Datapel WMSの概要

Designed for growing business that need improved warehouse and manufacturing functionality. Extends your Xero, MYOB and SMB accounting.

Datapel WMSの詳細

良いポイント:

I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well.

改善点:

Difficult to get slight improvements with existing processes. Example in Receiving once you Drill to Source there isn't a check box to change from Ex GST to Inc GST.

Datapel WMSの評価

評価ポイント

使いやすさ
4.5
カスタマー・サービス
3.9
機能
4.2
価格の妥当性
4.0

お勧め度

7.8/10

Datapel WMSの総合評価は4.4/5星です (Capterraに寄せられた28件のレビューより集計)。

レビューを絞り込む (28件)

製品の評価

製品の評価

国・地域

国・地域

使用状況

並び順:

Datapel WMSを使用したことがありますか?

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レビューを絞り込む (28件)

Greg H.
オーストラリアのSales Manager
小売, 11-50の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Datapel WMS Solution for complex Retail Business

5 昨年

コメント: Stock visibility was our biggest challenge. We are still learning and our business is quite complex. WMS has enabled us a level of visibility that we have never had before.

良いポイント:

The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows.

改善点:

There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.

Justin G.
オーストラリアのManaging Director
卸売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Datapel WMS Review

4 昨年

コメント: It has given us the ability to integrate MYOB with a Warehouse Management System.

良いポイント:

- Easy to use once you understand the system - It gives us the ability to integrate MYOB with a Warehouse Management System. - Integration between cloud based and server based applications.

改善点:

- Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time. - Stock transfers are convoluted, and we are only able to do 1 item at a time. - Special pricing doesn't show the profit margin per line. - When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened. - It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months - Would be good if it had an integrated email client

Jodie T.
オーストラリアのBusiness Manager
機械工業, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Review

3 昨年

コメント: We find response to our queries is extremely slow. Queries get passed from one person to another and requires constant follow-up by us to resolve any issues.

良いポイント:

Easy to raise POs and sales orders. Accurate tracking of inventory

改善点:

Reporting options could be better Very limited features for recording information although we do have an earlier version of Datapel so maybe it has improved

datapelからの返信

昨年

Hi Jodie, Thanks for your review - you are correct - the version you are on is a little old and we are not able to help customers using versions of our system connecting to unsupported Accounting Software - which have been out of cycle for a few years now. We have put through a few requests for your system to be upgraded - but will try contact your team again ASAP to see if we can connect with the right person to get you on the latest and greatest WMS edition. We will be in touch soon...

Daniel M.
オーストラリアのManaging Director
小売, 11-50の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Retail Stock Control

4 昨年

良いポイント:

We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software.

改善点:

Would be nice if WMS could integrate with our Wordpress online shopping for receiving and processing orders.

Vennesia S.
オーストラリアのGeneral Manager
食品製造, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Easy to use

5 昨年

コメント: Team at Datapel always friendly and suportive, responsed quickly.

良いポイント:

Batch control amendment, transfer betwen bins locations and the easy of work orders

改善点:

The latest update and myob are proving to be more challenging as some aspect changed.

Maxi B.
オーストラリアのDirector
小売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Datapel WMS Review

4 2 年前

コメント: The remote service was originally most helpful when we could speak with people online.
Not so easy when this service was suspended and one had to wait for email response.

良いポイント:

Integration with our business was not as easy as I had hoped. However don't believe we ever had enough training to use all of the features of the program.

改善点:

The integration with myob always created inventory issues. This was because we hadn't correctly moved stock one way or another, once again probably never understanding the correct integration process. Support of the Datapel and Myob provider on a paid basis was essential for us, and I constantly felt like we needed so much more training. This service provider was amazing.

Adam K.
オーストラリアのDirector
アパレル、ファッション, 51-200の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Strong Inventory Features with eCommerce and Shipping Adapters

5 昨年

コメント: Our experience working with Datapel has been absolutely first class, We have been working with them for over 10 years, they continue to add value every year.

良いポイント:

The Datapel WMS has a really simple to use interface. It handle all our warehouse pick pack and scanning needs with ease. The ability for us to plug in our web stores and mobile sales systems has been fantastic, now we can automate our entire process from order to printing of shipping labels.

改善点:

In reality there is not much at all that we don't like about Datapel WMS Its such a comprehensive WMS and dose its job so well that its the only piece of software that we haven't changed in the last 2 years of our cloud first digital transformation of the business.

