キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Reservetyとは
ドラッグ・アンド・ドロップ型Webサイト・ビルダーとリアルタイムの在庫追跡と管理を実現するオンライン・レンタル・ソフトウェアです。
Some functions of the software require a little more in depth knowledge of how everything functions but the Reservety team is always there to help.
It’s built on woocommerce which can feel a little clunky when you’re in the development stages. Theming can be a little tough because of the nature of Wordpress/woocommerce.
レビューを絞り込む (28件)
Game-Changer for Your Business!
製品を使ってみた感想: Reservety has been a game-changer for our business! We tried a few different options before finding Reservety and wish we had known about it from the beginning. The price is fair for all the features and the customer service is fantastic. The capabilities are amazing and we look forward to many more years of growing our business with Reservety!
良いポイント:
The thing I like most about Reservety and their team is the ability to listen to your needs and tailor your website to those. The speed at which they work is most impressive.
改善してほしい点:
The only con is the lack of online training information and the ease of being able to search for it.
Our number 1 choice after reviewing several other companies
製品を使ってみた感想: It was stressful and extremely time consuming to find a company who can truly be my go-to company for my website and scheduling needs. The moment I found Reservety and spoke with someone, I knew this was the company that would be my company long-term. I look forward to many years being a customer of Reservety.
良いポイント:
Customer service is fabulous. When I have a question, I receive an answer in a timely manner. If there is further clarification, I have the option to video chat with someone. The set up of the site was not stressful at all. The website is the way I want it and they are patient with me even with minor adjustments so that I am happy. Through the beta stage, bugs that I discovered, they quickly resolved giving me the ability to go live in a timely manner. Using Reservety has saved me time and money. I was previously using a different website for scheduling and for our storefront. This created potential issues with bookings not to mention additional time duplicating information from the storefront to the scheduling website. I cannot say how much I am glad Reservety was the company I chose for our business. Customers love our website and it was extremely important to me that we kept the same look of our website, not using other companies templates. Reservety made this happen. There were certain features I needed and after explaining to them what I was looking to want from the website and features, they made it all happen! I was not able to find any other company that was willing to give me all the features I needed from a scheduling software. I have never had any issues with the server being down.
改善してほしい点:
Although not really a con because they have accommodated me, there is a time difference between their work schedule and mine and sometimes that causes a delay with back and forth communication.
A Great Choice for Young Companies!
製品を使ってみた感想: Reservety is affordable, and easy to use, with great customer service. Some of the more advanced features are difficult to use because there is no comprehensive user guide, but the web design team is great at meeting requests for website customization.
良いポイント:
The website builder is relatively easy to use, although there was a small learning curve to figure out woocommerce. The pricing was unbeatable, and for a new small business like ours, that was huge plus.
改善してほしい点:
We get spam bot messages through our email linked to the website.
Exceptional White-Glove Service!
製品を使ってみた感想: My overall experience with Reservety has been outstanding. It is a versatile tool that allows me to manage all aspects of my business, from rentals to complex holiday pricing and payments. The platform's greatest strength is its support team, who are always available and ready to assist. Their dedication and attentiveness have made a significant positive impact on my business operations. I highly recommend Reservety to anyone in need of a comprehensive rental management solution.
良いポイント:
The thing I liked most about Reservety is their incredible support team. They provide a continuous chat service where you can ask questions, submit requests, and report issues at any time. Their attentiveness and round-the-clock availability make managing my business smooth and stress-free.
改善してほしい点:
The aspect I liked least about Reservety is the initial learning curve. It took a small amount of time to fully understand all the features and capabilities of the platform. However, the comprehensive support provided by their team helped me get up to speed quickly.
