Gymcatchとは

Gymcatch helps fitness business owners save time, increase revenue and provide great customer service.

Gymcatchの詳細

良いポイント:

An easy to use system at an affordable price. You get a free trial to try it out before you make a purchase.

改善してほしい点:

Logo in the corner, slightly limited in terms of colour/layout options.

Gymcatchの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.9
機能
4.7
価格の妥当性
4.8

おすすめ度

9.7/10

Gymcatchの総合評価は4.9/5星です。 (キャプテラに寄せられた180件のレビューより集計)。

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レビューを絞り込む (180件)

Matthew
Matthew
英国のStudio owner
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Excellent product

5.0 2 か月前 新着

製品を使ってみた感想: Customer service is excellent - fast response

良いポイント:

Value and functional use. it gives a premium feel to members that they have own app

改善してほしい点:

The fact I cannot add any other products I sell through my studio which you could with Mindbody. Should be easy to add!

Gymcatchからの返信

2 か月前

Thank you very much for taking the time to write a review, Matthew, it's very much appreciated. Great to hear the usability and value have been to the fore! Thank you too for the wider shop feedback - it's absolutely on the roadmap! Many thanks again, Ollie Director & Founder

Desmond
Desmond
アイルランドのOwner
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 無料トライアル
投稿者のソース

検討した類似製品:

Gymcatch is Great

5.0 5 か月前

製品を使ってみた感想: I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

良いポイント:

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

改善してほしい点:

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Gymcatchからの返信

5 か月前

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Lauren
オーストラリアのFitness Trainer
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 無料トライアル
投稿者のソース

検討した類似製品:

Simple & Effective Software

4.0 3 週間前 新着

製品を使ってみた感想: The experience so far has been great. The support team is always willing to go above & beyond to assist in any way they can. Added bonus is there's no pressure to commit; no pushy sales & constant calls.

良いポイント:

The value for money is great! The software is simple enough to set up even if you have no idea how the backend of programs work & the support staff are always ready & happy to help you through any difficulties.

改善してほしい点:

It would be great if there was a way to membership start dates so that clients could commit to their membership in advance. This would be super helpful for new businesses so they could onboard & lock-in members before their open date. It would also be great if memberships could be renewed on a specified rolling basis - 3, 6, 12 months etc. With the option to renew automatically if desired. However there are plenty of ok ways to get around these issues.

Gymcatchからの返信

3 週間前

Thank you very much for taking the time to write a review, Lauren, it's very much appreciated. Delighted to hear that our support team have gone above and beyond to assist you and that we have been able to offer you great features at value. Thanks for the feedback around the membership enhancements, we will actually be working to bring both these features in to the system soon so great to know that we will be able to enhance your experience further with these. Many thanks again, Ollie Director & Founder

Louise
英国のFitness instructor
プロフェッショナル・トレーニング、コーチング, 自営業
ツール使用期間: 6~12か月
投稿者のソース

Good easy app to use

3.0 12 か月前

製品を使ってみた感想: Good

良いポイント:

Like the ease of booking and colourful pages. Good for fitness use.

改善してほしい点:

Having to pay. The tone it takes to organise classes

Gymcatchからの返信

11 か月前

Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to [email protected], always very welcome indeed! Many thanks again, Ollie Director & Founder

Jodie
オーストラリアのDirector of Vital Wellness Pilates
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 6~12か月
投稿者のソース

Happy Customer

4.0 4 か月前

製品を使ってみた感想: I'm very happy with the app.

良いポイント:

Easy to use and reasonably priced. Ability to collect client data.

改善してほしい点:

I'd love to see more measuring capabilities - e.g. how many clients are purchasing particular packs. This will assist with sales and marketing. An easier way to intergrate the booking system into my website so customers can book directly from my website.

Gymcatchからの返信

3 か月前

Thank you very much for taking the time to write a review, Jodie, it's very much appreciated. Great to hear that you found the system easy to use and our price point was right for you. We are always working on enhancing our features and services so we will certainly consider adding these options in to our reports and analytics. Many thanks again, Ollie Director & Founder

Amrit
英国のPersonal Trainer, Sport Massage Therapist
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

GymCatch took the stress out of bookings

5.0 10 か月前

製品を使ってみた感想: By taking care of bookings and PARQ’s - I can take care of actually delivering my classes and taking care of my clients.
Embedding the app into our website was made extremely easy and functional almost immediately.

良いポイント:

Introducing GymCatch took the stress of booking away along with chasing clients for payments and commitment to attend.

