify clients through portal.

Super User Friendly

製品を使ってみた感想： First off I would like to say thank you for all of your help! We are truly enjoying using noteable. The team loves how user friendly it is. We would like to take special notice to your sense of urgency in helping work out our kinks, as we are new to this side of mental health. You are truly appreciated.

良いポイント:

This system is super user friendly. My direct contact is always very helpful when I need things changed or updated, which has helped with implementation significantly.

改善してほしい点:

There some technical things that could help when using the system, like reminder update, notifications to your cell phone, and an app.

Best web based case management program I've ever used!

製品を使ってみた感想： Total optimal experience! They have always been there for us and responded quickly to fix and or meet my needs!

良いポイント:

It's just easy to use and needs little to no training at the user level! You can do your own creation of documents or Noteable will still help you along the way!

改善してほしい点:

I have absolutely no dislikes!! They have never let us down!

A Beautifully Crafted Product!

製品を使ってみた感想： Noteable is only getting better. The Noteable team has been very responsive and open to feedback. Initial bugs and issues are addressed in a timely manner and the entire system has really been catered to the company!

良いポイント:

The graphs are the best feature. Easy to manipulate and examine data from multiple vantage points.

改善してほしい点:

Noteable keeps signing me out in the middle of work!