Great Booking Software
製品を使ってみた感想: At Calabash Baby, we've always strived to provide exceptional experiences for our customers, and Reservety has played a pivotal role in elevating our business to new heights. Reservety isn't just a booking software/webhost; it's been a game-changer for our business. The user-friendly interface made the transition smooth for both our team and customers. From seamless online booking experiences to real-time availability updates, Reservety has transformed the way our customers engage with our offerings. But beyond the technical capabilities, it's the incredible support from the Reservety team that has truly impressed us. Their dedicated team has always been just a message away, ready to assist with any questions or concerns we might have. This level of support has empowered us to maximize the platform's potential and explore new avenues of growth.In a world where efficiency and customer experience reign supreme, Reservety has emerged as our trusted partner. With their innovative booking software/webhost, Calabash Baby has been able to enhance customer engagement, streamline operations, and focus on what truly matters - nurturing the journey of parenthood. We're grateful for Reservety's contribution to our success and look forward to continued growth together!
良いポイント:
Integrating my website with Reservety was super easy! They have made the back end of the booking process super easy and convenient to use, and the fact that they track my inventory for me is a game changer.
改善してほしい点:
I wish the the blog section was a little more up to date, but that's about it!
I've tried them all and Reservety is the one we prefer.
製品を使ってみた感想: Reservety has truly transformed the way we manage our Party rental business. Their user-friendly platform simplifies everything, from scheduling to inventory management. The customer support is outstanding, always ready to assist with any queries. Thanks to Reservety, we've streamlined our operations, increased efficiency, and ultimately boosted our business. Highly recommended for anyone in the rental industry.
良いポイント:
Without a doubt, the standout feature of Reservety is their incredible customer service. Using RingCentral chat, their team works like magic, swiftly addressing every query, big or small. This was a huge help as we built our website ourselves. The Reservety team’s patience in teaching us how to use their product was simply outstanding.
改善してほしい点:
We really wanted to incorporate a specific "Buy Now" type feature that ultimately required us to duplicate product pages which could potentially cause inventory management issues.
Outstanding software and support for our Snowsports School and Equipment Rental
製品を使ってみた感想: The entire process from inception to going live was exceptional, the team work hard to ensure you get the results you need. The software itself has been very well developed and comes with a lot of functionality and customisation.
良いポイント:
It is very comprehensive, we use it for booking Snowsports Services and Sports Equipment Rental in English and Japanese. It is simple to use and the support for setup was nothing short of outstanding.
改善してほしい点:
Nothing, I am so impressed that I struggle to find anything negative.
Bells Parties, LLC
製品を使ってみた感想: I love this company nothing but great experiences,I have tried to build my own in lt didn’t work out for me. So I did a free trial did a video chat and also texting so they can learn my vision of what I wanted. They do above and beyond for every task it 24 7 support you can’t beat that anywhere.
良いポイント:
The ability to set task for the team to add or remove functions to the website.
改善してほしい点:
Sometimes the website would move slower on different browsers, no fault to the company.
Amazing service & great system!
製品を使ってみた感想: Amazing from start to finish! And they also made a point to confirm that they are still there to provide support should it be needed, even post the initial set-up stage. Very glad I found this company!
良いポイント:
The team at Reservety are really great!! They replicated my current website for the product pages, and also added in a lot of functional aspects my previous website couldn't do! It has made for a much sleeker and easier website for my customers & suppliers, whilst saving us a lot of admin hours through automation! They work very hard to meet all your requests & changes and always reply promptly. Very impressed and would definitely recommend!
改善してほしい点:
Takes a little time to get your head around using the system, but the team are always on hand to make changes for you / show you how to do it! I really cannot fault anything!
A review years in the making
良いポイント:
Our business has been with Reservety for years now. We wanted to give it some time before writing a review so that we had the full range of experiences under our belt. From website development to years later, the experience has been phenomenal. As a small business, it's always a little nerve-racking to hire a vendor, especially anything internet-related, as there are a lot of fly-by-night peddlers (and we've come across our fair share), but Reservety stands apart from all the others. It truly is top-notch. We have been absolutely thrilled with the experience and highly recommend it for anyone else considering among the myriad of other vendors out there.
改善してほしい点:
None - we have been incredibly happy with every facet of the experience.