Kim hiang P.
シンガポールのManaging Director
卸売, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Great support from implementation to ad hoc assitance required

5 昨年

コメント: Good

良いポイント:

It is easy to use. When we faced problem occasionally, [SENSITIVE CONTENT HIDDEN] from Seasoft is very quick to attend to our needs. Therefore, we faced very little downtime.

改善点:

1) For some transactions, there are discrepancies in the tax amount when they are replicated to MYOB. 2) Sales Reconciliation has to be performed daily to identify the above discrepancies to correct them in MYOB, but the Sales Reconciliation Report "MYOB Invoices NOT reconciled with WMS Sales" takes a long time to complete even when it is just for 1 day sales. 3) Under Stock Adjustment, after the list of items is selected and the quantities and batch numbers have been keyed in, at this point if you want to add another item, you will have to go back to the selection list but in doing so, all the quantities and batch numbers previously entered will be gone. 4) Credit Note: After credit note has been created under "Return Status" before entry of batch number, if you realised that there errors and you want to make any amendments at all, even in just a description like reference number, the area under discount will have strange percentage appearing, even though the total value is correct.

Christopher G.
オーストラリアのManagaing Director
食品、飲料, 11-50の従業員数
製品の使用期間:: 6~12か月
投稿者のソース

Exactly what we needed

5 12 か月前

コメント: Something that i think even suprised Datapel was that when we choose Datapel - we had a two week window to implement - I didnt think they thought this was possible, as software is uniquely adapted to your requirment! They arrived on the day of our first pack off, and be it only in a skeleton fashion - everything worked and we could collect and send the data required! Then over a few months they refined the process to be more automated, Still some work to be done on other areas as we develop our knowledge within using the system.

良いポイント:

Firstly we needed the easy integration with our Financial system, Secondly we had some unique requirments in terms of capturing and sending all the Xml data of site daily. Thirdly it has the scope for us to expand and utilise more functions interms of MRP. We have a way to go but Datapel have enabled us to use componenets we need now and we are working on establishing a plan to continue on this journey.

改善点:

Dash board is not updating very well and would be nice if i could adapt this to something more meaningfull

Angela G.
オーストラリアのAccounts
卸売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Satisfaction with using Datapel is quite high

4 昨年

コメント: When we have had issues with the system, as soon as we log a complaint datapel is able to resolve it in a timely and efficient manner. They were always very attentive to our requests and problems. Overall WMS is a great system and have enjoyed using it

良いポイント:

I found learning this software was quite easy and can be learnt in very short times. I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well. I like the drill down features on it as well as can get to many features in a couple of searches.

改善点:

Integration is very good with MYOB but we have had a couple of hick ups in the last couple of years but data pel was able to resolve it very quickly when the system was not interfacing with our accounting software

Craig M.
オーストラリアのCFO
卸売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Datapel Warehouse management System

4 昨年

コメント: The after sales, technical support can be slow to respond

良いポイント:

It sync's seamlessly with MYOB and has become our source of truth

改善点:

Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly.

Sarah H.
オーストラリアのOffice Administrator
卸売, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Product review

4 昨年

良いポイント:

The ease of Order tracking from start to finish can help advise internal operations of the progress of each order as well as the ability to give customers updates on their order. The integration with accounting software is seamless which saves time on uploading data.

改善点:

New online software can be slower than the desktop version. Support assistance can sometimes be a difficult process and can be lengthy at times.

Eamon T.
オーストラリアのDirector
スポーツ用品, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

WMS came at just the right time when we were scaling our business

5 7 日前 新着

コメント: We had a few sync issues which was actually the result of a intermittent ADSL connection.
To resolve we reconcile MYOB to WMS weekly.

良いポイント:

We like - the back order managment - bin tracking - pick and pack process that shows percentage of order in stock - the paste functionality from XLS is a dream featrure - default comments for pickslips - RA functionality - Kitted items functionality - - special pricing works well

改善点:

We find the reporting limited If one can outsource a crystal report or likewise for whatever fields / metrics they are after then this can easily be resolved

Tyson B.
オーストラリアのAccounts Manager
倉庫, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Datapel WMS - Great Software

5 昨年

コメント: Excellent, great software, great support, great staff

良いポイント:

The ease of use, great functions for any stock control with loads of modification for all your needs.

