キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Ratalityとは

Ratalityは、単一のクラウド・ベースのプラットフォームから客車とチャーター会社全体を管理できる優れたソフトウェア・ソリューションです。

Ratalityの製品詳細

良いポイント:

To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier.

改善してほしい点:

To search for existing bookings or quotes, if you don't have a reference number.

Ratalityの評価

評価ポイント

使いやすさ
4.8
カスタマーサービス
4.7
機能
4.8
価格の妥当性
4.6

おすすめ度

9.1/ 10

Ratalityの総合評価は4.8/5です。 (キャプテラに寄せられた21件のレビューより集計)。

Ratalityを使用したことがありますか?

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レビューを絞り込む (21件)

Koos
南アフリカのCOO
運輸、トラック、鉄道, 201~500人規模の会社
使用期間: 2年以上
投稿経路

The ultimate revenue management system

5.0 3 年前

製品を使ってみた感想: Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

良いポイント:

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

改善してほしい点:

Nothing that I can think off that I did not like.

Kummarie
南アフリカのNational Admin Manager
運輸、トラック、鉄道, 201~500人規模の会社
使用期間: 2年以上
投稿経路

BEST INVESTMENT

5.0 4 年前

製品を使ってみた感想: Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

良いポイント:

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

改善してほしい点:

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

認証済みレビュアー
認証済みLinkedInユーザー
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Ratality Software

3.0 4 年前

良いポイント:

The sales channel is impactful to sales agents and managers as they are able to check their sales without a hassle. The integration was easy to implement.

改善してほしい点:

I feel that the product could be upgraded to a more user friendly system and that can be less difficult to navigate. Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.

Ratalityからの返信

3 年前

Dear Reviewer. Thank you for your review. Can you please get in contact with us so that we can set up additional training sessions in the areas you are struggling with.

Irene
ナミビアのMD
レジャー、旅行、観光, 2~10人規模の会社
使用期間: 1年以上
投稿経路

User Friendly

5.0 4 年前

製品を使ってみた感想: Manual Labour.

良いポイント:

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

改善してほしい点:

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Elmie
南アフリカのjustGO Business Unit Manager
レジャー、旅行、観光, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Ratality software

5.0 3 年前

製品を使ってみた感想: The staff is extremely helpful and willing to assist with continued training and updates.

良いポイント:

We have access to reporting and managing content online.

改善してほしい点:

The product features does not lack anything at this point in time.

Nhlanhla
南アフリカのSales & marketing Manager
翻訳、ローカライゼーション, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Optimization

5.0 4 年前

製品を使ってみた感想: Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

良いポイント:

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

改善してほしい点:

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Wynand
南アフリカのChief Executive Officer
運輸、トラック、鉄道, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Eldo Coaches

5.0 4 年前

製品を使ってみた感想: Extremely satisfied.

良いポイント:

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

改善してほしい点:

License fee expensive. Requires Windows 7 and up.

Madoda
南アフリカのOperations Supervisor
レジャー、旅行、観光, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Ratality Review

3.0 4 年前

製品を使ってみた感想: It make scheduling of drivers simplified and route allocation easier.

良いポイント:

I mostly use Operation Manager and found user friend and easy to learn

改善してほしい点:

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Avenant
南アフリカのSales Manager
ホスピタリティ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Review from an Integrated Partner

5.0 4 年前

製品を使ってみた感想: Ratality is an amazing company and a pleasure to deal with.

良いポイント:

As an integrated business partner we loved how Ratality complimented our suite of products to offer an even more suitable and effective solution by adding their loyalty platform with a built in CRM as well as rate and revenue management. Although integration is only to the hotel & hospitality sector, Ratality also offer a Bus, Coach and Charter solution as well as a Car Rental software solution.

改善してほしい点:

In terms of loyalty and rewards, Ratality is the leader in it's field providing a complete solution. Their built in CRM and rate and revenue management modules makes this product to next level and make them the leaders in their respective field.

Jeremy
南アフリカのDirector
プロフェッショナル・トレーニング、コーチング, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Ratality Software

5.0 4 年前

製品を使ってみた感想: Excellent support and communication from Ratality. I cannot fault them.