Must Have Rental Software
製品を使ってみた感想: My overall experience great and this software continues to exceed my expectations.
良いポイント:
Reservety has everything that I require in an online booking/rental software. I had the hardest time finding a software that provided everything that I needed at an affordable price. Reservety continues to make system updates that makes their software even better. I am glad that I found this software company, I have no plans on switching as it literally provides everything I need. As my business demands change, I can count on the flexibility of this software to meet the needs. My business requires some very unique features that most companies wasn't able to accommodate without charging me through the roof prices (I'm in a newer industry) and Reservety was the only one that could check all the boxes and make the needed customizations to meet my demands.
改善してほしい点:
The things that I dislike about Reservety are very minimal
Best software to run your online rental business , ever.
製品を使ってみた感想:
I am very satisfied with Reservety.
My customers are very happy, they can now directly see the complete product catalog and book the items they want, pay online using safe payment gateway, with no hassle !
良いポイント:
this software is truly game changer for my business, i had hard times to run online rental business, but then Reservety comes along and make all i need come true! Features they offer that i really love are real time inventory tracking (no more double booking or inventory lost), customer login, unlimited users/customers, complete reporting, marketing tools like coupons, points and rewards, language translation, template customization, and many more. Support is very responsive and helpful. Very recommended with affordable price!!!
改善してほしい点:
nothing for now, i love all of their features.
Ease of Use
製品を使ってみた感想: Overall experience has been wonderful. [sensitive content hidden] have been professional, on point and kind. I am overflowing with gratitude as this team created a site that gets the job done and essentially helped the business grow. They deliver every time and are helpful when I just don't have a clue. They really meet you where you are in background operational knowledge and navigation. It has been a pleasure working with the Reservety team!
良いポイント:
Effective communication, timeliness, quality, effective execution! The website does exactly what the customer needs, looks and feels easy to navigate, and administrator functions are not too cumbersome. Reservety has been the perfect companion for my start up and has been able to keep up with the growth of my business. It is as simple as providing the ingredients and the developers/designers put together the rest...the team has been a true blessing to work with!
改善してほしい点:
You have to be specific and ready to engage for the sake of clarity & execution of your vision.
Exactly what we needed...
製品を使ってみた感想: Reservety is the answer we have been looking for to meet our rental business needs. Their website service allows you to set up your business the way you need it to work for you and your customers. If you get stuck or have questions the Reservety team is there to guide you the process or make the changes for you. Their pricing is great especially for smaller companies trying to get off the ground. Their back end/admin area provides inventory and reporting functions so you can keep up with what is in your inventory by date and analytics on orders to show how your business is doing.
良いポイント:
Ease of use, communications, pricing, and overall look of the website are just some of the positives of using Reservety.
改善してほしい点:
We have not found any negatives to using Reservety.
After trying many others, Reservety does everything we need
製品を使ってみた感想: We needed our inventory to update in realtime and update the product availability for the customer. Reservety does all this and more. Our customers now book securely online and we need minimal effort during the sales funnel process.
良いポイント:
Amazing support. Nothing is too much of a problem for [SENSITIVE CONTENT]. Very customisable. Incredibly good value for money. Always improving over time.
改善してほしい点:
Takes a little bit to get the hang of, although it's pretty basic if you've used wordpress interface prior. Some very minor little confusing bits, but their support is always willing to help, often within only a few hours.
Unique Service for our Unique Needs
良いポイント:
During COVID lockdown we needed to convert to more of an online presence. Reservity helped us all the way. We worked together setting up a website and reservation system for our clients to book parties, buy extra services and items and customize their experience with our business. When we were able to reopen after lockdown and found areas that needed more customization for our clients and our team to function better Reservity kept us in business. They remain responsive to our ever changing needs in this new business environment. Thanks Reservity!Jennifer CarterJubilee Zoo - Petting Zoo & Play Place [SENSITIVE CONTENT]
改善してほしい点:
Interface with our merchant services and point of sale hardware is cumbersome.
