キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Payoneerとは

企業がグローバル決済をセキュアに管理できるようにする、国境を越えた支払処理ソリューション。

Payoneerの製品詳細

良いポイント:

The service is very good, easy to use and already available in several languages.

改善してほしい点:

Next to no tech support. Inconsistent information on problem-solving, Found it difficult to set up an account also.

Payoneerの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
3.9
機能
4.2
価格の妥当性
4.0

おすすめ度

7.9/ 10

Payoneerの総合評価は4.3/5です。 (キャプテラに寄せられた725件のレビューより集計)。

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レビューを絞り込む (725件)

Michael
Owner
認証済みLinkedInユーザー
音楽, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Solid Payment Processing Platform, But Not My Favorite

4.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Phyllis Wanjiku
Phyllis Wanjiku
トルコのData Scientist
認証済みLinkedInユーザー
家具, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Safest Online Money Transfer

5.0 8 か月前

良いポイント:

It is also easy to create an account and link to my local bank account if you live in countries other than the US. Getting online support is fast when you call internationally.

改善してほしい点:

When you wish to get immediate customer support, you must contact the call center.

Ana Clara
ブラジルのAdministrative director
高等教育, 自営業
使用期間: 2年以上
投稿経路

Payoneer: The best software

4.0 11 か月前

製品を使ってみた感想: I like Payoneer. Thanks to it, I can receive my money for work on foreign platforms (and most of these platforms use it), in addition, I can be sure that my bank details are safe. The $20 fee is fair, in my opinion. And the more I use it, the more I like the non-bureaucratic ease of using the app.

良いポイント:

I definitely love Payoneer, because thanks to it I can receive payments from foreign companies in a more secure and non-bureaucratic way, as Payoneer is simple to use. The website/app interface is uncomplicated and intuitive, making it easy for a layman like me to use. And payments have a small fee, which makes it more advantageous than other platforms.

改善してほしい点:

I definitely love Payoneer, however, the customer support needs to be faster. Because when I enter some wrong information more than once, they block my account temporarily (I know this is for security), but when I contact support to clarify, most of the messages are automatic, and not from some real/human consultant to solve. This makes me irritated, it takes something that was supposed to be simpler.

Jacqueline
カナダのBrand Designer
デザイン, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Not the first Choice

3.0 先月 新着

製品を使ってみた感想: We tried it and our overall conclusion was this isn't our first choice for payment gateways due to the high fees, the delays in payment transfers and lack of customer service.

良いポイント:

Opening an account is fairly easy. It allows the acceptance of a variety of currencies making is attractive for global business transactions. The platform appeared to be very secure.

改善してほしい点:

The fees are quite high, eating into your profits bottom line once you get into anything over $100, which is all our transactions. When we had an issue with the account and reached out to customer service, our inquiry wasn't really addressed but rather ignored and met with an unwillingness to resolve the inquiry.

sarad
sarad
英国のDIGITAL MARKETING EXPERT
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Payoneer global payment solution

5.0 4 か月前

製品を使ってみた感想: My overall experience with payoneer has been positive, I have used Payoneer for 2 years.

良いポイント:

I like its multiple payment method and its global reach. I can use it on my country Nepal as well as here In UK where i am living.

改善してほしい点:

currency converion fee is a bit high compared to others .

Nizar
チュニジアのData Steward
薬品, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

My Number 1 Choice Recieving/Sending money!

5.0 昨年

製品を使ってみた感想: Step by Step Payoneer became my Main and only way to recieve money and make online payments.

良いポイント:

It's easy to use , you don't have to go to a physical agency to create an account and get your card you can do everything online , it's fast and secure.

改善してほしい点:

There is a number of countries that you cannot deliver a physical card to, also some sites don't have the option of paying using Payoneer

Abhijit
Abhijit
インドのFreelancer
認証済みLinkedInユーザー
インターネット, 2~10人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

Warning Warning Warning - DO NOT USE IT - Aweful Service

1.0 昨年

良いポイント:

Nothing Nothing Nothing Nothing Nothing Nothing

改善してほしい点:

For a small business owner, freelancer who doesnt revieve money often via this app its no useful. They are going to charge you if you are not receving money. They took too much time to review payment and approve They charge 29.5 USD if you dont get money coming to your account. They should charge a small fee per transaction which Im happy to pay

Ibrahim
Ibrahim
トルコのOWNER
認証済みLinkedInユーザー
法律サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路
ソース:GetApp

An expensive alternative for Transferwise /Wise

2.0 昨年

良いポイント:

Compared to other global payment processors there is no pro or advantage for using Payoneer

改善してほしい点:

It is slow, it is expensive and when you come across a problem rest assured that the actual support department does not care. the banking fees are much higher than competitors, their currency exchange rates are worse than actual mortar and brick banks...