改善してほしい点:

Clients contacting me to help them to use the app - perhaps make it easier for the client to as for GymCatch support.

Gymcatchからの返信

10 か月前

Thank you very much for taking the time to write a review Amrit, we really appreciate it. Delighted to read Gymcatch has reduced your admin and increased client commitment. I noticed your client contact point - thank you for that. If there's anything specific you'd like us to look at please do get in touch via [email protected] Feedback always very welcome. Many thanks again, Ollie

Tanya
英国のCEO
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

Exactly What The Industry Needs

5.0 7 か月前

製品を使ってみた感想: Brilliant, wish I'd of found it sooner it would have saved A LOT of effort and multiple headaches.

良いポイント:

Every fitness software I've used has been missing things and seems like it has been created by people not in the industry. This software is exactly what I've been looking for in one place and the community feature is simply amazing.

改善してほしい点:

The ability to remove comments on the newsfeed and maybe be able to add photos not just text.

Gymcatchからの返信

7 か月前

Thank you very much for taking the time to write a review Tanya - we really appreciate it! Delighted to read we're meeting your needs and especially around the community Newsfeed / Messaging features. We've plans to enhance those over time including those suggestions too. Many thanks again, Ollie Director & Founder

Kay
英国のPersonal Trainer
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 1~5か月
投稿者のソース

Great support from [SENSITIVE CONTENT] and the team

5.0 先月 新着

製品を使ってみた感想: I had a bit of trouble setting up initially as I am not great with technology. A google trams call was arranged to go through all the parts that I needed help with and now I know what I need to do to set up this new system in a way that works for my business. Couldn't fault the support at all, via web chat and on Meets

良いポイント:

How you can set multiple packages for each of your services

改善してほしい点:

Its quite complex to set up and get your head around in the beginning

Gymcatchからの返信

3 週間前

Thank you very much for taking the time to write a review, Kay, it's very much appreciated. Really pleased to hear that our support team were able to offer you the individual support you needed to successfully set up your account. Many thanks again, Ollie Director & Founder

Bo
英国のFitness Professional
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

From Mindbody to GymCatch

5.0 3 週間前 新着

製品を使ってみた感想: They have saved me a fortune and their customer service is always there. Perfect small business or private studio or PT app.

良いポイント:

The effectiveness for the price is incredible. Does everything I need my business to do. Really happy I made the switch.

改善してほしい点:

They are constantly evolving and adapting to the point I can’t really fault them at this stage. We all want the stars, but in general they keep it coming. Last update and features has elevated my Members’ experience.

Gymcatchからの返信

2 週間前

Thank you very much for taking the time to write a review, Bo, it's very much appreciated. Delighted to hear Gymcatch has been able to save you money whilst still providing high quality features for your business. It's also great to hear that our ongoing updates and enhancements continue to improve your customers' experience booking classes with your business. Many thanks again, Ollie Director & Founder

kevin
英国のOwner
レジャー、旅行、観光, 自営業
ツール使用期間: 1年以上
投稿者のソース

Brilliant entry level

5.0 2 か月前 新着

製品を使ってみた感想: Gymcatch is brilliant at what it does and is not expensive. Great value for money. I would recommend it to anyone. Easy to sign up and use and easy to cancel if you need to. Great for start-ups. Check it has all the functionality you need.

良いポイント:

Gymcatch is an easy system to implement and use. Great for small gyms, studios and PTs. Customers soon got used to using the system and app. Gymcatch is excellent value for money with a great support team. Instant answers and advice via the online chat system.

改善してほしい点:

In terms of managing our class bookings and payment Gymcatch is absolutely brilliant. Only moved away because we wanted more functionality, especially marketing and campaigns management within the same tool.

Gymcatchからの返信

2 か月前

Thank you very much for taking the time to write a review, Kevin, it's very much appreciated. Delighted to hear that the Gymcatch system performed for you and, indeed, that the support team were there as needed to. Sorry we've not the outreach features available right now to keep you, but we're ever expanding the feature set so hope we'll be able to help again in the future! Many thanks again, Ollie Director & Founder

Hayley
英国のFitness instructor
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Fantastic app

5.0 11 か月前

製品を使ってみた感想: Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

良いポイント:

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

改善してほしい点:

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Gymcatchからの返信

11 か月前

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Lindsey
英国のDirector
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

I can't tell you the relief!

5.0 12 か月前

製品を使ってみた感想: Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful.

良いポイント:

I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need.

改善してほしい点:

Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime!