良いポイント:

An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate. Highly recommend it. The algorithms does the work for you and no more guessing.

改善してほしい点:

I cannot think of anything at this point in time since i have been using the systems.

Ronnie
南アフリカのsales
運輸、トラック、鉄道, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Ratality Review

5.0 4 年前

製品を使ってみた感想: Our overall experience with Ratality has been great, from the use of the product to support received Ratality has been exceptional. The most important benefit we have realized is the full control we have over our business when using Ratality.

良いポイント:

The most impactful features are the operational dashboard, trip operation scheduler, dynamic pricing, customers having the option to retrieve all their booking details via the booking portal, and the built-in CMS. The product is extremely easy to use and integration with our existing business was very easy.

改善してほしい点:

There are currently no missing features, nothing is difficult to use and integration was not difficult.

Ntsako
南アフリカのSales and Marketing Supervisor
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 1年以上
投稿経路

A very good product

5.0 4 年前

製品を使ってみた感想: They have good customer service and attend to queries promptly

良いポイント:

User friendly and available on mobile meaning I can work from anywhere at anytime. Intergration was quick

改善してほしい点:

We do have some missing features that I believe they are working on providing as some need new development

Godfrey
南アフリカのHotel Manager
ホスピタリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Brilliant Software

5.0 4 年前

製品を使ってみた感想: The benefit about this product is that people know that they are getting something from us as a Hotel.

良いポイント:

This software is easy to us, and the integration was very simple and easy.

改善してほしい点:

The features are actually easy to understand and easy to use.

Gareth
南アフリカのGeneral Manager
ホスピタリティ, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Easy to use software

5.0 4 年前

製品を使ってみた感想: User Friendly. Great Support. Will definitely recommend.

良いポイント:

Very easy to use software, easily integrated with our PMS system at the time. Great Functionality and the reporting was great and to the point. Support was awesome and came back with help within 2 - 24 hours. Always helpful.

改善してほしい点:

Nothing. The support and everything was great. I cannot fault the product.

Alet
南アフリカのApplication Analyst
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Ratality

4.0 4 年前

製品を使ってみた感想: Providing mutual clients with rewards/loyalty capabilities without having to handle the membership and points repositories in-house.

良いポイント:

Rich in features including redemption and discount calculations.

改善してほしい点:

Initial development was far more resource intensive than most other systems of this sort that I've done integration with.

Natalie
南アフリカのSales Director
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Amazing Software

5.0 4 年前

製品を使ってみた感想: Amazing team to work with, the support team is out of this world.

良いポイント:

Easy to use Informative reporting Rate Optimisation

改善してほしい点:

There is nothing that I dont like about the product

Charles
南アフリカのCOO
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Easy to use

5.0 4 年前

製品を使ってみた感想: Great team to work with, provide invaluable advice and support

良いポイント:

The operations module is invaluable, I am able to have an easy overview of my fleet at all times.

改善してほしい点:

Nothing I am very happy with software and would not use anything else.

Liesel
南アフリカのGroup Revenue Manager
ホスピタリティ, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Great team & support

5.0 4 年前

製品を使ってみた感想: Happy & will recommend

良いポイント:

Support is fantastic, reporting is easy & implementation was streamlined

改善してほしい点:

It was really simple & user friendly, really didnt have many issues, even with the mapping & integration to our new website

Elandi
南アフリカのOperational Manager
ホスピタリティ, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Ratality Review

5.0 4 年前

製品を使ってみた感想: Very good support and communication. Excellent programme

良いポイント:

Cloud base Integration with other programs User friendly

改善してほしい点:

Nothing at this stage. We are very happy with everything

JOCLYN
南アフリカのAccount Manager
小売, 11~50人規模の会社
使用期間: 無料トライアル
投稿経路

Extremely Efficient

5.0 4 年前

製品を使ってみた感想: Superb

良いポイント:

Easy for all staff to access, no complaints what so ever

改善してほしい点:

I did not find any issues at all, so i cannot comment here, as we are happy

Sean
南アフリカのDirector/technician
情報技術、情報サービス, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Review

5.0 4 年前

製品を使ってみた感想: Good

良いポイント:

Easy to use and great software with friendly customer service

改善してほしい点:

I dont really have any cons. Working good