キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Guustoとは

Guustoなら、従業員200人以上を抱える企業の人事部長が、優れた仕事を認識して素晴らしい文化を作れるようサポートできます。G2で非常に高い評価を獲得している製品です。

Guustoの製品詳細

良いポイント:

I think the software is easy to use and pretty intuitive to navigate around and the customer support has been very responsive and helpful.

改善してほしい点:

I had trouble finding the Canadian Vendors - I eventually found them at the bottom of a very long list.

Guustoの評価

評価ポイント

使いやすさ
4.9
カスタマーサービス
4.9
機能
4.9
価格の妥当性
4.9

おすすめ度

9.5/10

Guustoの総合評価は4.9/5です。 (キャプテラに寄せられた2,693件のレビューより集計)。

Guustoを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (2,693件)

Jeanette
Owner
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Easy to Make others Feel Special!

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Neethu Susan
Neethu Susan
カナダのOffice Manager
認証済みLinkedInユーザー
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

A great software for gifting and recognizing employees efforts.

5.0 2 週間前 新着

製品を使ってみた感想: Excellent software to recognize employee efforts.

良いポイント:

Availability of a variety of vendors for gifting employees.

改善してほしい点:

No Concerns. Easy to use and has a variety of reports for tracking funds.

Claudia
カナダのClient Experience Specialist
金融サービス, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Excellent Employee Incentive Program!

5.0 2 か月前 新着

製品を使ってみた感想: It is fun and I found it quite user friendly. It is easy to follow the email link and steps to redeem my gift and just as simple to send a gift as well. I enjoyed having a wide selection of retailers to choose from for my gift card.

良いポイント:

I love the fact that it has flexible redemptions that is suitable for anyone, along with the idea that one day of clean water is donated for every gift sent!

改善してほしい点:

The fact that it is not used as widely as it should be.

Kaylin
アメリカのEvs
環境サービス, 自営業
使用期間: 1年以上
投稿経路

No comment

2.0 先月 新着

製品を使ってみた感想: I love the fact that every time I get a reward I can redeem on for a prepaid gift card

良いポイント:

We can win boards and redeem them for the items that we like

改善してほしい点:

Sometimes it can be a difficult to comprehend to redeem our Rewards where we have to go to HR to get assistance

Lisa
アメリカのOffice Manager
金融サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great platform for Office Rewards and Gifts

5.0 3 か月前

製品を使ってみた感想: We had been using a different company with a catalog of gifts. The staff were complaining that there was nothing of interest to pick. We made the switch to Guusto and the staff are quite happy! I can set up the anniversary award well in advance and then forget about it. The staff can pick and choose from a wonderful variety of cards to make their own gift. We use it as well for quick thank yous.

良いポイント:

Ease of use and variety of gift cards.

改善してほしい点:

Nothing! I do recommend paying for the extra help when you sign on to get your site set up correctly.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Guusto provides a fun and rewarding way to recognize efforts

5.0 3 週間前 新着

製品を使ってみた感想: I receive and send Guusto rewards to coworkers several times a month. My coworkers and I love having it as a way to recognize each other, and it motivates us

良いポイント:

So easy to use, money is immediately available to use, and gives us a fun way to recognize peers

改善してほしい点:

I can't think of anything I don't like about it

Rachel
Rachel
アメリカのDirector of Marketing
認証済みLinkedInユーザー
病院、ヘルスケア, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Streamlining the recognition process!

5.0 2 週間前 新着

製品を使ってみた感想: Fantastic! It has helped show meaningful recognition to our remote staff and even better it allows them to have choice in it too!

良いポイント:

Ease of sending appreciation and recognition gifts.

改善してほしい点:

Occasionally a desired gift card is unavailable.

認証済みレビュアー
認証済みLinkedInユーザー
金融サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Guusto great way to reward employees/staff

5.0 2 か月前 新着

製品を使ってみた感想: No complaints quick and easy to use and the variety of vendors to choose from has been positive for users.

良いポイント:

An easy to use application that you can quickly load funds into and share rewards with your employees/staff. The variety of vendors is also a great feature that allows recipients to use the funds received in a useful way.

改善してほしい点:

Sometimes we find that the emails sent to recipients are sent to Spam

janice
janice
カナダのPhysiotherapist
認証済みLinkedInユーザー
病院、ヘルスケア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Best gift card

5.0 先月 新着

製品を使ってみた感想: My realtor gave me a bunch of credits and ive used it this year. Very convenient for me and she got to write it off.

良いポイント:

All the options of where to use the gift card- it helps if you don't know the recipient well- then you can be sure they will find something they like. Also having it on the app ensures we always know where it is and won'y lose it.

改善してほしい点:

Nothing, it is great. Lots of options to chose from.