Gymcatchからの返信

12 か月前

Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business. Many thanks again, Ollie Director & Founder

Sarah
英国のBusiness Owner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Best Booking System For Fitness Professionals

5.0 12 か月前

良いポイント:

It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time!

改善してほしい点:

Zero complaints they literally have thought of everything!

Gymcatchからの返信

12 か月前

Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers. Many thanks again, Ollie Director & Founder

Helen
英国のFitness Instructor
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 6~12か月
投稿者のソース

検討した類似製品:

Nothing but praise for Gymcatch

5.0 昨年

良いポイント:

From a business perspective it's incredibly easy to set up (with comprehensive guides and support available if needed), has adaptability / flexibility with 'Bolt-Ons' and makes tracking bookings and attendees a doddle. From an end user perspective I've had feedback saying it's very user-friendly due to it's straight-forward, easy to navigate app.

改善してほしい点:

I can't personally say that I have come across any cons, it's made my life a lot easier. If I've felt something wasn't quite right I've contacted support who have pretty much instantly either pointed me in the right direction or noted my query / issue.

Gymcatchからの返信

昨年

Thank you for taking the time to write a review Helen, we really appreciate you taking the time. We're so pleased that Gymcatch has helped your business, especially during the pandemic which we know added a lot of unwanted complexity for many. Many thanks again, Ollie Director and Founder

Geraldine
英国のPersonal Trainer
プロフェッショナル・トレーニング、コーチング, 自営業
ツール使用期間: 6~12か月
投稿者のソース

検討した類似製品:

The best app for my business!

5.0 2 年前

製品を使ってみた感想: I honestly wouldn't use another app for my business. It's everything that a business needs and allows me to look more professional in an industry that is quickly becoming oversaturated. I can't recommend this app enough and the customer service I've received from day one has been nothing short of excellent. It's pushed my business to stand out from so many others while still allowing me time to spend with clients. I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app.

良いポイント:

What I like most about this software is that it's easy to use. It's free for my clients to download, easy for them to book, pay and cancel all in one place. Easy for me to schedule classes ahead of time (months if needed). I have the option to turn on or off extra bolt on's, which is very handy and one that covers my business well. I can easily make a class an online class with zoom by tapping a button and it arranges links, ID's, passwords ect, making it easier on me and less time consuming. It also works very well with Stripe, the app that handles all of the payments. One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion.

改善してほしい点:

I suppose the only negative I have with the software is how many Zoom meetings I can make. Nothing really to do with Gymcatch as it's a Zoom problem but sometimes when making online classes it won't pre-set them as I'd have gone over my 100 class limit for that day meaning I've to wait until the following day and trying to figure out what classes didn't set itself up.

Gymcatchからの返信

2 年前

Thank you very much for taking the time to write this comprehensive review Geraldine. We're genuinely delighted Gymcatch works so well for you. Thank you too for the Zoom feedback! In relation to that one limit we'll continue to work with Zoom in the hope they relax that daily limit. Many thanks again, Ollie Director & Founder

Amanda
英国のFitness Instructor
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース

The perfect booking system solution for fitness providers

5.0 3 年前

製品を使ってみた感想: Having looked at several booking solutions I decided to try GymCatch based on cost and functionality. From the start I found Gymcatch easy to use, with no App glitches experienced by either the administrator or clients. It is easy to set up recurring classes using existing templates, and client feedback has been excellent in terms of ease of use. The messaging function is somewhat limited in terms of characters and is a little clunky in terms of functionality, particularly if using the App. When I have experienced a problem (thorough lack of awareness on my part of how the system works), Gymcatch customer support dealt with my email query straight away. Overall I would thoroughly recommend Gymcatch if you are looking for a simple to use booking system that has great functionality and excellent customer support.

良いポイント:

Ease of use, functionality, customer service and support and the price.

改善してほしい点:

The messaging function is a little clunky and word limited

Gymcatchからの返信

3 年前

Thank you very much for your review Amanda. We really appreciate you taking the time and are delighted that Gymcatch has proved to be the solution you wanted. Thank you too for your feedback on in-app messaging. I hope more recently this has improved with various updates we've made, but we do recognise it's not as all-encompassing as a WhatsApp or similar platforms as yet. We will be working on enhancing this in the coming months. Many thanks again, Ollie Director & Founder

Simon
英国のOwner
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 6~12か月
投稿者のソース

Best versatile booking system ever!