Michael
ガーナのGraphics designer
グラフィックデザイン, 自営業
使用期間: 2年以上
投稿経路

How Payoneer saved me from PayPal when I almost lost all my freelancing earnings

5.0 昨年

製品を使ってみた感想: Easy to send and receive money within and outside locally or internationally with your US bank account or peer to peer transactions between users

良いポイント:

Payoneer is easy to use, easy to set up. The security is high. You need to under go some security checking before you can use the service and that's good because of online scams and fraud

改善してほしい点:

The annual charges is too high and they used look into it, I use other e-wallet but Payoneer stood out. The charge is high but I am enjoying the platform.

Carl
アメリカのDistributor Principal
病院、ヘルスケア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

the best cross boarder payment service

5.0 昨年

製品を使ってみた感想: I have been using Payoneer for 2 years plus and it's been a wonderful experience for me.

良いポイント:

Payoneer has been very reliable for me for receiving and sending payments internationally, I'm able to to access various currencies with ease.

改善してほしい点:

Support can be a bit slow to respond to issues once in a while.

Umair
イタリアのResearcher
教育管理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Payoneer - Payment on go

5.0 昨年

製品を使ってみた感想: Overall, Payoneer is highly recommended for payment processing to and from various platforms. It is secure and reliable.

良いポイント:

I have been a user of Payoneer for many years, using it for payment processing. It is a secure, reliable, and user-friendly application. Payments are processed immediately, without any hustle.

改善してほしい点:

It charges some fees to process payments.

Tracy
アメリカのSales Manager
不動産, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Payoneer: Fantabulous Online Payment Gateway

5.0 7 か月前

製品を使ってみた感想: Sending and receiving online payments at a lower fee.

良いポイント:

Payoneer allows me to send and receive payments at ease for 24/7.

改善してほしい点:

Sometimes it declines to process credit and debit cards.

Thomas
Thomas
アメリカのcivil engineer
認証済みLinkedInユーザー
プラスチック, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Secure payment method

5.0 8 か月前

良いポイント:

Making money transactions with Payoneer has been very safe and reliable because you can track payments and accept any payment method that the client can, this opens the doors to improve sales by having a secure site that ensures receiving the money

改善してほしい点:

We have never had any type of failure or unaccepted payments, everything is always in order and the accounts are clear and exact without any loss

Tinashe
南アフリカのMarketing
美術、工芸, 自営業
使用期間: 1年以上
投稿経路

Wonders shall never cease

1.0 8 か月前

製品を使ってみた感想: Very bad, no customer care operators and assistance. So many different email addresses. Its just so complicated ,its like trying to find a grain of rice in a field of wheat

良いポイント:

Absolutely nothing.I struggled to register. The platform is user unfriendly.

改善してほしい点:

After almost 2 years of using payoneer i one day was suddenly told that my funds couldnt be processed bacause the country that had issued me my passport was different from the country i was now residing in. If a Canadian goes to SouthAfrica that dient make them a SouthAfrican citizen, they will still need to use their Canadian Passport........why was i never told 2 years ago that this was going to be an issue when i opened my account. Besides that how come they could process my previous transactions without wanting the country on my passport to match the country i live in? I learnt a lesson never ever to go that route again nomatter how desperate. And when i asked them to transfer my money bank ,ohhh dear i had to write endless emails ,luckily the company that had send the money into my payoneer account were very professional and quick to help me. I just sent them one email and before 30 minutes funds were cancelled and i got my money back.

認証済みレビュアー
認証済みLinkedInユーザー
オンラインメディア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great way to get paid internationally

5.0 7 か月前

製品を使ってみた感想: Generally very satisfied with the service.

良いポイント:

There are no payment fees if both you and your client are on Payoneer. Also, you can get debit cards in three currencies, so you can access your funds directly, without the need for wiring them to your local bank account.

改善してほしい点:

I didn’t like that the mobile app is limited compared to the web version.

Khole Chingnyon
インドのSupervisor
消費者サービス, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

A Great Way to Send and Receive Money Online

5.0 2 年前

製品を使ってみた感想: I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs.

良いポイント:

I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India.

改善してほしい点:

So far, I haven’t found anything that is not to my liking.

Anton
イスラエルのWeb Developer
コンピュータ・ソフトウェア, 自営業
使用期間: 1~5か月
投稿経路

stay away from them if you value your time

1.0 6 か月前

製品を使ってみた感想: applied for a recieving account in USD been told by their costumer support many times "1-2 more days youll have it" after over two weeks back and forth with them still nothing happened

良いポイント:

nothing.

改善してほしい点:

bad costumer service that lie dont provide the services they claim they can provide

Ricardo
アメリカのMarketing
消費財, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Easy set up and quick payouts

5.0 9 か月前

良いポイント:

I liked how I could quickly set my account for payments up.

改善してほしい点:

Not all my customers accept or pay with this.

Engin
トルコのSupply Chain Manager
繊維製品, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Rates are not satisfying

4.0 12 か月前

製品を使ってみた感想: That's a preferable transfer system if you have customers from other countries. Esspecially from Europe or USA. I am not happy with the rates when I change USD to TRY. But generally, it did the job and I had no serious problems.

