キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Luigi's Boxとは
Luigi's Boxは、企業向けの高度な機能を複数提供しています。検索をより便利なものにして、生産性と満足度を向上します。
Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users.
Sometimes my team miss information about new features.
レビューを絞り込む (103件)
More convenient and effective search on the website
良いポイント:
Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.
改善してほしい点:
Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.
All-in-one search and recommendation tool
製品を使ってみた感想: You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.
良いポイント:
Intuitiveness of control panel AI, but most of all - great search quality from the start.
改善してほしい点:
That I give it a chance that late. I should have done it way earlier.
Transforming Ecommerce with Perfect AI Search Engine
製品を使ってみた感想: For our two websites, we use Luigi’s Box, and it is a very powerful search tool with background statistics. The tool solved our problem of insufficient descriptions, filtering, and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can track what our customers are looking for and adjust the website’s offerings to the demand. The AI handles the search very well, so customers don’t even have to browse the entire site.
良いポイント:
Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.
改善してほしい点:
I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.
Luigi's Box Search
製品を使ってみた感想: LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.
良いポイント:
Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.
改善してほしい点:
Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.
Luigi's Boxからの返信
2 年前
Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box
Luigis Box is great tool for e-shops multi-market
製品を使ってみた感想: I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.
良いポイント:
Product at its base - high level Good price/performance ratio Search box design is awesome Autocomplete is very helpful for customers Good analytics Great support
改善してほしい点:
We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases.
Get the search on a new level
製品を使ってみた感想: A great solution for web search, equipped with numerous useful tools. Undoubtedly, it stands as one of the top choices to consider when evaluating search tools for your website or eshop.
良いポイント:
Luigi's Box, a fantastic and user-friendly tool, elevates your web search experience. Getting started is effortless, and mastering its usage is a breeze. It furnishes abundant insights into user search behavior, search outcomes, and queries yielding no results. Moreover, it furnishes numerous solutions and suggestions to optimize your outcomes, enhance the average basket value and maximize return on investment.
改善してほしい点:
The cost-effectiveness of this tool varies depending on your utilization. A poorly configured setup and/or use may incur high expenses, but with a well-executed setup, costs can be mitigated. Proper configuration ensures swift realization of ROI.
The right combination of search engine and recommendation tool
製品を使ってみた感想: The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!
良いポイント:
We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.
改善してほしい点:
Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.
LB the search engine that change my site
製品を使ってみた感想: I can recommend this solution to anyone, it is flexible and very scalable
良いポイント:
It works perfectly well, we have 1.500.000 products so search engine is crusial for us
改善してほしい点:
- the integration took ages\ - the way of valueing costs by tokens is not clear enough
Quality reporting and search results for ecommerce
良いポイント:
- quality reporting - easy implementation - you can find what your customers are looking for and enhance your product portfolio - results are divided into useful categories
改善してほしい点:
- As a user, I really can recommend the software and didnt find any issues.
Luigi's Box for company´s website
製品を使ってみた感想: In cooperation with customer´s support from Luigi's Box we are disussing our needs and how to solve it
良いポイント:
How easy is work with administration and settings
改善してほしい点:
I´m not able to answer some specific, I´m still on the begining with usage of this system
Pretty good job, plenty of possibilities await
製品を使ってみた感想: To sum it up, Luigi's Box products help us speed up the shopping process and even boost conversion rate.
良いポイント:
Luigi's Box is doing pretty solid job. With them the search tool is not boring and not too lengthy. Thanks to Luigi's Box the most relevant/most popular products pop on your customer right away. This and the option to add these products straight to the cart eventually boost conversion rate. All of it happens in line with the brand and e-shop design, with great compatibility for mobile devices (today a necessity for successful shop). The second smart tool that Luigi's Box offers is product reco. We use it in cart in the manner of "Customers usually add these products" and it works quite well. When we did an A/B test, the results were pretty good: 4 % CTR and +13 % revenue growth when the Luigi's Box reco was used.
改善してほしい点:
More usage. I guess Luigi's Box has a lot of solid data to work with. I would like to see another way to freshen up an e-shop, which would be complementary with the Luigi's Box search tool and product reco.
Luigi's Boxからの返信
2 年前
Greetings, Philip. Thank you for your trust and rating. Many clients like you take advantage of the "live" A/B test. Thanks to it, they can be sure that the deployed solution meets all the required parameters. Thanks to client feedback, our products are at an ever higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box
It helps us make better business and marketing decisions
製品を使ってみた感想: The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...
良いポイント:
It's super easy to use and integrate with other technologies. The interface and data interpretations are easy to read and navigate. Anytime we need to leverage the search of our customers either on website or in the mobile app, we're able to retrieve all important data and we can rely on them.
改善してほしい点:
There's nothing to dislike. Value for money is very visible.
Luigi's Boxからの返信
2 年前
Greetings, Marek. We are grateful for your time in writing this review. Of course, we are delighted with the positive reviews from a great shopping center. Furthermore, we are grateful for the opportunity to explore new avenues for the customer. We look forward to working with you and keep our fingers crossed. Martin from Luigi's Box
Optimized content search
製品を使ってみた感想: Great experience and perfect match of our needs
良いポイント:
Great cooperation, customized search and analytics
改善してほしい点:
Some parts might be a little easier administrated via some selfcare without development capacity
Luigi's Boxからの返信
2 年前
Greetings, Marcela. Thank you for your trust and rating. Optimized and customizable search and analytics are an integral part of every e-shop. We strive to make these activities easier for our clients and more efficient. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box
UX at it's finest
良いポイント:
It makes the customer path to a product much easier.