Tarun
Tarun
カナダのBusiness Development manager
認証済みLinkedInユーザー
銀行, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Great way to incentivize and show recognition

5.0 2 か月前 新着

製品を使ってみた感想: discovered it when someone sent one to me. I was very intrigued by the variety to choices and couldn't wait to pay it forward.

良いポイント:

Great way to show recognition to peers. It's been a great hit

改善してほしい点:

Nothing negative to say. You can always add more vendors, which helps

Marcia
Marcia
アメリカのImplementation Consultant
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Encouraging Employees

5.0 3 週間前 新着

良いポイント:

Guusto makes me feel so appreciated. Receiving gifts is one of my appreciation languages and Guusto makes it easy for my supervisor to encourage me from across the country.

改善してほしい点:

What's not to like about encouraging people??

Joseph
アメリカのCEO
不動産, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Excellent mechanism to reward all employees.

5.0 2 年前

製品を使ってみた感想: Guusto adapted very quickly to our needs as a company and managed to send all kinds of rewards to our employees without any limit, thanks to this platform we have been able to grant economic bonuses for various work groups of our company, in addition, I loved the function which allows me to send prizes in a general way for a specific sector, the platform allows me to send gift cards for exact sectors, such as HR or the Marketing sector. I loved the experience obtained with Guusto, I consider that I will continue using it to reward my employees for their work performance.

良いポイント:

Guusto has been the best way we have used to send constant rewards and recognition to our employees. The first thing I liked about Guusto is the great variety of gift cards available to give an award to an employee, the platform allows me to send a specific gift card but also allows me to send a reward link to an employee, this way the employee will be able to enter that link and claim the gift card that suits their needs, for the amount sent. Guusto's reminder system works perfectly, it is able to inform me when an employee has redeemed a reward, in addition, it sends constant reminders to the employee to redeem the reward they have received. The delivery time of the prizes is instantaneous, each prize sent to my employees is received immediately, I loved that.

改善してほしい点:

The first negative characteristic about this platform is that it is not possible to schedule the sending of rewards or bonuses to our employees for specific dates, the only way to send rewards within this platform is to do it manually, and despite the fact that the sending process is quite quickly, I think a function should be implemented where you can schedule the delivery of rewards for exact dates. The second negative point is that Guusto does not send alerts when we have almost no money left to send rewards to our employees, which sometims causes us to not be able to send rewards since we have not noticed that there are no funds within Guusto.

Jason
Jason
カナダのData Analyst
認証済みLinkedInユーザー
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Incentives Made Easy

5.0 4 年前

製品を使ってみた感想: The backed offers reports that makes keeping track of taxable commission for employees, all the tracking is done for you automatically. Can't go wrong there. The best part though, is probably how it works with our incentive structure. Before Guusto, we had actual physical gift cards, and the type of card would rotate week over week. With Guusto, its up to the user where they'd like to spend their money. Tracking gift cards we give employees as incentive has never been easier thanks to Guusto.

良いポイント:

Guusto has radically improved how MSi - OBTM incentives operate. The options available to our employees are always growing and the APP makes for redeeming those rewards in store a breeze. On the backed, Guusto's solution to reporting has made keeping track of funds extremely easy and the customer service is great! If you ever have a problem customer service is there to help you right away. It has a very personal feeling when you are interacting with their support team.

改善してほしい点:

Honestly I can't think of something I'd say I dislike, any issues I have come down to using Internet Explorer. Those issues are still very minor and rare! Guusto is an extremely flexible service and I'm sure that if I wasn't using Internet Explorer the few bugs I've encountered wouldn't be there.

Sarah
アメリカのHR Recruiting Specialist
ホスピタリティ, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Awesome!!

5.0 4 年前

製品を使ってみた感想: We love Guusto at our company. We have seen how happy people get when they see the gift in their inbox. It makes them feel appreciated. It was a very smooth transition into using this reward system.

良いポイント:

Using this product is very easy. As an administrator, I was able to teach all of our managers how to use GUUSTO with little confusion or push back. I love how you can pick a specific gift for someone or let them choose where they want to spend their money. I also like how you can write a personal note to them to make them feel appreciated. The customer service at GUUSTO is great. [SENSITIVE CONTENT HIDDEN] helps us very quickly and solves all our problems day of.

改善してほしい点:

Sometimes employees have trouble accessing their gifts or I have had someone not be able to find his gift in his email. It was like it went away before he was able to claim the gift. Other than that, no problems.

Guustoからの返信

4 年前

Hi Sarah, thanks so much for leaving an awesome review! We are so glad to hear that you love using Guusto to send personalized gifts, and that you are happy with the support we provide! Very occasionally, gift emails land in the recipient's spam mail box, which is also why we provide many ways to deliver the gift: email, text, link, or print! In addition, our gift cards will never expire unless if an expiration date is set by the sender. Please don't hesitate to reach out to our customer support if you need anything. Thanks for being an awesome Guusto member! Muucho Guusto :)

認証済みレビュアー
認証済みLinkedInユーザー
ファシリティサービス, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Great way to engage and keep people motivated!