改善点:

Some minor tweaks needed after latest upgrade but were addressed and fixed straight away by Datapel Support Team.

Liezel N.
オーストラリアのAccounts Administrator
小売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Satisfied

5 昨年

良いポイント:

The software is really easy to use and navigate. It has lots of places to retain detail on everything. It is an all in once solution.

改善点:

The only down side is that while invoices and purchases are sent to accounting software it locks other users from ordering, picking and packing. The process is slow but we also realise that there will be room for improvement once we switch to online versions.

David W.
オーストラリアのDirector
化学, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Mudex

4 2 年前

コメント: The experience has been good for most parts there have been time where we have had issues but Datapel has always be able to rectify the issue

良いポイント:

We researched all products on the market and the WMS is the best fit for a mid size company

改善点:

Not much to say here as there is no other product available for the size company we are.

Troy L.
オーストラリアのGeneral Manager
卸売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Easy inventory system to use

4 昨年

コメント: Initially we had no inventory management and this software is great for that

良いポイント:

Product is user friendly, has great reporting capabilities and inventory management is spot on.

改善点:

General complaint from my team is the system can be slow. Better CRM integration or capabilities, less reliant on accounting systems for data.

Terry P.
オーストラリアのManaging Director
卸売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

WMS review

4 昨年

コメント: The implementation staff and support staff have been accessible and always there to help. WMS just works well

良いポイント:

Work flows are easy to follow. there is some flexibility in customisation. works seamlessly with MYOB. stock locations and levels are easily monitored

改善点:

some of the replication to MYOB can be a bit clunky

Nicole S.
オーストラリアのAdministration/Accounts
医療機器, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Happy Customer

4 9 か月前

コメント: Satisfied customer

良いポイント:

It's easy to use and enables me to achieve all my warehousing goals and objectives. In the medical field we have to track lot numbers / serial numbers, which is easy to achieve and manage with WMS.

改善点:

There are sometimes software glitches that disrupt the workflow.

Joe H.
オーストラリアのAdministration
食品、飲料, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Datapel WMS Review

4 昨年

良いポイント:

Interface is quite and simple and easy to learn.

改善点:

Difficult to get slight improvements with existing processes. Example in Receiving once you Drill to Source there isn't a check box to change from Ex GST to Inc GST. However this feature is available in Special Pricing in the Sales screen

Matthew C.
オーストラリアのDirector
卸売, 11-50の従業員数
製品の使用期間:: 2年以上
投稿者のソース

V12 Cloud migrations

5 昨年

コメント: Excellent service! I would like to take this opportunity to thank you [SENSITIVE CONTENT HIDDEN] who has been very helpful throughout this migration

良いポイント:

v12 cloud version gives us a better option to customise for our needs

改善点:

the speed is average specially when you have to deal with orders with over 100 lines it is not the best

Peter H.
オーストラリアのMD
卸売, 2-10の従業員数
製品の使用期間:: 2年以上
投稿者のソース

Serial Number recording

5 2 年前

良いポイント:

The ability to record and recall serial/batch numbers

改善点:

all good no dislikes. it doesn't let me continue without filling in some space, so that is what I am doing now, filling in space

Paul H.
オーストラリアのManufacturing and Logistics Manager
建築資材, 51-200の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Very handy and easy to use product - difficult to gain support when the rare issues arise

4 5 か月前

コメント: Gaining support has proven difficult. Need to wait for replies to emails (time-zone differences) and if I call the help-line, I am unable to understand them and feel they cannot understand me - language barriers.

良いポイント:

Good functionality and simple to use - great for our inventory management

改善点:

Software itself is fine - struggling with Customer support

Melanie B.
オーストラリアのOffice Supervisor
化学, 11-50の従業員数
製品の使用期間:: 1年以上
投稿者のソース

Good

5 昨年

コメント: Good

良いポイント:

Easy to use, information easy to find, Sales numbers matched Purchase Numbers which made searching easy.

改善点:

There was no problem with WMS, it served the function we needed it for.

Marie W.
オーストラリアのFinancial Controller
食品、飲料, 11-50の従業員数
製品の使用期間:: 1年以上
投稿者のソース

WMS

5 2 年前

コメント: Inventory control

良いポイント:

Efficient. Implementation was quite lengthy and long prior to implementation.

改善点:

It can be slow at times and crashes if "asking too much".