5.0 3 年前

製品を使ってみた感想: The community features and rewards system based in the app for my customers have helped create a stronger community amongst my participants. Using GymCatch cut my monthly cost of a booking system by over 70% compared to previous service, and has all the features I need to keep my fitness classes running and growing

良いポイント:

The best customer service I've ever experienced, messages responded to usually within a few hours. Services are all incredibly easy to use and customise - my customers love using this booking system. Developers are always working to provide new features and refine existing services.

改善してほしい点:

New features are sometimes a little slow to be released (though always excellent when they arrive).

Gymcatchからの返信

3 年前

Thank you for your review Simon, really appreciate you taking the time! We're delighted you switched to Gymcatch and that you find it so intuitive. Thank you too for the feed-in on new features. Always a delicate balance with the need for careful design, development and testing but as we go about doubling the size of the team I'm certain our pace of iteration will increase too. Many thanks again, Ollie Director & Founder

Carla
英国のDirector
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

検討した類似製品:

GymCatch - easy & efficient to use

4.0 2 年前

製品を使ってみた感想: Easy booking, less hassle when it comes to communicating, time saver!

良いポイント:

Gymcatch has all the features that I need for bookings for my fitness classes. The zoom integration is key and i like the auto-refund options. My customers are finding it easy to use & straightforward to book classes. The internal message system is great and my customers like that it integrates with your calender. Having the catch up link avaialble through the booking link is such a time saver!

改善してほしい点:

For customers to be able to see our full timetable when searching for classes, rather than a restricted view of only the week ahead would be much better.

Gymcatchからの返信

2 年前

Thank you very much for your review Carla, it's really appreciated and delighted this is meeting your needs. Also pleased to update that in our upcoming release we will be extending the default week to a month timeframe for the class list view returns. Many thanks again, Ollie Director & Founder

Lynn
英国のPilates teacher
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 2年以上
投稿者のソース

Best booking software out there!

5.0 昨年

製品を使ってみた感想: Gymcatch is an efficient and affordable booking system which looks very professional. I have had very positive interactions with the directors and found that they are genuinely passionate about making their system work best for their clients and their businesses. [SENSITIVE CONTENT HIDDEN] are very responsive to feedback and are constantly working to make sure the system evolves to meet our needs (such as adding Zoom links when many of us had to move our businesses online).

良いポイント:

As an administrator, I like the fact that users have the choice of logging in via the app or the website, as some of my clients don’t use smartphones. I love that the same software can enable me to offer packages of classes to be used within a time limit as well as courses that run weekly for a certain length of time. This gives me the flexibility I need for my business model.

改善してほしい点:

Initially I didn’t like that there was no Courses feature for block bookings, but this has now been added and works very well for me and my clients.

Gymcatchからの返信

昨年

Thank you very much for taking the time to write a review Lynn, we really appreciate it. Also delighted to read the packages/courses combination is working so well for you! Many thanks again, Ollie Director & Founder

Ruth
アメリカのFitness Instructor / Administrator
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Gymcatch helps get navigate Covid era and beyond!

4.0 11 か月前

製品を使ってみた感想: Overall, Gymcatch has provided a more affordable option for our small nonprofit business to streamline sign-up, payment and package purchasing which became necessary during Covid. I would never go back! There are so many other features such as scheduling. calendar etc...that helps us to communicate with our clients. I love it!

良いポイント:

This software is fairly easy to navigate and there is online chat help and Q/A to quickly assist with getting things set up. It allows my participants to take control of their punch cards and memberships without having to rely on me to manage it for them with paper or other means.

改善してほしい点:

I feel like the web interface is not real pretty and the font is so small. I would love for this to be my main web page but it is not impressive in how it looks/reads. The mobile version looks way better. I did have some clients that struggled getting used to it (they would accidentally pay for class with a credit card instead of their purchased package because it wasn't clear to them how to navigate to it or they weren't signing in.

Gymcatchからの返信

11 か月前

Many thanks for taking the time to write a review. Very pleased to read the software has proved easy to use and cost effective. Thank you too for the web feedback. I'm sorry you'd like to see that look differently. As it so happens there are some tweaks that will follow the mobile styling more coming. That said, it's genuinely not something we've had fed back previously. We'd gladly pick this up directly - the reviews are deliberately anonymised, so please do contact us via [email protected] if you'd like in relation, all feedback always welcome. Many thanks, Ollie Director & Founder Many thanks again, Ollie Director & Founder

Charlotte
英国のStudio owner & Pilates teacher
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Studio owners GymCatch experience

5.0 12 か月前

製品を使ってみた感想: Great, when I have had a problem, the response has been excellent. Very helpful and keen to make things work for us. Also listened to suggestions to improve the service.