5.0 4 年前

製品を使ってみた感想: The flexibility afforded to the account holder to allow the recipient to choose their merchant of choice removes the "I hope they like this" dilemma. Guusto also helps bypass the prepaid credit card activation fees, which is a huge bonus as well. From a business perspective, having reports which track gifts purchased is a key differentiator as gift cards are often one of the things that businesses' forget about when it comes time for filing corporate taxes. The tax implication for the end-user is also tracked and can be filed through regulatory requirements for year-end as well, keeping all parties in compliance. Tracking redemption (and therefore engagement) is a huge bonus. The knowledge that unredeemed amounts won't go to waste gives companies peace of mind that they aren't just buying a traditional gift card but a full-stack service to manage their rewards and recognition systems far more efficiently.

良いポイント:

It's always a pleasant surprise when a vendor, manager, or peer sends a nice e-gift as a follow-up random act of kindness. The key strength of the Guusto platform is the ease of use. The iOS app interface is straightforward to navigate once you have it downloaded and relatively intuitive for a person who's never received a product like this before. The creation of the account was seamless, as was accessing the bundle of merchants that Guusto currently offers, which will grow over time. The best part of the entire web service is the dashboard which allows you to glance at everything important to an end user quickly. The robust reporting features that an admin/team owner can access help quantify engagement that isn't possible through traditional "gift card hand out" systems that I've used before.

改善してほしい点:

Certain merchants have a minimum spend limit which can be limiting to the redeemer.

Brittany
カナダのMortgage Specialist
銀行, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Guusto Review

5.0 5 年前

製品を使ってみた感想: Guusto has been great to work with over the last couple of years! Client love receiving the gifts and all the feedback has been positive about how easy it is to redeem the gift cards wherever they chose!

良いポイント:

We love using this software! It is really easy to send gift cards, there are tons of merchants on the list and clients love receiving them!

改善してほしい点:

The fees, but I get it - it's a business and they have to make money somehow. Offsets the postage fees we were paying when we mailed gift cards out.

Guustoからの返信

5 年前

Hi Brittany, thank you so much for writing us a review! We're so glad to hear that Guusto has made gifting easy for you, and that your recipients love it as well! We pride ourselves on having a simple and impactful platform that can make real-time recognition and gifting a reality for all businesses. Feel free to reach out to our support team anytime and we'd be more than happy to help. Muucho Guusto! :)

Mohammed
カナダのSolution Architect
コンピュータ・ハードウェア, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Convenient, Flexible, and a Great Variety of Reward Options

5.0 3 週間前 新着

製品を使ってみた感想: Overall, Guusto is a convenient and flexible platform for managing rewards, offering a variety of merchant gift cards that employees can redeem at many establishments. However, its limited merchant selection in certain regions, account creation requirement, and frequent out-of-stock gift cards can detract from the overall user experience.

良いポイント:

I do greatly appreciate that Guusto is most convenient to use, offering ease and efficiency in managing rewards. The platform provides an impressive variety of incentives, particularly in the form of merchant gift cards, which can be redeemed at numerous establishments. Truly, it is a flexible and practical solution.

改善してほしい点:

Some users have expressed frustration with Guusto's limited merchant selection, especially in certain regions, and feel more stores should be added for greater variety. Additionally, the requirement to create an account to claim gifts has been criticized, with some suggesting a more streamlined process. Availability of popular gift cards is another issue, with out-of-stock items often causing inconvenience.

Vito
カナダのExective Director
個人および家族向けサービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Great cost effective product

5.0 4 年前

製品を使ってみた感想: The experience has been great. Their team has made it really simple to roll out. Customer support is quick to respond to any questions.

良いポイント:

It allows our HR team to work on core functions because Guusto manages our employees recognition program which otherwise would be time consuming. Rewards are very flexibility that staff really like. It has allowed us to modernize, attract and retain staff.

改善してほしい点:

Cant really identify any weaknesses. It has been great.

Guustoからの返信

4 年前

Hi Vito, Thank you for taking the time to provide a review! We look forward to continuing to power your recognition programs. Reach out anytime if we can be any help or would like to see anything added to our product roadmap. Muucho Guusto, Emma

Amy
カナダのMarketing Manager
ホスピタリティ, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Convenient and Versatile Reward Solution

5.0 2 週間前 新着

製品を使ってみた感想: Overall, our experience with Guusto has been positive. It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way. Despite occasional hiccups, the platform remains a valuable resource for our organization.

良いポイント:

Guusto has been an excellent tool for us, especially for sending rewards cards to group bookings and recognizing our team members internally. It offers a wide range of vendors to choose from, which ensures there's something for everyone. This variety makes it easy to personalize rewards and provide meaningful gestures of appreciation, whether for guests or staff.