改善してほしい点:
Better integration with built-in category filters in our ecommerce.
Luigi's Boxからの返信
2 年前
Dear Adrian. Thank you for taking the time to share your thoughts on our product and for highlighting its positive impact on the customer journey. We are thrilled to hear that you find our UX design to be at its finest. Our team is constantly working on improving our product, and your input is invaluable in helping us identify areas for enhancement. We will definitely consider your suggestion and explore ways to improve the integration to provide an even better experience for our users. Once again, thank you for your review, and we look forward to continuing to serve you with the best possible user experience. Matej
Very good product and great customer care
製品を使ってみた感想: This combination of search engine and recommendation engine provides a good product cross-selling.
良いポイント:
- Ease of usage- Fast search engine- Clear and easy to use dashboard
改善してほしい点:
There is nothing that I like least about this search and recommendation engine.
Luigi's Boxからの返信
2 年前
We salute you. Thank you for your review and the time you spent on it. We are glad we were successful, and you chose to both search and recommend Luigi's Box products. It's proof that we are among the top in this area of product search and recommendation. Thank you for your trust. Martin from Luigi's Box
Great product that they keep improving!
製品を使ってみた感想: Overall, my impressions are very positive. This tool is great to work with. And its effect is reflected in large shopping baskets.
良いポイント:
Great contact with the staff - fast and specific, and also professional. The possibilities of personalizing search results are really wide. And what's more, they keep expanding them.
改善してほしい点:
An analytical panel for analyzing customer behavior. This is what I miss the most.
Luigi's Box - Search
良いポイント:
The administration is relatively simple and you can orient yourself in it immediately after the training, which lasts about 1 hour. The implementation and listing of products on the e-shop can be graphically modified to a large extent.
改善してほしい点:
nothing yet, after more than a year of use I'm still satisfied
Luigi's Boxからの返信
2 年前
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Luigis Box - the best solution for your search
良いポイント:
Its a great search, we use it everywhere.
改善してほしい点:
nothing, but i need more words in this section
Luigi's Boxからの返信
2 年前
Greetings, Alexander. Thank you for your trust and rating. Thanks to the feedback from our clients, our products are always at a higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box
Luigi's Box
製品を使ってみた感想: Customers get to the products faster and thanks to LB we can see what they are looking for and thus adapt our products to the demand.
良いポイント:
Intelligence of this tool. The great thing is that every company can adapt LB to their business. Quick support
改善してほしい点:
Sometimes long loading of the result, especially when when applying fix rules
Luigi's Boxからの返信
2 年前
Greetings. Thank you for your review and your trust in using our services and products. We believe that our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Luigi's box is a great tool for monitoring the behavior of customers in the e-shop
製品を使ってみた感想: Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company
良いポイント:
Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support
改善してほしい点:
until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper
Superbly working search without need of much intervention
良いポイント:
Search sollution from Luigi's Box works very well without the need of freqent maintenance. We did the setup in the first month of use and now we use the administration mainly for the analitic purposes.
改善してほしい点:
We haven't found any nagative so far. All good.
Luigi's Boxからの返信
2 年前
Good day to you, Martin. Thank you for your review. Analyzing searches on an e-shop or website is often the first step to understanding user search behavior and its subsequent optimization. If we can help you in the future, please get in touch with us with your questions and concerns. Our team of experts is sure to find a reliable solution. Have a nice day. Martin from Luigi's Box
Great tool for search
良いポイント:
Easy and fast to implement, very robust search engine with many options for individual settings and result optimization. Very quick response from team Recommender also works great.
改善してほしい点:
Maybe some recommender settings... you can not setup rules by yourself in administration, but it must be placed by their team. But at least you can`t make it wrong.
Luigi's Boxからの返信
2 年前
Hi Jakub, Glad you like Luigi's Box! Forwarding your idea to our dev team. Thanks a lot for the review, means a lot to us! ~ Luigi's Box team
Do you want to have a user-friendly e-shop? Buy Luigis Box.
製品を使ってみた感想: I recommend Luigis Box to all e-shops and e-commerce platform.
良いポイント:
I like all the LB features that we use - search, recommenders and analytics. The most important for us is searching feature. Our customers can find what they need.
改善してほしい点:
Sometimes my team miss information about new features.
Luigi's box is a great searching tool for your website
製品を使ってみた感想: With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.
良いポイント:
The tool offers a great price/performance ratio, ensuring flawless operation. It is user-friendly, provides customized solutions, and comes with fast support.
改善してほしい点:
I didn't encounter any problem during use and even during integration.
Better search results!
良いポイント:
Works better and better with every search. Great to have a search tool that can learn itself!
改善してほしい点:
Some settings can be tricky. But support always helped!
Luigi's Boxからの返信
2 年前
Hello, David, We're glad you took the time to review our service. And we are even more pleased that you are satisfied with our service. In the current situation where everything is changing at an extreme speed, both Search and Recommendation must be made with Artificial Intelligence. From the millions of samples of user behavior on the web, an ever higher quality and the more relevant result is generated, which takes into account not only basic needs but also trends in search. And it's unique to each client. And a distinctive approach plays an irreplaceable role in this case. Thank you, and we wish you every success. Martin from Luigi's Box.