良いポイント:

The phone app is excellent and there are now lots of add on features that have helped me take and manage online bookings from anywhere. There are videos explaining how to do things. The team listen to suggestions… example courses and drop ins. The emails are great so everyone knows what is happening.

改善してほしい点:

A few things, some times clients click twice and end up booking in twice and do not mean to. There are lots of options and I feel there is lots to go wrong if you don’t fully understand the set up. I am still learning. The “How to “ videos are excellent. Sometimes there are lots of clicks to get to where I need, all takes time. Generally the product is excellent though.

Gymcatchからの返信

11 か月前

Many thanks for taking the time to write a review Charlotte. We really appreciate it and are so pleased the software is meeting your needs and expectations. Thank you too for the feedback - passed to the product team as we're always working to make things easier! Many thanks again, Ollie Director & Founder

Jenna
英国のOwner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース

検討した類似製品:

BLOOMIN MARVELOUS

5.0 昨年

良いポイント:

The customer service given by the Team especially [SENSITIVE CONTENT] is phenomenal, for such a great value product they really do go above and beyond to support you. Nothing is too complex for them to resolve. Highly skilled, intelligent, friendly individuals. Zero complaints!

改善してほしい点:

Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments. It would also be super helpful to be able to have an online ParQ and the o[ption to tag different waivers to the different options available to clients.

Gymcatchからの返信

昨年

Thank you very much indeed for taking the time to write a review Jenna. We really appreciate it. Delighted to hear we've done a good job supporting you and the tools met your needs. Thank you too for the feedback - all part of wider plans, and will ensure add an extra vote to our records for their addition! Many thanks again, Ollie Director and Founder

Becky
英国のFitness business owner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース

GymCatch review

5.0 3 年前

製品を使ってみた感想: Overall I think GC is great - it takes the stress away and once you know what you are doing with it it is just brilliant.

良いポイント:

I love the way this software does away with individual people messaging me to book on to classes. As a business owner that runs 25 classes a week this is invaluable.

改善してほしい点:

I least liked having to refund people when they cancelled but Gymcatch have listened and they now offer auto refunds which is great. The current problem for me is not being able to see on my phone app how many people have booked on to a class with a quick glance. You can see on the computer but not on the phone app.

Gymcatchからの返信

3 年前

Thank you very much for your review Becky! Very much appreciated and we're so happy you chose Gymcatch to do away with that 1-2-1 admin! Thank you too for the comment on at-a-glance attendee visibility - we've actually added that in very recently, sorry if missed the coms (!), just a configuration to update - I'll email directly in relation. Many thanks again, Ollie Director & Founder

Kaye
英国のFitness Instructor
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 6~12か月
投稿者のソース

検討した類似製品:

Community Fitness

4.0 3 年前

良いポイント:

Easy to set up, easy for customers to use online or to download the app, fast response from support when needed.

改善してほしい点:

I have to be using the online version on a desktop to access all features. Keeping track of class passes is actually quite difficult. If someone cancels and is eligible for refund, I have to remember to go in and manually refund as the system does not do it for you.

Gymcatchからの返信

3 年前

Thank you very much for the review Kaye! We're really pleased you and your customers find the system easy to use. With regards to auto-credit backs, our auto-refund feature can actually handle that. I'll email directly to ensure you have the needed information. Many thanks again, Ollie Director & Founder

Rachael
英国のOwner
健康、ウェルネス、フィットネス, 自営業
ツール使用期間: 6~12か月
投稿者のソース

Easy to set up, easy for my customers to book through and outstanding customer service

5.0 昨年

製品を使ってみた感想: Overall experience has been great. It's saved me tons of time and effort and the same goes for my clients too. It's a brilliant app.

良いポイント:

How easy it is for me to use and for my customers too. I've had such positive feedback about them being able to book classes on their phone and it's saved me so much time taking books and payments. It's a lot more intuitive than other booking systems I've tried for yoga classes. And the customer service is superb - there's a real personal touch and they're so quick to help. It's lovely having conversations with real people and no robots!

改善してほしい点:

The brilliant thing is that if there's anything I would find useful, I message Gymcatch and they take it on board for future releases of the app.

Gymcatchからの返信

昨年

Thank you very much for taking the time to write a review Rachael, the team and I really appreciate the feedback! We're delighted you've found things so easy and had a positive experience with the support team. Many thanks again, Ollie Director & Founder