Exceeds all our expectations
製品を使ってみた感想: We have now been using their software for 1 year and just completed our first summer (our busy time as a boat rental company) and they did not disappoint. We had no downtime at all and not a single issue. We did request a couple of changes on our side and they jumped in and took care of it VERY fast.
良いポイント:
The number one pro is ease of communication and speed at which things get done. The customization to our website was an unexpected plus for us. We had a few unique requests for our business as it was a little different than others and they find a way to get it done exactly what we needed. The software itself has everything we required.
改善してほしい点:
I'll be honest there really are no con's. Whenever we come up with something that we wished the software would do, Reservety does an update and customizes our software to do what we requested.
So happy I found Reservety!
製品を使ってみた感想: I’m very happy I found reservety from starting my free trial to signing up to the growth plan. I had a vision of what I wanted and we got it done very quickly and effectively. If there’s something I’m not sure about, Reservety always assists me and will also send me tutorials on how to do something for future use. I have looked at many platforms for my baby equipment rental business and reservety has been the only company to have everything that I needed.
良いポイント:
Ease of use, has everything that I wanted to get my website set up, communication and responses very quick
改善してほしい点:
Overall website is a little slow but it’s certainly functional
Reservety has been integral to my business - Highly recommended
良いポイント:
Reservety has been integral to my business for 1-2 years, offering a user-friendly interface that makes reservation management simple. The decision to purchase the add-on support service has been a wise one, as the support team provides detailed assistance whenever needed. Reservety's commitment to customer service and improvements will keep them staying ahead in the industry. I highly recommend Reservety for its user friendly operation system and customer service.
改善してほしい点:
default email formats - need more personalized options
Our number one choice- Reservety
製品を使ってみた感想: Excellent. Reservety is an excellent value with professional results. We will continue to use this company for as long as it stays that way.
良いポイント:
Customer support is strong / customization abilities are strong / The team is willing to help make your site and system work how you need it to / Ease of transition from previous software and website was key and they made it seamless
改善してほしい点:
Not really any cons to speak of. They are a growing company and sometimes small things may slip through the cracks on custom requests, however they always make it right and to me that is a great thing.
Makes running out business so easy!
製品を使ってみた感想: So far, they have helped us learn our first year in our business so smoothly and made our website easy to navigate. We are overall very pleased with the service we have received.
良いポイント:
There's a lot that I have learned about the website, but should I make a mistake? They are quick to help me fix a mistake, explain what I did and how to avoid it. They never scold me. They're all about teaching me to learn how to do things myself.
改善してほしい点:
I do think there's a bit of a time difference, so sometimes if I need immediate help, I can't always quite get it but I do feel like they do respond quickly
Great Product with Great Support
製品を使ってみた感想: They have given me a great experience and customized everything to my business needs.
良いポイント:
The best thing about reservety is the support they give you. I am not the best at building/editing websites and they are always extremely fast to get me where I need to go.
改善してほしい点:
Everything is very minor. One issue I have is navigating the back of house when it is something I have never done, or don't do regularly. But support is always quick to help, or do the task for me.
Checks all of the boxes
製品を使ってみた感想: I’ve loved working with this team. They’ve been very responsive and incredibly helpful. I feel like they’ve gone out of their way to help shape Reservety to fit our work flow.
良いポイント:
We have a lot of needs that aren’t built into most platforms. This has all of them. And the support has been amazing.
改善してほしい点:
It’s built on woocommerce which can feel a little clunky when you’re in the development stages. Theming can be a little tough because of the nature of Wordpress/woocommerce. But once it’s all set, it’s great!
Reservety has been Great!
製品を使ってみた感想: Great experience with a great deal of useful help.
良いポイント:
The response and customer service I get is top notch! I'm not very tech savvy and this team is super responsive to help me with website changes and questions.
改善してほしい点:
There's nothing I don't like about Reservety so far.
Excellent online rental software
良いポイント:
Easy to use, with lots of features, clean and obvious descriptions.
改善してほしい点:
There's nothing bad about it. Well designed