良いポイント:

Best part of Payoneer is having the payments fast in our account. I mean when our customer transfer the money to our payoneer account.

改善してほしい点:

When I need to transfer the USD to my own bank account in Turkiye payoneer doesn't allow me to transfer as USD. I had to change to Turkish Liras. And the rates are too low. Also it's not easy to use. I generally use this once or twice a month and each time I forget how to transfer. Sections are similar to each other and complicated.

Felipe
Felipe
コスタリカのSales Manager
認証済みLinkedInユーザー
通信, 自営業
使用期間: 6~12か月
投稿経路

Money lost, no answer from customer support

1.0 昨年

製品を使ってみた感想: Horrible experience would not recommend this service to anyone

良いポイント:

Not much, I used them cause my client paid me thru them.

改善してほしい点:

I have 2 withdrawals that have gone missing since Nov 16, 23'. Their customer support continues to ask me for 24 to 48 hours for resolution, they have promised the funds many times, and they cannot even supply for a MT103 swift certificate for my bank to track the transfer. They wont offer interest on the money that's lost or even decent customer service.

Julian
南アフリカのWebsite Design Freelancer
デザイン, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Core services are not guaranteed!

2.0 昨年

製品を使ってみた感想: Don't sign up, this is a scam!!! Don't pay the registration fee!I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. The support team were unhelpful and could not assist and did not even reply to my queries. I then closed my account and requested a refund for the registration but they will not provide refunds for services they incorrectly say they can provide, but cannot!!

良いポイント:

The branding looks attractive and convincing.

改善してほしい点:

Their core service is not guaranteed, you need to pay a registration fee and although their service doesn't work as advertised, there are no refunds. I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. Cannot get registration money back - Nowhere does it say this before registering.

razakou
razakou
トーゴのStudent
認証済みLinkedInユーザー
美術、工芸, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Safe payements software

5.0 2 年前

良いポイント:

It is a safe and trust software where online payements comes everyday.

改善してほしい点:

The software is difficult to use for some people.

Alejandra
Alejandra
コロンビアのHR Specialist
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great and affordable payment platform

4.0 昨年

製品を使ってみた感想: I have been using the platform as a user while receiving foreign currency and now I recommend it to my hires since is not expensive and easy to use.

良いポイント:

This is the most recommended payment and international transactional platform to our hires since is easy to use, safe, and very friendly with the users.

改善してほしい点:

With the new improvements on the platform and updated policies regarding countries in LATAM, I have no complaints.

Diborah
ケニアのTranscriber
コンピュータ・ソフトウェア, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Secure and Efficient Freelancer Payments with Payoneer

5.0 2 年前

製品を使ってみた感想: My whole experience with Payoneer has been amazing. As a freelancer, their platform has given me with dependable and convenient payment methods. I value their excellent customer service and user-friendly UI. Payoneer's high security measures have provided me piece of mind, knowing that my transactions and personal information are safely safeguarded. I strongly suggest Payoneer to other freelancers for secure and smooth payments.

良いポイント:

Payoneer's exceptional customer assistance is one feature that especially sticks out to me. When I had a query or needed help, their support crew was immediate, professional, and knowledgable. Their commitment to providing excellent customer service has made me feel respected and supported as a user.

改善してほしい点:

Despite providing a complete payment solution, it's crucial to keep in mind that Payoneer's rates might be a little higher than those of certain other platforms. But given their dependability, effectiveness, and security, I think the value they bring surpasses the marginally higher costs.

Sujata
英国のInfluencer
エンタテインメント, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Very Useful!

4.0 2 年前

製品を使ってみた感想: We have found an ease in using Payoneer to receive earning from our customers. It is prompt and easy. ATM withdrawals are plus point and ability to see what will be the conversion in our own local currency is really useful.

良いポイント:

I like the fact that it is so easy to use and can withdraw your earnings to your band with just a click. I also like the fact that we can see how much will our money amount to in our own local currency and from there we can plan further. Payoneer card is also super useful. You can go to any ATM and withdraw.

改善してほしい点:

The charges associated with withdrawing money could be lowered and withdrawing from ATM charges are even higher.

Marc
オーストラリアのOwner
エンタテインメント, 2~10人規模の会社
使用期間: 1年以上
投稿経路

POOR INFURIATING HORRIBLE SERVICE

1.0 昨年

良いポイント:

There is nothing I like about this company when compared to the other one we were using before we were forced to change.

改善してほしい点:

We are trying to change over to a new bank account and two months later are still going back and forth with them. Emailing is hopeless. Replies are bot-like, pre-scripted affairs and they take an average of two-three days to get back to you. Calling them is actually quite easy but none of the representatives are of any help, pushing you to send an email which, as mentioned above, is hopeless. If you are thinking of joining up, DON'T.