改善してほしい点:

One area where Guusto could improve is the redemption process, as some guests occasionally face challenges navigating it. Additionally, the frequent changes among Canadian vendors can lead to disappointment when a preferred option is no longer available. These issues can detract from the seamless experience we aim to offer.

認証済みレビュアー
認証済みLinkedInユーザー
薬品, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Good tool for recognition

5.0 昨年

製品を使ってみた感想: Quite good overall.

良いポイント:

I really enjoy that you can send to anyone in the organization, not just your own team. I also love that it can go directly to someone's personal email, rather than a work email, so they can receive it anytime. Always nice to get a pick-me-up and get some appreciation on the weekend or after hours.

改善してほしい点:

Having 450 employees in my team... I found it difficult to search for them at time since I didn't always know the individual's last name (or duplicate names). Would have been nice to have an additional search filter enabled (eg. store number) to help narrow it down.

Denise
アメリカのDirector of HR
ホスピタリティ, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Ease of use and well received

5.0 4 年前

製品を使ってみた感想: Very easy to use and our employees love receiving money to spend any way they choose.

良いポイント:

Easy to use Easy to navigate through Can do on my phone

改善してほしい点:

N/A There isn’t anything I didn’t like Very easy

Guustoからの返信

4 年前

Hi Denise, Thanks so much for your awesome review! We are so glad that Guusto has helped make employee recognition at your company a simple and positive experience, and that your employees are enjoying the wide range of merchant options that we provide! Please feel free to reach out to our support team if you need anything in the future. Thanks for being an awesome Guusto member :)

Dilan
カナダのWealth Consultant
認証済みLinkedInユーザー
金融サービス, 5,001~10,000人規模の会社
使用期間: 1~5か月
投稿経路

Excellent Service and Platform!

5.0 4 年前

良いポイント:

I was recently given a gift for a referral that I provided to one of my business contacts. The Guusto platform was extremely user friendly and it was quite easy to setup my account. They have partnerships with tons of different vendors and I was able to choose which vendor I wanted my gift to be attributed towards. Within a matter of minutes I was able to setup my account and load my gift. This to me is key, I'm a busy professional with not a lot of time to spend trying to navigate thru clunky interfaces and systems and let me tell you Guusto isn't one of them! The customer service is also extremely good. I received an email from their team welcoming me to the Guusto platform and providing me with instructions on how to use and navigate the platform. They also provided me with a direct contact that I could reach out with any questions I might have or support needed. All in all was very pleased with their service and look forward to using Guusto in the near future!

改善してほしい点:

I have yet to find anything I dislike about the platform, other than the fact that some vendors were available for choosing, but that's moreso depending on the partnership/selection the company sending you the gift has selected. Overall no dislikes!

Guustoからの返信

4 年前

Hi Dilan, Thanks for leaving us a review, we're glad to hear that you love using Guusto! Reach out anytime if you have any questions, and thanks for being an awesome Guusto member :) Muucho Guusto, Emma

Shana
アメリカのSupervisor
食品製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Remarkable

5.0 10 か月前

製品を使ってみた感想: Very much appreciative, for everything that has been given my way.

良いポイント:

Employees involvement, team shout outs. Daily updates

改善してほしい点:

More options with in company, dress out days

Ramandeep
カナダのCustomer success supervisor
金融サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Guusto experience

5.0 2 週間前 新着

製品を使ってみた感想: My overall experience with gusto is phenomenal

良いポイント:

User interface in guusto is better than others

改善してほしい点:

less merchandise when compared to other platforms

Alan
カナダのDatabase administrator
弁護士業界, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Mucho Gusto Guusto

5.0 4 か月前

良いポイント:

Easy to use with a huge selection of vendors so you will have no problem taking advantage of it. Basically as good as a cash gift. I usually pick Walmart and then print the coupon with the barcode. When I am checking out at the store I can then scan the paper and it will deduct the amount from my bill. It is good to be able to track in this way and I look forward to using it again in the future time.

改善してほしい点:

It is challenging to come up with any disadvantages. It fully tracks previous uses of the gift card so you know when you have used them in the past. However, the last time I used it there was a pop up asking to post this review. When I clicked on the link there was a broken web page that appeared. However, after emailing customer support they responded very promptly with the correct link that I need to use.

Raegan
カナダのTalent Director
金融サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Guusto is the best for appreciation gifts and recognition

5.0 3 週間前 新着

製品を使ってみた感想: It's a very good tool for sending appreciation gifts to employees and clients. Our clients prefer receiving Guusto instead of gifts that aren't useful for them, so it encourages them more to bring business to us.

良いポイント:

It is user-friendly and straightforward to use.

改善してほしい点:

I can't edit the amount when I made a mistake.